Tue.May 07, 2024

article thumbnail

Supermarket inquiry recommends laws against price gouging, land banking

Inside Retail

Supermarkets would be prohibited from price gouging and face stricter rules on land banking, should the government adopt the recommendations of the Senate Select Committee on Supermarket Prices. The committee published 14 recommendations, which include creating divestiture powers specific to the supermarket sector and prohibiting the charging of excess prices, otherwise known as price gouging.

article thumbnail

Starbucks Releases Summer Menu Selections

Retail Wire

As summer dawns, Starbucks has unveiled its seasonal lineup, featuring the debut of the Summer-Berry Starbucks Refreshers beverages, available beginning May 7 in the U.S.

264
264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why retailers are replacing staff with AI bots. Hint: it’s all about the data

Inside Retail

You might have seen viral videos of Wendy’s drive-thru customers in the United States ordering their fast food from the firm’s generative AI bot Wendy’s FreshAI. Most show a very human-like transaction punctuated with cries of amazement at how fast, accurate and polite the system is. While the system and others like it are in their infancy, and some still rely heavily on human assistance , retailers are investing huge sums in AI to replace human workers.

ATS 264
article thumbnail

Disney Struggles With Streaming Profitability

Retail Wire

Disney's recent financial report reveals a mixed bag of results, with a significant focus on the challenges of making its streaming services profitable.

262
262
article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Crocs books higher revenue, names new EVP and CFO

Inside Retail

Crocs continues to log stellar sales growth, although the company admits its secondary brand, HeyDude, is performing well below its potential. The company saw first-quarter net income increase 1.9 per cent year over year to $152.5 million as revenue rose 6 per cent to $939 million. The Crocs brand’s revenue climbed 14.6 per cent to $744 million, with North American revenue jumping 9 per cent to $383 million and international revenue soaring 21.3 per cent to $361 million.

article thumbnail

Meta Rolls Out New AI Tools to Help Brands Enhance Advertising Results

Retail TouchPoints

Meta has introduced a series of new generative AI tools to help advertisers automate and scale the “diversification of their creative,” which company executives said is key to seeing success from advertising campaigns on its platforms, including Instagram and Facebook. The company also announced that it will be expanding its Meta Verified subscription plan for businesses in a number of countries with a new tiered pricing model.

More Trending

article thumbnail

The Importance of Using Search Data to Drive Ecommerce Success

Retail TouchPoints

69% of consumers go straight to the search bar when they visit an ecommerce site, and their search interactions provide merchants with crucial information about their intent, preferences and needs. Alongside tracking search performance data, analyzing how shoppers use search can deliver deep customer insight for merchants. Everything the shopper does within search is very intentional, with insights delivered much more quickly than behavioral signals, (such as where a shopper browses or hovers on

article thumbnail

Instacart Partners With Uber Eats for Restaurant Delivery

Retail Wire

The two delivery giants are working together to serve customers.

260
260
article thumbnail

How retail can break free from the event calendar, but not before Mother’s Day

Inside Retail

Retail has long been reliant on calendar events to generate sales – think Christmas, Valentine’s Day and back to school. And Mother’s Day is the next scheduled celebration in this year’s lineup. It’s not hard to see why retailers are looking to tap into Mother’s Day with industry sales estimated to reach $1 billion amidst a cost-of-living and cost-of-trading crisis, according to the Australian Retailers Association (ARA).

Consumer 147
article thumbnail

California Bill Could Force Stores To Close Self-Checkouts

Retail Wire

A California bill could change regulations on self-checkouts in stores. Some businesses may have to discontinue this service altogether.

Checkout 162
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Why contextual targeting is the future of digital advertising

Inside Retail

The web is a very different place now than it was 30 years ago when I first went online. Google hadn’t been founded, Mark Zuckerberg was only 10, and Digital Display Ads (or “banner ads” as we called them back then) had only just been invented. To place an ad, you’d contact the website directly, negotiate a deal, and send them the ad file.

article thumbnail

Live Nation Addresses Unlikely Breakup Amid Looming DOJ Lawsuit

Retail Wire

In a recent discourse addressing the specter of a Department of Justice (DOJ) lawsuit, Live Nation's chief financial officer and president, Joe Berchtold, offered insights into the impending legal predicament.

130
130
article thumbnail

Lifestyle products and services: How to harness Asia’s silver economy

Inside Retail

From May 6-10 an event called the World Ageing Festival is at the Marina Bay Sands in Singapore. It sounds a bit wacky but it signifies a trend to which retailers should be paying a lot of attention. It will include a conference with more than 100 speakers and exhibitors, bringing together professionals from more than 50 countries who in one way or another are in the ‘business of ageing’ or the ‘ageing industry’ – or as it is now popularly known, the ‘silver economy’.

article thumbnail

The Beauty of Natural Light: How to Enhance Your Home with the Right Windows

Retail Focus

Natural light can transform your home, making spaces appear larger, fresher, and more welcoming. But to truly harness the power of the sun, you need to select the right windows. This article explores how you can enhance your living space by making smart choices with your window designs and placements. Understanding Natural Light Natural light is not just about brightening up your home.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Apple Is Developing Chips for AI Software in Data Centers, According to Reports

Retail Wire

According to a report from the Wall Street Journal, Apple has been working on chips designed to power artificial intelligence software within data centers.

