Inside Retail

MARCH 7, 2024

Damien Park-Neilson: My journey into e-commerce began unexpectedly, handling returns in a small warehouse for Seko Logistics, which provided a solid foundation in understanding the intricacies of warehousing and end-mile operations. IR : I know you’re a big proponent of measuring ‘return on shipping and return spend’ (ROSARS).

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Independent Retailer

NOVEMBER 25, 2022

In order for online brands and ecommerce businesses to compete in this marketplace, it is essential to have a shipping process that is efficient and cost-effective. Choose the Right Shipping Partners. Invest in Shipping Rate Comparison Solutions. Invest in Shipping Rate Comparison Solutions. What is your budget?

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Shipping Returns Accounting Shopping 72

Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Shipping Fulfillment Returns Accounting 130

Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

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Fulfillment Returns Shipping Promotions 260

Independent Retailer

MARCH 20, 2023

A big trend among some online sellers is buying Amazon return pallets and overstock and flipping the items for big markups. What are Amazon Return Pallets? Why Would You Want Amazon Return Pallets? Where to Buy Pallets What is the best time to buy Amazon return pallets? Pallet gets shipped to you.

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Returns Shipping Payment Services Accounting 73

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Returns Merchant Services Drop-Shipping Accessories 150

Independent Retailer

APRIL 15, 2021

As ecommerce shopping continues to grow, consumers continue to expect free shipping and free returns, since retail conglomerates such as Amazon and Walmart allow this to be their competitive mark. The first way to accomplish this is by not offering free online returns shipped back to your store, which is an option.

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Shipping Returns Customer Retention Consumer 65

Inside Retail

AUGUST 29, 2023

With that taken into account, comparable store sales rose by 9.6 The business realised that achieving a return to the pre-Covid era trading and profitability “required taking a leap forward rather than taking a step back”. This $33 million turnaround is not simply a result of customers returning to in-store shopping post the pandemic.”

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Planning Apparel Accounting Returns 241

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards. Determine your conversion rates.

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Returns Merchant Services Shipping Payment Services 130

Inside Retail

FEBRUARY 28, 2024

Airwallex is also a great option for taking payments in other currencies without needing to set up bank accounts offshore. Fast, affordable shipping is the real MVP Remember, you’re competing with local sellers now, not your Aussie ones. If you want to compete, you’ll need speedy, reliable, economical shipping options.

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Payment Services Shipping Returns Marketing 147

Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options.

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Shipping Wholesale Fulfillment Consumer 236

Retail TouchPoints

MAY 2, 2022

Consumers have started taking sustainability into account when deciding what to buy and where to buy it. Much of this impact comes from shipping and warehousing, as well as from operating all those computer servers to facilitate all of those sales. Mitigating Returns. The returns are loaded onto trucks in reusable totes.

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Drop-Shipping Returns Supply Chain Management Shipping 308

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Shopping is one of life’s simple pleasures.

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Shipping Clienteling Returns Shopping 217

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

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Fulfillment Shipping Supply Chain Management Consumer 239

Mass Relators

APRIL 23, 2024

Suppliers can set up their meeting space however they like, from simply having their products sitting on the table to a setup that includes signage and displays, all of which are shipped to the hotel beforehand and waiting at their meeting space when they arrive.

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Retail TouchPoints

NOVEMBER 9, 2020

Taking unique preferences into account enables businesses to build a better relationship with their customers, encouraging a longer commitment and lessening churn. Without some sort of digital service, you risk shipping products that customers don’t need or want. Because they have little to no insight into, and understanding of, usage.

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Returns Consumer Shipping Accounting 267

Store Growers

JULY 6, 2022

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost! Why You Need to Set Up Shipping in Google Merchant Center.

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Merchant Services Shipping Drop-Shipping Returns 36

Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. One-third think seven-day free shipping is ‘acceptable.’ on average.

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Consumer Drop-Shipping Shipping Returns 310

Retail TouchPoints

MARCH 29, 2023

With digital now accounting for 30% of Kohl’s sales annually, CEO Tom Kingsbury specifically pointed to the marketplace and the connected Kohl’s Media Network as “ two key digital growth initiatives ” for the beleaguered retailer on the company’s Q4 2022 earnings call.

