Retail TouchPoints

APRIL 12, 2022

The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter. The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing.

Location 259

Location Planning Management Marketing 259

Retail TouchPoints

MAY 30, 2023

Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for Q1 2024, which ended April 29, 2023. The company is looking to pivot Journeys to an off-mall strategy, with 13 locations out of a planned 25 already open.

Location 178

Location Markdowns Accounting Promotions 178

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

MARCH 10, 2022

Ross Stores is already nearly one-third of the way toward its goal of opening approximately 100 new stores in fiscal 2022. In February and March 2022, the discount retailer opened 22 Ross Dress for Less locations and eight dd’s DISCOUNTS stores in 15 states and Guam. 28, 2023. “Our For fiscal 2021, which ended Jan.

Location 238

Location Planning Discount Store Returns 238

Retail TouchPoints

APRIL 19, 2022

Seeking to provide a physical platform to showcase creations from Emirati and Arab designers and artists, Mall of the Emirates has launched a pop-up market — Ramadaniyat — for the Islamic holy month of Ramadan.

Marketing 256

Marketing Jewelry Location Fashion 256

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

Location 311

Location Planning Department Stores Shopping 311

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. However, Urban Rampage has vowed to fight the ban, describing Asic’s decision as “racist and paternalistic”.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. In fact, Walmart has worked with Gatik for autonomous deliveries from distribution centers to stores in Bentonville, Ark.

Marketing 238

Marketing Fulfillment Location Shopping 238

Retail TouchPoints

DECEMBER 10, 2021

Retailers are realizing that shipping costs are very high and that it’s much more profitable to pick up in-store — and a lot of people still really like to shop while they’re there.”. A Variety of Brands in One Location Create a Better Experience. For the younger demographic, it’s about lifestyle, travel and technology.

Location 308

Location Shopping Fulfillment Grocer 308

Retail TouchPoints

APRIL 2, 2024

Mexico is a very influential market that knows the Talbots brand well and we are grateful to have Liverpool, a best-in-class organization and business partner, to navigate this new opportunity.” “For

Location 147

Location Department Stores Shopping Consumer 147

Retail TouchPoints

NOVEMBER 29, 2023

market share through channels-to-market, with a focus on designing a best-in-class sales strategy. As EVP of Sales, Neal Vanskiver is responsible for leading the Netwatch sales organization, including dealer, direct and inside sales teams. He is responsible for increasing the company’s U.S.

Location 253

Location Accounting Shopping Marketing 253

Retail TouchPoints

APRIL 19, 2022

Wawa is reportedly planning to double its store count to 1,800 locations by 2030, according to Philly Voice. CEO Chris Gheysens noted that the expansion will include both “traditional” neighborhood stores and “non-traditional” rest-stop style formats in new and existing markets, as well as drive-thrus.

Location 194

Location Planning Marketing Store Operations 194

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 284

Location Checkout Accounting Management 284

Retail TouchPoints

MAY 26, 2021

Fast fashion retailer Windsor Fashions is planning to open 150 new stores over the next two years, adding to its current fleet of 230 locations across 42 states in the U.S. The company already has opened 10 new locations in the last 12 months.

Fashion 279

Fashion Location Returns Fast Fashion 279

Retail TouchPoints

DECEMBER 20, 2021

The retailer was acquired by Marquee Brands for approximately $50 million in December 2019 with plans to emphasize “ecommerce, select wholesale partnerships and strategic marketing relationships.”.

Returns 244

Returns Location Wholesale Apparel 244

Retail TouchPoints

JUNE 28, 2022

Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer. The retailer’s products are available on Amazon and at Ulta and Ulta Beauty at Target stores, as well as its own Hair Color Bars.

Marketing 198

Marketing Promotions Location ATS 198

Retail TouchPoints

OCTOBER 14, 2020

In-store robots aren’t just tools that can check for mislabeled products or clean messes in a timely manner. Robots can detect misplaced products used to cover shelving holes, speed up online orders and make restocking easier, by constantly mapping a store and sharing this data with key players.

Marketing 268

Marketing Grocer Location Fulfillment 268

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle.

Location 214

Location Planning Supermarket Marketing 214

Retail TouchPoints

SEPTEMBER 27, 2023

Target will close nine stores in four cities on Oct. Target noted that it has made multiple efforts to secure these location, including adding more security team members, using third-party guard services and implementing theft-deterrent tools across its business. leaving 15 stores in this market.

Sporting Goods 258

Sporting Goods Store Operations Location Accounting 258

Retail TouchPoints

MARCH 5, 2021

The company is planning to open 100 new stores this year while at the same time relocating or closing 25 existing stores, bringing the net total of new stores in 2021 to 75. Another key efficiency driver will be a reduction in store size to improve store-level productivity, said O’Sullivan on that call.

