Retail TouchPoints

JULY 22, 2022

Prediction #1: Content will Become Central to Commerce. To Review: With ecommerce now encompassing much more than just a website (think livestreaming, social commerce, marketplaces and the metaverse), we predicted that the overarching key to omnichannel success in 2022 will be great content. Verdict: Spot on.

Social Commerce 306

Social Commerce Inventory Management Fulfillment Shipping 306

Retail TouchPoints

APRIL 18, 2023

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f.

Marketing 276

Marketing Payment Services Beauty and Health Fulfillment 276

Retail TouchPoints

FEBRUARY 12, 2024

Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.

Shipping 256

Shipping Clienteling Returns Shopping 256

Inside Retail

JUNE 1, 2022

Sell where consumers shop. Whether through digital campaigns, marketplaces or social media, clarify the path to purchase so it’s easy for consumers to find you and complete their purchase. Fulfil customer expectations. Achieve automation and scale with the right fulfilment options. Fulfilment and delivery plans.

Social Commerce 130

Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

AUGUST 30, 2023

There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale.

Checkout 246

Checkout Shipping Customer Experience Point of Sale 246

365 Retail

MARCH 1, 2022

To help online brands set themselves up for success, we examined the past and present to provide insights into the future of online shopping. Brands will embrace social commerce by using social to test and learn. There has been increasingly higher usage of social media platforms among consumers looking to make purchases.

Social Commerce 110

Social Commerce Drop-Shipping Fulfillment Shopping 110

365 Retail

MARCH 13, 2023

Today’s online shoppers expect to be able to shop across a multitude of platforms. For e-commerce retailers, the spotlight is on the number of different platforms that can be used to shop. Nowadays, we’re used to shopping on websites, social media, online marketplaces and through various types of marketing communications.

Fulfillment 71

Fulfillment Social Commerce Shipping Consumer 71

Inside Retail

MAY 7, 2023

With the Covid-19 pandemic accelerating the shift towards online shopping, businesses must embrace digital transformation to stay competitive in the rapidly evolving marketplace. Eighty-three per cent of them already shop online today, and customer experience matters a lot to them.

Social Commerce 130

Social Commerce Consumer Fulfillment Advertising 130

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 273

Merchant Services Payment Services Promotions Location 273

Retail TouchPoints

NOVEMBER 12, 2021

At the same time, there is a deep desire among shoppers to shop locally. There’s a sense of pride and solidarity in supporting local, but there’s still a belief that shopping local has too much friction around it. They want to shop local, they just don’t want to trade off on convenience.

Merchant Services 256

Merchant Services Shipping Fulfillment Social Commerce 256

Retail TouchPoints

AUGUST 15, 2023

“We had been using our online shopping cart’s default checkout process, which required five to six clicks to get to the point where you can check out,” said Sean Valencourt, EVP of Information Systems at Polywood in an interview with Retail TouchPoints. “It It was an involved, intense process. said Narang.

Checkout 209

Checkout Merchant Services Payment Services Customer Experience 209

Retail TouchPoints

MAY 18, 2021

Jill Standish: Let’s take the increase in online shopping as an example. There’s absolutely still a place for in-person shopping, although a lot of retail companies are looking at their real estate; if they’re doing more ecommerce, they will want to leverage these assets differently.

Fulfillment 192

Fulfillment Consumer Returns Shipping 192

Rangeme

JUNE 8, 2021

I don’t know about you, but the amount of online shopping I do has become somewhat embarrassing over the past year. e-commerce is a great way to start. Global e-commerce sales grew by 28% last year, according to Statista, and by the end of this year there will be 2.14 A foreign marketplace.

Payment Services 105

Payment Services Social Commerce Consumer Marketing 105

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 68

Social Commerce Shipping Accounting Point of Sale 68

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. In-person shopping will increase this year, but majority of consumers plan to shop online and more people than ever will use social channels to make purchases. Close to half (46%) plan to shop-in store, an increase since last year.

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. While we don’t know what the long-term outcome of the crisis is ultimately going to be, we wanted to make our shopping experience as easy as possible. Riley: We have seen a massive increase in online sales, up 5X.

