Mon.May 06, 2024

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How to recruit and retain the retail industry’s top talent according to experts

Inside Retail

Retention of key talent is a major challenge in any industry, but particularly in retail with its high turnover rate. At the World Retail Congress in Paris, industry executives and experts weighed in on a panel to advise retailers on the best strategies to improve employee retention, create jobs that meet needs and ensure effective management. Because despite retail businesses having some of the best marketers in the world, attracting and retaining frontline staff has escalated into a crisis.

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Special Offers for National Nurses Week

Retail Wire

Nurses play a vital role in healthcare, and their dedication often goes unnoticed. National Nurses Week, spanning from May 6 to 12, aims to acknowledge their hard work.

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ARA predicts $1 billion cash splash for Mother’s Day

Inside Retail

Australian retailers are set to benefit from a surge in spending on Mother’s Day despite the current cost-of-living crunch, according to research conducted by the Australian Retailers Association (ARA) in collaboration with market research company Roy Morgan. The study predicts that Australians will spend $995 million on Mother’s Day this year, which is $70 million or 7.5 per cent more than last year.

Planning 321
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Safety, Service and Sustainability: How Connected Equipment Offers Retailers a Competitive Advantage

Retail TouchPoints

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. In a clothing store in Phoenix, the AC automatically adjusts to keep customers comfortable and lingering longer, happily trying on sweaters in the store’s new fall collection despite the blistering 100-degree late-summer day.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Merry People is creating impact and making a splash across the pond

Inside Retail

Australian gumboot maker Merry People’s social impact is growing exponentially with the business. Since it launched in 2014, Merry People has forged purposeful partnerships that embody its values of authenticity, kindness, happiness and adventure. This year, it expects to raise over $70,000 through the sale of the new limited edition Coral Pink and re-stocked Dusty Pink boot, for breast and ovarian cancer research as part of its collaboration with the Mother’s Day Classic (MDC) foundation.

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NBCUniversal, Instacart Link Up to Bring Retail Media Opportunities to TV

Retail TouchPoints

NBCUniversal and Instacart are expanding their existing partnership to include a new retail media workstream that will enable Instacart’s CPG advertisers to connect with consumers via NBCU’s streaming and linear television content. In late 2023, the companies teamed up to include access to NBCU’s streaming platform Peacock as part of the Instacart+ membership package.

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Rue21 Files for Third Bankruptcy, Plans to Close all 500+ Stores

Retail TouchPoints

Seven years into its most recent comeback, teen fashion retailer Rue21 has filed for its third bankruptcy, citing “the continued growth of online shopping, industry competition, inflation and macroeconomic headwinds.” Over the past two decades the mall-based retailer has struggled to regain the popularity it enjoyed during its heyday in the late ’90s.

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Steward Health Care Files for Bankruptcy Protection

Retail Wire

Steward Health Care's plunge into bankruptcy protection has stirred considerable attention and concern.

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Walmart Streamlines Teacher Support via Box Tops App Integration

Retail TouchPoints

Walmart has simplified the process for shoppers who want to support their local schools with the new Connected Accounts feature on the Box Tops for Education app. Shoppers can now give back by connecting their Walmart account with the Box Tops app, without needing to scan or submit receipts. Families can earn when they download the app, connect their account and buy Box Tops’ participating General Mills products at Walmart, both in-store and online.

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Rue21 Files for Bankruptcy, 540 Stores To Close

Retail Wire

Rue21 is the latest brick-and-mortar clothing retailer to file for bankruptcy.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Levi’s GM for Southeast Asia explains why the region “holds immense potential”

Inside Retail

The grand reopening of Levi’s Bangkok flagship at CentralWorld marks a significant milestone in the brand’s direct-to-consumer trajectory and speaks to its commitment to the region. The 364sqm NextGen Indigo store promises a redefined denim experience, tailored to the discerning tastes of Thai shoppers through various personalisation offerings. This includes the Levi’s Tailor Shop, an embodiment of craftsmanship where denim aficionados can breathe life into their apparel through bespoke touches

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Qantas Pays $79M To Settle ‘Ghost Flights’ Case

Retail Wire

Qantas is paying the biggest fine of its history to settle the reputational crisis.

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The antidote to retail homogeneity: an opportunity for local retail legends

Inside Retail

I’m just back from a mini retail tour in Queensland and Northern NSW. I visited a variety of retail destinations in and around Brisbane, Toowoomba, Gold Coast, Byron and Ballina. From local shopping experiences to big destinations and shopping centres, these locations are a great barometer for the state of the Australian retail nation. I was struck by how homogenous shopping centres and local ‘high street’ shopping experiences have become.