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Sporting Goods Apparel Accessories Advertising 233

Retail TouchPoints

AUGUST 7, 2023

The trade-off is long shipping times, another thing Wish is working hard to improve. Europe should continue to be a strategically important region for Wish as our European customer base accounted for nearly half of the core marketplace revenue in Q2,” said Yan. Reducing shopping and shipping friction.

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Merchant Services Drop-Shipping Shipping Payment Services 196

Inside Retail

FEBRUARY 21, 2024

Shein, PDD Group’s Temu and ByteDance’s TikTok Shop, which recently began online shopping in the US, ship the majority of their products directly from factories in China to shoppers by air in individually addressed packages. TikTok Shop did not return messages seeking comment. Apple declined to comment.

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Fast Fashion Shipping Fashion Accounting 130

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

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Merchant Services Accounting Payment Services Returns 256

Retail TouchPoints

FEBRUARY 9, 2023

These models can be optimized for multiple objectives like driving more revenue per order, increasing long-term satisfaction, compelling the user to return more often to the website, incentivizing the customer to sign up for subscriptions or premium services and more. Personalized website presentation. Personalized price optimization.

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Merchant Services Accounting Shipping Returns 230

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

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Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

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Markdowns Fulfillment Shipping Fashion 130

Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods.

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Returns Sporting Goods Accessories Consumer 271

Inside Retail

NOVEMBER 6, 2023

As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

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Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Yet the reality is that by focusing on fraud first, companies are focusing on the wrong priority.

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Merchant Services Returns Shipping Payment Services 239

Inside Retail

JULY 6, 2023

The weeks leading up to Christmas, Cyber Monday, and Black Friday typically see a surge in promotional activity that can account for a significant portion of a brand’s annual revenue. We can then reinvest those profits into making our product better and continuing to provide free returns, as well as fast fulfilment and shipping.”

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Inside Retail

SEPTEMBER 7, 2023

Sendle recently revealed its new Digital Partner Program (DPP) to help shipping platforms and e-commerce companies diversify carriers and save cost and time, aiming to offer more favourable terms than its competitors. The market is getting competitive. Mergers and consolidations are also increasing.

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Fulfillment Shipping Accounting Returns 130

Retail TouchPoints

JANUARY 8, 2024

Some thieves and ORC rings used smash-and-grab methods while other bad actors relied on ecommerce claims fraud and returns abuse. Finally, according to the same report, internal theft accounted for 29% of shrink in 2023, while 27% was attributed to errors and process failures.

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Loss Prevention Returns Point of Sale Shipping 205

Inside Retail

APRIL 7, 2022

This means understanding if the platform has strong tools to support digital marketing, SEO, business management, payments, shipping (if required), customer management and managing customer lifetime value. “A But, according to David Boyer, country manager of ShipStation ANZ, almost any shipping-related task can be automated.

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Shipping Payment Services Fulfillment Returns 130

Retail TouchPoints

NOVEMBER 4, 2022

These challenges must not only be accounted for but solved quickly and cheaply. Global ecommerce sales are set to top $5 billion this year and parcel volumes are expected to swell to 175 million parcels shipped. Including sustainable delivery options and offering free, easy returns can take that even farther.

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Shipping Fulfillment Consumer Shopping 249

Retail TouchPoints

OCTOBER 29, 2020

Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores. They simply place the order, drive to the store and pick it up.

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Merchant Services Accounting Shipping Returns 152

Retail TouchPoints

NOVEMBER 25, 2020

Mejuri sells through multiple channels, including ecommerce, call center and physical store locations, processing orders for fulfillment across multiple locations and a variety of shipping methods. SoundProfit 360 collects and processes revenue and cost data in real time from every system across the enterprise,” explained Best.

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Markdowns Fulfillment Shipping Marketing Spend 185

Small Biz Trends

MAY 19, 2022

From sorting orders to packing and shipping and live tracking of the goods, these fulfillment companies take care of everything required to deliver purchased items timely and delight customers. Most fulfillment companies also manage customer returns. The company packs and ships the purchased items to customers. 1-2 Day U.S.

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Fulfillment Shipping Inventory Management Returns 126

Retail TouchPoints

MARCH 10, 2021

Retailers with a strong omnichannel presence, like Target , are well-positioned for success in the coming year as traffic returns, but even mall-based companies in weaker positions, like Gap , show signs that they can leverage an online pivot to fuel a turnaround effort. Amazon’s Q4 revenue hit $125.56

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Fulfillment Drop-Shipping Apparel Shipping 243