Retail TouchPoints

APRIL 19, 2022

Seeking to provide a physical platform to showcase creations from Emirati and Arab designers and artists, Mall of the Emirates has launched a pop-up market — Ramadaniyat — for the Islamic holy month of Ramadan.

Marketing 256

Marketing Jewelry Location Fashion 256

Retail TouchPoints

JUNE 28, 2022

Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer. The retailer’s products are available on Amazon and at Ulta and Ulta Beauty at Target stores, as well as its own Hair Color Bars.

Marketing 198

Marketing Promotions Location ATS 198

Retail TouchPoints

JUNE 21, 2023

Target has opened a Target Last Mile Delivery (TLMD) extension near its store in Smyrna, Ga. The new facility puts next-day delivery within reach of 500,000 additional customers for a total of more than 3 million in the Atlanta market.

Marketing 283

Marketing Planning Shopping Store Operations 283

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

DECEMBER 15, 2023

The formal launch comes after eight months of local operations, during which time Gatik trucks have made delivery runs multiple times per day, seven days per week.

Marketing 238

Marketing Fulfillment Location Shopping 238

Retail TouchPoints

JULY 18, 2022

Convenience store retailer Yesway has chosen GSP to provide retail marketing services, including store profile management as well as POP design and production services, to 408 Yesway and Allsup’s stores in nine states. Yesway will draw upon GSP’s cloud-based retail intelligence platform to support its marketing process.

Marketing 232

Marketing Fulfillment Promotions Retail Marketing 232

Retail TouchPoints

OCTOBER 14, 2020

In-store robots aren’t just tools that can check for mislabeled products or clean messes in a timely manner. Robots can detect misplaced products used to cover shelving holes, speed up online orders and make restocking easier, by constantly mapping a store and sharing this data with key players.

Marketing 268

Marketing Grocer Location Fulfillment 268

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Coral Coast targeted First Nations consumers who received Centrelink payments.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Retail TouchPoints

JUNE 2, 2020

CVS Health has partnered with Nuro , a delivery robotics company, to pilot an automated delivery service in the Houston market. Th program will initially serve three zip codes near the CVS store in Bellaire, Texas, with no additional delivery fee.

Marketing 149

Marketing Fulfillment Store Operations Location 149

Retail TouchPoints

MARCH 18, 2024

“Generative AI has only been publicly available as a friendly user interface since November 2022, and it’s already being embedded in retail operations such as customer service, marketing and even new shopping experiences,” said Michelle Grant, Director, Strategy and Insights for Retail at Salesforce in an interview with Retail TouchPoints.

Store Operations 287

Store Operations Shopping Marketing Management 287

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

Marketing 257

Marketing Consumer Checkout Customer Experience 257

Retail TouchPoints

AUGUST 6, 2020

The suite is designed to fit how marketers actually plan and how shoppers shop. The Retail Cloud brings together the key forms of retail-centric marketing, including digital coupons, loyalty programs, programmatic media, onsite media, influencer marketing, in-store media and e-Commerce, among other marketing solutions.

Marketing 157

Marketing Planning Shopping Store Operations 157

Retail TouchPoints

JANUARY 30, 2024

“The number one driver of job satisfaction is an associate’s manager, and we believe that you — our front-line leaders — are the best in retail,” wrote Cedric Clark, EVP, Store Operations, Walmart U.S. A strong labor market has many retailers raising wages and improving benefits for workers at multiple levels. in a blog post.

Management 247

Management Store Operations Supermarket Planning 247

Cisco Retail

FEBRUARY 11, 2022

The setting is Francisco Market, a fictitious marketplace that illustrates Cisco’s use cases and solutions in retail. Outside the market. Anne pulls into the parking lot and receives a message from Francisco Market offering her a free cup of premium roast coffee. Entering the market. Inside the market.

Marketing 119

Marketing Checkout Kiosk Store Operations 119

Retail TouchPoints

DECEMBER 20, 2023

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future.

Advertising 231

Advertising Store Operations Merchant Services Wholesale 231

Retail TouchPoints

JULY 1, 2021

“As part of our 2023 Power Plan , Gap began a strategic review of the company-operated business in Europe last year with the goal of finding new, more cost-effective ways to maintain a presence and serve customers in Europe. Franchise partnerships are a strong and cost-effective way to amplify the brand in international markets.” .

Marketing 271

Marketing Planning Shopping Store Operations 271

Retail TouchPoints

DECEMBER 28, 2023

The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores.

Customer Experience 251

Customer Experience Promotions Store Operations Marketing 251

Retail TouchPoints

OCTOBER 19, 2023

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

Inventory Management 228

Inventory Management Promotions Finance Store Operations 228

Retail Focus

FEBRUARY 19, 2024

With 10 stores in Palermo, P&V sought to expand into the UK market, showcasing and celebrating the culture of Italy and Sicily through its food and wine produce. It also has delivered labour hours savings, ensuring store associates can focus time on serving customers or tasks that improve customer experiences in-store.

Store Operations 147

Store Operations Marketing Promotions Customer Experience 147

Retail TouchPoints

NOVEMBER 4, 2022

By executing this transaction, we will intensify our focus on enhancing our operating margin and ROIC [return on invested capital], taking market share in the U.S. Additionally, Lowe’s is merging its Pro organization into the store operations division as well as integrating its merchandising and marketing functions.

