Retail TouchPoints

DECEMBER 18, 2023

Weber: A woman from Wisconsin contacted us with a photo of her cat being snatched by an eagle — I wasn’t aware that that happens. Once [our content providers] are built out in Africa, we want to move to North America and Asia. RTP: Which videos have most intrigued you personally? Fortunately she was fast enough to take a photo.

Consumer 224

Consumer Apparel Planning Promotions 224

Retail TouchPoints

MARCH 30, 2023

The Private Label Manufacturers Association reported that sales of private label consumer packaged goods soared 11% last year to nearly $230 billion. Sales of store brand products often rise during periods of economic hardship, and it’s clear that double-digit inflation has spurred consumers to turn to cheaper alternatives to save money.

Consumer 219

Consumer Supply Chain Management Returns Management 219

Inside Retail

DECEMBER 9, 2021

Booktopia is being taken to Federal Court after an ACCC investigation found it had misled consumers about their rights in the event of receiving faulty or damaged goods. These stipulations fly in the face of Australian Consumer Law, argued ACCC chair Rod Sims. The ACCC is seeking penalties, declarations, costs and “other orders“.

Consumer 200

Consumer Returns Shopping ATS 200

A1 Retail

JUNE 14, 2021

Christmasworld, Paperworld and Creativeworld will provide the consumer goods sector with the long-awaited physical trade fair experience from 28/29 January to 1 February 2022. Thus, the consumer goods sectors and Messe Frankfurt are optimistic about the coming year. But nothing is better than personal contact,” Rohde continues.

Consumer 52

Consumer Management Shopping ATS 52

Inside Retail

APRIL 6, 2022

If the past two years have taught us anything, it’s that being available to consumers across different channels is key to your success. When asked why consumers purchased specifically from a D2C site, aside from price, the perception of a wide range and exclusive products was a key driver.

Consumer 130

Consumer Outdoor Planning Location 130

Inside Retail

MAY 16, 2021

Much of the food industry rests on trust – a sense of safety and security that has to be present if a consumer is to dare take a bite of any manufacturer’s product. They don’t want to be the contact that passes the consumer dud food, right? They don’t want to be the contact that passes the consumer dud food, right?

Consumer 214

Consumer Location Management Shopping 214

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Inside Retail

MARCH 12, 2024

NSW Fair Trading received 70 complaints about the business in December 2023, earning the retailer the top position on the consumer affairs agency’s public register of complaints. SmartCompany contacted the ACCC, however, the commission was unable to comment on the matter.

Fulfillment 275

Fulfillment Accounting Consumer 275

Inside Retail

NOVEMBER 3, 2021

New technologies have sprung up to connect consumers at a time of increasing distance. Substack, Patreon, Discord, and Clubhouse have enabled consumers to become one-click content creators, and mind-sharers whilst connecting people globally. The possibilities for increasing consumer engagement and consumer connection are endless.

Consumer 130

Consumer Shopping Marketing Fulfillment 130

Inside Retail

DECEMBER 11, 2023

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The post Second strike: Fitbit fined again for misrepresentation appeared first on Inside Retail Australia.

Consumer 262

Consumer Returns 262

RIS News

AUGUST 10, 2023

The new norm for the modern-day consumer includes access to multiple, convenient channels when interacting with a business. By combining your company’s touchpoints and contact channels to create an omnichannel customer experience, this will significantly enhance a consumer’s brand journey.

Consumer 60

Consumer Customer Experience 60

Retail Bound

APRIL 23, 2024

From traditional brick-and-mortar stores to the rise of e-commerce, product startups have had to adapt and keep up with changing consumer behavior. In recent years, technological advancements and shifting consumer preferences have caused significant disruptions in the retail landscape.

Consumer 52

Consumer Customer Experience Promotions Marketing 52

Retail TouchPoints

FEBRUARY 16, 2024

Consumers are only one click away from retailers at all times. While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand.

