Retail TouchPoints

FEBRUARY 1, 2022

Most recently, the retailer announced plans to set up shop-in-shops at Lowe’s stores, with plans to expand to a total of 15 locations by March 2022. But other pet care retailers are vying to be leader of the pack. Chewy already has moved into pet insurance and established a Practice Hub for veterinarians.

Social Commerce 212

Social Commerce Planning Shopping Location 212

Retail TouchPoints

AUGUST 3, 2022

The digital innovation fund was first announced at the retailer’s Investor Day event in October 2021, and since then the fund has already made a number of investments in start-ups including Haut.ai , Adeptmind , Revea , LUUM and ReStyle.

Social Commerce 261

Social Commerce Accounting Marketing Planning 261

Retail TouchPoints

AUGUST 10, 2021

Two members of the design:retail 40 Under 40 class of 2021, Macy’s Prabhjot Singh and Under Armour ’s Christiana DiMattesa, will participate in the Retail Rockstars Setting the Future of In-Store Experience session. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. At Chicago’s McCormick Place, Aug.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Evaluating 2020 Metrics and Planning for 2021. This is a chance to get your entire team in one room and plan for 2021 together. Website traffic: More than 4.5

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail TouchPoints

SEPTEMBER 14, 2022

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

Social Commerce 247

Social Commerce Shopping Advertising Consumer 247

Retail TouchPoints

JUNE 2, 2022

With this acquisition, Pinterest is setting the stage for an expanded social commerce strategy and product offering. Although Pinterest plans to sunset THE YES site and app once the transaction closes, the goal is to implement a more integrated and evolved shopping vision.

Shopping 244

Shopping Social Commerce Checkout Fashion 244

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2

Customer Experience 304

Customer Experience Social Commerce Advertising Shopping 304

Retail TouchPoints

NOVEMBER 23, 2021

Now the retailer plans to make livestreaming history again with the first shoppable livestream on Twitter , featuring singer/songwriter Jason Derulo. Last December, Walmart became the first retailer to launch a shoppable livestream on TikTok. in a blog post announcing the Twitter livestream. in a blog post announcing the Twitter livestream.

Social Commerce 204

Social Commerce Shopping Apparel Planning 204

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more.

Social Commerce 232

Social Commerce Shopping Planning Consumer 232

Retail TouchPoints

JULY 5, 2022

The latest report, which was released in December 2021, found that not only are retailers selling through branded ecommerce sites ( 76% ) and stores ( 65% ), they also are using other channels including social commerce ( 43% ), mobile websites/apps ( 36% ) and marketplaces ( 35% ).

Fulfillment 237

Fulfillment Social Commerce Customer Retention Consumer 237

Retail TouchPoints

JULY 23, 2021

Before they’ve even started, the 2020 2021 Olympic Games have already made history. Despite everything that’s happened in recent weeks, the opening ceremony will take place as (re)scheduled July 23, 2021. NBC’s hybrid 2020/2021 logo. Bryan Wassel, News Editor. shoppers still need a bit of a nudge.

Advertising 306

Advertising Social Commerce Marketing Shopping 306

Retail TouchPoints

AUGUST 1, 2022

Helping more readers enjoy good books is key to Barnes & Noble’s purpose, and when you pair our local Bookseller recommendations with #BookTok recommended reads, any reader can consider their summer plans booked.”. In 2021, #BookTok helped sell 20 million books, according to The NPD Group. . The Back Story of #BookTok.

Social Commerce 240

Social Commerce Accounting Marketing Planning 240

Retail TouchPoints

JULY 1, 2022

This pilot follows a successful 2021 program with J.B. Autonomous specialists — a commercially licensed driver and a software technician — will be in the cab for the duration of each trip to monitor operations. Hunt and Waymo that moved more than 862,000 pounds of freight with no accidents and 100% on-time pickup and delivery.

Home Furnishings 247

Home Furnishings Planning Location ATS 247

Retail TouchPoints

NOVEMBER 5, 2021

Petco is staying at the forefront of social commerce via multiple live shopping events, produced in partnership with Facebook , that combine fashion, charity and adorable animals. Our goal is to be a leader in innovating and driving the use of social commerce in our category and in the U.S.”.

Social Commerce 274

Social Commerce Shopping Fashion Consumer 274

Retail TouchPoints

SEPTEMBER 29, 2022

is making significant investments in the space with the launch of an AR Lab in 2021 to help brands develop AR experiences and the acquisition of AR commerce company Vertebrae earlier this year, among other moves. Those three competitors in particular are also leading the charge in social commerce.

Social Commerce 226

Social Commerce Consumer Shopping Returns 226

Retail TouchPoints

MARCH 1, 2021

The amount and quality of content associated with products is so vital to Sam’s Club that the retailer plans to step up its use of product scorecards in 2021. “We Get Your Scorecards Here, Can’t Tell the Players Without a Scorecard. We ask, ‘How robust is the content? How many reviews are there?’

Consumer 278

Consumer Social Commerce Promotions Planning 278

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 136

Consumer Payment Services Fulfillment Advertising 136

Retail TouchPoints

FEBRUARY 19, 2021

. • The Big Find with QVC and HSN: Two-thirds of the 90+ emerging brands that Qurate Retail Group ’s QVC US and HSN plan to introduce in 2021 are either women-owned or minority-owned. The Curated by Kohl’s assortment is refreshed on a quarterly basis, and to kick off 2021 it will include Black-owned businesses include Aya Paper Co.

Apparel 254

Apparel Location Accessories Planning 254

Retail TouchPoints

MAY 24, 2022

In China, livestream commerce is already big business , generating more than $300 billion in sales in 2021 and representing 12% of ecommerce sales. Meanwhile, in North America, livestreaming represents just 0.1% of all online sales, representing a huge opportunity for growth.

