Sat.Sep 16, 2023 - Fri.Sep 22, 2023

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Revealed: The best retailers for work wellbeing

Retail Gazette

The Entertainer, The Body Shop, and Clarks have been named as the top retailers for work wellbeing by employment website Indeed. The brand’s Better Work Awards, which this year focuses on the top companies for work wellbeing, are based on the world’s largest study of the category, as well as insights from workers who rate and review their employer on Indeed each year.

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Holiday Retail Forecasts and Predictions 2023

RIS News

For retailers, the holiday season is here. Succeeding in the next few months and into 2024 requires analyzing and understanding shoppers. Here to help retailers strategize, RIS presents our fourth annual guide to peak selling season.

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Gen Alpha Consumers: Characteristics and tactics that will help you attract this generation

Tokinomo

We’ve talked about Millennials and Gen Z , but what about the youngest generation? In this article, we are going to focus on Gen Alpha. We will talk about the characteristics of this generation and how retailers and brands can change to adapt to the new shoppers.

Consumer 217
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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par. Spencer Hewett, Founder and CEO of Radar , shares how retailers can get their operations in top shape in time for the inevitable holiday rush.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Walmart, Target follow Amazon with early start to holiday sales

Retail Dive

Consumer electronics retailer Best Buy has also stepped up, with deals set to start several weeks ahead of Black Friday and Cyber Monday.

Consumer 135
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Retail Content Marketing: 4 Steps To Grow your Audience

Shopify

What if you didn’t need to pay to market your business? What if your ideal customers came straight to you — and in fact, were eager and excited to hear from you? Traditional marketing strategies require you to go out and find your customers first. Then you need to interrupt what they were doing in some way. If they read a magazine, for example, that interruption comes in the form of a page dedicated to advertising your product (that you paid to promote).

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Co-op: Real cost of shoplifting is to physical and mental safety of staff

Retail Gazette

The Co-op has claimed the real cost of shoplifting is to the “physical and mental safety” of its staff, despite the high leakage costs experienced by the food business. Co-op group CEO Shirine Khoury-Haq highlighted leakage costs to the food business, including factor fraud, were around £33m in each one. However, she reiterated colleagues in stores had to face these issues everyday, and that it “should not be part of their job” The executive said: “We’ve been

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Mastercard Forecasts ‘Solid’ Holiday as Consumers ‘Recoup Their Power’

Retail TouchPoints

This holiday season, U.S. retail sales from Nov. 1 to Dec. 24 (excluding automotive) are forecast to increase 3.7% from last year, according to Mastercard SpendingPulse , the marketing intelligence firm of Mastercard , which measures in-store and online retail sales across all forms of payment. “It’s going to be a solid holiday season,” said Steve Sadove, a senior advisor for Mastercard and former CEO and Chairman of Saks Inc. in a briefing.

Consumer 241
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Same-day delivery, Holiday spending, and omnichannel retailing - Weekly Snacks #72

Tokinomo

Campaign corner Dog owners understand. When a dog snores loudly, its owner willingly gives up valuable bed space to ensure their furry friend enjoys a peaceful slumber. This may appear unconventional to some, but Jinx understands that true dog enthusiasts can relate. The pet company proudly presents its eco-friendly salmon dog food, guaranteeing it as the ideal selection for genuine dog lovers.

Marketing 224
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Westfield Knox reveals tenant lineup for new fashion retail precinct

Inside Retail

Westfield Knox in Victoria will open a new fashion retail precinct later this year, which will serve as home to popular brands including Uniqlo, JD Sports, Glue Store, and General Pants Co. “We’re very pleased to be part of Westfield Knox’s exciting redevelopment and investment into the local community, and we are excited to finally share that we will be opening a Uniqlo store in Westfield Knox later this year,” said a Uniqlo spokesperson. “We are excited to present our u

Fashion 290
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retail Sales Up Slightly for August as Consumers Spend on Socialization and Wellness

Retail Wire

In August, U.S. retail sales saw a 0.6% increase compared to July, indicating ongoing consumer spending despite economic concerns. Back-to-school shopping and strong apparel sales contributed to increased mall traffic, with lifestyle centers and outlets outperforming enclosed malls. Additionally, consumer spending trends show a surge in cat-related supplies, a growing demand for massage therapy, and.

Consumer 230
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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago. It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other dir

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Independent food market Kiki & Miumiu to double footprint at Elephant Park following significant success

Retail Focus

Lendlease has announced that Kiki and Miumiu, the independent food market specialising in pan-Asian produce which started its business at Elephant Park , is to upsize on Walworth Road at the thriving Zone 1 London neighbourhood, more than doubling its footprint at the destination. Extending into the adjacent unit, the new larger store will cover 4,745 sq ft and elevate Kiki and Miumiu’s offer, also bringing in Taiwanese bubble tea concept, T4.

Marketing 147
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JD Sports sees Australia as principal market in Asia Pacific

Inside Retail

JD Sports Fashion said it considers Australia a principal market in Asia Pacific on the back of the inauguration of the flagship store in Sydney, which the company says is its most successful new store opening globally. The UK-headquartered sports fashion retailer opened the flagship store in Sydney in August and said it is on track to relocate its Sydney distribution centre to a new expanded site in FY24, as it anticipates the next stage of growth.

Marketing 264
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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See Chipotle’s New Robots That Can Crank Out Nearly 200 Burrito Bowls an Hour

Retail Wire

Chipotle is partnering with Hyphen, a food tech startup, to test an automated kitchen line capable of producing up to 180 bowls per hour, boosting the efficiency of its digital orders, which accounted for over $3 billion in sales last year. While one person can manually prepare 20 to 30 bowls per hour, Hyphen’s system.