Store Operations 315

Store Operations Returns Management Marketing 315

Retail TouchPoints

SEPTEMBER 27, 2023

Target will be closing: One store in NYC’s Harlem, leaving 96 locations throughout the city; Two in Seattle, leaving 22 stores; Three in San Francisco/Oakland, leaving 32 stores in the metro area; and Three in Portland, Ore., leaving 15 stores in this market. reduced specific stores’ operating hours; 29.7%

Sporting Goods 258

Sporting Goods Store Operations Location Accounting 258

Retail TouchPoints

NOVEMBER 29, 2022

The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Under the new market delivery model, large items are shipped directly from DCs to the customer, reducing the number of “touches” for each order and freeing up space at brick-and-mortar stores. During the call on Nov.

Fulfillment 254

Fulfillment Markdowns Store Operations Customer Experience 254

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.”

Loss Prevention 270

Loss Prevention Visual Merchandising Sporting Goods Store Operations 270

Retail TouchPoints

MAY 23, 2023

The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX strategy, ecommerce and retail operations. Nominees were assessed for their overall contributions to their businesses and their positive impact on the retail industry.

Visual Merchandising 290

Visual Merchandising Jewelry Marketing Management 290

Inside Retail

DECEMBER 5, 2023

Retailers are increasingly taking a community-first approach to marketing, leveraging their understanding of local industries embedded in local culture to build brand awareness and relationships with consumers. Who doesn’t love a store that is there for your needs any hour of the day or night!”

Marketing 263

Marketing Apparel Store Operations Fashion 263

Mass Relators

DECEMBER 27, 2021

Ingles Markets Inc. vice president of finance and chief financial officer Ronald Freeman is retiring from the grocery store operator, effective February 16. The post Ingles Markets CFO Ron Freeman to retire appeared first on MMR: Mass Market Retailers. ASHEVILLE, N.C. This is an annual rate of $0.66

Marketing 52

Marketing Finance Supermarket Store Operations 52

Retail TouchPoints

APRIL 18, 2024

Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

Grocer 237

Grocer Fulfillment Marketing Consumer 237

Retail TouchPoints

AUGUST 8, 2022

Martin’s new role will put him in charge of all finance and operations at Torrid, including IT, store operations, customer service, real estate, logistics, distribution and supply chain. He also spent time with Lands’ End , Gap , Disney , Coldwater Creek and Amgen.

Finance 213

Finance Store Operations Apparel Accounting 213

Inside Retail

SEPTEMBER 13, 2023

. “Our online offer is a scale business that returned to growth in the second half and has continued to increase market share throughout FY23.” million, including the closure costs of the Altona and Richlands distribution centres and the Brisbane store. Operating gross profit margin declined to 36.4 per cent to $71.1

Net Profit 278

Net Profit Department Stores Returns Store Operations 278

Retail TouchPoints

MARCH 6, 2024

Canseco’s Market , Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support their ecommerce sites. The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores.

Grocer 211

Grocer Fulfillment Supermarket Marketing 211

Retail TouchPoints

FEBRUARY 28, 2023

In June 2021, owner HBC decided to separate the Saks Off 5th ecommerce and store operations into two separate businesses, with the digital business being supported by a $200 million investment from Insight Partners. Mares will serve as a member of the SaksOff5th.com Executive Committee and report directly to Thomas.

Customer Experience 214

Customer Experience Store Operations Planning Marketing 214

Inside Retail

JANUARY 11, 2024

The acquisition results in Sperry’s partnership with Aldo Group for wholesale, e-commerce, store operations, footwear design, production, and global distribution. Authentic said it will expand Sperry’s product portfolio and its market share worldwide with a focus on Asia Pacific.

Wholesale 130

Wholesale Fashion Store Operations Marketing 130

Retail TouchPoints

JUNE 14, 2021

Persaud, who has held the role of EVP, Retail since February 2020 , will now be responsible for orchestrating new in-store experiences and operations processes under the retailer’s RxEvolution strategy. During the pandemic, he managed the development of protocols designed to enhance safety for shoppers and associates. and Canada.

Supply Chain Management 256

Supply Chain Management Store Operations Management Promotions 256

Retail Wire

MAY 12, 2023

Walmart has passed Giant Eagle as the grocery market share leader in western Pennsylvania despite the supermarket and c-store operator being based in the area. percent market share, followed by Giant Eagle, 21 percent, and Sam’s Club, 10 percent. Walmart has a 25.64

Supermarket 100

Supermarket Store Operations Marketing 100

Retail TouchPoints

JANUARY 28, 2022

Decker joined The Home Depot in 2000 and was named President and COO in October 2020, responsible for global store operations, global supply chain, outside sales and service and real estate as well as merchandising, marketing and online strategy. Current CEO Craig Menear will continue to serve as Chair of the Board.

Merchant Services 225

Merchant Services Store Operations Marketing Management 225

Retail TouchPoints

MARCH 13, 2024

Big-box retailers enabled Ulta, Sephora and Petco to solidify their positioning in the market via access to new customers that hadn’t been exposed to their product offering before, as well as the increased convenience of buying multiple categories of items in one shopping trip. However, not all customers behave the same.

Payment Services 237

Payment Services Consumer Customer Retention Marketing 237

Retail Wire

JUNE 1, 2022

Grocery store operators are asking brands to justify higher prices before accepting them. “We We want a justification for it, and what we then do is validate,” said Stuart Aitken, chief merchant and marketing officer at Kroger.

Grocer 130

Grocer Store Operations Marketing ATS 130