Finance 277

Finance Promotions Marketing Planning 277

Retail TouchPoints

DECEMBER 16, 2021

The TalkShopLive integration with Walmart includes a connection through the retailer’s commerce API, so all brands with products distributed by Walmart can also create shoppable content by using its platform. Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season.

Checkout 238

Checkout Shopping Consumer Point of Sale 238

Retail TouchPoints

FEBRUARY 25, 2022

A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Redefining Social Shopping. Through 2021, nearly all the major U.S.

Shopping 294

Shopping Marketing Consumer Planning 294

Retail TouchPoints

JANUARY 19, 2023

The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size. Alloy noted that “it will be important to plan how retailers and brands will re-attract audiences and drive loyalty in the long run.”

Social Commerce 258

Social Commerce Consumer Marketing Shopping 258

Retail TouchPoints

AUGUST 19, 2021

A recent Shopkick survey proposes that these behaviors are likely to continue through the holiday season: 22% of consumers plan to shop for the holiday well ahead of schedule and 25% even plan to finish their shopping by Thanksgiving, which historically has been the “official kick off” of the holiday shopping season.

ATS 298

ATS Markdowns Consumer Social Commerce 298

Retail TouchPoints

JULY 30, 2021

We test and learn as much as possible leading up to the event and then lock in a plan and hang on for 11.11.”. They definitely need to have a dedicated plan for China and have the right partners in place to help them execute their vision and strategy.”. billion in 2021, making up 37.4% of all social commerce sales this year.

Merchant Services 275

Merchant Services Accounting Social Commerce Payment Services 275

Retail TouchPoints

MAY 12, 2022

This generation of “Super Creatives” are more likely to engage in social commerce than older generations. In 2021, the global metaverse market was estimated at $38.85 Dedicating time to learn about, plan and spearhead new initiatives may be quite difficult. But it won’t be very long before it’s commonplace.

Marketing 314

Marketing Advertising Social Commerce Planning 314

Retail TouchPoints

NOVEMBER 16, 2022

Square plans to announce additional details about the card in 2023. It will include the Holiday 2022 Meta Foresight Interactive Report , offering insights from the 2019, 2020 and 2021 holiday seasons across 33 key markets as well as tips on turning new holiday customers into returning shoppers after the season ends.

Merchant Services 237

Merchant Services Finance Advertising Marketing 237

Retail TouchPoints

JUNE 7, 2021

The increase in social media usage, combined with a tandem increase in online purchasing, proved to be the push both consumers and brands needed to move into the burgeoning realm of social commerce.

Payment Services 219

Payment Services Social Commerce Consumer Advertising 219

Inside Retail

JUNE 28, 2022

However, Huang is coy to reveal details around its expansion strategy, simply saying: “I can share that we do have plans for Peninsular Malaysia.”. Expansion plans. The company also plans to crossover with different industries to create more value for its consumers. Backend intelligence.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? Are you thinking about how the US retail trade industry fared during the first quarter of 2021? trillion in the first quarter of 2021. trillion in 2021. Considering these retail stats, you can expect that the future of retail will be bright in 2021.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Inside Retail

MAY 2, 2021

Retail brands quickly realised that it was no longer business as usual after the pandemic set in, and marketing plans, execution, creative, and channels had to be re-thought wholescale. Consumers are visiting their local suburban shopping centres and stores more often in 2021 than they did pre-pandemic.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Inside Retail

APRIL 13, 2022

Less than a year after launching, local e-commerce aggregator Una Brands already has a portfolio of 30 e-commerce businesses throughout the APAC region and an annual revenue run rate of $100 million. And it plans to spend a further $100 million over the next two years as it looks to become a unicorn.

Social Commerce 130

Social Commerce Inventory Management Marketing Brand Management 130

Independent Retailer

MARCH 29, 2022

The impact and growth of social media brands play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. Social apps that already allow for commerce include Instagram , Facebook , and Pinterest , but TikTok and Twitter are also experimenting with shopping features.

Social Commerce 82

Social Commerce Merchant Services Inventory Management Wholesale 82

Retail TouchPoints

SEPTEMBER 22, 2022

From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%. To celebrate the platform’s anniversary and solidify its dominance in online luxury, the Luxury Pavilion will host an augmented reality fashion show on Sept. 22 in collaboration with Vogue China.

Fashion 208

Fashion Consumer Shopping Marketing 208

Rangeme

SEPTEMBER 28, 2021

Worldwide, the average consumer between the ages of 16 and 64 spends 145 minutes per day on social media. 1 Daily time spent on social networking by internet users worldwide from 2012 to 2020. January 2021. A recent survey found 72% of respondents are more influenced to shop via social media now compared to a year ago.

Advertising 52

Advertising Shopping Consumer Social Commerce 52

Retail TouchPoints

JUNE 14, 2022

announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed. When Facebook, Inc., But despite its buzz, the metaverse is still very much in its infancy and its shape is very loosely defined.

Merchant Services 222

Merchant Services Social Commerce Customer Experience Fashion 222

Retail TouchPoints

MAY 6, 2021

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce.

Beauty and Health 152

Beauty and Health Accounting Social Commerce Advertising 152

Retail TouchPoints

NOVEMBER 10, 2023

While they are essentially the same thing, many industry experts believe the term “commerce media” offers a more accurate definition of what these new advertising platforms are able to do. For example, Macy’s RMN hit the market in 2020 and was able to generate $105 million in revenue by the next year, 2021.

Advertising 258

Advertising Marketing Social Commerce Consumer 258