Retail TouchPoints

APRIL 1, 2021

consumers have now used a buy now pay later (BNPL) service. . Businesses looking for ways to gain a competitive edge over their competitors have been pushing service advantages into new areas, including alternative payment models. Using BNPL, approved customers can defer payments at checkout — both online and in-store.

Merchant Services 251

Merchant Services Payment Services Telecommunications Checkout 251

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 284

Merchant Services Payment Services Checkout Accounting 284

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services 248

Merchant Services Social Commerce Checkout Payment Services 248

Retail TouchPoints

JULY 7, 2020

And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. There is no switch that will signal a return to pre-COVID shopping.

Merchant Services 187

Merchant Services Payment Services Point of Sale Consumer 187

Star Miconics

NOVEMBER 18, 2022

Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Self-Service Kiosks. Mobile Payments. Online Ordering.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. 17 from 3 to 3:30 p.m.

Merchant Services 282

Merchant Services Payment Services Consumer Beauty and Health 282

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? Baird: A lot of store renovation efforts are being driven by the expanded role of the store. Did you open up the lifetime value of an existing customer?

Loss Prevention 260

Loss Prevention Visual Merchandising Sporting Goods Store Operations 260