Tue.Jun 10, 2025

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What Retailers Need to Do to Win Gen Z

Retail TouchPoints

Retail is undergoing a generational shift, and at the center of it is a powerful and misunderstood consumer: Gen Z. Born between the mid-1990s and early 2010s, this generation already outnumbers Gen X in raw terms and now commands over $360 billion in spending power in the U.S. alone. However, Gen Z doesn’t shop like their predecessors. They’ve grown up in a world shaped by social media, rapid technological advancement and rising social consciousness.

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Blockchain for Supply Chain Transparency: Improving Trust in Retail

Retail Focus

As global supply chains become increasingly complex, the demand for transparency has never been greater. Retailers face mounting pressure from consumers, regulators, and stakeholders to demonstrate ethical sourcing, sustainable practices, and operational accountability. Traditional supply chain systems, built on fragmented and often manual processes, struggle to offer real-time visibility.

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Four ways retailers can build supply-chain resilience amidst global tariffs

Inside Retail

The recent upheaval in global tariffs , driven by sweeping US trade policies, is fundamentally reshaping international supply chains. Australia stands to be both a beneficiary and a potential casualty in this realignment. One of the most important impacts is from the tariffs on Chinese goods. This has already disrupted traditional trade flows, with exporters from affected countries seeking alternative markets.

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Big Lots Bounces Back: 78 More Stores Reopen Under New Leadership

Retail Wire

Big Lots has opened upwards of 80 locations as the retailer moves forward under new leadership. According to a press release , the retailer reopened 78 of its previously shuttered locations on Thursday, June 5. This makes 219 reopened stores since coming under the ownership of Variety Wholesalers. The reopened stores are located across Florida, Georgia, Kentucky, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, and Virginia.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Walmart Introduces Gen AI-Powered Assistant in Mobile App

Retail TouchPoints

Walmart has introduced Sparky, a smiley-faced generative AI-powered assistant capable of synthesizing reviews and offering mobile app users occasion-based recommendations. The retailer promises that it will soon enhance Sparky’s capabilities to include reordering, service bookings and the ability to understand text, image, audio and video inputs. The “Ask Sparky” button in the Walmart app can offer insights to prepare for virtually any occasion.

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Retail associations support Albanese government’s productivity focus

Inside Retail

The Albanese government’s plan to hold a productivity roundtable in Canberra this August has received strong support from retail associations. The discussion will be led by Treasurer Jim Chalmers, with experts, unions and business leaders convening to brainstorm ideas to improve economic growth. The Australian Retailers Association (ARA) and the National Retail Association (NRA) have shown strong support for this initiative.

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Unlocking Success with Click and Mortar: The Future of Retail Integration

Small Biz Trends

Key Takeaways Hybrid Retail Model: Click and mortar combines physical stores and e-commerce platforms, enhancing shopping convenience for customers. Enhanced Customer Experience: This model provides consumers with the flexibility to shop in-store or online, often leading to increased customer satisfaction and engagement. Increased Revenue Opportunities: Operating both channels helps businesses reach a broader audience and drive sales, leveraging online visibility to enhance foot traffic.

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The Next-Gen POS Solution Powering Modern Store Experiences

Retail TouchPoints

Retailers are at a technology inflection point. Outdated, siloed store systems no longer cut it, creating operational headaches, frustrating customers and stifling innovation. To stay competitive, retailers are adopting modern POS solutions and unified commerce platforms. Read below for a look at three retailers that are transforming store operations, enhancing customer journeys and driving unified commerce with Aptos ONE.

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Ten predictions for how retail will play out in Q3 and Q4: Coresight Research

Inside Retail

The first two quarters of 2025 have been challenging for US retailers. Between the mass wildfires that took place in Los Angeles, California, at the beginning of the year and the tariff changes that have been shaking up the industry since April, retailers have faced some unprecedented hurdles. While many fires, both literal and figurative, now have been put out, Coresight Research’s associate director of retail research, Anand Kumar, warned that retailers need to stay on their toes in the next f

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Why Hispanic Customers will Travel 50 Miles to Visit a Curacao Store

Retail TouchPoints

Curacao is a big box-style retailer specializing in serving Hispanic consumers in California and the Southwest, but it’s more than that — mucho more. For example, the company offers credit to a population that’s often underserved by banks and other financial institutions, helping these customers build their credit history (sometimes from scratch). Additionally, because many Curacao customers want to send products to family or friends in their home countries, the retailer has streamlined this pro

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Effective Local Marketing Ideas to Boost Your Community Engagement

Small Biz Trends

Key Takeaways Local Marketing Significance: Local marketing is crucial for connecting with nearby customers, driving foot traffic, and fostering a loyal customer base in today’s competitive environment. Key Strategies for Engagement: Employ effective strategies such as community involvement, social media engagement, and event hosting to enhance brand awareness and visibility within your local area.

Marketing 110
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Michael Hill, MyHouse, Hairhouse Online penalised over Black Friday sales 

Inside Retail

Michael Hill, MyHouse and Hairhouse Online have been fined a combined of nearly $60,000 for making false and misleading representations about their Black Friday sales. Each retailer paid a $19,800 penalty after the Australian Competition & Consumer Commission (ACCC) issued them with an infringement notice. The regulator alleged the businesses were misrepresenting the nature of their sales, including by falsely describing discounts as applying ‘sitewide’.

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Dollar Tree Sees Surge in Higher-Income Shoppers

Retail Wire

With inflation continuing to stretch household budgets, many shoppers are rethinking where they buy everyday items. Surprisingly, Dollar Tree is now drawing in a more affluent crowd than ever, as even higher-income consumers look for ways to cut costs. Retail Dive shared remarks from Dollar Tree CEO Mike Creedon, who told analysts in a conference call that the chain added 2.6 million new customers in the Q1 period.

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Debenhams Group ’embraces AI’ to overhaul pricing and promotions strategy

Retail Gazette

Debenhams Group (formerly known as Boohoo Group) has teamed up with artificial intelligence platform UiPath to implement AI at scale across its product pricing and promotions strategy. The PrettyLittleThing and Boohoo owner said it will be rolling out intelligent automation across its brand portfolio, enabling real-time, automated pricing for thousands of SKUs, replacing manual processes with faster, more precise, and data-driven decision-making.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Why Every Retailer Needs a Powerful E-Commerce Website: Five Game-Changing Business Benefits

Retail Smart Guys

In today’s digital-first world, your customers are shopping online—are you meeting them there? Whether you’re just starting or running a brick-and-mortar store, building a strong e-commerce presence is no longer optional. It’s essential. Here are the top five business benefits of having a well-designed and optimized e-commerce website: 💡 1. Lower Operating Costs, Higher Profit Margins An online storefront drastically reduces overhead—no rent, fewer staff, and minimal utilities.

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Liquidation Tips to Boost Your Product Brand’s Retail Success

Retail Bound

In the fast-paced world of retail, managing inventory is crucial for maintaining profitability and brand reputation. One challenge that product manufacturers often face is dealing with excess inventory. Whether it’s due to overstocking, seasonal changes, or product obsolescence, excess inventory can become a significant burden. This blog post will explore effective strategies to liquidate excess inventory, ensuring your brand remains competitive and financially healthy.

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Lalage Beaumont: New Boundless Matro Boutique Opening in Suzhou, China

Retail Focus

Leading British luxury designer, Lalage Beaumont London, announces the opening of its newest boutique at the UK Pavilion within Boundless Matro Boutique in Suzhou, China. The new boutique opening is the brand’s first retail partnership in China with Lalage Beaumont London stores located in Knightsbridge, Burlington Arcade and Belgravia along with stockists including the finest department stores and independent boutiques around the world.

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Poundland owner inches closer to sale of discount chain

Retail Gazette

Poundland owner Pepco Group is closing in on the sale of the discount chain, with a possible deal expected as soon as this week. It is understood that the parent company is planning to inject a substantial eight-figure sum to finance the brand’s operations as part of a potential takeover deal with former Laura Ashley owner Gordon Brothers, Sky News reported.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Step up with confidence – Women in Retail and FMCG Summit is back

Inside Retail

In an era of accelerating change and transformation across the retail and FMCG landscape, women leaders are stepping up, speaking out and shaping the future of the industry. This October in Melbourne, the Women in Retail and FMCG Leadership Summit 2025 will once again bring together a powerhouse lineup of trailblazing women for two days of inspiration, strategy and community.

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Lowe’s Creates Creator Network, Partners with MrBeast for Kickoff

Retail TouchPoints

Lowe’s has introduced its first Creator Network , giving creators/influencers the opportunity to share project-driven stories that build affinity both for Lowe’s and their own brands. The home improvement retailer is working with popular creator MrBeast , which has established a MrBeast Storefront on the Lowe’s site, and Lowe’s also will be the exclusive building partner for season two of the popular Amazon Prime reality competition show, Beast Games.

