Retail TouchPoints

APRIL 18, 2024

If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consumers hate. A room at the Mint House 70 Pine location in NYC.

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Inside Retail

OCTOBER 11, 2021

Retail shopping centres face a major challenge rebuilding customer traffic and sales after the Covid-19 pandemic is controlled. With occupancy rates under pressure, shopping-centre landlords have already reviewed property valuations to account for tighter rent market conditions and financial concessions required to retain key retail brands.

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Retail TouchPoints

MARCH 28, 2023

The Body Shop has gone beyond hair care, shower gels and hand soaps to include makeup in its product refill program, which prevented more than half a million plastic bottles from entering the environment in 2022 alone. stores in April 2022 , The Body Shop has stations in 50% of its U.S. footprint. “We

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Inside Retail

FEBRUARY 25, 2024

As Chinese consumer spending on luxury goods continues to surge, luxury brands are doing everything they can to enhance their overall appeal. According to Euromonitor research, Chinese consumer spending on luxury goods is expected to hit $88 billion by 2028.

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Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

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Retail TouchPoints

AUGUST 7, 2020

One common thread among many of the studies: fewer trips to brick-and-mortar stores in favor of increased online shopping. However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. The survey of 809 U.S.

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Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised.

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Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in March compared to the same month in 2019, pre-Covid, and for the quarter were up by 7.1 per cent to 90.4 per cent in 2022.”.

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Retail Focus

NOVEMBER 15, 2021

Bright Data , the global industry leader in making public web data accessible to all, has today released new research that reveals consumer sentiments around the 2021 holiday shopping season, including Black Friday and Cyber Monday. The research, carried out by Vanson Bourne , surveyed 4,000 consumers across the US and UK.

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Retail TouchPoints

NOVEMBER 10, 2022

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. While that may seem odd to say, given the extent that ecommerce now pervades most consumers’ everyday shopping, the current hot take from some industry analysts is that ecom growth has slowed and brick-and-mortar retail is on the rise.

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Retail TouchPoints

OCTOBER 12, 2023

How CarePass is Adding Value for Customers…and CVS Launched nationwide in 2019 , the CarePass program offers members a range of benefits for $5 a month or $48 a year. We quite literally put our money where our mouth is, and it really reinforces what we stand for. It creates this virtuous cycle of growth and differentiation for our program.”

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Inside Retail

JUNE 2, 2021

More young consumers are moving toward second-hand fashion options, conscious of the environment and carbon footprint of the clothing industry. The post Etsy to buy fashion reseller Depop in push for younger consumers appeared first on Inside Retail. billion, as the online seller looks to attract younger shoppers.

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Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Google’s shopping function is more algorithm-based, relying on the query itself and search history.

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Retail Focus

FEBRUARY 13, 2023

Touchwood Shopping Centre in Solihull has continued to expand its leading offer with the arrival of Spanish fashion retailer Mango. Ardent UK acquired Touchwood in summer 2021, the first major shopping centre acquisition since the onset of the pandemic, in a deal that effectively called the retail investment market.

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A1 Retail

NOVEMBER 23, 2022

to £3.01bn, as consumers watch the World Cup instead of spending. Two-fifths of consumers expect to spend more this year than last year over the Black Friday Weekend (41%). This Black Friday Weekend (25th – 28th November), retail sales are set to hit £8.71bn as consumers make use of bumper discounts to shop early for Christmas.

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Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. According to WalletHub, the top five most popular gift cards among American consumers (in descending order) are: Amazon; Visa; Walmart; Target; and Starbucks.

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Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. compared to Q2 2019. Macy’s Q2 performance was another success story, with comparable sales up 61.2% year-over-year and 5.8%

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Inside Retail

AUGUST 23, 2023

That resulted in net new business generation of 19,973 — down from the net growth of 167,646 tallied in 2021-2022, and far below the levels registered between 2019 and 2021, when Covid-19 lockdowns ravaged the economy. per cent in 2021-2022, outlining the post-lockdown boom in consumer spending. The downturn equates to a 1.4

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Retail TouchPoints

JUNE 17, 2022

The online shop will debut on June 18, 2022 during China’s 6.18 mid-year shopping festival. This online expansion follows the 2019 opening of the brand’s first fully owned and operated shop and restaurant in Asia, in Hong Kong.

