Retail TouchPoints

AUGUST 3, 2022

The digital innovation fund was first announced at the retailer’s Investor Day event in October 2021, and since then the fund has already made a number of investments in start-ups including Haut.ai , Adeptmind , Revea , LUUM and ReStyle.

Social Commerce 275

Social Commerce Accounting Marketing Planning 275

Retail TouchPoints

SEPTEMBER 14, 2022

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

Social Commerce 261

Social Commerce Shopping Advertising Consumer 261

Retail TouchPoints

MARCH 15, 2022

If you spend any time at all on social media it’s hard to escape influencers, and there’s a good reason for that — they are incredibly compelling, both to consumers and advertisers. While influencer marketing clearly isn’t going anywhere, it might soon have a new name: the “creator” appellation is increasingly taking precedence.

Marketing 272

Marketing Advertising Consumer Marketing Spend 272

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2

Customer Experience 312

Customer Experience Social Commerce Advertising Shopping 312

Retail TouchPoints

AUGUST 10, 2021

Two members of the design:retail 40 Under 40 class of 2021, Macy’s Prabhjot Singh and Under Armour ’s Christiana DiMattesa, will participate in the Retail Rockstars Setting the Future of In-Store Experience session. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. At Chicago’s McCormick Place, Aug.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ).

Fulfillment 252

Fulfillment Social Commerce Customer Retention Consumer 252

Retail TouchPoints

NOVEMBER 23, 2021

Now the retailer plans to make livestreaming history again with the first shoppable livestream on Twitter , featuring singer/songwriter Jason Derulo. This is just the first of many live shopping events we hope brands will be able to bring to market, and we can’t wait for people to watch, chat and shop, all through Twitter.”.

Social Commerce 219

Social Commerce Shopping Apparel Planning 219

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart has teamed up with media company Meredith for a cross-platform partnership designed to help customers plan and prepare meals faster and more easily through AI-powered meal planning, shoppable recipes, visual search, chatbots and more.

Social Commerce 245

Social Commerce Shopping Planning Consumer 245

Retail TouchPoints

JULY 23, 2021

Before they’ve even started, the 2020 2021 Olympic Games have already made history. Despite everything that’s happened in recent weeks, the opening ceremony will take place as (re)scheduled July 23, 2021. NBC’s hybrid 2020/2021 logo. Bryan Wassel, News Editor. shoppers still need a bit of a nudge.

Advertising 306

Advertising Social Commerce Marketing Shopping 306

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. Evaluating 2020 Metrics and Planning for 2021. are factored in.

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail TouchPoints

AUGUST 1, 2022

Helping more readers enjoy good books is key to Barnes & Noble’s purpose, and when you pair our local Bookseller recommendations with #BookTok recommended reads, any reader can consider their summer plans booked.”. And in the process, it’s taken all the marketing out of a book’s success. The Back Story of #BookTok.

Social Commerce 255

Social Commerce Accounting Marketing Planning 255

Retail TouchPoints

MAY 24, 2022

market will more than triple by 2024 to reach $35 billion. In China, livestream commerce is already big business , generating more than $300 billion in sales in 2021 and representing 12% of ecommerce sales. Firework already counts among its clients Albertsons Companies , The Fresh Market , Omnicom Media Group and Unilever.

Finance 292

Finance Promotions Marketing Planning 292

Retail TouchPoints

JANUARY 19, 2023

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.

Social Commerce 273

Social Commerce Consumer Marketing Shopping 273

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Square plans to announce additional details about the card in 2023. Multiple Meta Resources.

Merchant Services 252

Merchant Services Finance Advertising Marketing 252

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 139

Consumer Payment Services Fulfillment Advertising 139

Retail TouchPoints

FEBRUARY 25, 2022

A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Most social networks offer in-app shopping solutions now, including live video to meet shoppers’ demands. Redefining Social Shopping.

Shopping 302

Shopping Marketing Consumer Planning 302

Retail TouchPoints

SEPTEMBER 29, 2022

is making significant investments in the space with the launch of an AR Lab in 2021 to help brands develop AR experiences and the acquisition of AR commerce company Vertebrae earlier this year, among other moves. Those three competitors in particular are also leading the charge in social commerce.

Social Commerce 237

Social Commerce Consumer Shopping Returns 237

Retail TouchPoints

JULY 30, 2021

products, combined with the sheer size of the Chinese market, make the potential hard to ignore : “It’s an opportunity for Western brands to find a faster-growing market than the one they’re currently operating in. We test and learn as much as possible leading up to the event and then lock in a plan and hang on for 11.11.”.

Merchant Services 278

Merchant Services Accounting Social Commerce Payment Services 278

Retail TouchPoints

FEBRUARY 19, 2021

Each of the winners received marketing and mentoring support along with a place in the retailer’s merchandise mix. The Big Find with QVC and HSN: Two-thirds of the 90+ emerging brands that Qurate Retail Group ’s QVC US and HSN plan to introduce in 2021 are either women-owned or minority-owned. Big Find pitch session.

Apparel 268

Apparel Location Accessories Planning 268

Retail TouchPoints

NOVEMBER 10, 2023

Examples of retail media networks include Amazon Advertising, Walmart Connect, Target’s Roundel, Kroger Precision Marketing and Best Buy’s Retail Media+. Back to top Retail Media vs. Commerce Media Another term often used interchangeably with “retail media” is “commerce media.”

