Inside Retail

MAY 25, 2022

The importance of an easy checkout process and a reassuring returns process are consistent themes dating back to last year’s State of Ecommerce Report. You get through most of the checkout process for a purchase you’re excited to make and then you’re suddenly hit with sticker shock for the cost of shipping.

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Payment Services Checkout Shipping Returns 147

Retail TouchPoints

JULY 27, 2020

As the near-term impact of the pandemic on retail employment crystalizes, participants in a recent RetailWire discussion debated how long it will take for retail employment to return to pre-pandemic levels — if it ever does — and what that means to recruitment and career paths in retail in the years ahead. close over the next two years.

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Returns Fulfillment Checkout Marketing 200

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 279

Mass Relators

APRIL 21, 2022

Factors driving this return to physical locations include having the simple ability to choose products in person, seeing what’s new, and taking advantage of the store staff’s expertise. Self-checkout joins QR codes and retailer shopping apps as the technologies that best help improve the shopping experience. .

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Returns Checkout Shopping Marketing 52

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. And 2021 was itself a record year for foot traffic. It’s also why retailers are spending billions on new store openings, up 13% versus 2021. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly.

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A1 Retail

AUGUST 24, 2021

Freedom Day and the easing of covid-19 restrictions has boosted online fashion order volumes, the latest data from True Fit, a personalisation platform for apparel and footwear retailers, reveals, as UK shoppers dress to impress as their social lives expand and kit out their wardrobes for the return to the office.

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Checkout Fashion Returns Outdoor 76

365 Retail

NOVEMBER 1, 2021

As 2021 reaches its close, the retail industry has undergone a number of dramatic changes within the past several months. Continue reading to familiarise yourself with the top retail trends of 2021. . With brick and mortar stores declining in popularity well before 2020, their welcome return is somewhat overdue.

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Retail Trends Social Commerce Merchant Services Checkout 69

Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. A pop-up PDP (Product Detail Page) opens where they can add items to their cart and then either return to reading or check out. “So We see this [new integration] as a way to go a bit deeper with our most engaged readers.”.

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Merchant Services Checkout ATS Fulfillment 262

Retail TouchPoints

JANUARY 20, 2023

Even more impressive, eMarketer expects it to nearly double, from $31 billion in 2021 to more than $61 billion by the end of 2024, when it will account for almost 20% of digital advertising spend. Currently, Amazon dominates the space with almost 78% of retail media ad revenue in 2021, trailed by Walmart at a significantly lower rate of 5.4%.

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Advertising Sporting Goods Boutique Returns 272

A1 Retail

FEBRUARY 25, 2022

In the face of rapidly rising customer expectations around cost and convenience, delivery and returns options have never been more crucial to brand loyalty, new PFS research has revealed. Meanwhile – over half (54%) of consumers want multiple options to return a product, as they look for an experience that fits with their busy lifestyles.

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Returns Consumer Checkout Shipping 75

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. At the investor meeting, Big Lots also provided an update on results for Q4 of fiscal 2021. Big Lots currently operates 1,431 stores across the U.S.

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Planning Checkout Finance Returns 182

Retail Focus

MARCH 29, 2022

One of the ways in which retailers can more accurately monitor and therefore predict how consumer behaviour will change is having access to accurate data about what’s impacting the sale and return of their products. . Trying before buying’ will play a big part in contributing towards the growing volume of returns in 2022.

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Consumer Payment Services Inventory Management Returns 211

Retail TouchPoints

SEPTEMBER 16, 2022

This perpetuates Amazon’s market dominance, allowing the company to make increasingly untenable demands on its merchants and costing consumers more at checkout across California. Attorney General Karl Racine in 2021, and dismissed in March 2022 , failed to establish any wrongdoing. In the U.S.,

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Merchant Services Checkout Consumer Returns 224

Inside Retail

OCTOBER 10, 2021

#FreedomDay pic.twitter.com/b7UVixIHxP — Liam Gilleland (@GillelandLiam) October 10, 2021. This is the checkouts at 12:30am! COVID19nsw pic.twitter.com/7sR0dzWngg — Yasmina Rifai (@yasminabanana) October 10, 2021. FreedomDay pic.twitter.com/hHhlBC4486 — Lenny Leonard (@MaitlandMumbler) October 10, 2021.

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Checkout Returns Management Shopping 173

Retail TouchPoints

DECEMBER 31, 2020

These are our predictions for retail in 2021. Accepting that this “cocooning” is a permanent shift is an important first step for success in 2021. The brands that will stand out in 2021 are the ones that take steps to properly unify their online and in-store experiences. Consumer Behavior has Changed for Good.

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Consumer Checkout Customer Experience Supermarket 334

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Advertising 141

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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Checkout Payment Services Shrinkage Returns 52

Retail TouchPoints

JUNE 29, 2021

This includes adjusting store hours to fit peak shopping times, reallocating inventory to different locations to increase sell-through, and adjusting planograms to remove bottlenecks that lead to longer checkout lines and wait times. Which impulse items are people buying at checkout? What to Expect from AI in Retail Over the Next Year.