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Retail TouchPoints

OCTOBER 28, 2020

A new study from OpenX and The Harris Poll predicts a rise in both consumer spending and marketing budgets for Q4 and 2021. consumers in late July (as well as 391. B2C marketers and 111 B2B marketers), revealed key insights about consumer spending patterns and behavior. The survey, which polled 1,000 U.S.

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Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

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Retail TouchPoints

JULY 23, 2020

Facebook recently announced the launch of Facebook Shops. Facebook Shops is offering businesses the chance to tap into a community of 2.6 Facebook Shops is offering businesses the chance to tap into a community of 2.6 Facebook Shops also presents a remarkable opportunity for advertisers. from 2019.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

OCTOBER 8, 2020

The holiday shopping season seems to get bigger every year. The introduction of ecommerce has allowed consumers to shop the big sales from the comfort of their own home, avoiding the crowds and offering increased convenience and variety. In 2019, Black Friday online sales totaled $5.4 Holiday shopping isn’t cancelled.

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Retail TouchPoints

SEPTEMBER 12, 2022

But new direct-to-consumer (DTC) brands like Sundays are designed to streamline the process and develop multipurpose products that can adapt as consumers’ needs change. Sundays was founded in November 2019 by Barbora Samieian, Noah Morse, Sara Samieian, and Moe Samieian Jr.,

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Retail TouchPoints

JULY 28, 2020

Numerous industry experts have commented that COVID-19 has accelerated many existing retail trends, most notably consumers’ embrace of digital commerce. But what do those who are directly involved in decision-making — marketers on one side, consumers on the other — really think about this shift? 12 webinar.

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Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

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Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Retail TouchPoints

JANUARY 31, 2023

In contrast, in the 2019 RPI, no club store ranked higher than seventh. Indeed, price was the top consumer need across all income brackets , including 66% of people making $50,000 to $74,999 and 53% making more than $200,000. million more omnichannel households today than there were in 2019, with a combined grocery budget of $4.9

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Retail Wire

AUGUST 20, 2021

The department store retailer reported that sales in suburban locations is above 2019 levels while those in urban centers continue to lag. “There is definitely the different psychology with suburban and the urban customers right now,” Macy’s CEO Jeff Gennette said.

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Inside Retail

SEPTEMBER 27, 2021

In 2019, 7-Eleven Australia removed physical checkout from the store at its head office in Melbourne. Dr Jason Pallant, a consumer behaviour expert at Swinburne University of Technology, said that while checkout-free technology is on the rise, shoppers either love it or hate it. Customers there can pay only via mobile app.

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Inside Retail

SEPTEMBER 13, 2021

The retail sector has undergone an upheaval during the pandemic, with a dramatic shift in shopping behaviours online and in-store. According to the CommBank Consumer Insights Report May 2021, the experiences during the pandemic last year greatly impacted how consumers think, act and shop. consumer-insights.

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Inside Retail

NOVEMBER 3, 2021

New technologies have sprung up to connect consumers at a time of increasing distance. Substack, Patreon, Discord, and Clubhouse have enabled consumers to become one-click content creators, and mind-sharers whilst connecting people globally. Go voice shopping with Amazon Alexa (voice shopping will reach USD $40 billion by 2022 alone).

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Wiser

JULY 18, 2023

Factors That Could Influence Consumer Spending Part of developing a successful holiday sales strategy includes forecasting the upcoming season. Amazon Prime Day Since its inception in July of 2019, Amazon Prime Day has created fierce competition with 4th of July holiday sales and discounts. This is above the historical average rate.

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Inside Retail

FEBRUARY 27, 2022

Brands that successfully surfed 2020’s first wave of Covid-impacted consumer behaviour changes have now learned that was the best and longest ride. There are always winners and losers with large-scale shifts in consumer behaviour, and this time is no different. State of play. per cent growth in FY20.

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Inside Retail

APRIL 12, 2022

Covid has had a lasting impact on consumer behaviour and expectations of the bricks-and-mortar shopping experience have changed. While many relish the idea of human connection again and experiencing physical retail, there’s still some hesitation about the safety of in-store shopping. Covid has changed things.”.

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