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From data to dollars: Why email marketing is key to scalable business growth

Retail Customer Experience

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Zara owner Inditex misses Q1 sales estimates despite growth

Retail Gazette

Zara owner Inditex reported a 1.5% rise in first-quarter sales to €8.27bn (£7.3bn), falling short of analyst expectations of €8.36bn, as the fast-fashion giant faces a more cautious consumer environment. The Spanish retailer ’s revenue growth slowed compared with the same period last year, which saw sales increase by 7%. Inditex attributed the softer start to the year partly to cooler weather in key markets such as Spain, which accounts for around 15% of its global sales, as well as ongoing econ

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Price-Driven Back-to-School Shopping Surge Starts Early for Families

Retail Wire

Although the current school year isn’t over yet for all kids, some families are already thinking about the costs associated with their children going back to school in the fall. Amid economic uncertainty, rising prices, and fears of product shortages, many caregivers are rethinking when and what they shop for. Experts say this year’s back-to-school season will likely start earlier than usual, as shoppers aim to beat potential price spikes and supply chain challenges.

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Creative Sales Pitch Ideas to Captivate Your Audience Instantly

Small Biz Trends

Key Takeaways Understand Your Audience: Tailoring your sales pitch to meet specific customer needs and pain points significantly enhances engagement and conversion rates. Clear Value Proposition: Clearly highlight how your product or service addresses customer challenges, making it relevant and appealing to your target audience. Engaging Storytelling: Use storytelling techniques to make your pitch relatable and memorable, incorporating real-life examples or success stories to illustrate benefits

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Asteri and Dalziel & Pow launch two new concept stores in Riyadh and Doha

Retail Focus

Asteri, the pioneering female-founded Saudi Arabian beauty brand named after Asteria, the Greek goddess of falling stars, has added two new stars to its constellation with the opening of new concept stores in Festival City Mall in Doha and Panorama Mall in Riyadh. The brand spaces, both designed by global strategy and design studio Dalziel & Pow , represent the region they are located in, celebrating local heritage and the beauty and diversity of Arab women.

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Brett Blundy slams Victoria’s Secret board ahead of earnings call

Inside Retail

BBRC International, the private investment firm of Australian billionaire Brett Blundy, has voiced its concern about several performance issues at Victoria’s Secret in a letter sent to the latter’s board ahead of the quarterly earnings conference call. BBRC, which holds a 12.9 per cent stake in the lingerie brand and considers itself one of the largest long-term stockholders, complained that the board has failed to “adequately demonstrate meaningful accountability”.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Dunelm distributes over 100,000 surprise bags from its Pausa Cafes in first year of ‘Too Good To Go’ partnership

A1 Retail

Dunelm has distributed over 100,000 Surprise Bags of surplus food to customers in the first year of its partnership with Too Good To Go, significantly reducing food waste from its in-store Pausa Cafés. The partnership has been operational in 153 Dunelm stores over the past 12 months, offering customers access to good surplus food at great value for money, with Surprise Bags available for just £3.20.

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Boots to launch hundreds of new wellness products this summer

Retail Gazette

Boots is rapidly expanding its wellness offering with the introduction of over 300 new products and 18 new brands across stores and online ahead of Global Wellness Day on June 14. The health and beauty giant’ s new brands include Absolute Collagen, The Nue Co, RUCI, Hair Gain, Smart Strains, and Air-UP, alongside TikTok-favourite brands Humantra and Selfish.

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Pacsun Follows the Music with Capsule Collection and Pop-Up at NYC’s Governors Ball

Retail TouchPoints

Pacsun , which created a “Roadside Stand”-style pop-up at Coachella in April 2025 , followed the music eastward to New York City for the Governors Ball music festival that was held June 6-8. The youth-oriented brand created a limited-edition capsule apparel collection, managed a takeover of its SoHo flagship and activated a Pacsun Festival Hub pop-up that included key Pacsun festival styles, a glam booth with Rare Beauty and an interactive photo moment.

ATS 147
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Effective Strategies for Hiring a Team That Drives Success

Small Biz Trends

Key Takeaways Hiring the Right Team is Crucial: The foundation of a successful business relies on assembling a talented and motivated workforce that drives innovation, productivity, and growth. Define Roles Clearly: Clearly outline job descriptions, qualifications, and responsibilities to facilitate effective candidate screening and selection. Utilize Effective Recruitment Strategies: Leverage various recruitment channels, including online platforms and staffing agencies, to broaden your reach a

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.