Checkout 192

Checkout Fulfillment Shipping Payment Services 192

Retail TouchPoints

AUGUST 18, 2023

It’s become a status symbol to thrift shop and find a highly coveted brand,” Brinich added. A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers.

Returns 244

Returns Consumer Checkout Apparel 244

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores.

Visual Merchandising 264

Visual Merchandising Location Shipping Shopping 264

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Half shipped, half in store? Half shipped, half in store? Ship to store? This could include any one or combination of stores, catalogs, social media, the phone, online. Fulfillment. Virtual shopping.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

JANUARY 10, 2023

Amid the mayhem of the current holiday shopping season, online sellers are frantically working to move products. Savvy brands are starting to use short-video formats and livestreaming to social-sell their products. Buyers may also negotiate better payment terms and flexible shipping schedules to help with the cash flow.

Payment Services 272

Payment Services Drop-Shipping Fulfillment Shipping 272

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

In 2023, however, the outlook is positive, and the focus is on the customer shopping journey. As retailers adapt to a new normal, a seamless omnichannel experience and hybrid shopping are shaping the future of retail. Fast and frictionless in-person shopping experiences have become an expectation in 2023.

Retail Trends 94

Retail Trends Social Commerce Shipping Consumer 94

Retail Geek

JANUARY 12, 2024

No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Yes Jason Total Score: 3 of 5 Scot : Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they take share and raise the bar on shipping.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 is a recap of the GroceryShop trade show in Las Vegas, and the Consumer Brands Executive Summit in Colorado Springs.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Geek

APRIL 30, 2021

How successful their their Shop app has been the mobile app and I think they disclose that. The by the shop arrazi I like to calm the Shopify zealots. You know are what or you know how people are using that app so I you know like it’s predominantly a shipping tracking app and so I the. Scot: [16:52] The marketplace.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail TouchPoints

AUGUST 31, 2022

Prediction 3: Experiential Moments will Create Delight Despite In-Store Shopping Stressors. Café and restaurant experiences help meet basic human needs while elevating a visit to the shops into a day out. shoppers had already started their holiday shopping by June. Last year Google found that 31% of U.S.

Sporting Goods 280

Sporting Goods Consumer Checkout Shipping 280

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas. Progression and then this last one that we’ll talk about at the end called platforms. [19:11]

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. on a Friday night you’re. In China via u.s.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail Geek

AUGUST 20, 2022

First move to making fulfillment by Amazon available to non Amazon sellers or at least sellers off of the Amazon platform and so it’s kind of interesting. Obviously in China a lot of people shop in the Chinese version of Tik-Tok which is called do Hyun.

Consumer 83

Consumer Wholesale Drop-Shipping Social Commerce 83

Retail Geek

JANUARY 6, 2023

Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill. We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

APRIL 9, 2021

Amazon is building Micro Fulfillment Centers to deliver fast-moving grocery & convenience SKUs in under 45mins. Instagram shopping and all those other things are like pop-up shops. A hundred and forty thousand square foot micro fulfillment centers. in Americas. Category pages and PDP’s seem dated in the era of TikTok.

Merchant Services 98

Merchant Services Social Commerce Consumer Payment Services 98

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. 6:08] Startup automation things that could bring automated picking to store fulfillment or small fulfillment centers or. Pick to light systems and gloves like a lot of.

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping Loss Prevention 52

Retail TouchPoints

APRIL 16, 2021

A new study from ecommerce automation platform Linnworks found that while cost is still a major factor in purchasing decisions, nearly one in two customers surveyed said that convenience was now more important to them than price in choosing which retailers they shop with. In fact, the average consumer shopping journey now includes 7.6

Payment Services 306

Payment Services Returns Consumer Shipping 306

Retail Geek

JANUARY 7, 2022

Jason : Made to Order apparel business > 9 figures Yes Retailer offers viable health alt insurance option to consumers No Grocery E-Com > 10% someone deploys(not pilots) MFC Yes Amazon Shopify Competitor (shipping solution) No Retail Media > $20B Yes. commerce penetration says at 16% or better in 2021.

Merchant Services 98

Merchant Services Payment Services Drop-Shipping Apparel 98