Retail TouchPoints

APRIL 18, 2024

“This foundation is what allows us to be the hub of the retailer’s point of sale, supporting the aggregation and reporting of data like a large grocery chain. billion in retail sales. We are leveraging our consumers and our collective $16.5

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Grocer Advertising Promotions Point of Sale 255

Inside Retail

OCTOBER 5, 2023

The company aims to deliverer EBIT margin expansion and continue providing strong cash returns to shareholders. Pandora jewellery is now sold in more than 100 countries through more than 6500 points of sale, including more than 2500 concept stores. Revenue is thereby expected to reach DKK 34-36 billion (US$4.8-5

Marketing 246

Marketing Point of Sale Returns ATS 246

Inside Retail

DECEMBER 1, 2021

With the explosion of new technology available, the humble vending machine provides retailers with enormous opportunities beyond being point-of-sale channels. The post Big in Japan: The return of vending machines appeared first on Inside Retail.

Returns 130

Returns Point of Sale Wholesale Consumer 130

I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. It is estimated that up to 25% of all returns happen in the period between Christmas and the end of January.

Customer Experience 95

Customer Experience Returns Management Inventory Management 95

Retail Gazette

APRIL 8, 2024

It will be showcased across TV, press, out-of-home (OOH), PR, social, paid and organic digital, until early June, and after the Euros will return to all above-the-line channels from early July until mid-September. Click here to sign up to Retail Gazette‘s free daily email newsletter

Marketing 119

Marketing Point of Sale Returns Shopping 119

Wiser

APRIL 24, 2024

Promotions and discounts were strategically deployed to entice shoppers to try the new flavors, complemented by eye-catching Point of Sale (POS) material designed to draw attention to the freezers.

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Point of Sale Promotions Advertising Marketing 78

Retail Minded

FEBRUARY 1, 2024

Kicking off the week, I was grateful to return as a judge to the Vendor In Partnership Awards at the iconic Gotham Hall in Midtown. Expanding on the importance of trust and reliability was Sean Quinn, CEO of All Point Retail. Another point that came up? “I think one of the biggest issues in 2024 will be returns.

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Point of Sale Merchant Services Returns Consumer 119

Retail Pro

DECEMBER 14, 2021

A retailer needs inventory tools that luckily, omnichannel POS and retail … Continue reading → The post Simplifying the Customer’s Return Trip first appeared on Retail Pro Blog. It requires understanding who the customer is, what their tastes are and how to serve them: a simple plan, but not easy to execute.

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Returns Clienteling Planning Point of Sale 67

Retail TouchPoints

AUGUST 14, 2023

will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins. Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model.

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Returns Payment Services Point of Sale Location 213

Retail TouchPoints

MARCH 11, 2021

A frictionless return experience is critical. The survey found that returning an item ranked as the No. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit. “We

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Fulfillment Inventory Management Returns Point of Sale 314

Inside Retail

OCTOBER 13, 2021

Townsend says forward-thinking retailers today are looking for much more than a list of services and a price list: they are looking at transparent working relationships with suppliers so that both parties can see the returns on the money they are investing. Embrace the opportunity.

Marketing 277

Marketing Advertising Point of Sale Returns 277

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. H&M also is testing “new checkout solutions and enhanced, more sustainable delivery and return options,” but didn’t provide additional details on what those offerings might look like. “We

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Checkout Payment Services ATS Returns 294

Retail Focus

AUGUST 12, 2022

Reflecting this, the brief asked for a space that was flexible, with the ability to be reconfigured to host influencer/media dinner parties one night and returned to a retail space the next day, all while housing HQ offices upstairs. It is a meeting place for a unique community of creators, designers, bloggers and customers.

ATS 291

ATS Boutique Point of Sale Fashion 291

Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. On a more drastic scale, imagine that an ORC ring is encouraging participants to return stolen merchandise.

Loss Prevention 239

Loss Prevention Returns Point of Sale Shipping 239

I Vend

AUGUST 6, 2023

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. Returns and refunds – it’s essential to understand which goods are most frequently returned or refunded, how fast they are getting back onto the shelves, or whether they have to be written off.

Point of Sale 81

Point of Sale Inventory Management Shrinkage Promotions 81

Retail TouchPoints

FEBRUARY 6, 2024

Shoppers also can use the mirrors to request that sales associates bring specific items to the dressing room, and the store features lockers where shoppers can pick up items they’ve ordered online.

