Retail TouchPoints

MAY 5, 2023

Macy’s will expand its off-mall presence by opening additional Market by Macy’s and Bloomie’s shops — smaller versions of the Macy’s and Bloomingdale’s department stores, respectively — even as it shutters full-size stores. The size, the locations are all working.” growth at Bloomingdale’s stores during the same period.

Department Stores 263

Department Stores Checkout Location Planning 263

Cisco Retail

FEBRUARY 11, 2022

The setting is Francisco Market, a fictitious marketplace that illustrates Cisco’s use cases and solutions in retail. Outside the market. Anne pulls into the parking lot and receives a message from Francisco Market offering her a free cup of premium roast coffee. Entering the market. Inside the market.

Marketing 117

Marketing Checkout Kiosk Store Operations 117

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 261

Employee Engagement Checkout Store Operations Fulfillment 261

Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The stores will leverage Zippin’s checkout-free SaaS platform, with a focus on cashier-free, cashless operations to save staff time. ”

Checkout 209

Checkout Location Planning Consumer 209

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

Kiosk 277

Kiosk ATS Supermarket Location 277

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Self-checkout. from 2023 to 2030.

Payment Services 227

Payment Services Checkout Inventory Management Customer Experience 227

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

Payment Services 304

Payment Services Checkout ATS Kiosk 304

Retail TouchPoints

JUNE 1, 2022

In fact, Walmart has designed its newest stores to be shopped while being guided by the app. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need.

Checkout 296

Checkout Location Shopping Consumer 296

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.”

Loss Prevention 270

Loss Prevention Visual Merchandising Sporting Goods Store Operations 270

Retail TouchPoints

SEPTEMBER 30, 2020

The new concept was tested in select stores and will be implemented in more stores this fall, evolving based on customer and associate feedback. Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers.

Shopping 240

Shopping Checkout Payment Services Kiosk 240

Retail TouchPoints

SEPTEMBER 22, 2020

QuickChek , a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. At checkout, QuickChek Rewards members can scan the barcode within the app to earn perks on food and beverages.

Checkout 184

Checkout Advertising Store Operations Location 184

Retail TouchPoints

JANUARY 26, 2023

We’ve seen remarkable growth over the past few years with a record number of members, and we’re excited to bring the experience of Sam’s Club to even more markets as we expand our footprint,” said Kathryn McLay, CEO at Sam’s Club in a statement. The retailer also completed a chainwide rollout of inventory-scanning robots in October 2022. “As

Fulfillment 259

Fulfillment Checkout Shipping Location 259

Inside Retail

NOVEMBER 27, 2023

Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

JUNE 2, 2022

Autonomous Stores Can Align with Worker Preferences. Cashierless stores aren’t necessarily about removing jobs but reorganizing them and making more efficient use of labor. In the history of every society there have always been adaptations and changes to the labor market. abka Nano stores in six cities.

Checkout 273

Checkout Location Marketing Shopping 273

Retail TouchPoints

JULY 6, 2022

The retailer uses each of the nine locations to gain a better understanding of what shoppers want in their respective markets, and these actionable insights in turn power innovation and development for the chain as a whole. When You’ve Seen One Evolution Store, You Haven’t Seen Them All.

Checkout 254

Checkout Location Outdoor Consumer 254

Retail TouchPoints

FEBRUARY 15, 2021

And while no one knows for sure how those months will play out, there are a number of trends in the market and in observed consumer behavior that can help retailers make the most of their virtual and physical spaces. A Look at the Market. Retailers should consider how they can maintain some of this efficiency in their stores.

Fulfillment 270

Fulfillment Checkout Store Layout Consumer 270

Retail TouchPoints

MAY 12, 2021

There are some shining examples of stores that have, under the circumstances, truly embraced the process of evaluating and improving the in-store experience, both on-the-fly and for the long term. Sanitization was made central to in-store operations with supplies made readily available to customers for their own use.

Shopping 213

Shopping Checkout Location Planning 213

Retail TouchPoints

JULY 25, 2022

Victoria’s Secret Chile , operated by Grupo Axo , recently implemented a click-and-collect program that appears to have solved this incremental sales paradox. A combination of store design and strong customer service helps Victoria’s Secret achieve these impressive numbers. Improving Store Operations Efficiency.

Fulfillment 191

Fulfillment Promotions Shipping Store Operations 191

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Invest now to save later.

Telecommunications 211

Telecommunications Point of Sale Kiosk Checkout 211

Retail TouchPoints

AUGUST 1, 2023

In fact, Retail TouchPoints’ annual Store Design & Experience Survey found that 78% of retailers have either already implemented or plan to implement digital signage in stores over the next 24 months. This can help increase the relevance and effectiveness of marketing efforts.”

