Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. Amazon’s Just Walk Out technology supports our smart medicine strategy by providing high-tech solutions to our patients, visitors and co-workers, even with food service,” said Paul P.

Payment Services 249

Payment Services Accounting Checkout Apparel 249

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services 262

Merchant Services Social Commerce Checkout Payment Services 262

Retail TouchPoints

MARCH 11, 2021

A frictionless return experience is critical. The survey found that returning an item ranked as the No. However, 60% of retailers surveyed do not allow shoppers to return or exchange an item during checkout, adding an unnecessary obstacle to flipping the return interaction from a loss to a profit. “We

Fulfillment 308

Fulfillment Inventory Management Returns Point of Sale 308

Inside Retail

MARCH 12, 2024

Michael Harms, owner of omnichannel retailer Barrowby Green, upgraded to Square Point of Sale for Retail when the company opened its first physical store. “I Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges. Offer not valid with guest checkout.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Which of course increases their loyalty, their propensity to return and their likely spend. With mobile point of sale systems, transactions don’t have to take place within the store.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 98

Checkout Inventory Management Payment Services Returns 98

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. mPOS offers the opportunity to save the sale and increase revenue.

Shopping 90

Shopping Point of Sale Payment Services Checkout 90

I Vend

OCTOBER 10, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

Checkout 98

Checkout Inventory Management Payment Services Returns 98

I Vend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Which of course increases their loyalty, their propensity to return and their likely spend. With mobile point of sale systems, transactions don’t have to take place within the store.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail Minded

MARCH 16, 2024

This is not about bombarding customers with generic sales pitches; it’s a sophisticated strategy that anticipates needs and influences purchasing decisions by resonating on a personal level. Increased customer satisfaction and loyalty — because when customers feel understood, they are more likely to return. The result?

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need. And 2021 was itself a record year for foot traffic.

Checkout 298

Checkout Location Shopping Consumer 298

Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19. Smooth Operators Appeal Online And Off.

Retail Trends 188

Retail Trends Payment Services ATS Checkout 188

Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

Payment Services 260

Payment Services Wholesale Store Layout Inventory Management 260

V Count

MAY 6, 2024

Long Checkout Lines : The efficiency of a store’s checkout process can also impact a customer’s shopping experience. Lengthy checkout queues can deter customers from making a purchase, especially if they are in a hurry or do not have the time to wait. How do People Counting Solutions Address This Solution ?

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Star Miconics

OCTOBER 6, 2023

This groundbreaking change allows licensed cannabis cultivators and retailers to connect directly with consumers in a market-style setting, creating a new avenue for cannabis sales. But what does it mean for your cannabis business regarding the necessary point-of-sale (POS) hardware for selling at farmers markets?

Payment Services 97

Payment Services Marketing ATS Checkout 97

Retail TouchPoints

APRIL 21, 2021

The benefit is wallets definitely streamline the checkout process, particularly on ecommerce, because there’s no manual entry of the information. More streamlined online checkout processes positions digital wallets for explosive ecommerce growth in the coming years. It’s pretty much just enter and go.”.

Merchant Services 296

Merchant Services Payment Services Checkout Accounting 296

Retail TouchPoints

FEBRUARY 15, 2021

Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup. Now acquainted with online sales, consumers know how easy things can be.

Fulfillment 276

Fulfillment Checkout Store Layout Consumer 276

Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. There is no switch that will signal a return to pre-COVID shopping. And contactless is not limited to the point of sale.

Merchant Services 211

Merchant Services Payment Services Point of Sale Consumer 211

Retail TouchPoints

APRIL 1, 2021

BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. Using BNPL, approved customers can defer payments at checkout — both online and in-store. In return, merchants pay a fee that varies from approximately 2% to 5% of the overall purchase price. Buy Now Pay…What?

Merchant Services 271

Merchant Services Payment Services Telecommunications Checkout 271

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Inside Retail

DECEMBER 14, 2022

Datalogic’s newest model scanner the Joya Touch 22 opens up a world of opportunity for retailers by dramatically improving the shopping experience of their customers and freeing up staff from checkout duties. Users can change from one to the other with ease, adapting to different environments or uses. Read more about the Joya Touch 22 here.