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Kohl’s Picks Instacart as Exclusive Same-Day Delivery Partner

Retail TouchPoints

Kohl’s has become the latest retailer to enable same-day delivery via Instacart , allowing customers to have accessories, home goods, skincare and beauty items delivered in as fast as one hour from all 1,172 Kohl’s stores. Shoppers using the Kohl’s Instacart storefront can earn Kohl’s Rewards on these orders, which are priced the same for delivery and in-store purchase.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Knife laws in NSW, Queensland welcomed by retailers and malls alike

Inside Retail

Retailers expressed support and welcomed a recent proposal to authorise the NSW Police to ‘wand’ or scan people for knives without a warrant in designated areas – part of proposed legislation seeking to reduce knife crimes and modelled after Queensland’s Jack’s Law. “The measures proposed by the NSW Premier are a step in the right direction, however, there is detail we are keen to work on, particularly on what constitutes a ‘weapons-related offence’ and the pr

Shopping 147
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How Rebecca Minkoff is Feeding her Risk-Taking Addiction

Retail TouchPoints

Rebecca Minkoff doesn’t just like taking risks — she’s addicted to it. “It’s all about pushing myself out of my comfort zone continuously,” she said in an interview with Retail TouchPoints. “That’s where I get my adrenaline. I have team members helping me every day, but I’m spearheading the ideation and planning every day. That’s what takes me out of my comfort zone.

Consumer 147
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WA shopping centre Halls Head Central sells for $70 million

Inside Retail

The Halls Head Central shopping centre in Mandurah, Western Australia, has been sold to Centuria Capital Group for $70 million. The 19,373sqm shopping centre is home to Coles, Aldi and Kmart, two mini-majors, 50 specialty shops, and two freestanding pad sites. It boasts an annual turnover of $137.4 million. “The transaction demonstrates continued demand, particularly by private capital, for sub-regional assets with a focus on non-discretionary spending, particularly those that offer strategic va

Shopping 147
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Hyundai Invests $1 Billion in AV Startup Motional

Retail Wire

Hyundai is set to invest almost $1 billion in Motional, securing a majority stake in the self-driving startup and providing vital capital for its ongoing operations.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Pvolve teams with Jennifer Aniston in new workout equipment range

Inside Retail

Fitness company Pvolve has introduced a limited-edition equipment bundle and companion workout calendar in collaboration with renowned actress Jennifer Aniston. Founded in 2017 by Rachel Katzman, Pvolve offers a workout method that pairs low-impact, functional movement with resistance equipment to build strong, mobile bodies. The limited edition collection includes several pieces of equipment Aniston uses in her Pvolve workouts, including the patented Pball, Pband, and P3 Trainer, plus the Slant

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European Commission Readies All Trade Tools Against China

Retail Wire

European Commission President Ursula von der Leyen emphasized the EU's readiness to utilize all available trade tools to safeguard its economies amidst concerns over China's market practices.

Marketing 130
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Boosting CPG Sales with Six Pillars of Digital Shelf Success

Intelligence Node

In the rapidly evolving landscape of retail, the digital shelf has emerged as a pivotal battleground for consumer packaged goods (CPG) companies. In 2024, the shift towards digital retailing is. The post Boosting CPG Sales with Six Pillars of Digital Shelf Success appeared first on Blog.

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Tyson Foods Faces Challenges Amidst Rising Inflation

Retail Wire

Tyson Foods Inc. recently saw a significant drop in its shares due to ongoing inflation impacting consumer demand.

Consumer 162
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Waitrose accused of reducing redundancy pay for warehouse staff

Retail Gazette

Waitrose has been accused of lowering redundancy payouts for warehouse workers already at risk of losing their jobs. The supermarket has come under fire for offering affected staff a reduced redundancy package after proposing a higher payout back in January. Earlier this year, John Lewis told workers it planned to halve redundancy payouts, which made it cheaper for bosses to lay off staff.

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Disney World’s Theme Parks Are Emerging as a Prime Location for Remote Workers

Retail Wire

An increasing amount of people are opting to work remotely from Disney World theme parks.

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Smalls Sliders Signs Franchise Deals for 12 New Units in Florida

Shopping Center

Atlanta — Atlanta-based fast-casual cheeseburger brand Smalls Sliders has signed two multi-unit franchise deals in the state of Florida. An entity doing business as DPC Smalls Investments, which is led by… The post Smalls Sliders Signs Franchise Deals for 12 New Units in Florida appeared first on Shopping Center Business.

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Planters Nuts Recalled in 5 States Due to Listeria Fears

Retail Wire

Those who live in Florida, Georgia, Alabama, North Carolina, and South Carolina should check their pantries.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Macy’s chooses 26 entrepreneurs for accelerator program aimed at diversifying supply chain

Retail Dive

In addition to education and funding, “The Workshop at Macy’s” provides various opportunities to sell via the department store.

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What Is Wayfair’s Way Day Event?

Retail Wire

This once-a-year sale can save shoppers a pretty penny.

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Wholesale remains most profitable investment channel for brands: report

Retail Dive

The channel, which is expected to grow 51% this year, accounts for about 60% of companies’ total sales, according to a recent NuOrder report.

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Mastering Assortment Optimization: The Power of Wiser’s Product Intelligence in Retail Strategy

Wiser

In the fast-paced retail industry, strategic assortment optimization is essential for maintaining relevance and profitability. Retailers are constantly required to adjust to changing market trends, consumer preferences, and competitive dynamics. Although price intelligence is important, the true foundation of retail success lies in effectively curating a product assortment.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio