Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Inside Retail

MAY 3, 2021

Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media. It didn’t last long. per cent, which represents an 18.7

Inventory Management 279

Inventory Management Customer Experience Supermarket Shopping 279

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Our guess is, especially at the outset, associates are also going to also be spending a lot of time helping customers use the app, too.).

Payment Services 263

Payment Services Apparel Inventory Management Department Stores 263

Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

NOVEMBER 8, 2022

Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want. Optimizing inventory based on trends and historical data means the customer will get the exact item they are looking for. Use Tech to Augment the Customer Experience.

Returns 306

Returns Markdowns Inventory Management Customer Experience 306

I Love Fashion

JANUARY 4, 2021

Fashion Digital Marketing Agency. The advent of technology and digitalization have collectively been a concrete reason for the evolution of Fashion Ecommerce. Like other industry verticals, the Fashion eCommerce Marketing retail landscape has also endured a tangible change. Inventory Management. The result?

Fashion 111

Fashion Inventory Management Marketing Shipping 111

Retail TouchPoints

AUGUST 5, 2024

Old registers make people think you’re old-fashioned, so we have to stay up to date with that or they’ll forget you.” For example, if a customer does a product return at the register, and then [the product] gets reintroduced into inventory — all those steps are built into the process now.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

AUGUST 13, 2020

It is anticipated that fashion overstocks alone will increase 25% to 30% this year. Inventory levels will be further exacerbated by a spike in returns. Applying Marketplace Dynamics To Excess Inventory. Unfortunately, the COVID-19 pandemic is a demand shock that the industry has not seen in decades.

Apparel 279

Apparel Inventory Management Finance Returns 279

Retail TouchPoints

JANUARY 11, 2024

That includes POS systems that can manage both merchandise and menu items, as well as inventory management software that once only had to track the latest fashion trends and are now being used to ensure fresh ingredients are in stock for the lunch rush.

ATS 275

ATS Wholesale Inventory Management Fashion 275

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 264

Management Marketing Customer Experience Inventory Management 264

Inside Retail

JULY 3, 2023

Driving in-store purchases Kelly Slessor, founder and CEO of Shop You, an AI-driven personal shopping assistant, told Inside Retail that machine learning and visual matching algorithms will eventually impact every element of retail – from customer service, to in-store visual merchandising, pricing to inventory management.

Fashion 130

Fashion Accessories Returns Visual Merchandising 130

Retail Assist

OCTOBER 16, 2024

For growing retailers, managing inventory effectively is crucial to customer satisfaction, operational costs and growth potential. This can easily lead to stockouts, excess inventory and other issues that affect both profitability and reputation.

Inventory Management 52

Inventory Management Management Shrinkage Returns 52

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Don’t Overspend on Real-Time Inventory Update Frequency.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

I Vend

APRIL 2, 2025

Beyond POS: Enhancing Customer Experience and Efficiency True retail management software extends beyond pure POS – it includes functionality that will help you to enhance customer experiences and operational efficiency. So think about retail management software with mobile POS functionality.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Inside Retail

FEBRUARY 8, 2024

Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. If Myer’s plan to reinvigorate its customer experience covers the substance, then its investment in its store refurbishments covers the style.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

OCTOBER 4, 2024

“AI takes the processes and the data that exist today and makes it a lot more useful in an accelerated fashion,” said Black. “So So there’s better forecasting, better predictions, better ability to handle specific customer issues, and certainly better planning around the inventory management aspects.”

Returns 263

Returns Inventory Management Consumer Management 263

Retail TouchPoints

APRIL 29, 2024

James Reid, Chief Innovation Officer, AllSaints Those are tough odds for any one app to face, but it didn’t intimidate British fashion brand AllSaints or its Chief Innovation Officer James Reid. That’s a customer base worth nurturing, and that’s exactly what the AllSaints app is meant to do.

Payment Services 273

Payment Services Inventory Management Management Consumer 273

Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience. New inventory management systems, among other tools, will support more accurate decision-making and efficiency, so the retailer can cater to customers’ unique needs.

Planning 260

Planning Merchant Services Inventory Management Consumer 260

Retail Focus

AUGUST 25, 2024

Revolutionising Fashion Retail The digital transformation in fashion retail extends beyond simple e-commerce. This enhancement not only improves the overall shopping experience but also leads to lower return rates. Cost Reduction: Better inventory management and efficient operations lower overall costs.

Consumer 130

Consumer Inventory Management Customer Retention Fashion 130

Retail TouchPoints

JULY 28, 2020

But it also is time to seize this as an opportunity to get ahead and transform a customer’s experience for the better. He loves taking the old-fashioned things that some people might overlook, and putting them together with emerging technology to build experiences that delight shoppers and brands alike.

Fulfillment 256

Fulfillment Inventory Management Payment Services Consumer 256

Inside Retail

MARCH 7, 2024

Cost of living crisis or not, expression through fashion continues to drive the US$21.72 Consistency in branding, customer experience, and product offering ensures a cohesive and positive experience for our customer across all locations,” Santic said. billion apparel industry in Australia.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching. AI elevates the customer experience from generic to genuinely personalised.

Payment Services 162

Payment Services Checkout Inventory Management Fulfillment 162

Retail Focus

MARCH 6, 2024

To address these issues, luxury brands are seeking innovative solutions, with blockchain technology emerging as a promising tool to safeguard authenticity and enhance the customer experience. Burberry: The British luxury fashion house has explored blockchain technology to enhance supply chain transparency and traceability.

Inventory Management 147

Inventory Management Consumer Customer Experience Fashion 147

RETAIL MANAGEMENT SOFTWARE

JUNE 3, 2024

In the fast-paced world of fashion retail, staying ahead of the curve requires a deep understanding of shifting customer preferences. From inventory management woes to order processing bottlenecks, the complexities of running a fashion business can often feel overwhelming.

Apparel 52

Apparel Fashion Inventory Management Management 52

365 Retail

MAY 4, 2023

As part of the deployment, Nedap will provide Lindex with its iD Cloud platform to help streamline its inventory management and enhance the customer experience. By using RFID, Lindex will be able to more accurately track and manage its inventory, leading to improved stock availability and reduced stock-outs.

Fashion 59

Fashion Inventory Management Accounting Store Operations 59

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It offers limitless possibilities to help shape the future of online and in-store shopping, highlighting real-time personalization, data democratization, and the use of information to improve the customer experience as potential applications. Optimize Inventory Management. Improve Customer Experience.

Customer Retention 110

Customer Retention Inventory Management Customer Experience Kiosk 110

Inside Retail

OCTOBER 16, 2022

It also enhances the customer experience by improving visibility into inventory levels enabling salespeople to solve customer product queries on the spot. Sounds strange to cut costs and enhance the customer experience, but this is exactly what RFID does. An RFID scanner. Image: Ramp. “In

Customer Experience 147

Customer Experience Sporting Goods Inventory Management Management 147

Wiser

AUGUST 28, 2023

The trick lies in offering the right mix of products that not only intrigue and attract customers, but also stimulate their purchase decisions. Steps to Build a Better Retail Assortment Strategy An efficient and effective assortment is paramount to retaining customers and driving profits.

Target Market 146

Target Market Fast Fashion Marketing Management 146

Inside Retail

MARCH 2, 2023

Retailers are constantly on the lookout for cutting edge technologies that improve efficiencies and productivity, streamline operations and improve the customer experience. Perera added that, in some situations, AMRs can be ‘smarter’ than humans because they have access to more data, so they can provide a superior experience.

Fulfillment 130

Fulfillment Inventory Management Beauty and Health Management 130

Inside Retail

FEBRUARY 26, 2024

Just this week, American department store chain Nordstrom announced a unique collaboration with the British fashion brand Paul Smith. From March 6 to April 20, the fashion label will open the Paul Smith Clubhouse at Nordstrom’s New York City flagship, a retail takeover that will include cocktails and bites in addition to apparel.

Retail Trends 130

Retail Trends Department Stores Fashion Inventory Management 130

Inside Retail

MARCH 14, 2024

In a bold move aimed at redefining the narrative surrounding Asian women’s fashion, leading Southeast Asian womenswear brand, Love, Bonito, has announced a significant overhaul of its brand identity and assortment strategy. This in turn allows our design and product development team to focus on the customer experience,” she added.

Inventory Management 130

Inventory Management Consumer Fashion Management 130

Inside Retail

JUNE 20, 2023

Similarly, AI can analyse social media images and fashion magazines to identify emerging trends, helping retailers stay ahead of the curve and stock products that will interest customers. It can also provide dynamic routing with adaptations to disruptions and delays and general risk management.

Markdowns 130

Markdowns Inventory Management Marketing Promotions 130

CJ Retail Solutions

DECEMBER 7, 2024

Regular maintenance of shop displays can lead to increased sales, improved customer experience, and a positive brand image. This increased foot traffic can lead to higher conversion rates as customers are more likely to make purchases when they feel comfortable and inspired by their shopping environment.

Shopping 52

Shopping Boutique Clienteling Store Layout 52

Retail Focus

NOVEMBER 7, 2023

A survey by IBM and the National Retail Federation reveals that around 56% of Gen Z global shoppers visit physical stores for the sake of a “fun” experience, which includes capturing set designs for social media sharing. Furthermore, 68% prefer a physical store when it comes to customer service.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

M19 Retail

JULY 28, 2020

Planning and inventory management systems must operate in near real-time, providing an integrated Merchandise Financial Planning that seamlessly integrates with Assortment Planning, Allocations, Demand Forecasting, Replenishment and Price and Promotion Management, connecting the dots between planning and execution of the business.

Planning 98

Planning Inventory Management Management Accounting 98

Inside Retail

DECEMBER 10, 2024

AI is already being used in various retail applications, from inventory management to personalised recommendations, and this technology will only grow in its capabilities and scope. AR allows customers to visualise products in their homes or on themselves before making a purchase.

Social Commerce 130

Social Commerce Consumer Shopping Inventory Management 130