Location 240

Location Shopping Fast Fashion Checkout 240

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. mPOS offers the opportunity to save the sale and increase revenue.

Shopping 90

Shopping Point of Sale Payment Services Checkout 90

Inside Retail

MARCH 12, 2024

Michael Harms, owner of omnichannel retailer Barrowby Green, upgraded to Square Point of Sale for Retail when the company opened its first physical store. “I Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Inside Retail

AUGUST 13, 2023

Early adaptations of digital signage were often very much about replacing print to get a return on investment, with Lotteries Corporation, a great example. So there’s an obvious and real return on investment from converting to digital around cost saving in printing and fuel, for a start.

Point of Sale 130

Point of Sale Promotions Returns Accounting 130

Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. There is no switch that will signal a return to pre-COVID shopping. And contactless is not limited to the point of sale.

Merchant Services 220

Merchant Services Payment Services Point of Sale Consumer 220

I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Which of course increases their loyalty, their propensity to return and their likely spend. With mobile point of sale systems, transactions don’t have to take place within the store.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

JANUARY 12, 2024

Just Walk Out also provides retailers with analytics data while preserving customers’ privacy, offering aggregated and anonymized analytics around how products are considered, picked up, returned to the shelf and purchased. Amazon emphasized that it does not use or collect any biometric information as part of this data-gathering. “We

Payment Services 256

Payment Services Accounting Checkout Apparel 256

Inside Retail

DECEMBER 7, 2022

Esser revealed that there are more than 4000 points of sales in the APAC region. The company has bounced back from the dip in sales during the pandemic, and is on track to deliver growth as the company returns to pre-pandemic levels of commercial success. The marketplace.

Returns 246

Returns Point of Sale Marketing ATS 246

I Vend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Which of course increases their loyalty, their propensity to return and their likely spend. With mobile point of sale systems, transactions don’t have to take place within the store.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. One key is to create one integrated view of all inventory, customers and transactions, and the other is to create a frictionless returns process. Next Steps.

Payment Services 182

Payment Services Returns Specialty Retailers Promotions 182

Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale.

Retail Trends 195

Retail Trends Payment Services ATS Checkout 195

I Vend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales.

Checkout 95

Checkout Point of Sale Payment Services Store Layout 95

Retail TouchPoints

JULY 7, 2022

As visitors return to cultural destinations in droves, we are committed to delivering an optimal store experience and guest service excellence,” said Ryan Close, Chief Technology Officer at Event Network in a statement.

Shopping 269

Shopping Returns Location Point of Sale 269

M19 Retail

JANUARY 2, 2024

What makes the LeaderBoard truly unique is its reliance on end-user evaluations, as it collects and analyzes valuable data points such as return on investment, innovation, reliability, support, and customer satisfaction. stated Eugene Voronov, EVP & General Manager. Mi9 Retail is committed to innovation and customer service.

Point of Sale 52

Point of Sale Returns Management Store Operations 52

Retail TouchPoints

OCTOBER 4, 2023

This is an opportunity for brands to really tell their story , not just through point-of-sale and endcap activations, but to really get some storytelling in there as well and creatively engage with consumers.” Case in point, private label food sales jumped 8.2% in the first half of 2023, according to Circana.

Advertising 260

Advertising Consumer Returns Shopping 260

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again.

Customer Retention 266

Customer Retention Returns Merchant Services Shipping 266

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

Payment Services 268

Payment Services Wholesale Store Layout Inventory Management 268

I Vend

MARCH 9, 2022

Shoppers are returning to retail stores in their droves – where lockdown saw the rapid rise of online purchasing, industry experts are now forecasting a similar upward trajectory for brick and mortar shopping. But for many, the screen was a poor substitute for the store, they’re returning to brick and mortar in their droves.

Fashion 95

Fashion Point of Sale Customer Experience Returns 95

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Retail TouchPoints

SEPTEMBER 19, 2023

Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.” “This means products like clothing need to be packaged in bags or boxes — but that’s not always the way people shop for soft goods.

Apparel 268

Apparel Payment Services Checkout Location 268

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . In the midst of these accelerated changes, few jobs have changed more than retail work. Conduct Background Screening and Provide Ongoing Training.

Fulfillment 298

Fulfillment Point of Sale Consumer Shopping 298

I Vend

OCTOBER 10, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

Checkout 98

Checkout Inventory Management Payment Services Returns 98