Independent Retailer

FEBRUARY 15, 2022

trillion set in 2021, to a predicted $5.42 Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. With this in mind, how do online sellers capitalize on social commerce trends, and what preparation must be made to ensure success in 2022?

Social Commerce 83

Social Commerce Payment Services Marketing Fulfillment 83

Inside Retail

JULY 26, 2021

Yves Saint Laurent partnered with China Duty Free Group to bring its #Claimyourlove campaign to Hainan on China’s Valentine’s Day 2021, launching a sweat-proof, all-weather foundation at the tropical paradise. On June 2021, Chinese beauty brand Florasis introduced its namesake to connect with online audiences.

Social Commerce 130

Social Commerce Advertising Apparel Accounting 130

LS Retail

DECEMBER 6, 2021

What you need to know about social commerce. Quote of the week: "Let us love winter, for it is the spring of genius." – Pietro Aretino The 10 best podcasts in 2021, according to The New York Times. Comcast RISE grants returns ! Why ecommerce is so important to Indonesia's small businesses. Add one more: How She Went Global®.

Social Commerce 66

Social Commerce Returns Management 66

Inside Retail

OCTOBER 22, 2023

Founded in 2011, Poshmark is a social commerce marketplace where users can buy and sell new and secondhand fashion, home goods, and electronics. The firm expanded to Australia and India in 2021 and entered the UK in January this year. million monthly active users on its phone apps.

Marketing 263

Marketing Social Commerce Fashion Planning 263

Retail Dive

JANUARY 11, 2022

Driven by Gen Z and millennials, shopping on social media platforms is forecast to grow from $492 billion in 2021 to $1.2 trillion by 2025.

Social Commerce 125

Social Commerce Shopping 125

Retail TouchPoints

FEBRUARY 9, 2024

in late 2023 after first expanding to the area in 2021. The rise of discount apps like Shein and burgeoning social commerce efforts like TikTok’s Shop are a threat to Amazon’s ecommerce dominance , one it is working to mitigate. Shein isn’t alone in edging into Amazon’s Silicon Valley turf.

Fulfillment 261

Fulfillment Social Commerce Apparel Customer Experience 261

Retail TouchPoints

AUGUST 3, 2021

2021 will continue to be an uncertain year, with business growth slow to pick up for the industry. Social Commerce. Influencer marketing is huge these days, and understandably so with social media becoming an addictive lifestyle choice for most people around the world. Livestream Commerce. which reached $19.42

Fashion 290

Fashion Social Commerce Fast Fashion Consumer 290

Retail TouchPoints

DECEMBER 7, 2021

For example, while Warby Parker announced a year-over-year revenue increase of 32% in its Q3 2021 earnings, the brand also reported an operating loss of $92 million for the quarter, more than double its $41.3 RECOMMENDED LISTENING: Riding the Social Commerce Wave. Instead, they will focus on scaling social commerce.

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Social Commerce Consumer Marketing Advertising 248

365 Retail

NOVEMBER 1, 2021

As 2021 reaches its close, the retail industry has undergone a number of dramatic changes within the past several months. Continue reading to familiarise yourself with the top retail trends of 2021. . The proliferation of social commerce. The post Top Retail Trends of 2021 appeared first on 365 RETAIL | Retail News.

Retail Trends 69

Retail Trends Social Commerce Merchant Services Checkout 69

Retail TouchPoints

JULY 22, 2022

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. Prediction #1: Content will Become Central to Commerce. Verdict: Spot on.

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Social Commerce Inventory Management Fulfillment Shipping 306

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2

Customer Experience 317

Customer Experience Social Commerce Advertising Shopping 317

Retail TouchPoints

AUGUST 10, 2021

Two members of the design:retail 40 Under 40 class of 2021, Macy’s Prabhjot Singh and Under Armour ’s Christiana DiMattesa, will participate in the Retail Rockstars Setting the Future of In-Store Experience session. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. At Chicago’s McCormick Place, Aug.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

SEPTEMBER 14, 2022

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

Social Commerce 278

Social Commerce Shopping Advertising Consumer 278

Retail TouchPoints

MARCH 3, 2021

American Eagle (AE) kicked off its spring 2021 Jeans Are Forever campaign with the debut of its AE x Snapchat AR Jeans Guide, featuring a range of fashion denim for men and women. As social commerce adoption continues to pick up its pace, more retailers are offering shoppable content on platforms like Snapchat, Instagram and TikTok.

