Retail TouchPoints

OCTOBER 11, 2022

increase over holiday 2021. increase last year, much of which was due to more shoppers returning to stores. from 2021 and accounting for 16.3% Discounts for computers are expected to be as high as 32% (up from 10% in 2021), while electronics discounts could hit 27% (up from 8% ), and toys 22% (up from 19% ).

Apparel 245

Apparel Returns Promotions Accounting 245

Mass Relators

DECEMBER 14, 2022

WASHINGTON, December 14, 2022 – Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation and Appriss Retail. As retail sales continue to grow, the average rate of return has remained flat at 16.5% to return fraud.

Returns 52

Returns Accounting Customer Experience Consumer 52

Retail TouchPoints

MARCH 8, 2021

2020 saw a huge upswing in email and online fraud affecting retailers, including spoofing of retailers’ websites, consumer account takeovers and fraudulent delivery of messages. That’s why we predict retailers will increase authentication efforts in 2021; and inbox providers agree. Wider use of authentication tools.

Marketing 149

Marketing Management Accounting Promotions 149

Retail TouchPoints

FEBRUARY 23, 2021

31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Inside Retail

JULY 27, 2023

Co-founder Martin Hosking returned to the business in March to lead it back to growth. Since his return, Hosking’s short-term goal has been to reduce its cost base and become profitable “as soon as possible.” Standard accounts are subject to a monthly account fee, while Premium and Pro accounts are not.

Accounting 242

Accounting Returns Management Marketing 242

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 249

Merchant Services Accounting Payment Services Returns 249

Retail TouchPoints

MAY 17, 2021

With the speed of vaccine rollouts indicating that Zoom classes won’t be front and center for the new school year, the back-to-school (BTS) shopping season of 2021 will be unlike any other. This requires focusing efforts on reducing costly returns, stepping up personalization and improving operational efficiencies.

Shopping 165

Shopping Returns Apparel Consumer 165

Retail TouchPoints

OCTOBER 4, 2021

Claire’s is already working to build on this momentum through the launch of its Cdrop subscription box service in September 2021. However, the brand has yet to return to profitability despite its growth. million in Q2 2021 on revenue of $356 million. As of July 2021, the retailer had 6.5

Jewelry 245

Jewelry Accessories Accounting Location 245

Mass Relators

JANUARY 24, 2022

The fourth quarter of 2021 contributed 9% revenue growth and 1% unit growth over the prior year, according The NPD Group. It is spending in the here and now that lifted retail sales throughout 2021, offsetting challenges related to inventories, and higher average selling prices during the holiday shopping season.”.

Returns 52

Returns Consumer Accounting Shopping 52

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Mattress Firm first announced in September 2021 that it had confidentially filed to go public. In its fiscal year ended Sept. to hit approximately $4.4

Specialty Retailers 246

Specialty Retailers Accounting Location Returns 246

Inside Retail

JANUARY 9, 2022

In a settlement with McDonald’s, Easterbrook has returned equity awards and cash which he would have forfeited had he been truthful at the time of his termination and, as a result, been terminated for cause. In April 2021 the multinational business introduced its Global Brand Standards for safe, respectful and inclusive workplaces.

Fulfillment 246

Fulfillment Accounting Promotions Returns 246

Mass Relators

JANUARY 24, 2022

prestige beauty industry generated $22 billion in 2021, a 30% increase in dollar sales, versus 2020, according to The NPD Group. By category, fragrance outperformed all others in 2021 with sales up 49%, year-over-year, followed by hair products (up 47%), makeup (up 23%), and skincare (up 18%). . – The U.S.

Returns 52

Returns Consumer Accounting Marketing 52

Independent Retailer

OCTOBER 26, 2021

Atlanta Apparel, which ran October 12 – 16 at AmericasMart Atlanta , wrapped up its last market of 2021 with pre-pandemic buyer attendance and its largest-ever number of resources, marked by a successful first-time expansion of temporary exhibits to five floors as well as growth across all sectors of the market. Increased Traffic.

Apparel 78

Apparel Boutique Accounting Outdoor 78

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. Apparel and beauty companies accounted for 80.1% in 2020; A total of 13.7%

Consumer 199

Consumer Payment Services Apparel Accounting 199

Inside Retail

JUNE 13, 2023

Ingka says it has trained 8,500 call centre workers as interior design advisers since 2021, while Billie – launched the same year with a name inspired by Ikea’s Billy bookcase range – has handled 47 per cent of customers’ queries to call centres over the past two years. In the UK, customers pay $31.44

Kiosk 246

Kiosk Accounting Returns Management 246

Inside Retail

OCTOBER 31, 2022

It was thought enterprise bargaining would boost productivity because workers would be able to suggest changes to the way their enterprise worked that would make things more efficient in return for more pay. However, the extent to which this happened is unclear. Our research on Denmark suggests these fears are misplaced.

Returns 245

Returns Accounting ATS 245

Inside Retail

NOVEMBER 9, 2022

per cent in the three months to September, compared with the same period in 2021. per cent on the same month in 2021 when Covid lockdowns were heavily influencing spending patterns and volumes. The figures indicate a fall in sales in all categories as consumers became able to return to in-store purchasing.

Payment Services 241

Payment Services Consumer Returns Accounting 241

Inside Retail

SEPTEMBER 26, 2022

Online sales, favoured during lockdowns, might have been expected to decrease as life returned to normal, however, the research showed the trend endured, accounting for 3 per cent of total sales in 2019 to 6 per cent in 2021. Sportswear is proving a strong and “safe bet” in menswear, the research concluded.

