Retail TouchPoints

SEPTEMBER 14, 2022

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

Social Commerce 261

Social Commerce Shopping Advertising Consumer 261

Retail TouchPoints

AUGUST 10, 2021

Rite Aid Chief Retail Officer Andrew Persaud will discuss how the retailer’s reimagining of the traditional store experience has created closer connections with its customers. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. These are just a sampling of the sessions that fill the retailX 2021 agenda.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

SEPTEMBER 29, 2022

is making significant investments in the space with the launch of an AR Lab in 2021 to help brands develop AR experiences and the acquisition of AR commerce company Vertebrae earlier this year, among other moves. Those three competitors in particular are also leading the charge in social commerce.

Social Commerce 237

Social Commerce Consumer Shopping Returns 237

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 139

Consumer Payment Services Fulfillment Advertising 139

Retail TouchPoints

MARCH 1, 2021

The amount and quality of content associated with products is so vital to Sam’s Club that the retailer plans to step up its use of product scorecards in 2021. “We Get Your Scorecards Here, Can’t Tell the Players Without a Scorecard. We ask, ‘How robust is the content? How many reviews are there?’

Consumer 285

Consumer Social Commerce Promotions Planning 285

Retail TouchPoints

FEBRUARY 19, 2021

. • The Big Find with QVC and HSN: Two-thirds of the 90+ emerging brands that Qurate Retail Group ’s QVC US and HSN plan to introduce in 2021 are either women-owned or minority-owned. The Curated by Kohl’s assortment is refreshed on a quarterly basis, and to kick off 2021 it will include Black-owned businesses include Aya Paper Co.

Apparel 268

Apparel Location Accessories Planning 268

Retail TouchPoints

JANUARY 19, 2023

The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size. Alloy noted that “it will be important to plan how retailers and brands will re-attract audiences and drive loyalty in the long run.”

Social Commerce 273

Social Commerce Consumer Marketing Shopping 273

Retail TouchPoints

DECEMBER 16, 2021

The TalkShopLive integration with Walmart includes a connection through the retailer’s commerce API, so all brands with products distributed by Walmart can also create shoppable content by using its platform. Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season.

Checkout 251

Checkout Shopping Consumer Point of Sale 251

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

Merchant Services 249

Merchant Services Payment Services Promotions Location 249

Retail TouchPoints

JUNE 14, 2022

announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed. When Facebook, Inc., But despite its buzz, the metaverse is still very much in its infancy and its shape is very loosely defined.

Merchant Services 237

Merchant Services Social Commerce Customer Experience Fashion 237

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? Are you thinking about how the US retail trade industry fared during the first quarter of 2021? trillion in the first quarter of 2021. trillion in 2021. Considering these retail stats, you can expect that the future of retail will be bright in 2021.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

SEPTEMBER 22, 2022

From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%. This year, Cartier , Vacheron Constantin and Burberry were among a group of brands that also offered video consultations through one-on-one livestreams with VIP customers.

Fashion 224

Fashion Consumer Shopping Marketing 224

Retail TouchPoints

JULY 20, 2022

Where does that leave retailers today, especially as they develop their holiday plans and finalize their budgets for 2023? The highest-ranking company implemented 85% of designated best practices, a significant increase from the highest score ( 72% ) in 2021.

Consumer 252

Consumer Customer Experience Inventory Management Shopping 252

Retail TouchPoints

MARCH 2, 2022

The new structure is designed to strengthen differentiation between QVC and HSN by giving each brand’s team direct control over its own merchandising, planning and programming, brand marketing, broadcast and ecommerce operations. In fiscal 2021, QVC U.S. billion in revenue, and HSN made up the other one-quarter.

Fulfillment 163

Fulfillment Marketing Shopping Customer Experience 163

Retail TouchPoints

JANUARY 19, 2022

When asked by CNBC Closing Bell co-anchor Sara Eisen whether Ralph Lauren plans to release its own line of NFTs, Louvet noted that while they are having conversations internally, they “don’t just want to follow the trend. The brand was even able to sell 100,000 units by offering digital apparel for avatars inside of Zepeto.