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What to Expect and What to Wish for from Retailers this Holiday Season

Retail TouchPoints

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers.

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Scurri announces partnership with ArrowXL extending two-person and bulky delivery options

Retail Focus

Scurri , the next-generation delivery management platform, today announces a strategic partnership with ArrowXL – the UK’s largest and longest established two-person home delivery specialist – allowing retailers on the Scurri platform to deliver bulky and larger size online orders across the country. With over 40 years of experience in the UK logistics sector ArrowXL make over two million deliveries on average each year.

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Why brands are struggling to take a stance on the Voice

Inside Retail

The upcoming referendum on whether Australia should enshrine a constitutional Voice to Parliament is looking more and more divisive each day. And, while businesses have thrown their full support behind such social causes in the past, such as with Australia’s marriage equality vote and the Black Lives Matter movement, on the Voice it seems that fewer retailers are weighing in, and engaging.

Fashion 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Fog Is the Latest Tool Retailers Are Deploying To Fight Theft

Retail Wire

U.S. retailers are turning to innovative security measures to combat rising concerns over smash-and-grab robberies, with some installing fog-based security systems. The Density Security Fogger emits a dense, dry fog that quickly fills a store, drastically reducing visibility and disorienting potential thieves. According to Mike Egel, president of DensityUSA, this fogger is significantly more effective.

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Verizon Prepaid Brand Opens 50th Los Angeles Store

Retail TouchPoints

Total by Verizon , the telco’s prepaid wireless brand, will mark its one-year anniversary this month with the opening of its 50th store in greater Los Angeles, part of an aggressive retail expansion in Southern California and nationally. Since its debut, Total by Verizon has launched in more than 50,000 national retail locations and opened hundreds of exclusive stores around the country, with more planned for the remainder of 2023.

Location 274
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Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

Wiser

The back-to-school season signals change and growth for students and presents a significant sales opportunity for retailers. It’s not just about selling basic school supplies anymore. The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs.

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“Platform for change”: Coachtopia boss talks circular design and pop-ups 

Inside Retail

Coachtopia is an amalgamation of the word utopia and Coach. Launched in April this year, Coachtopia is a subset of the original American leather and apparel brand, founded in 1941, with a mission to tap into the growing demand for circular fashion. What does it mean for a product to be circular? Coachtopia follows three rules, dubbed the ‘Made Circular’ principles.

Fashion 264
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Volvo to End Diesel Car Production by Early 2024

Retail Wire

Volvo Cars has announced plans to cease production of any remaining diesel models by early 2024 as part of its transition toward becoming an all-electric car manufacturer. This move positions Volvo among the first traditional automakers to take such a step.

Planning 188
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The Limited Role of AI in Ecommerce

Retail TouchPoints

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that succeed that singular moment. Underlying these experiences is the invisible hand of artificial intelligence, steering our post-purchase journey.

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Utilizing SWOT Analysis to Unleash Your Brand’s Potential

Wiser

SWOT analysis, an acronym for Strengths, Weaknesses, Opportunities, and Threats, is a strategic planning technique that can provide valuable insights for your business by analyzing internal and external factors. Its simplicity and effectiveness make it a favorite amongst businesses of all sizes, helping them to understand their internal and external landscape better.

Planning 144
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Successful experimentation can double your signups and boost online margins

Inside Retail

Not that long ago, online retailers would have had a website designed and built, then launched and prayed. But these days they have a new tool to rely on that takes away the guesswork: Experimentation shortens the time it takes to go to market and speeds the improvement process. That, says Paul Tannock, head of ANZ and emerging markets with Niteco, can double visitor signups, increase margins and – best of all – boost sales because experimentation, as a process, can deliver real-time intelligenc

Checkout 264
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Wilko: Administrators to conduct review over £77m dividend payouts

Retail Gazette

Wilko’s administrators PwC are set to grill majority shareholder Lisa Wilkinson on the distribution of £77m in dividends to investors during the decade leading up to the discount retailer’s demise. This inquiry comes amid growing demands for the Wilkinson family to address a £56m deficit in the pension funds of the company’s employees. The Times reports that PwC will hold a review into the dividends paid out to the Wilkinson family and the retailer’s other directors as part of a broa

Planning 134
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Walmart Pilots Pet Services Center in Georgia

Retail TouchPoints

Walmart has opened its first-ever Pet Services center at the same store in Dallas, Ga. Where it piloted the first Walmart Health center. “Now customers will be able to conveniently access their family’s basic health care solutions in one central location, including the health care needs of their furry friends,” said Kaitlyn Shadiow, VP of Merchandising for Pets at Walmart U.S. in a statement.

Location 264
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Playing to Win in Customer Service

Hyken

One of the more enjoyable activities in my life is playing hockey. When I’m in town – not out speaking at conferences – I lace up the skates several times a week to play in a friendly hockey game. In close games, when my team is up by one or two goals, I remember my school days when our coaches encouraged us to continue playing to score, even when we were winning, versus switching to more defensive play to prevent the other team from scoring.

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Kathmandu parent KMD Brands sees sales, net profit increase

Inside Retail

Outdoor apparel retailer KMD Brands has witnessed an increase in sales and net profit in FY23 on the back of improved performance across all its businesses – with the Rip Curl and Oboz brands achieving record sales. Sales grew 12.6 per cent to $1.01 billion, with earnings before interest, taxes, depreciation and amortisation (EBITDA) rising 15.1 per cent to $97.4 million and net profit after tax jumping 8.6 per cent to $39.8 million.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.