Inside Retail

MARCH 27, 2022

Peer-to-peer fashion rental platform Designerex is looking to raise fresh funds to help it scale in the US and other global markets as it experiences record growth post-Covid. It has fast-tracked sustainability and circularity – especially within fashion. Focus on customer experience.

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Inside Retail

SEPTEMBER 6, 2022

Fresh off its biggest capital raise to date, peer-to-peer fashion rental platform Designerex is gearing up for a period of rapid growth that will see it launch one-hour delivery in Australia, enter the UK and Europe and start working more closely with brands to reach new customers. That’s more than David Jones or The Iconic.

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Inside Retail

SEPTEMBER 27, 2021

The ‘secret sauce’ for Sheet Society is bringing the look, feel and shopping experience of clothes fashion to manchester and bedding. We saw a gap in the market for bedding that was an extension of your personal style, just like fashion. But founder Hayley Worley knows it will take real work to maintain the gains.

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Retail TouchPoints

JUNE 9, 2023

When delivering goods, luxury retailers can also reduce their carbon footprint by offering BORIS, BOPIS and BOSS (buy online, return in-store, buy online, pick up in-store, and buy online, ship to store) options. There is also a significant intersection of sustainability with customer preference data.

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Inside Retail

JANUARY 26, 2022

New York fashion designer Lindsay Nicholas started her business seven years ago as a side hustle while working in marketing in Singapore. Here, we chat with Nicholas about what sets the New York fashion scene apart, how her business fared in Covid, and why she’s committed to physical retail. The customer experience is second to none.

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Retail TouchPoints

NOVEMBER 14, 2023

The Bal Harbour Shops Access Pop-up is a 17,000-square-foot “alfresco space” designed by LOT-EK that will house a selection of high-end fashion, jewelry and lifestyle brands, including Balmain and Tiffany. The retail space will be constructed within 30 white shipping containers that will be custom-furnished to meet brands’ needs.

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Retail TouchPoints

NOVEMBER 16, 2020

For ecommerce retailers — particularly those in the fashion sector — this represents a massive opportunity to heighten sales, lower returns and offer customers a new way to shop online. The Problem With Fashion Etail. Fashion comprises the largest segment of ecommerce retail, with a market size of over $500 billion in 2019.

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Retail TouchPoints

AUGUST 7, 2023

The trade-off is long shipping times, another thing Wish is working hard to improve. Shein used to be differentiated from Temu and Wish for operating more like a traditional retailer and focusing solely on fashion, but that has changed recently with Shein adding a third-party marketplace to its mix.

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Inside Retail

FEBRUARY 21, 2024

The rapid rise of fast-fashion e-commerce retailers such as Shein and Temu is upending the global air cargo industry, as they increasingly vie for limited air-cargo space to woo consumers with rapid transit times, more than ten industry sources said. That equates to around 108 Boeing 777 freighters a day, the consultancy said.

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365 Retail

JUNE 5, 2024

Situated in the heart of Dubrovnik’s bustling main yacht marina at Lapadska Obala 17, the Revo pop-up store enjoys one of the highest traffic locations for tourists, boat owners, yacht owners, and cruise ship passengers. The prime location ensures maximum visibility and accessibility for both local and international visitors.

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Retail TouchPoints

JUNE 13, 2022

has fortified its omnichannel functionalities with same-day BOPIS, ship-from-store and pre-order offerings, deploying a new order management system (OMS) from HotWax Commerce. Steve Madden, which offers fashion footwear, accessories and apparel for men, women and children, operates 120 stores in the U.S. Steve Madden, Ltd.

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Retail TouchPoints

OCTOBER 13, 2022

Prior to that role, he led NMG’s digital and in-store retail operations as Chief Retail Officer, where he drove enhancements to the customer experience through the creation of personalized and memorable experiences for customers in-store and online, including style advisor matching, virtual appointments, in-store pickup and virtual fashion events.

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Inside Retail

JUNE 13, 2023

NL: It offers customers access to exclusive benefits, including personal shopper services, regular discounts and offers, as well as complimentary express shipping. As merchants at heart, in APAC we tap into the Chinese Lunar New Year and 520 Festival every year to engage with our customers in Southeast Asia with a localised approach.

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Inside Retail

NOVEMBER 9, 2022

The iconic Australian fashion and travel bag company has changed its name from Strandbags to Strand as part of a modernisation strategy that will affect every element of the business. We needed to move forward to become a fashion and lifestyle business, [and] shift perception through this new brand positioning,” McGahan said.

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Retail TouchPoints

MARCH 18, 2024

After sellers fill out a product intake form, they receive a prepaid insured shipping label and send their products off to the consignment experts. The consignment service is one of many programs and initiatives Ebay has developed to help brands, sellers and buyers support the circular fashion movement.

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Independent Retailer

APRIL 5, 2022

Deliver Positive In-Store Experiences. Now is more important than ever to deliver personalized customer experiences to keep spirits up and shoppers coming back to stores. Raydiant’s third annual State of Consumer Behavior Report highlights the importance of in-store experiences and what exactly shoppers are looking for.

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Retail TouchPoints

MAY 2, 2023

Container Store customers can pick up a ThredUp Clean Out Kit at any of the retailer’s 97 stores or generate a prepaid shipping label from containerstore.thredup.com. Together, we can slow fashion waste and reduce its impact on our planet.” Sellers can then choose between cash or a Sam Edelman credit as payment.