Planning 235

Planning Location Store Operations Accounting 235

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe operates more than 700 company-owned stores under The Vitamin Shoppe and Super Supplements banners. The retailer also serves shoppers in select Asian, South and Central American markets through local omnichannel partners.

Planning 211

Planning Location Checkout Marketing 211

Retail TouchPoints

DECEMBER 7, 2020

The first markets slated for expansion include Houston, El Paso and Austin, Texas; Phoenix; and Orlando, Fla. markets in the next five years. Walgreens Boots Alliance and VillageMD will open the next 40 Village Medical at Walgreens full-service primary care clinics by the end of summer 2021.

Planning 318

Planning Location Clienteling Marketing 318

Retail TouchPoints

JUNE 2, 2020

CVS Health has partnered with Nuro , a delivery robotics company, to pilot an automated delivery service in the Houston market. Th program will initially serve three zip codes near the CVS store in Bellaire, Texas, with no additional delivery fee. “We

Marketing 149

Marketing Fulfillment Store Operations Location 149

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

MARCH 29, 2024

BJ’s Wholesale Club will open five warehouse club stores in Tennessee, South Carolina, Florida and Indiana. These will be the first of 12 new locations planned for BJ’s 2024 fiscal year, which will end in February 2025; the retailer also plans to open 15 gas stations during this period. its second store in the Hoosier State. “Our

Wholesale 254

Wholesale Planning Location Marketing 254

Retail Gazette

MAY 7, 2024

The supermarket chain said it currently supplies all the shops in some capacity, with 19 operating under its Daily fascia. The stores, which are located on the islands of Jersey, Guernsey and Alderney, reported sales excluding fuel of £124.5m in the last 12 months. Our convenience business is now well set and growing rapidly.

Supermarket 114

Supermarket Store Operations Location Shopping 114

Cisco Retail

FEBRUARY 11, 2022

The setting is Francisco Market, a fictitious marketplace that illustrates Cisco’s use cases and solutions in retail. Outside the market. Anne pulls into the parking lot and receives a message from Francisco Market offering her a free cup of premium roast coffee. Entering the market. Inside the market.

Marketing 111

Marketing Checkout Kiosk Store Operations 111

Retail TouchPoints

DECEMBER 12, 2023

Uniqlo will open more than 20 stores in the U.S. and Canada in 2024, including debuts in new markets for the fast fashion retailer. In May 2023 , Uniqlo, which opened its first North American location in 2005, revealed its plans to reach 200 North American locations by 2027. Tacoma Mall, Tacoma, Wash. .:

Planning 259

Planning Fast Fashion Fashion Location 259

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.”

Loss Prevention 270

Loss Prevention Visual Merchandising Sporting Goods Store Operations 270

Retail TouchPoints

MARCH 13, 2024

Big-box retailers enabled Ulta, Sephora and Petco to solidify their positioning in the market via access to new customers that hadn’t been exposed to their product offering before, as well as the increased convenience of buying multiple categories of items in one shopping trip. However, not all customers behave the same.

Payment Services 237

Payment Services Consumer Customer Retention Marketing 237

Retail TouchPoints

MARCH 27, 2024

Untuckit will open at least 14 new brick-and-mortar locations this year, with the first seven set to open by May in California, New York, New Jersey, Florida and Georgia, according to multiple media reports. The apparel retailer currently operates 84 stores across the country.

Apparel 222

Apparel Payment Services Location Shopping 222

Retail TouchPoints

MARCH 19, 2024

The West Loop location on N. offers a large selection of top-shelf Cookies products and a fresh menu for the Illinois market, featuring cultivars, vape cartridges, edibles and concentrates. The new venture also reaffirms TRP’s commitment to expanding in key markets while adapting to diverse state regulatory processes across the U.S.

Customer Experience 197

Customer Experience Location Marketing Store Operations 197

Retail TouchPoints

MAY 5, 2023

Macy’s will expand its off-mall presence by opening additional Market by Macy’s and Bloomie’s shops — smaller versions of the Macy’s and Bloomingdale’s department stores, respectively — even as it shutters full-size stores. The size, the locations are all working.” growth at Bloomingdale’s stores during the same period.

Department Stores 264

Department Stores Checkout Location Planning 264

Retail TouchPoints

MARCH 25, 2024

To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores.

ATS 267

ATS Returns Consumer Location 267

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

Kiosk 277

Kiosk ATS Supermarket Location 277

Retail TouchPoints

FEBRUARY 13, 2024

The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners.

Fulfillment 236

Fulfillment Supermarket Marketing Location 236

Retail TouchPoints

OCTOBER 18, 2022

Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning from it every step along the way. Rethinking how they move and flow will improve all qualities of a store experience without intruding on anyone’s privacy.

Customer Experience 281

Customer Experience Location Apparel Shopping 281