Retail TouchPoints

DECEMBER 13, 2023

As social platforms continue to focus on short-format video, retailers can capitalize on this trend by providing micro moments throughout the shopping experience when customers might want to capture video in places they have not previously.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Inside Retail

JUNE 28, 2022

“As a global lifestyle retailer, approximately 70 to 80 percent of our product portfolio is similar across the world, while the remaining 20 to 30 percent are unique products that have been designed and chosen according to trends and consumer demands from different local markets,” Huang explained. The marketplace.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

JANUARY 21, 2022

.”; Growth opportunities , including guidance on selling luxury goods in China from Christina Fontana, Director of Strategic Partnerships at Alibaba Group , who stressed the importance of social commerce, particularly livestreaming.

Returns 264

Returns Social Commerce Consumer Shipping 264

Retail TouchPoints

DECEMBER 21, 2023

For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. Retailers used to be blind to who their shoppers are and what they’re shopping for, but not anymore.

Checkout 248

Checkout Payment Services Kiosk Advertising 248

Retail TouchPoints

AUGUST 30, 2023

She leverages 25+ years in omnichannel retail, focusing on brands, covering digital strategy and store operations, registry, marketing, tech selection and organizational design. Kathy Kimple is the Executive Director of OSF Digital ’s Strategy group. She can be reached at kathy.kimple@osf.digital.

Checkout 221

Checkout Shipping Customer Experience Point of Sale 221

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. 16 from 12 to 12:30 p.m. 17 from 2:15 to 2:45 p.m.

Merchant Services 298

Merchant Services Payment Services Consumer Beauty and Health 298

Inside Retail

FEBRUARY 27, 2023

Social media marketing in particular has grown in terms of its reach and impact, with an estimated 75 per cent of internet users reporting that they use social media to research products prior to purchase, either online or in-store. The retailer’s website is merely the start of a customer’s shopping journey today.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. The retail market size is continuously growing. Physical Stores.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

JANUARY 4, 2024

Online holiday sales increased 4.9% YoY, reaching $222.1 billion for the period from Nov. 31, 2023, according to Adobe Analytics. November’s sales total of $123.5 billion topped December’s $98.6 billion , fueled by strong Cyber Week sales of $38 billion.

Payment Services 253

Payment Services Apparel Consumer Shopping 253

Retail TouchPoints

MARCH 1, 2024

Retargeting existing customers to boost conversions has always been a strong tactic for retailers, and it’s likely to become even more important as third-party cookies deprecate and more stringent privacy regulations go into effect.

Department Stores 215

Department Stores Wholesale Finance Apparel 215

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

JULY 14, 2020

In this exclusive Q&A, Riley talks about how and why the demographic is shifting, and how LUXIE is pivoting its marketing and merchandising strategy to attract and retain that older demographic. RTP: What have been some of your most successful marketing strategies? Having an AI strategy within marketing is critical.

Checkout 191

Checkout Fulfillment Shipping Payment Services 191

Retail TouchPoints

JANUARY 24, 2023

of Digital Merchandising and Marketing, Nordstrom Resale is going to be a big value-driving initiative for many retailers. We’re navigating [putting] ads with the customer experience, but gently; [we want it to be] additive to the customer experience.” — Aaron Dunford, Sr.

Home Furnishings 272

Home Furnishings Advertising Consumer Customer Experience 272

Retail TouchPoints

DECEMBER 13, 2021

Google’s Cloud division currently captures the third-largest market share among providers, after Amazon Web Services and Microsoft Azure. Years ago, it came to market and people laughed at it because they were trying to figure out how people would use this thing. Google Glass is a great example of that.

Merchant Services 182

Merchant Services Shopping Consumer Checkout 182

Retail TouchPoints

OCTOBER 20, 2020

Matthew Alland, Chief Experience Officer and Head of Marketing, Olivela “One time during the week everyone, no matter where you were located, what department you were in or what you were doing, was able to get together to learn about what’s going on in the company.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail Next

APRIL 1, 2021

Social commerce. Not only did we see traffic and dwell time shifts relating to sales, visual merchandising and marketing changes, but we also learned unexpected things like shifts in conversation rate at very specific times of day. . Snapchat has incorporated augmented reality in their shopping experiences.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

DECEMBER 21, 2023

Which is why this year (and likely next year as well), the focus for resale operators , and the retailers that employ their services, was on tightening up operations as much as expanding them. Media and Advertising Became More Contextual (and Measurable) Marketing teams are feeling more pressure to perform. Nicole Silberstein 2.

Sporting Goods 291

Sporting Goods Advertising Consumer Apparel 291

Retail TouchPoints

AUGUST 25, 2020

Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce. With the largest livestreaming market in the world, China has cracked the code on how to integrate entertainment and commerce.

Payment Services 290

Payment Services Fulfillment Store Operations Consumer 290

Retail Geek

JANUARY 6, 2023

12:35] Look it was an early social commerce player as far as leveraging Pinterest and things that you could do with. For Commerce for startups for Innovation so I mean it’s it was contagious working for him, um working for his team’s I wanted to takeaways I had for my time at Walmart and my time working with. [20:32]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

MARCH 31, 2021

Scot: [23:49] It makes logical sense the store operators themselves one credit for that stuff too. It’s it’s pretty funny that the the old model is like asking for a commission on the model that’s kind of replacing. You thought that was funny. [33:01]

Beauty and Health 59

Beauty and Health Apparel Merchant Services Marketing 59