Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

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Merchant Services Returns Shipping Payment Services 247

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.

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Returns Merchant Services Drop-Shipping Consumer 279

Retail TouchPoints

JULY 27, 2021

consumers’ tremendous enthusiasm to get back to in-person shopping and experiences, notably with a 44% increase in foot traffic to stores, restaurants and entertainment venues since the start of 2021, that doesn’t mean they are going to leave behind all the omni habits they adopted during the crisis. And despite U.S.

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Shipping Fulfillment Inventory Management Customer Experience 312

Retail TouchPoints

OCTOBER 4, 2021

As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable for UK businesses dependent on EU suppliers. Brexit functioned as the initial trigger for many European HGV drivers to return to their home towns.

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Shipping Supermarket Accounting Consumer 242

Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

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Checkout Customer Experience Shopping Returns 316

Retail TouchPoints

MARCH 10, 2021

Retailers with a strong omnichannel presence, like Target , are well-positioned for success in the coming year as traffic returns, but even mall-based companies in weaker positions, like Gap , show signs that they can leverage an online pivot to fuel a turnaround effort. Amazon’s Q4 revenue hit $125.56

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Fulfillment Drop-Shipping Apparel Shipping 251

Retail TouchPoints

FEBRUARY 4, 2021

Amazon is seeing returns on its sustainability investments, particularly for its electric delivery van pilot and machine learning (ML)-powered reductions in packaging weight. Last year, Amazon delivered more than 20 million packages using electric vehicles, and the retailer plans to continue building on this momentum in 2021.

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Shipping Accounting Returns Planning 174

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Drop-Shipping Shipping Accounting Management 210

Retail TouchPoints

NOVEMBER 25, 2020

Mejuri sells through multiple channels, including ecommerce, call center and physical store locations, processing orders for fulfillment across multiple locations and a variety of shipping methods. SoundProfit 360 collects and processes revenue and cost data in real time from every system across the enterprise,” explained Best.

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Markdowns Fulfillment Shipping Marketing Spend 188

Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value.

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Drop-Shipping Fulfillment Consumer Shipping 278

Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It Make sure the “Sign In” and “Create an Account” links are easily located and can be recognized by a screen reader for visually impaired users.

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Shopping Checkout Accounting Shipping 317

Inside Retail

JUNE 27, 2022

Between a global pandemic, a ship getting stuck in the Panama Canal , unprecedented spikes in demand leading to a global snafu of shipping containers, historically long queues of ships waiting to berth in ports around the world, war, and rising inflation; it almost beggars belief that all of this has occurred in just two short years.

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Shipping Consumer Shopping Accounting 130

Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Emphasizing BOPIS.

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Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Regardless, these communications will be crucial to whether holiday customers return throughout 2021. of total U.S. holiday retail — are expected to decline 4.7%

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Drop-Shipping Shipping Consumer Planning 158

Inside Retail

APRIL 22, 2021

According to the latest data from Australia Post, more than four in five households shopped online in early 2021 – an all-time high that’s been rising steadily since the global pandemic first sent people to online channels in record numbers. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. .

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Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

OCTOBER 20, 2021

On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic. To account for this, some retailers have shifted to a hybrid model of livestreamed in-store events.

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Sporting Goods Accounting Promotions Consumer 254

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Another easy step: Drop account creation requirements and allow guest checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 262

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If a retailer’s online infrastructure can’t cope with a sudden spike in demand following, say, a Black Friday sale, those customers are unlikely to return. The answer? Cloud-native microservices.

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Payment Services Shipping Customer Experience Supermarket 251

Retail TouchPoints

JULY 11, 2023

Often referred to as third-party sellers, these independent businesses now account for more than 60% of annual sales on Amazon, according to the company, and they sell an average of 7,800 products every minute through the platform. from Prime Day 2021, while 1P sales increased 6.1% , according to Capitol One Research.

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Payment Services Shipping Checkout Fulfillment 149

Retail TouchPoints

OCTOBER 21, 2021

Then in June 2021, Google forged integration partnerships with some of the biggest ecommerce solutions in the space — Shopify, Square, WooCommerce and GoDaddy — making it easier for the thousands of merchants using those platforms to make their products discoverable through Google. Advertising is, of course, the crux of all of this.

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Merchant Services Advertising Shopping Drop-Shipping 294

Cisco Retail

AUGUST 30, 2022

It’s one of our fastest growing programs and includes a Take Back Incentive for Partners to get commitments from customers to return products to Cisco. We’ve made it easy and automated for Partners, while also holding them accountable through reports and tracking, which we’ve found they appreciate.