Payment Services 130

Payment Services Shopping Checkout Promotions 130

Retail TouchPoints

JUNE 2, 2023

Shoppers want to feel reassured when making an expensive purchase, and Lamps Plus strives to make sure the checkout leaves customers feeling confident. This includes the POS, which is powered by Manhattan’s order management system.

Inventory Management 262

Inventory Management Management Fulfillment Supply Chain Management 262

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? Baird: A lot of store renovation efforts are being driven by the expanded role of the store. Technology is going to be central [to the store experience] — it has to be.

Loss Prevention 285

Loss Prevention Visual Merchandising Sporting Goods Store Operations 285

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again.

Customer Retention 258

Customer Retention Returns Merchant Services Shipping 258

Retail TouchPoints

DECEMBER 23, 2021

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under the influence of a COVID pandemic. Or it’s a harsh sounding story, with the continuous ringing and beeping of cash registers at point of sale.

Payment Services 277

Payment Services Location Customer Experience Consumer 277

I Vend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. All of which makes for a more streamlined checkout and a happier customer.

Customer Experience 52

Customer Experience Checkout Customer Retention Promotions 52

365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. The check-out as the traditional pain point in the customer journey will be re-invented, says Solmsdorff. In Germany this company operates under the Telecash brand.

Payment Services 65

Payment Services Checkout Accounting Point of Sale 65

I Vend

FEBRUARY 13, 2022

Check out our flexible point of sale solution. We examine why staying ahead of the payment types game is essential for retailers, and how integration is the key to reducing friction and increasing sales. million shoppers in the UK said that they avoided buying from retailers that don’t offer BNPL options at the checkout.

Payment Services 97

Payment Services Checkout Point of Sale Customer Experience 97

Inside Retail

JULY 17, 2022

Firstly, we have rapidly grown and developed a strong omni presence in Singapore with 15 points of sales, an ecommerce website and lastly a sports marketplace, supported by a regional warehouse in Johor Bahru. The RFID tags placed on the products allow them to be automatically detected when placed at the checkout kiosks.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Nvidia

JANUARY 13, 2022

and “What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?”. AiFi, AWM and Trigo’s autonomous shopping platforms, each shown at NRF, provide a seamless store checkout process. One way to address the problem is by creating autonomous shopping experiences.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

Merchant Services 308

Merchant Services Payment Services Consumer Beauty and Health 308

Retail TouchPoints

JULY 29, 2020

Open for just a few days or hours, these tech-infused spaces feature shoppable screens, virtual checkouts and gamification alongside carefully crafted concepts designed to showcase merchandise that’s specially curated for the event. This makes clear how radical the impact of digital transformation has been in nearly every industry.

Payment Services 184

Payment Services Fulfillment Location Checkout 184

Star Miconics

NOVEMBER 18, 2022

Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). And we already know people have been using self-checkouts much more since the start of the pandemic. Kiosk Printers Printers are an integral part of self-checkouts. Self-Service Kiosks.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

I Vend

MAY 25, 2021

Mobile point of sale makes pop-ups easy to set up and being able to purchase additional products all under your roof can be a great incentive. As well as sanitising stations, consider other ways to minimise close contact, such as contactless payments or mobile point of sale for in-aisle checkout or self-checkout.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

Retail TouchPoints

JUNE 12, 2020

Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible. It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience.

Management 166

Management Loss Prevention ATS Store Operations 166

Storis

JANUARY 22, 2024

Retail and Technology Initiatives for 2024 The Momentum of Mobile POS Mobile Point of Sale is a top 3 technology initiative in STORIS’ 2024 survey. Mobile POS eliminates these friction points while expediting checkout anywhere in a showroom. Statista projects 94.7 times more likely to be high-performing.”

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

I Vend

OCTOBER 16, 2022

Equipping staff with mobile pos so they can answer questions and complete the checkout is a sound tactic with today’s savvy shoppers. That means using retail technology to enable omnichannel transactions such as click and collect/buy online and pickup in store (BOPIS); buy online for kerbside pickup; buy online return in store (BORIS).

Promotions 79

Promotions Checkout Customer Experience Point of Sale 79