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Payment Services Checkout Customer Retention Kiosk 228

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 280

Merchant Services Accounting Payment Services Returns 280

Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It For example, an easily navigable checkout page does little good when the product pages are frustrating for people with certain disabilities.

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Shopping Checkout Accounting Shipping 317

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) So what changes should we expect to see in 2022? Here’s my take: 1.

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Grocer Payment Services Checkout Value Offer 317

Retail TouchPoints

FEBRUARY 20, 2023

This entertains the customers and establishes a brand connection during the checkout downtime or while the product is being gift-wrapped. It’s better to think of these solutions as marketing tools and measure “return on objective” (ROO) rather than ROI. Tyler Wells is the North American Sales Manager for MicroTouch.

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Advertising Sporting Goods Returns Inventory Management 235

Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Now, Amazon is increasingly making its logistics services available outside of its own ecosystem.

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Merchant Services Fulfillment Checkout Location 258

CJ Retail Solutions

SEPTEMBER 15, 2021

Retail Industry Landscape 2021. People still love to go out and try things on, lookat goods, ask questions of human assistants and know they can return things to the store with the minimum of hassle. From the checkout to the boardroom, retail employees pulled together and recognised they had a job to do – and did it with aplomb.

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Fast Fashion Checkout Shopping Marketing 52

Retail TouchPoints

APRIL 21, 2021

The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. The benefit is wallets definitely streamline the checkout process, particularly on ecommerce, because there’s no manual entry of the information. of ecommerce spend.

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Merchant Services Payment Services Checkout Accounting 296

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. During the 2022 holiday season, 74% of shoppers visited a shopping centre, up from 70% ** in 2021, which translated to 39% of spend being in brick and mortar stores, up from 34% in 2021. Talk to iVend about mPOS for your stores.

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Shopping Point of Sale Payment Services Checkout 90

Inside Retail

SEPTEMBER 19, 2021

E-commerce may be booming in 2021, but the year remains shrouded in uncertainty. When will borders open and tourists return? But in this model, the marketplace platform delivers both the core back-end plus the shopping cart, search and checkout functionality that sits behind your customer experience. When will lockdowns end?

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Checkout Apparel Shopping Returns 130

Retail TouchPoints

APRIL 26, 2023

The New Retail Environment During the pandemic, retailers added face mask requirements, set up social distancing rules for checkout lines and increased cleaning protocols for employee and customer safety. The Bureau of Labor Statistics data from September 2021 indicated that the “quit rate” among food service workers reached 6.6%

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Management Checkout Planning Returns 266

Retail TouchPoints

AUGUST 2, 2021

With the 2021 holiday shopping season a few months away, it’s clear retailers need to find new and exciting ways to attract shoppers and create an impactful experience that keeps customers engaged. Although shoppers are currently flocking back to brick-and-mortar stores, research shows that 43% of U.S.

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Checkout Shopping Consumer Returns 317

CJ Retail Solutions

FEBRUARY 23, 2021

Retail Displays in 2021 – COVID Trends & Tips. Physical screens, usually transparent, have been erected in self-service POS stations, checkouts and security areas, and where deli counters have reopened, some form of screening has been included. These will no doubt continue through 2021. Some customers will remain nervous.

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Payment Services Outdoor Supermarket Checkout 40

Inside Retail

OCTOBER 6, 2021

Fast forward to October 2021, and Australia’s largest online fashion retailer The Iconic is leading the way on resale, partnering with AirRobe on the Circular Wardrobe, an initiative that allows customers to resell, rent, or recycle their preloved items with one click. Tapping into gen Z spending power.

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Payment Services Fashion Accessories Checkout 246

Inside Retail

JULY 28, 2021

In the last 12 months alone, the industry has seen household names across the globe forced into administration (with a number never to return) including Debenhams, Arcadia Group, JC Penny and Century 21. There’s no doubt that Covid-19 has brought about lasting changes to retail worldwide. This picture may not be as rosy as it first appears.

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Department Stores Consumer Returns Checkout 246

Retail TouchPoints

MAY 19, 2021

In March 2021, U.S. As more and more people get vaccinated, they will return to brick-and-mortar stores in even greater numbers, and that means retailers need to start preparing for an influx of foot traffic. Data is driving the return to in-store shopping and the approach you take to your marketing efforts.

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Retail Marketing Marketing Shopping Returns 170

Retail Gazette

APRIL 17, 2024

Almost a year after it was introduced in-store, the convience store chain launched the exclusive pricing online last month and has made the prices available to customers using UberEats , when they input their membership number at checkout. Superdrug Superdrug offers exclusive member prices for its Health & Beauty Card holders.

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Beauty and Health Supermarket Checkout Fashion 98

365 Retail

APRIL 28, 2021

Original research of 150 of the UK’s leading retailers, including 79 fashion brands, in the ‘ Operations Experience 2021: How Does UK Retail Measure Up ?’ Report benchmarked performance across key operations experience metrics – including checkout, shipping and returns.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Drop-Shipping Shipping Accounting Management 227