Retail TouchPoints

JUNE 25, 2025

billion in 2021 to $40.88 Of those businesses that improved their data quality in 2021, 75% exceeded their annual objectives in some way. Common examples are to improve revenue or reduce returns by a certain percent, or to consolidate customer records and eliminate duplicates. Red Wing Shoe Company provides a common example.

Management 162

Management Advertising Inventory Management Customer Experience 162

Retail Gazette

APRIL 24, 2025

Related Story Interview: How Asos is building the ultimate brand portfolio to stay ahead in fashion 16/04/2025 x 12:25 PM Calamonte said Topshop’s physical retail return will see the brand open shop-in-shops in specific retail outlets, adding: “Im not talking about a standalone store. We havent ruled out anything.

Wholesale 90

Wholesale Returns Fashion Shopping 90

Inside Retail

MARCH 26, 2025

Daniel Kitay: Funday launched in April 2021, but the journey started well before that. IR : Did the company face an adjustment period after the most extreme restrictions began to be lifted and consumer sentiment stabilised around the end of 2021? In what ways has it returned to “normal”?

Specialty Store 130

Specialty Store Returns Payment Services Consumer 130

Inside Retail

JULY 15, 2025

Since its 2021 departure from major social media platforms, Lush Australia is doubling its focus on physical retail as a channel for education, community connection and values-driven commerce. Despite its wide customer base and youth appeal, Lush made a bold move in 2021 by quitting Instagram, Facebook, Snapchat and TikTok globally.

Advertising 147

Advertising Returns Consumer Shopping 147

Retail Gazette

JULY 21, 2025

Clothing brand Topshop has confirmed three European stockists as it gears up for a return to the high street this summer. ” Topshop was acquired by Asos in 2021 following the collapse of Arcadia, with the online retailer later selling a 75% stake in the brand to Heartland in 2024 for £135m to form a new joint venture.

Returns 59

Returns Department Stores Wholesale Fashion 59

Retail Gazette

NOVEMBER 24, 2024

He served as chair since 2021, and took day-to-day responsibility for leading the grocer alongside Rob Hattrell, an executive at TDR, the private equity firm that owns a majority stake in the supermarket chain, after co-owner Mohsin Issa stepped down. Related Story Which is the best retail Christmas ad of 2024?

Returns 69

Returns Grocer Supermarket Customer Experience 69

Inside Retail

JUNE 5, 2025

According to the report, the estimated waste of unsold retail goods has risen by 17 per cent since 2021, reaching $2.9 billion in online returns often discarded rather than restocked or redistributed. Returns are an escalating concern, especially in e-commerce. billion annually, with an additional $1.5 In 2024 alone, $1.5

Returns 130

Returns Fashion Promotions Management 130

Retail TouchPoints

NOVEMBER 14, 2024

The investment builds upon Vuori’s $400 million investment, led by SoftBank Vision Fund 2, in 2021. Last week, the company announced an $825 million investment round led by General Atlantic and Stripes Investment, bringing the premium performance brand’s valuation to a staggering $5.5

Consumer 147

Consumer Marketing Wholesale Shipping 147

Retail TouchPoints

MAY 23, 2025

Authentic Brands Group (Authentic) has partnered with Reshop to provide shoppers with instant cash (not store credit) refunds on returned items across its brands. A phased rollout of the service will start with Reebok, Champion, Vince Camuto and Juicy , to be followed by additional Authentic brands including DC Shoes, Roxy, RVCA and Volcom.

Merchant Services 147

Merchant Services Payment Services Returns Shopping 147

Retail Gazette

MARCH 4, 2025

This resulted in households visiting five different grocers during the period – the lowest number since February 2021. Asda is hoping the return of its Rollback promotions will help bring shoppers back in store as it looks to turn its fortunes around under returning boss Allan Leighton as chain.

Marketing 98

Marketing Grocer Supermarket Returns 98

Inside Retail

JULY 21, 2025

When Thorne came off the contraceptive pill at age 26, her menstrual cycle disappeared for two years, and when it returned, “it brought with it a cascade of symptoms: acne, fatigue, anxiety, brain fog, hormonal headaches, low moods… you name it, I had it,” Thorne told Inside Retail.

Consumer 130

Consumer Returns Marketing ATS 130

Retail TouchPoints

MAY 30, 2025

Build a Fix Around a Specific Item In 2021, Stitch Fix also introduced Freestyle , which allows customers to shop individual items whenever they want. Revenue per active client for the quarter was up 4% year-over-year to $537 on average, and both the mens business and Freestyle channel have returned to top-line revenue growth.