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I Love Fashion

JANUARY 4, 2021

Fashion Digital Marketing Agency. The advent of technology and digitalization have collectively been a concrete reason for the evolution of Fashion Ecommerce. Like other industry verticals, the Fashion eCommerce Marketing retail landscape has also endured a tangible change. So what makes Amazon a clear winner? The result?

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Retail TouchPoints

APRIL 20, 2023

Members also receive SaksFirst Diamond member benefits, including free upgraded shipping, complimentary valet parking at Saks Fifth Avenue stores and SaksFirst Beauty Rewards. Despite the ecommerce and brick-and-mortar businesses operating as separate companies, the two do partner to enable seamless customer experiences.

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Inside Retail

APRIL 2, 2024

Last month, Zulu & Zephyr opened the doors to its new flagship store on the coveted Gould Street shopping strip in Bondi Beach, which was previously tenanted by Australian fashion brand Silk Laundry. This includes plans for a Manly store and an international pop-up experience. billion in 2024 and is projected to grow to US$15.35

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A1 Retail

JULY 13, 2023

Global fashion powerhouse Oh Polly has joined forces with all-electric courier Packfleet to provide London-based shoppers with carbon-free fashion deliveries. The collaboration will see clothes delivered straight to London-based customer’s doorsteps through the courier’s cutting-edge Pathfinder technology.

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Inside Retail

MARCH 7, 2024

Cost of living crisis or not, expression through fashion continues to drive the US$21.72 Consistency in branding, customer experience, and product offering ensures a cohesive and positive experience for our customer across all locations,” Santic said. billion apparel industry in Australia.

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Inside Retail

JANUARY 11, 2024

Platforms like Net-a-Porter, Ssense, Farfetch, Matches Fashion and Mytheresa have created a brand identity of their own. Third-party online retailers have proven that consumers prioritise the acquisition of the product over the in-store purchase experience.

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Inside Retail

FEBRUARY 19, 2024

The Iconic has been setting the standard in Australia and New Zealand’s retail industry since its launch in 2011, with its multi-brand fashion platform backed by unmatched delivery and returns. Australians have never had more choice when it comes to shopping fashion online.

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Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

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Inside Retail

JANUARY 15, 2024

Retailers have dedicated considerable effort to refining a customer’s journey but have often overlooked the critical component of improving their employees’ experience. Employee experience is integral to customer experience. They interact with products, services, and customers daily.

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A1 Retail

AUGUST 19, 2021

British luxury fashion brand, Hobbs , has partnered with OneStock , the modern and agile Order Management System (OMS) provider, to enhance its omnichannel customer experience (CX) with improved click-and-collect services and in-store and virtual appointments. Now 35% of all Hobbs appointments are digital.

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Inside Retail

JULY 7, 2021

Peachymama, Australia’s first post-pregnancy nursing wear specialist, merges fashion and functionality. To keep up with its expansion, Peachymama needed a more efficient and customised shipping process. The integration of Shopify and ShipStation has led to a more efficient and customised shipping process for Peachymama.

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Retail TouchPoints

NOVEMBER 17, 2023

Now through December 15, consumers can call the new Holiday Party Hotline , a dedicated phone line that will help answer their most pressing fashion questions. Once contact is made, customers will receive a text message confirming receipt, and a stylist will respond within 24 hours via text.

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Inside Retail

JULY 19, 2023

Cargo Crew specialises in custom-made uniforms designed for hospitality, retail, corporate and a range of other brands, and stands out in a competitive field by fusing fashion with functionality. Felicity Rodgers told Inside Retail that Cargo Crew developed out of a fashion label she co-created straight from university.

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A1 Retail

MAY 19, 2022

New research from Scandit , a specialist in smart data capture, reveals insights into the changing omnichannel expectations of today’s fashion consumer and how retailers can respond to keep the physical store alive. Delivering on customer needs via technology . Serving the needs of omnichannel shopping.

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Retail TouchPoints

NOVEMBER 10, 2020

From household name brands declaring bankruptcy, to Amazon consolidating its ecommerce dominance, to curbside delivery options becoming a coveted competitive differentiator across categories ranging from electronics to grocery to fashion, the landscape for retailers looks radically different than it did 12 months ago.

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Retail TouchPoints

OCTOBER 18, 2023

Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. Customer data analysis: This can be carried out to detect potential networks of fraudsters working together. Cutting Fraud to Claw Back Costs Retailers are pushing back.

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Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

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Inside Retail

FEBRUARY 28, 2023

This is part of a broader trend, with the likes of Neiman Marcus Group and Ssenselaying off around 5 to 7 per cent of their workforce, too, according to The Business of Fashion. Fashion resale is a treasure hunt, and the reward is discovering something unique at a great price,” he stated. So what went wrong? Bird seems to think so.

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Inside Retail

MAY 8, 2022

Shoes are also very bulky so shipping costs and storage can also have challenges unlike with apparel, jewellery, eyewear, beauty, etc. It’s aligned to both my personal style and our business model of providing on-trend, quick-to-market fashion footwear at affordable prices. Everything from fashion to beauty, I am forever pinning her.

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Inside Retail

JULY 31, 2022

The physical hoodie takes AR further, with target markers on the sleeves and a QR code on the front activating an AR experience. For the lucky ones, their physical item will be shipped in September. This presents infinite possibilities around the future of fashion and the ways to connect immersive experiences.

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