Department Stores 247

Department Stores Wholesale Consumer Fashion 247

Retail TouchPoints

AUGUST 5, 2021

The developer also will be able to access more granular first-party data around shopper intent, behavior and overall impact of AR experiences. Others are harnessing digital tactics to create anytime, anywhere engagement strategies that help shoppers plan trips more thoughtfully based on their needs and preferences.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

JANUARY 27, 2021

Below, Shokrian shared his take on issues including: How COVID-19 impacted brand positioning and growth ; Why MeUndies is integrating social responsibility into its broader community-building efforts; Which omnichannel investments are top priorities in 2021; and His leadership lessons from 2020. looks like,” Shokrian said.

Consumer 250

Consumer Apparel Fulfillment Planning 250

Retail TouchPoints

JULY 9, 2020

To adapt and thrive in the long term, luxury brands will have to “accelerate their e-Commerce growth and re-create the luxury experience online,” explained Adam Freede, CEO of MadaLuxe Group , a distributor of luxury fashion. Promotion of the film to spotlight the Dior Autumn-Winter 2020-2021 Haute Couture collection.

Clienteling 261

Clienteling Consumer Accounting Boutique 261

Retail TouchPoints

NOVEMBER 16, 2020

retailers got egg on their face when they tried to push Westernized marketing plans in the Eastern countries. presidential administration set to come in in 2021, pressure to cool down trade tensions between the two countries are likely to come from businesses on both sides of the Pacific. companies and Chinese consumers.

Fulfillment 197

Fulfillment Consumer Marketing Shopping 197

Retail TouchPoints

JUNE 3, 2021

E-commerce University 2021. Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. billion industry by the end of 2021. Access Now.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

DECEMBER 21, 2023

BB&B had been in decline over the past few years, fueled in part by an ill-fated foray into private label that began in March 2021 along with store closures and layoffs followed disappointing financial results in August 2022. In an ironic twist, Johnson himself had to say “goodbye” to the new Bed Bath & Beyond in November.

Sporting Goods 291

Sporting Goods Advertising Consumer Apparel 291

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Episode 269 of the Jason & Scot show was recorded on Thursday July 8, 2021. Social commerce and the the sleeper is.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

JANUARY 4, 2021

During its Q2 2021 results call , e.l.f. We will continue to lead with insight, a first-ever mentality and a pipeline of innovative activations planned. Beauty address this reality in 2021? The plan will be centered around the brand vision, “because all people can be well people.” How will e.l.f.

Beauty and Health 264

Beauty and Health Consumer Health & Wellness Marketing 264

Retail TouchPoints

MARCH 11, 2022

The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities between what is possible from one app to another and each platform fighting to keep up — both with consumers’ expectations and each other. The race is clearly on to get a piece of what is expected to be a $1.2

Social Commerce 273

Social Commerce Merchant Services Advertising Shopping 273

Retail TouchPoints

AUGUST 11, 2022

That’s why Founder and CEO Ariel Kay has spent the last year building out her executive leadership team, with one of her key appointments being Drew Sheriff , who took the helm as Chief Commercial Officer in November 2021. Parachute plans to double its physical store footprint and reach 30 operational stores by the end of 2022.

Location 256

Location Marketing Fulfillment Social Commerce 256

Retail Geek

JANUARY 6, 2023

12:35] Look it was an early social commerce player as far as leveraging Pinterest and things that you could do with. The passion for retail for e-commerce digital for. I was fortunate that I have the ability to do this but I basically gave myself 2021 off.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

APRIL 16, 2021

and UK shoppers between December 2020 and January 2021 — saw a whopping 83% of respondents indicate that convenience was more important to them in online shopping than it was five years ago. In fact, 78% of those surveyed said they value ease and convenience more now than they did prior to the pandemic. Source: Linnworks.

Payment Services 301

Payment Services Returns Consumer Shipping 301