Accessories 147

Accessories Apparel Shipping Returns 147

Inside Retail

NOVEMBER 12, 2024

While GMV may show growth — reflecting transactions before cancellations and returns — this increase does not indicate true commercial success or consumer confidence,” Jaques Roizen, MD Consulting at Digital Luxury Group, told Inside Retail. Dudarenok said consumer confidence in China averaged 109.5 points in November 2022.

Consumer 130

Consumer Supermarket Shopping Promotions 130

Retail Gazette

NOVEMBER 13, 2024

The early signs were positive as the retailer returned to profit faster than expected under CEO Damian McGloughlin, a former B&Q exec. However, Walton says it was “u nable to capitalise on the lockdown-induced boom in DIY and gardening in 2020 to 2022,” and failed to return to its previous market position.

Home Furnishings 130

Home Furnishings Marketing Returns Consumer 130

Retail TouchPoints

APRIL 28, 2025

Etsy continues to make refinements to its business model as it seeks a return to growth amid increasing competition. The companys latest moves include selling off Reverb , a resale marketplace for musical instruments that it acquired in 2019 , and a host of updates to its seller experience. The sale is expected to close within a few months.

Payment Services 147

Payment Services Advertising Promotions Returns 147

Retail TouchPoints

MAY 1, 2025

In fact, since first calculating its baseline emissions in 2021 , Sheins absolute emissions have risen by 176% overall. As the downturning economy brings on a new era of consumer behavior, brands must let go of the more-is-more ethos: more products, more purchases, more returns. In the months to come, growth will take on a new meaning.

Fast Fashion 147

Fast Fashion Fashion Consumer Returns 147

Retail Gazette

JULY 22, 2025

The return of tax-free shopping would boost the economy and lead to 73,000 new jobs in the UK, according to an Association of International Retail (AIR) report. The report urged the government to overturn the Rishi Sunak’s government’s 2021 decision to abolish tax rebates for tourists.

Returns 52

Returns Shopping Marketing Location 52

Retail Gazette

DECEMBER 24, 2024

Related Story Can Asda veteran Allan Leighton return the supermarket to its former glory? 26/11/2024 x 8:44 AM TDR is best known as the majority owner of Asda, after it snapped up a stake in 2021 with the Issa brothers and acquired Zuber Issas shares earlier this year. The highest earning partner received 2.9m, The Telegraph reported.

Supermarket 111

Supermarket Accounting Returns Marketing 111

Retail Gazette

JULY 16, 2025

Topshop and Topman are set to return to the runway this summer, with a London fashion show planned for August to mark the relaunch of the brands’ online platforms and preview the Autumn/Winter 2025 collections.

Fashion 52

Fashion Returns Planning Management 52

Retail Minded

MARCH 20, 2025

The facility had been destroyed by a 2021 tornado that killed six employees. RFID tagging positioned in visible locations deters wearing and returning. Creating financial incentives for exchanges rather than returns reduces this behavior. This case highlights a critical gap in retail safety.

Merchant Services 94

Merchant Services Payment Services Management Shrinkage 94

Inside Retail

MARCH 17, 2025

When US brunch chain Eggslut launched in Singapore in 2021, anticipation was sky-high. F&B establishments must also rotate menu offerings to keep customers returning to try new or seasonal dishes. If diners do not feel that the international brand is worth the increased prices, they will not become returning guests.

Marketing 130

Marketing Customer Retention Location Returns 130

Inside Retail

JUNE 10, 2025

per cent since the firm became independent in 2021, underperforming the S&P Composite 1500 Specialty Retail Index by 93.4 The investor also criticised the board for poorly timed share buybacks totalling $625 million and the $591 million acquisition of Adore Me, which has failed to generate meaningful returns. percentage points.

Specialty Retailers 130

Specialty Retailers Accounting Returns ATS 130

A1 Retail

JUNE 19, 2025

M&S has held prices on its market leading school uniform since 2021 Designed to be durable and pass the ‘hand-me-down’ quality test, M&S continues to offer extended 100-day returns period on school uniform. Prices in the range start from just £4.50 M&S school uniform is available in store and on M& S.com.

Returns 79

Returns Marketing ATS 79

Retail Gazette

DECEMBER 30, 2024

Meanwhile, American Tara McCrae returned to Clarks as chief marketing and digital officer after an 18 month stint at fitness and wellness brand TB12, also holding a decade of experience at sporting retailer Puma. Back in 2021, private equity firm LionRock Capital Partners acquired Clarks for 100m, and trading has been hit.