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Inside Retail

DECEMBER 9, 2021

The World Economic Forum’s 2021 Global Gender Gap Report shows the impact of Covid-19 has increased the expected time to parity by a generation: from 99.5 And globally, women make up 39 per cent of the world’s employment but account for 54 per cent of overall job losses. Well that gap has now widened. years to 135.6

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Drop-Shipping Accounting Shipping Returns 130

Retalon

APRIL 27, 2021

However, traditional spreadsheet analytics cannot account for store-by-store variations in the promotion’s effectiveness or secondary effects such as demand cannibalization. Advanced analytics has the capacity to integrate every channel of a multi-channel business into its forecast to maximize the return on promotion investments.

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Fulfillment Markdowns Promotions Returns 41

Inside Retail

JANUARY 31, 2023

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. Then followed two years of struggle and only now is the ship being righted.

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Consumer Apparel Fashion Outdoor 130

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

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Supermarket Department Stores Grocer Returns 109

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. BORIS (Buy Online Return In-Store): Concentrates on reverse logistics. Payment, return, and exchange policies.

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Fulfillment Payment Services Inventory Management Shipping 41

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. This can help greatly with reducing the rate of returns. Curbside Pickup Can Help Save on Shipping Costs.

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Merchant Services Payment Services Shipping Wholesale 96

Retalon

MAY 11, 2021

Inventory management dashboards flag out-of-stocks, changing turnover ratios, shipping delays and other critical supply chain metrics to improve inventory KPIs. Knowing the latest company-wide numbers like gross margin return on investment (GMROI) may be of little use to most employees deciding the next steps on their task list.

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Inventory Management Promotions Shipping Management 41

Retail Geek

DECEMBER 21, 2021

Episode 283 is a recap the most significant changes to the retail industry in 2021. It’s our final show of 2021! We do a deep dive into the retail industries growth from 2019 through November 2021. We do a deep dive into the retail industries growth from 2019 through November 2021. PDF Download). Transcript.

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Sporting Goods Drop-Shipping Shipping Apparel 52

Retail TouchPoints

NOVEMBER 9, 2023

Customers across the country are making a concerted effort to effort to return to their local bookstores , but when they can’t, they shop on Bookshop.org. This is what enables the site to offer competitive shipping speeds and pricing. Bookshop.org profit split 2020-2021.

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Shopping Fulfillment Accounting Promotions 294

Retail TouchPoints

DECEMBER 8, 2022

billion in 2021, up from a mere $291 million the year before. Before I knew it, I had three different accounts, three different shipping minimums and three boxes. However, beginning in late 2020, many people started to re-evaluate their habits and explore no- and low-alcohol (NA) beverage options.

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Fulfillment Customer Experience Marketing Consumer 253

Independent Retailer

JUNE 24, 2021

Next day shipping. Hassle free returns. In fact, according to New York University research, a typical consumer goods company’s supply chain accounts for more than 80 percent of its greenhouse gas emissions. Furthermore, AI enables retailers to determine the optimal route to ship (fulfill) their orders, reducing carbon emissions.

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Fulfillment Shipping Returns Technical Support 52

Nvidia

DECEMBER 2, 2021

Starting today, gamers in Europe who preordered a six-month GeForce NOW RTX 3080 membership will have their accounts enabled with the new tier of service. Rollouts for accounts will continue until all requests have been fulfilled. Make sure to return to orbit before time runs out — those that get left behind are lost forever.

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Drop-Shipping Accounting Fulfillment Shipping 100

Retail Insider

JANUARY 23, 2022

Ana Kannan is a 23-year-old fashion entrepreneur with a counter intuitive-sounding aspect to her sustainable clothing business, Toward, which she launched in 2021. For those retailers at much lower ends of the market the constant churn of buy (in multiple sizes and colours) and return is a headache that just won’t go away.

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Fashion Returns Shipping Accounting 52

A1 Retail

JULY 2, 2021

The global ecommerce market is expected to continue to grow in 2021, illustrating that there is a strong a market for cross-border ecommerce. It is crucial for sellers to have a deep knowledge of local regulations to account for even the slightest variances. By Carly Thomas, Senior Director at Digital River.

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Payment Services Checkout Shipping Consumer 98

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. Target “Deal Days” kicked off earlier this month.

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Marketing Promotions Consumer Customer Experience 287

A1 Retail

AUGUST 4, 2021

This makes it even more convenient to participate in the scheme, helping to further boost the green benefits of signing up to the service by reducing the environmental impact of shipping the clothes. InPost’s ambition is to green the delivery and returns of circular fashion by managing the process more efficiently and sustainably.

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Fashion Drop-Shipping Returns Consumer 52