Customer Experience 271

Customer Experience Payment Services Consumer Management 271

Retail TouchPoints

JANUARY 25, 2021

These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. Preference for voice technology is not surprising considering consumers have been interacting with this technology in voice assistants for at least the last 10 years. The industry, valued at $5.2

Consumer 163

Consumer Shopping Kiosk Checkout 163

Retail Bound

DECEMBER 5, 2023

As a product manufacturer in the consumer electronics space, the Consumer Electronics Show (CES) is a great opportunity to get your products in front of industry professionals and media outlets from all over the world. Contact us today to learn more about how we can help you make a successful CES debut.

Consumer 52

Consumer ATS Management 52

Inside Retail

APRIL 30, 2023

The Australian Competition and Consumer Commission (ACCC) issued infringement notices to the retailers for breaching button battery laws introduced last year. Before supplying products to consumers, businesses are also required to carry out testing to ensure compliance with the safety standard.

Shopping 245

Shopping Consumer 245

Rangeme

OCTOBER 16, 2023

Welcome back to our consumer packaged goods (CPG) marketing series! It’s a powerful tool to attract consumers and, equally importantly, merchandise buyers who want to feature your product in their stores. This narrative can resonate with consumers and merchandise buyers, creating a sense of connection and trust.

Consumer 98

Consumer Marketing Returns ATS 98

Retail TouchPoints

SEPTEMBER 6, 2023

With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers. In 2019, Hanna Andersson shifted to a fully DTC model , closing all its stores and ending its wholesale business.

Drop-Shipping 252

Drop-Shipping Wholesale Shipping Returns 252

Inside Retail

JULY 3, 2023

The 1210sqm store will feature the entire LifeWear range, including ’23 Spring Summer Collection, six self-check-out machines, and 12 changing rooms for consumers to try on the apparel. Japanese lifestyle brand Uniqlo will launch its first physical location in Canberra later this year, following demands from Canberra residents.

Apparel 244

Apparel Location Planning Consumer 244

Inside Retail

AUGUST 18, 2023

Customers are advised to contact the company to receive a fire warning label with instructions to attach to their Beach Oodie products. The company will also be sending affected consumers an email with the above remedies. The range includes six prints – the blue tie-dye, avocado, happy flowers, charcoal, fruit faces and stripes.

Consumer 246

Consumer Accessories Fashion 246

Inside Retail

APRIL 10, 2023

Australian consumer finance firm Latitude Group Holdings Ltd will not pay a ransom to those behind a cyber attack last month, saying it will be detrimental to customers and cause harm to the broader community by encouraging further attacks.

Finance 246

Finance Returns Consumer ATS 246

A1 Retail

SEPTEMBER 27, 2022

Because the still challenging economic and political conditions, the accelerated change in social values and advancing digitalisation require new solutions and innovative approaches for the global consumer goods industry. Because the consumer goods industry is looking for promising solutions and new forms of cooperation.

Consumer 105

Consumer Accessories Promotions Point of Sale 105

Retail Bound

NOVEMBER 21, 2023

By making shopping fun, consumers feel closer to the brand, which ultimately leads to greater loyalty and more purchases over time. Contact Matt and his team today to get more information on how 5WPR can help your business. The post How TikTok Changed the Way Consumers Shop appeared first on Retailbound.

Consumer 52

Consumer Shopping Advertising Target Market 52

Hunton Andrews Kurth

SEPTEMBER 22, 2022

In the past year, the FTC has promoted consumers’ so-called “right to repair.” In particular, the FTC has focused on the “Anti-Tying Rule” of the Magnuson-Moss Warranty Act (the “MMWA”), which limits manufacturers’ ability to steer consumers to manufacturer-affiliated repair shops.