130
130
article thumbnail

The Significant Considerations to Make While Evaluating New Boilers Costs

Retail Focus

The Initial Investment in New Boilers The journey to purchasing a new boiler is one that involves careful consideration of both the immediate financial outlay and the long-term value. The cost of a new boiler encompasses various elements, from the initial purchase to installation, and the ongoing implications on household energy bills. Initial Outlay and Installation Charges The starting point for any boiler replacement is the cost of the boiler itself.

Finance 130
article thumbnail

Sweetgreen Introduces Steak to the Menu

Retail Wire

Sweetgreen, known for its signature salad bowls, has introduced steak to its menu for the first time, marking a significant change for the brand.

130
130
article thumbnail

Unlocking Success: The Power of Incentive Travel Programs for Employee Motivation

Retail Focus

Incentive travel is a reward system designed to motivate and acknowledge employees for their hard work and achievements. Typically, these are not standard holiday packages but bespoke experiences that align with the company’s values and the recipient’s preferences. From exploring new cultures in distant lands to luxurious retreats in serene locations, the primary goal is to provide unforgettable experiences that fuel motivation and foster loyalty.

Location 130
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Emotion Emerges as a Key Brand Value Measure in 2024

Retail Wire

In 2024, CMOs are making measurable brand value their top priority, with emotion taking on a significant role in this assessment.

130
130
article thumbnail

How Chinese jewellery giant Lukfook aims to become a global brand

Inside Retail

In a glamorous unveiling that brought a touch of sparkle to Kuala Lumpur, Chinese jewellery retailer Lukfook Group recently marked a significant milestone in its international expansion strategy with its first Lukfook Joaillerie boutique in Malaysia. Situated in the TRX district, a hub for both finance and fashion, the new store aims to blend luxury with cultural flair, targeting the affluent consumer base of Southeast Asia.

Boutique 113
article thumbnail

FAA Launches New Boeing Probe, 787 Dreamliners Under Fire

Retail Wire

Beleaguered Boeing continues to face federal woes, this time for its 787 Dreamliners.

147
147
article thumbnail

Boohoo losses swell to £160m as it battles inflation and weakened demand

Retail Gazette

Boohoo losses swelled to almost £160m as it encountered “difficult market conditions” caused by high levels of inflation and weakened consumer demand. Sales were down 17% to £1.46bn in the year to February 29, which it said reflected its increased focus on profitability alongside the challenging market conditions. It added that its sales were also impacted by the growth of its marketplace with its commission-only revenue model.

Fashion 117
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Understanding shopper behavior drives big wins for jewelry retailer

Retail Customer Experience

Daniel’s Jewelers is enjoying robust return-on-investment in deploying RetailNext technology to measure shopper behaviors, predict traffic counts, analyze theft and assess digital ads effectiveness. It’s also proved a big win for customers.

Jewelry 98
article thumbnail

Asda owners add £1.5bn of liabilities to fund EG Group petrol station deal

Retail Gazette

Asda owners piled on nearly £1.5bn of new liabilities that are not counted in the supermarket’s headline debt figures to finance the buyout of EG Group’s petrol stations business. The grocery chain revealed a £2bn takeover of the UK and Irish operations of EG Group last year, which is also owned by the billionaire Issa brothers and private equity firm TDR Capital.

article thumbnail

Automatic age verification comes to self-checkout

Retail Dive

An AI-driven solution that’s being tested in Germany has eliminated the need for cashier intervention in 80% of age-restricted transactions, manufacturer Diebold Nixdorf said.

article thumbnail

Morrisons acquires 38 convenience stores in the Channel Islands

Retail Gazette

Morrisons has acquired 38 stores and six fuel forecourts in the Channel Islands from long-term partner SandpiperCI. The supermarket chain said it currently supplies all the shops in some capacity, with 19 operating under its Daily fascia. The stores, which are located on the islands of Jersey, Guernsey and Alderney, reported sales excluding fuel of £124.5m in the last 12 months.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Empowering Cybersecurity with AI: The Future of Cisco XDR

Cisco Retail

In 2007, there was a study from the University of Maryland proving that internet-connected systems were attacked every 39 seconds on average. Today, that number has grown more than 60%.

93
article thumbnail

Amazon to open £500m robot-powered East Midlands warehouse

Retail Gazette

Amazon is planning to build a new £500m robot-powered “next-generation” warehouse in Northampton, East Midlands. The new fulfilment centre will create 2,000 new jobs and will be fully operational in 2026. The warehouse will feature three floors of robotics technology, where products will be stowed and customer orders picked. The new warehouse will create 1,400 new jobs at its launch, with roles including engineers, HR and IT, finance specialists, as well as workers to pick, pack and ship custome

article thumbnail

Accelerating SaaS security certifications to maximize market access

Cisco Retail

Announcing the public availability of Cisco Cloud Controls Framework (CCF) V3.0 - a “build-once-use-many” approach for SaaS compliance with global standards.

article thumbnail

Zalando improves profitability due to lower fulfilment costs

Retail Gazette

Zalando has reported “improved” profitability during its first quarter as its updated strategy starts to bear fruit. The German fashion giant said adjusted EBIT rose to £24.3m (€28.3m) in the three months, up from a loss of £600,000 (€700,000) for the same period last year. It noted the “substantial improvement” in profitability was driven by lower fulfilment costs and successful inventory management, which contributed to a 1.3% adjusted group EBIT margin.

article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio