Inside Retail

JUNE 8, 2021

“We had to operate on overdrive,” Michelle Yanez-Olivares, Accent Group’s head of customer experience (CX), told Inside Retail. This new space will give us the ability to work collaboratively, be innovative, thrive as a team and bring all the Customer Experience ideas to life,” Yanez-Olivares said on LinkedIn last month.

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Retail TouchPoints

OCTOBER 6, 2023

QVC has launched an accessible fashion collection, designed by Isaac Mizrahi, inspired by QVC Brand Ambassador for Accessibility Selma Blair and developed via collaborative efforts with the disability community. The collection’s first assortment, which debuts on QVC on Oct. 6, 2023 at 1 p.m.

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Inside Retail

MARCH 11, 2024

Last week a panel of fashion industry experts including Jenny Child, Lesleigh Jermanus, Margie Woods and Şener Besim gathered for the annual 2024 Australian Business Fashion Lunch as part of PMFF programme. I think the people that are doing that, that are treating the customer with respect, are getting rewarded,” he concluded.

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Fashion Customer Experience Marketing Consumer 130

Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. The brand could easily take cues from its fashion peers and tap into the growing supply of emerging Y2K-obsessed content creators to drive buzz. The entire Go There campaign was fashioned around consumer insights.

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Retail Focus

SEPTEMBER 12, 2023

The world of fashion retail is constantly evolving, and premium fashion retail brands find themselves at the forefront of this ever-changing landscape. While often confused with luxury brands, premium fashion retail brands have their unique attributes that set them apart.

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Fashion Fast Fashion Consumer Customer Experience 147

Inside Retail

DECEMBER 4, 2023

We do this by taking things that are conventionally seen as “old-fashioned”, such as pearls and jade, and incorporating them into versatile, wearable designs that embody the wishes that anyone today will be able to resonate with,” she noted.

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Customer Experience Fashion Consumer ATS 130

Retail TouchPoints

SEPTEMBER 25, 2023

We’re excited to open this up to our Shein X designers and beyond, and to hopefully inspire the next generation of sustainability-conscious fashion creators.” The designers, all from the Shein X Designer Incubator Program , are Alexandria Carroll, Anke Wonder, Farah Naz, Jacqueline City, Lauren Flagg and Lillian Butterworth.

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LS Retail

FEBRUARY 8, 2024

In the past, companies could limit expansion in a more controlled fashion to just one market at a time. But with this new approach comes risk: If your customers in one market receive less value than those in another, they perceive your offering differently.

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Customer Experience Fashion Marketing ATS 79

Inside Retail

NOVEMBER 2, 2022

The store is full of natural light, open space, and beautiful neutral tones, creating a warm and inviting customer experience. We want customers to have a moment of escapism upon entry into the store.”. The post Online fashion label ORTC Clothing Co opens first physical store appeared first on Inside Retail.

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Fashion Apparel Location Customer Experience 246

Inside Retail

OCTOBER 4, 2021

Australian luxury fashion label Ginger & Smart is spreading its wings to the US next month, when it enters high-end department store Saks Fifth Avenue off the back of its show at Afterpay Australian Fashion Week (AAFW) in June. I wanted it to be about the texture of silk and the way it wraps around your body.

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Fashion ATS Department Stores Customer Experience 245

Retail TouchPoints

MAY 30, 2022

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. In trying to accommodate all customer demands while simultaneously fighting for market share in a rapidly expanding and competitive fashion industry, retailers are relaxing their return policies.

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Retail TouchPoints

JULY 17, 2023

Stylitics has purchased Barcelona-based Wide Eyes , a visual AI solution for fashion and retail, to enhance its digital merchandising platform with image recognition and AI tech designed to drive easier product discovery and faster conversion. Terms of the deal were not announced.

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Fashion Shopping Customer Experience ATS 215

Retail Focus

JUNE 14, 2023

Six Stories , the cult fashion brand renowned for its contemporary bridal wear and accessories, is captivating brides-to-be worldwide with its empowering philosophy and stunning collections. The post Cult Bridal-Fashion Brand Six Stories Launches in Selfridges Manchester and Birmingham appeared first on Retail Focus - Retail Design.

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Fashion Accessories Customer Experience Marketing 147

Inside Retail

SEPTEMBER 6, 2022

Leading augmented reality (AR) platform Zero10 has collaborated with New York-based creative practice Crosby Studios to create a physical pop-up store offering digital fashion and immersive experiences. People visiting will have 30 minutes to walk around and virtually try-on digital fashion from the five-piece collection.

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Fashion Accessories Point of Sale Customer Experience 147

Inside Retail

AUGUST 12, 2021

The well-known luxury e-commerce platform Net-A-Porter is continuing to focus on its Net Sustain edit by incorporating innovation and transparency into the customer experience. . At Net-A-Porter we buy mindfully across all our categories to focus on investment pieces that we know our customers can buy now and wear forever.

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Retail Focus

OCTOBER 31, 2022

H&M Angel Central “ will create a welcoming, modern and meaningful shopping experience where style, creativity and culture are celebrated,” says H&M UK & IE Expansion Manager, Christopher Clare. With sustainability at the heart of its business model, H&M continues to lead the transition to circular, climate positive fashion.

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Customer Experience ATS Checkout Management 130

365 Retail

APRIL 15, 2024

Unibail-Rodamco-Westfield (URW) today announced a series of new signings at Westfield London, enhancing its offerings in beauty and wellness, fashion, leisure, and food & beverage sectors. ” The fashion and footwear sectors are also seeing expansion with new upsizes.

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Fashion Customer Experience Location Beauty and Health 57

365 Retail

MAY 8, 2024

The post Frasers Group Unveils Major Investment in Digital Transformation for Enhanced Customer Experience appeared first on Retail News and Events. This ambitious digital revamp signals Frasers Group’s commitment to adapting and thriving in a rapidly evolving retail landscape.

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Customer Experience Management Shopping Marketing 62

Retail TouchPoints

MAY 9, 2024

At Misen, we are always looking for ways to improve our customer experience and optimize our processes,” said Michael Mahoney, CEO of Misen in a statement. Partnering with Cart.com gives us the speed, flexibility and most importantly, the transparency that we need to meet our customers wherever they are. ”

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Inside Retail

OCTOBER 5, 2021

Spanish fashion label Mango will launch a new sustainable brand Alter Made, targeting consumers who are committed to responsible consumption. The post Mango introduces independent sustainable fashion brand: Alter Made appeared first on Inside Retail.

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Fashion Fast Fashion Customer Experience Consumer 130

365 Retail

MAY 23, 2022

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. Their emphasis on sustainability and improved customer experience is key here. It draws from a local catchment population of 2.25

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Customer Experience ATS Boutique Fashion 122

Retail Focus

NOVEMBER 10, 2021

European fashion retailer and Creative Retail Awards winner Modivo, has turned to display technology from PPDS to create and open a futuristic new store in Warsaw, combining the benefits of online and physical shopping for a highly unique and transformative customer experience. . The benchmark for retail has been set.

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Fashion Shopping Location Customer Experience 189

Retail TouchPoints

SEPTEMBER 29, 2020

Having recently expanded its lines to include knitwear and footwear, Italian luxury outerwear brand Herno has invested in a fashion-specific PLM solution from Centric Software in order to enrich its product collections while also closely controlling product quality.

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Fashion Management Outdoor Planning 264

Inside Retail

SEPTEMBER 6, 2022

Fresh off its biggest capital raise to date, peer-to-peer fashion rental platform Designerex is gearing up for a period of rapid growth that will see it launch one-hour delivery in Australia, enter the UK and Europe and start working more closely with brands to reach new customers. That’s more than David Jones or The Iconic.