Department Stores 130

Department Stores Store Layout Fashion Returns 130

Retail TouchPoints

JANUARY 20, 2023

Even more impressive, eMarketer expects it to nearly double, from $31 billion in 2021 to more than $61 billion by the end of 2024, when it will account for almost 20% of digital advertising spend. Having the data is one thing; using it to target ads, provide ad analytics and demonstrate a return on ad spend (ROAS) is another.

Advertising 247

Advertising Sporting Goods Boutique Returns 247

Independent Retailer

APRIL 6, 2021

Informa Markets Fashion, host to a comprehensive portfolio of apparel and sourcing fashion trade events including MAGIC, COTERIE, PROJECT, and SOURCING at MAGIC, confirmed the first slate of event dates planned for the second half 2021.

Fashion 52

Fashion Planning Marketing Apparel 52

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 232

Merchant Services Returns Shipping Payment Services 232

Retail TouchPoints

MARCH 26, 2021

The move, which will include products sold both in-store and online, is part of an effort to rebuild JCPenney in 2021 as the basis for returning to solid growth in 2022. Shashoua also expects ecommerce, which now accounts for 20% of sales, to play a larger role moving forward.

Apparel 284

Apparel Accounting Returns Planning 284

Retail TouchPoints

NOVEMBER 11, 2022

The Alexa business, which had an operating loss of more than $5 billion in 2021 according to internal documents, is another of the units under scrutiny. Amazon has lost $3 billion so far in 2022 after posting net income of approximately $33 billion in 2021 and $21 billion in 2020.

Specialty Store 167

Specialty Store Planning Accounting Returns 167

Retail TouchPoints

AUGUST 3, 2020

after taking into account expected impacts from the transaction, including $475 million to $575 million of run-rate synergies, $3 billion of tax benefits and $5 billion of net sale leaseback proceeds,” according to a 7-Eleven release. The transaction is expected to close in Q1 2021. 7-Eleven Inc.

Store Operations 252

Store Operations Accounting Returns 252

Cisco Retail

NOVEMBER 7, 2021

This is particularly concerning in today’s business landscape, where much of the economy’s recovery rests upon small business’ own return to growth. Cisco at Web Summit 2021: Powering a More Inclusive Future for All. Small businesses make up 99% of the world’s business population, yet women-led start-ups received only 2.3%

ATS 84

ATS Accounting Returns 84

Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. for Q2 2020, which ended Aug. Athleta reported a 6%.

Returns 174

Returns Apparel Planning Accounting 174

Inside Retail

MARCH 13, 2023

CBRE said events and the return of international students and tourists as well as a return of office workers would be positive drivers for CBD retail sales in the year ahead. Retail sales on the rise, but inflation a factor According to the Australian Bureau of Statistics, retail sales in Australia grew by 1.9 billion in January 2023.

Returns 244

Returns Location Planning Accounting 244

Retail TouchPoints

AUGUST 24, 2021

Evolution is essential to retail success, even when you’re on top — a maxim Ulta Beauty has embraced over the past year as the industry reinvented itself a rapid pace, according to Kecia Steelman, COO, President of International during her opening keynote at retailX 2021. Hiring is just one part of Ulta’s commitment to diversity.

Returns 272

Returns Shopping Accounting Location 272

Inside Retail

MAY 17, 2023

Burness took on CEO role in 2021 Burness came into the CEO role just over 18 months ago after a 30-year career with Domino’s. Return of veteran executive The pizza business also welcomes the return of a Domino’s Pizza Enterprises veteran as ANZ chief operating officer.

Returns 130

Returns Management Marketing Accounting 130

Inside Retail

NOVEMBER 8, 2021

Freeburn and Ramsay 2021. So far in 2021 a further 20 have been put forward, with more foreshadowed. Four industries – energy, banking, insurance and materials – accounted for 83.5% of the resolutions, with the 139 resolutions recorded between 2002 and the first part of 2021 concentrated in only 28 companies.

Finance 246

Finance Accounting Returns Marketing 246

Retail TouchPoints

MARCH 3, 2022

Following the opening of 100 Ulta Beauty at Target shop-in-shops in 2021, Target will open more than 250 new locations by the end of 2022, with ambitious plans to eventually reach at least 800 locations. “We see substantial opportunities to build on our core capabilities to drive deeper guest engagement and long-term growth.”.

Payment Services 202

Payment Services Shopping Planning Fulfillment 202

Retail TouchPoints

FEBRUARY 12, 2021

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. Here are five key takeaways: The 2021 Consumer is Craving Convenience. Here are five key takeaways: The 2021 Consumer is Craving Convenience.

Consumer 343

Consumer Customer Experience Accounting Shopping 343

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. Maynes will build on the momentum of the Glossier Seattle opening in late summer 2021 with the Los Angeles flagship opening scheduled for November 2021 and the London flagship later this year.

Finance 234

Finance Payment Services Accounting Returns 234

Retail TouchPoints

MARCH 14, 2023

increase in organized retail crime incidents in 2021, and soon to come 2022 figures are expected to continue the trend. Unless security personnel are actively monitoring the individual out of all of the store cameras as the theft is happening, shoplifters are able to exit easily and often return to the same store to steal again.

Accounting 202

Accounting Returns Customer Experience Consumer 202

Small Biz Trends

SEPTEMBER 12, 2022

Their withholding and tax credits are to be less than the smaller of 90% of the tax to be shown on their 2022 tax return or 100% of the tax shown on their 2021 tax return. Their 2021 tax return must cover all 12 months. They also have the option to pay using a debit, credit card or digital wallet.

Payment Services 105

Payment Services Returns Accounting ATS 105

Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Will you deny returns at a store level?

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It Make sure the “Sign In” and “Create an Account” links are easily located and can be recognized by a screen reader for visually impaired users.

Shopping 317

Shopping Checkout Accounting Shipping 317