Management 225

Management Promotions Checkout Consumer 225

Retail TouchPoints

JULY 20, 2020

Online grocery shopping has surged since COVID-19 made consumers wary about visiting brick-and-mortar locations in person, and this new partnership was established to help make the process easier for customers.

Shopping 190

Shopping Checkout Consumer Location 190

Retail TouchPoints

FEBRUARY 1, 2021

Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. Nordstrom, for example , is now turning its Nordstrom Rack off-price stores into online order pickup locations for all of its banners. Omnichannel shopping. Voice commerce.

Customer Experience 282

Customer Experience Checkout Consumer Marketing 282

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

JANUARY 12, 2022

The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter. The retailer unveiled its plans at a recent investor meeting and said it will target “under-penetrated geographies” for the new locations, in particular rural and small-town markets.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. Reimagining and reconfiguring the physical store. 17 from 1:20 to 2:10 p.m. 17 from 3 to 3:30 p.m.

Merchant Services 292

Merchant Services Payment Services Consumer Beauty and Health 292

Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand.

Planning 188

Planning Checkout Apparel Location 188

Wiser

JANUARY 29, 2019

Below you’ll find four of the most common hurdles in channel marketing, plus what you can do to solve them so they’re no longer problems. Without further ado, let’s dive into the first pain on the list: Channel Marketing Problem No. If you’ve worked in channel marketing for any amount of time you’ve encountered this problem.

Marketing 68

Marketing Promotions Store Operations Checkout 68

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp. and Vancouver, Wash. —

Point of Sale 243

Point of Sale Promotions Inventory Management Grocer 243

Retail TouchPoints

JULY 14, 2020

In this exclusive Q&A, Riley talks about how and why the demographic is shifting, and how LUXIE is pivoting its marketing and merchandising strategy to attract and retain that older demographic. RTP: What have been some of your most successful marketing strategies? Having an AI strategy within marketing is critical.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Mass Relators

JULY 13, 2023

The app allows users to view their Walgreens Cash rewards balance in real-time, clip app-exclusive deals and coupons from anywhere, refill and track Rx orders, and features a digital wallet for faster, contactless checkout. Customers must place their order at least one hour before their Walgreens store closes.

Beauty and Health 52

Beauty and Health Checkout Accounting Shipping 52

Inside Retail

MARCH 8, 2022

Consumers are not being served well by the New Zealand grocery duopoly, according to the Commerce Commission – but it stopped short of any major recommendations in the final report into the grocery market tabled this week. . Sadly, the recommendations will not result in any tangible change for consumers at the checkout.

Wholesale 130

Wholesale Supermarket Consumer Checkout 130

V Count

DECEMBER 10, 2021

Retail store owners and managers now have access to cutting-edge software that helps them understand how customers behave in their physical locations. They can now measure and track footfall and analyze how it impacts sales and conversion, identify trends, benchmark store performance, and optimize store operations.

Checkout 52

Checkout Store Operations Management Promotions 52

V Count

JULY 9, 2021

With a Queue Management system, businesses like retailers and supermarkets can accurately calculate the number of customers at checkout queues and the average time they spend waiting. Shorter checkout queues mean happier customers and more productive staff. 4 Benefits of Using a Business Analytics Platform for Physical Locations.

Management 52

Management Checkout Payment Services Technical Support 52

V Count

NOVEMBER 26, 2021

It doesn’t account for the visitors who left for a variety of reasons, such as not finding the products they needed, poor customer service, or a long checkout queue and waiting time. Thankfully, people counting technology has made it possible to accurately measure the number of people who visit physical locations. Customer Counter.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Shopping 278

Shopping Checkout Visual Merchandising Consumer 278

Retail TouchPoints

MARCH 30, 2023

Composable is not just about the architecture; it’s also about business wins, experience and agility, which are fundamental to growing in the ecommerce market today,” said Faletski. The resistance is real — people are not comfortable yet with putting their POS in the cloud,” said Dave Bruno, Director of Retail Market Insights at Aptos.

Point of Sale 272

Point of Sale Checkout Consumer Promotions 272

Retail Adventures

JANUARY 1, 2024

Now, potential customers can easily get in touch or check your website even when your store isn’t open for business. This is especially important if your store is located in an area where people tend to walk, and areas populated with restaurants and bars. Store Operations 27. Marketing 35.

Promotions 52

Promotions Returns Cross Merchandising Markdowns 52