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Fashion Checkout Fast Fashion Consumer 130

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. What can retailers do to make the most of this opportunity? Download your free copy.

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Retail TouchPoints

JULY 22, 2022

ShopStyle launched in 2007 with an innovative idea: creating a search engine focused solely on fashion. ShopStyle’s continuing dominance in the fashion realm demonstrates its ability to evolve with the needs of its clients. We’re really focused on curating the best-of-the-best in fashion and home.

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Inside Retail

SEPTEMBER 27, 2021

The ‘secret sauce’ for Sheet Society is bringing the look, feel and shopping experience of clothes fashion to manchester and bedding. We saw a gap in the market for bedding that was an extension of your personal style, just like fashion. But founder Hayley Worley knows it will take real work to maintain the gains.

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Fashion Department Stores Returns Shopping 246

Inside Retail

MARCH 27, 2022

Peer-to-peer fashion rental platform Designerex is looking to raise fresh funds to help it scale in the US and other global markets as it experiences record growth post-Covid. It has fast-tracked sustainability and circularity – especially within fashion. Focus on customer experience.

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Inside Retail

MARCH 28, 2022

After completing two funding rounds in 2021, leading online marketplace Vestiaire Collective has kicked off 2022 with a bang, unveiling a new global brand identity this week to underscore its firm belief that pre-loved is the indisputable future of fashion. IR: How will the new identity be communicated to customers?

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Retail TouchPoints

NOVEMBER 16, 2020

For ecommerce retailers — particularly those in the fashion sector — this represents a massive opportunity to heighten sales, lower returns and offer customers a new way to shop online. The Problem With Fashion Etail. Fashion comprises the largest segment of ecommerce retail, with a market size of over $500 billion in 2019.

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Retail Wire

JUNE 16, 2021

Neiman Marcus has said that it will invest $500 million to remodel stores, speed deliveries of online orders and acquire new technology focused on improving the shopping experience for its well-heeled customers.

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Customer Experience Department Stores Fashion Shopping 100

Inside Retail

JULY 3, 2023

“Imagine the customer journey: searching for a red dress, trying it on virtually, and then adding it to my wishlist or reserving it in-store ready for collection, knowing already that it will suit me.” The post AI: How Google’s try-on tech could transform online fashion appeared first on Inside Retail.

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RIS News

OCTOBER 11, 2023

In this conversation with RIS News, AllSaints CIO, James Reid, outlines how the fashion brand is taking a unified commerce approach to digital transformation and improving both employee and shopper experience alike through strategic tech investments.

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Inside Retail

APRIL 28, 2021

Enhancing the customer experience and increasing the chance of a sale. Australian Circular Fashion Association reported that around 30 per cent of all online clothing purchases in Australia are returned. The world of fashion retail has been digitally transforming for a long time. This hinders greatly our war on waste.

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Fashion Returns Consumer Accounting 130

Inside Retail

APRIL 28, 2021

Enhancing the customer experience and increasing the chance of a sale. Australian Circular Fashion Association reported that around 30 per cent of all online clothing purchases in Australia are returned. The world of fashion retail has been digitally transforming for a long time. This hinders greatly our war on waste.

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Fashion Returns Consumer Accounting 130

Inside Retail

APRIL 29, 2024

Melbourne’s fashion capital Chadstone has been tapped as the second Australian location for New Balance’s UCC format store. The New Balance UCC (uncommonly common concept) store is redefining the traditional retail experience by placing people, not products, at the forefront of the retail experience.

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I Vend

MARCH 9, 2022

iVend Retail for Footwear and Apparel iVend helps retailers offer a differentiated shopping experience. This puts a golden opportunity into fashion retailers’ laps – if they’re ready to make the most of it. The (re-)rise of brick and mortar shopping When online shopping was the only option, fashion consumers made the best of it.

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Fashion Point of Sale Customer Experience Returns 98