Social Commerce 264

Social Commerce Checkout Fashion Location 264

Retail TouchPoints

JULY 5, 2022

The latest report, which was released in December 2021, found that not only are retailers selling through branded ecommerce sites ( 76% ) and stores ( 65% ), they also are using other channels including social commerce ( 43% ), mobile websites/apps ( 36% ) and marketplaces ( 35% ).

Fulfillment 276

Fulfillment Social Commerce Customer Retention Consumer 276

Retail TouchPoints

AUGUST 3, 2022

The digital innovation fund was first announced at the retailer’s Investor Day event in October 2021, and since then the fund has already made a number of investments in start-ups including Haut.ai , Adeptmind , Revea , LUUM and ReStyle.

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Social Commerce Accounting Marketing Planning 297

Retail TouchPoints

FEBRUARY 1, 2022

The retailer also has: Created live shopping events with strong social commerce elements; Launched a New York City flagship store focused on its Reddy private label brand in November 2021 ; and Launched a retail media network in May 2021. But other pet care retailers are vying to be leader of the pack.

Social Commerce 258

Social Commerce Planning Shopping Location 258

Retail TouchPoints

JUNE 2, 2022

With this acquisition, Pinterest is setting the stage for an expanded social commerce strategy and product offering. Following a record 2021, during which it surpassed $2 billion in revenue, Pinterest has been incorporating new tools and building out fresh features for shoppers and merchants.

Shopping 277

Shopping Social Commerce Checkout Fashion 277

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Evaluating 2020 Metrics and Planning for 2021. This is a chance to get your entire team in one room and plan for 2021 together. Website traffic: More than 4.5

Payment Services 152

Payment Services Promotions Shipping Planning 152

Retail TouchPoints

NOVEMBER 23, 2021

Twitter is a bit late to the live shopping party — TikTok , Facebook , Instagram , Pinterest and YouTube all have rolled out a range of video commerce capabilities — but they are certainly starting with a bang, and with a social commerce veteran at that. in a blog post announcing the Twitter livestream.

Social Commerce 253

Social Commerce Shopping Apparel Planning 253

Retail TouchPoints

OCTOBER 4, 2022

Additionally, the acquisition will enable Poshmark to roll out livestreaming capabilities through Naver’s Shopping Live solution, which earned over $25 billion in GMV transacted in 2021.

Social Commerce 274

Social Commerce Fashion Boutique Shopping 274

Retail TouchPoints

JULY 23, 2021

Before they’ve even started, the 2020 2021 Olympic Games have already made history. Despite everything that’s happened in recent weeks, the opening ceremony will take place as (re)scheduled July 23, 2021. NBC’s hybrid 2020/2021 logo. Bryan Wassel, News Editor. shoppers still need a bit of a nudge.

Advertising 306

Advertising Social Commerce Marketing Shopping 306

Retail TouchPoints

SEPTEMBER 16, 2021

Research from Meredith indicates that consumers are craving cooking inspiration, with the publisher predicting that views of “Meal Plans”-related articles and plans will be up 30% across its sites in 2021 versus last year.

Social Commerce 282

Social Commerce Shopping Planning Consumer 282

Inside Retail

MARCH 20, 2024

Estimates suggest China’s social commerce market enjoyed a 40.25 per cent increase from 2021 to 2022 and is expected to grow at 17 per cent per year between 2021 and 2025, topping $1 trillion in annual sales in 2023. China’s e-commerce market, worth $1.9 Live streaming has become immensely popular.

Retail Marketing 130

Retail Marketing Marketing Social Commerce Consumer 130

Retail TouchPoints

AUGUST 1, 2022

It’s one of the most active communities on TikTok, all centered around the hashtag #BookTok — but don’t confuse it with social commerce. In 2021, #BookTok helped sell 20 million books, according to The NPD Group. . “ #BookTok has changed the book industry dramatically over the last year and a half ,” said Brigman.