Consumer 98

Consumer Promotions Location Shopping 98

Retail TouchPoints

AUGUST 2, 2023

Since 2021, states and the federal government have been pushing to provide consumers with more information about the parties with whom they transact. To help retail businesses and online marketplaces better understand the requirements of these laws, we provide more information regarding their application and compliance requirements.

Consumer 218

Consumer Fashion Shipping Customer Experience 218

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 265

Merchant Services Payment Services Promotions Location 265

Inside Retail

JULY 26, 2023

Australians who are concerned they have been impacted are urged to authenticate their item with the manufacturer and contact the Australian Competition & Consumer Commission if they’ve been misled about a purchase.” Further reading: Designer labels for 15-year-olds?

Consumer 246

Consumer ATS 246

Inside Retail

FEBRUARY 16, 2024

Creditors, including gift voucher holders, are invited to contact SMB Advisory with further questions. Nique also operates an e-commerce site, giving consumers nationwide the chance to wear its forward-thinking designs.

Fashion 278

Fashion Apparel Returns Management 278

Retail TouchPoints

NOVEMBER 17, 2023

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to the perfect wardrobe pieces. Consumers can simply call or text the hotline number, 415-949-1002, with their question or concern.

Shipping 147

Shipping Fashion Consumer Social Commerce 147

Inside Retail

SEPTEMBER 24, 2022

As Optus began contacting up to 10 million customers who could be victims of a data breach, the Australian Consumer and Competition Commission has warned all of the telco and phone retailer’s customers to protect their accounts and watch for scams. Scammers may use your personal information to contact you by phone, text or email.”

Accounting 246

Accounting Consumer ATS 246

Retail TouchPoints

DECEMBER 22, 2020

The retailer’s plan to better connect with consumers will include “scaling direct connections with contactable members,” according to Matt Friend, EVP and CFO at Nike. Consumer interest in sport, fitness, health and wellness has never been greater. 18 call with analysts. And Nike’s market opportunity is as large as ever.

Checkout 358

Checkout Planning Consumer Management 358

A1 Retail

JANUARY 31, 2024

“Celebrating Business Together” was the motto of this year’s mega trade fair for the global consumer goods industry, consisting of Ambiente, Christmasworld and Creativeworld. This way, it opens up new business opportunities for industry participants aiming at commercial end consumers.

Consumer 59

Consumer Fulfillment Shopping Management 59

Inside Retail

FEBRUARY 16, 2024

Creditors, including gift voucher holders, are invited to contact SMB Advisory with further questions. Nique also operates an e-commerce site, giving consumers nationwide the chance to wear its forward-thinking designs.

Fashion 246

Fashion Apparel Returns Management 246

Retail TouchPoints

APRIL 19, 2024

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. It is a technology that uses radio waves to read information stored in an antenna — at retail, this is most commonly placed in a sticker or tag — without requiring physical contact or a line of sight.

Supply Chain Management 252

Supply Chain Management Fast Fashion Apparel Shipping 252

Retail TouchPoints

OCTOBER 1, 2022

With customizable tools and analytics, email integration reduces the time you spend sending emails to individual contacts. As a result, you can create predefined lists tailored to different contacts’ needs. Additionally, an integration feature lets you group consumers and contacts according to their overall buying behavior.

Marketing 288

Marketing Checkout Planning Returns 288

Retail TouchPoints

MARCH 25, 2022

Cashierless checkout technologies, including these types of apps as well as those powered by computer vision that don’t require scanning barcodes, rose in popularity among consumers concerned about sanitary and health issues stemming from the COVID-19 pandemic.

Checkout 284

Checkout Wholesale Shopping Consumer 284

Inside Retail

JANUARY 20, 2022

With consumer confidence sinking to its lowest in 30 years this week, most retailers now have a negative outlook of their businesses for the next three months according to the Australian Retailers Association. . Meanwhile, ARA CEO Paul Zahra expressed concerns about seeing low foot traffic in major shopping destinations.

Location 264

Location Consumer Shopping ATS 264