Advertising 273

Advertising Marketing Social Commerce Consumer 273

Retail TouchPoints

AUGUST 19, 2021

A recent Shopkick survey proposes that these behaviors are likely to continue through the holiday season: 22% of consumers plan to shop for the holiday well ahead of schedule and 25% even plan to finish their shopping by Thanksgiving, which historically has been the “official kick off” of the holiday shopping season.

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

MARCH 1, 2021

The amount and quality of content associated with products is so vital to Sam’s Club that the retailer plans to step up its use of product scorecards in 2021. “We Get Your Scorecards Here, Can’t Tell the Players Without a Scorecard. We ask, ‘How robust is the content? How many reviews are there?’

Consumer 285

Consumer Social Commerce Promotions Planning 285

Inside Retail

JUNE 28, 2022

However, Huang is coy to reveal details around its expansion strategy, simply saying: “I can share that we do have plans for Peninsular Malaysia.”. Expansion plans. Miniso has a localised website in Malaysia and also maintains a presence across popular social media platforms in the region. The marketplace. Backend intelligence.

Inventory Turnover 130

Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

SEPTEMBER 22, 2022

With China set to become the world’s largest luxury market by 2025 , Alibaba is intent on building out the immersive digital experience on its Tmall Luxury Pavilion to capture those consumers. From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%.

Fashion 224

Fashion Consumer Shopping Marketing 224

Inside Retail

APRIL 13, 2022

Less than a year after launching, local e-commerce aggregator Una Brands already has a portfolio of 30 e-commerce businesses throughout the APAC region and an annual revenue run rate of $100 million. And it plans to spend a further $100 million over the next two years as it looks to become a unicorn.

Social Commerce 130

Social Commerce Inventory Management Marketing Brand Management 130

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. The retail market size is continuously growing. trillion in the first quarter of 2021. trillion in 2021.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Rangeme

SEPTEMBER 28, 2021

The mall is now digital, global and social – and it’s changing how brands market their products. Soaring e-commerce adoption has driven consumer packaged goods (CPG) suppliers to embrace digital marketing to connect with consumers around the clock and around the world to fuel sales. January 2021. July 14, 2021.

Advertising 52

Advertising Shopping Consumer Social Commerce 52

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

Merchant Services 249

Merchant Services Payment Services Promotions Location 249

Retail TouchPoints

MAY 6, 2021

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce.

Beauty and Health 154

Beauty and Health Accounting Social Commerce Advertising 154

Retail TouchPoints

MARCH 2, 2022

The new structure is designed to strengthen differentiation between QVC and HSN by giving each brand’s team direct control over its own merchandising, planning and programming, brand marketing, broadcast and ecommerce operations. In fiscal 2021, QVC U.S. billion in revenue, and HSN made up the other one-quarter.

Fulfillment 163

Fulfillment Marketing Shopping Customer Experience 163

Retail TouchPoints

JUNE 7, 2021

The increase in social media usage, combined with a tandem increase in online purchasing, proved to be the push both consumers and brands needed to move into the burgeoning realm of social commerce.

Payment Services 220

Payment Services Social Commerce Consumer Advertising 220

Retail TouchPoints

NOVEMBER 1, 2022

Increasingly, marketing teams are turning to influencers to help reaffirm and amplify that authenticity in order to build credibility among an increasingly skeptical audience. That is why 39% of marketing agencies and brands now spend 10% to 20% of their overall marketing budgets on influencer marketing, according to Statista.

Marketing 147

Marketing Consumer Fulfillment Social Commerce 147

Inside Retail

MAY 2, 2021

Retail brands quickly realised that it was no longer business as usual after the pandemic set in, and marketing plans, execution, creative, and channels had to be re-thought wholescale. Consumers are visiting their local suburban shopping centres and stores more often in 2021 than they did pre-pandemic.

Consumer 200

Consumer Social Commerce Shopping Returns 200

Retail TouchPoints

JUNE 14, 2022

announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed. When Facebook, Inc., But despite its buzz, the metaverse is still very much in its infancy and its shape is very loosely defined. Retail in the Metaverse, Today and Tomorrow.

Merchant Services 237

Merchant Services Social Commerce Customer Experience Fashion 237

Retail TouchPoints

JULY 9, 2020

Leading into the pandemic, the luxury category had a positive outlook, according to Bain , with the overall market growing by 4% annually, and reaching an estimated $1.5 China’s influence on the luxury market is significant, accounting for 35 % of luxury purchases worldwide, according to Willersdorf. trillion in current exchange rates.

Clienteling 261

Clienteling Consumer Accounting Boutique 261

Retail TouchPoints

NOVEMBER 16, 2020

Some of this luxury market growth could be attributed to coronavirus travel restrictions, which have prevented wealthy Chinese consumers from buying items in person at high-end shops in New York City, Paris, Rome, etc. That dimension of brand positioning is worth considering in the Chinese market.”. There’s a lot that U.S.

Fulfillment 197

Fulfillment Consumer Marketing Shopping 197

Independent Retailer

MARCH 29, 2022

The impact and growth of social media brands play a huge part in what we see on our newsfeeds — and with that, social commerce has flourished. Social apps that already allow for commerce include Instagram , Facebook , and Pinterest , but TikTok and Twitter are also experimenting with shopping features.

Social Commerce 82

Social Commerce Merchant Services Inventory Management Wholesale 82