Social Commerce 277

Social Commerce Accounting Marketing Planning 277

Retail TouchPoints

SEPTEMBER 29, 2022

is making significant investments in the space with the launch of an AR Lab in 2021 to help brands develop AR experiences and the acquisition of AR commerce company Vertebrae earlier this year, among other moves. Those three competitors in particular are also leading the charge in social commerce.

Social Commerce 273

Social Commerce Consumer Shopping Returns 273

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience.

Returns 288

Returns Shopping Promotions Social Commerce 288

Inside Retail

JULY 2, 2023

Staking its claim in the burgeoning social commerce space, Google-owned YouTube has launched its first dedicated ‘shopping channel’ in South Korea. Social commerce is already popular in South Korea, with the country’s live commerce market projected to grow to 10 trillion won (AU$11.4 trillion won in 2021.

Shopping 130

Shopping Social Commerce Marketing 130

Retail TouchPoints

NOVEMBER 5, 2021

Petco is staying at the forefront of social commerce via multiple live shopping events, produced in partnership with Facebook , that combine fashion, charity and adorable animals. Our goal is to be a leader in innovating and driving the use of social commerce in our category and in the U.S.”.

Social Commerce 279

Social Commerce Shopping Fashion Consumer 279

Hyken

MAY 31, 2021

Traditional e-commerce, mobile commerce (m-commerce), and social commerce (s-commerce) each have their own customer expectations that merchants must meet in order to stay competitive. The post 5 Top Customer Service Articles of the Week 5-31-2021 appeared first on Shep Hyken.

Merchant Services 109

Merchant Services Customer Experience Social Commerce Fashion 109

Retail TouchPoints

JUNE 3, 2022

Enter social commerce. What is Social Commerce? According to Accenture , social commerce is “the integration of social experiences and ecommerce transactions in a single path to purchase, enabled by a single platform.” The Explosion of Social Commerce. In the U.S.,

Social Commerce 294

Social Commerce Accounting Consumer Customer Experience 294

Retail TouchPoints

JUNE 22, 2022

Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. billion Tweets mentioning business globally in 2021 alone. The integration can help retailers access Twitter’s untapped demand — there were 6.5

Merchant Services 288

Merchant Services Payment Services Social Commerce Shopping 288

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 152

Consumer Payment Services Fulfillment Advertising 152

Retail TouchPoints

OCTOBER 24, 2022

Investments will focus on areas including the customer experience, circular inventory and services, and social commerce. Circular fashion has been a growing business for eBay, which saw a 7,000% increase in searches for “pre-loved fashion” during May to August 2022 compared to the same period in 2021.

Fashion 264

Fashion Social Commerce Promotions Customer Experience 264

Retail TouchPoints

MAY 13, 2021

The number of active users on Alibaba Group ’s ecommerce platforms topped 1 billion for the first time in fiscal year 2021, but this milestone was tainted by the company’s first quarterly operating loss since it went public in 2014 — a result of the historic antitrust penalty levied against the company earlier this year. billion yuan ($1.2

Home Furnishings 210

Home Furnishings Merchant Services Supermarket Social Commerce 210

Retail TouchPoints

APRIL 24, 2023

retail social commerce projected to reach $80 billion by 2025, according to Insider Intelligence , more consumers, especially Gen Z and millennial shoppers, are turning to creators to help with their purchase decisions. Creator-guided shopping is booming, with no signs of slowing down.

Shopping 286

Shopping Accessories Social Commerce Consumer 286

Retail TouchPoints

MARCH 1, 2021

The amount and quality of content associated with products is so vital to Sam’s Club that the retailer plans to step up its use of product scorecards in 2021. “We Producing videos with buyers talking about what they’re passionate about, and why they buy what they buy, gives us an opportunity to leverage social commerce ,” said Mancilla.

Consumer 290

Consumer Social Commerce Promotions Planning 290