Consumer 52

Consumer Returns Marketing Shopping 52

Retail Gazette

FEBRUARY 23, 2025

Related Story Back to the future: Will the return of Rollback and Asda alumni revive its fortunes? A spokesman for Asda, which was sold in 2021 to TDR Capital and the Issa brothers, told the title: We continue to make good progress delivering Project Future and have successfully migrated large parts of our business to brand-new systems.

Supermarket 102

Supermarket Grocer Checkout Returns 102

Inside Retail

DECEMBER 2, 2024

Shein and Temu increasingly appeal to shoppers earning less than US$50,000 per year, who have been squeezed by a surge in consumer prices since 2021. Funko and Hasbro, which Shein has tried to recruit to its online marketplace, did not return requests for comment. Temu this month opened up applications to all U.S.

Consumer 130

Consumer Planning Marketing Returns 130

Inside Retail

JULY 8, 2025

Hosking, who had served as CEO before Newstead’s appointment, returned as interim CEO, with a mandate to stabilise the business and refocus on growth execution. February 2020 – January 2021: Hosking returned as interim CEO following Newstead’s departure amid performance concerns. million loss.

Returns 130

Returns Management Accounting ATS 130

Inside Retail

JULY 17, 2025

Following Van Dyck’s exit, chairman and largest shareholder of Domino’s Pizza Enterprises, Jack Cowin, will return as interim executive chair. billion in September 2021. Hayman is set to leave at the end of August.

ATS 165

ATS Target Market Marketing Returns 165

Inside Retail

FEBRUARY 2, 2025

Even before he returned to office this month, uncertainty motivated businesses to rush shipments. Overall US imports of 20-foot containers surged in November and December to the busiest since 2021. The US trade deficit spiked to a record $122 billion in December as goods imports rose 4 per cent and exports dropped 4.5

Drop-Shipping 130

Drop-Shipping Shipping Planning Returns 130

Retail Gazette

JANUARY 26, 2025

Leighton, who returned to the business in November after 24 years, is thought to be seeking a candidate who he can work alongside rather than oversee, The Telegraph reported. Asda chair Allan Leighton has restarted the supermarkets search for a new chief executive following a failed effort by his predecessor Lord Rose.

Supermarket 116

Supermarket Returns 116

Inside Retail

JULY 2, 2025

Cracks begin to appear in the facade In January 2021, Facioni departed Alceon Group to launch ACTA Capital, a specialist private-equity firm with a dual focus on retail and consumer brands and providing growth capital across industries. A similar relaunch plan was devised for Pumpkin Patch , but it never materialised as described.

Fashion 179

Fashion Apparel Planning Returns 179

Retail Dive

JUNE 27, 2025

The retailer touted employee perks such as competitive salaries, flexible scheduling, a pay incentive program and season retention bonuses for returning store managers. Claire’s didn’t immediately return Retail Dive’s request for comment. All associates will also receive a 30% discount on purchases.

Home Furnishings 66

Home Furnishings Accessories Returns Department Stores 66

Retail Gazette

JANUARY 28, 2025

This represents the lowest rate of uplift since November 2021. Related Story Supermarket chiefs call for 2027 deposit return scheme start date to be scrapped 16/01/2025 x 10:58 AM Dickinson said: Price cuts and deflation may not last much longer as retailers will soon feel the full impact of 7bn of new costs announced at the last Budget.

Shopping 59

Shopping Supermarket Promotions Returns 59

Inside Retail

JULY 16, 2025

A 2023 report from e-commerce growth agency Common Thread Collective revealed that the average return on ad spending for DTC brands fell by 38 per cent between 2021 and 2023. The cost per 1000 impressions on Meta rose over 89 per cent between 2020 and 2022. The digital ad ecosystem is in flux.

Social Commerce 130

Social Commerce Beauty and Health Consumer Advertising 130

Inside Retail

FEBRUARY 17, 2025

In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. KPMG Australias December 2024 Retail Health Index suggests that healthy retail conditions are unlikely to return before mid-2025. trillion in 2023 to US$8.5 trillion in 2030.

Payment Services 130

Payment Services Social Commerce Department Stores Fashion 130

Retail Times

FEBRUARY 5, 2025

Leading furniture retailer DFS is sitting pretty after significantly increasing its return on ad spend (ROAS) since in-housing programmatic advertising with Quantcast. The partnership with the global adtech firm dates back to 2011 and has been direct since 2021.

Advertising 52

Advertising Returns 52