Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. compared to Q2 2019. Macy’s Q2 performance was another success story, with comparable sales up 61.2% year-over-year and 5.8%

Consumer 325

Consumer Fulfillment Department Stores Sporting Goods 325

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

Payment Services 239

Payment Services Shopping Planning Fulfillment 239

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Marketing 278

Marketing Consumer Checkout Customer Experience 278

365 Retail

SEPTEMBER 22, 2021

Card payments accounted for more than £4 in every £5 spent in 2020, British Retail Consortium (BRC) figures show. Debit and credit card transactions accounted for 81% of the value of spending last year, up from 78% in 2019. Debit cards accounted for over half (54%) of all transactions by volume for the first time.

Accounting 73

Accounting Consumer Shopping 73

Retail TouchPoints

JULY 14, 2023

Consumers are expected to spend a record $41.5 billion on back-to-school (BTS) shopping this year, up from $36.9 More than 55% of respondents who are planning to shop for school supplies said they had already started buying as of early July — on par with 2022 and up from 44% in 2019.

Discount Store 233

Discount Store Department Stores Planning Accessories 233

Inside Retail

MAY 19, 2021

A further 39 per cent said they kept shopping with the brands they had a loyalty account with regardless of the pandemic, while 13 per cent said they shopped where they wanted regardless of loyalty programs. According to the report, there are two main types of loyalty in consumers: Behaviour loyalty, and belief loyalty.

Accounting 350

Accounting Shopping Consumer ATS 350

Inside Retail

APRIL 22, 2024

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. The report predicts that regular dining out will be off the menu for cost-conscious consumers until 2028. trillion in 2023.

Kiosk 147

Kiosk Fulfillment Consumer Accounting 147

Inside Retail

FEBRUARY 8, 2024

million and now account for 21.3 It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties. per cent at the end of FY23.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

MARCH 14, 2024

A new retail player has just entered the trendy shopping destination of Soho in New York City — Revo Sunglasses. Later on, in 2013, the American consumer product goods conglomerate Sequential Brands Group acquired Revo. Then, it set up a direct-to-consumer channel. “It

Location 130

Location Wholesale Consumer Planning 130

Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

JANUARY 22, 2021

The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively. The lockdown has upended those consumer expectations.

Consumer 206

Consumer Telecommunications Fulfillment Customer Experience 206

Retail TouchPoints

OCTOBER 6, 2020

In-store traffic during the six biggest weeks of the holiday season will be down 22% to 25% compared to 2019, according to ShopperTrak data from Sensormatic Solutions. The company expects the 10 busiest days to account for just 34.2% in 2019, with sales spreading out across the holiday season. Traffic was down as low as -82%.

Checkout 193

Checkout Accounting Shopping Consumer 193

Retail TouchPoints

SEPTEMBER 2, 2020

Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”. Below, Zachariassen reflects on the evolution of the online wine market, how consumer needs and behaviors are changing, and how Vivino plans to maintain competitive momentum.

Merchant Services 254

Merchant Services Shopping Customer Experience Shipping 254

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. As more shopping moves online, it has become even more important to put a “face” to all of the new faceless transactions.

Merchant Services 317

Merchant Services Payment Services Accounting Jewelry 317

Inside Retail

FEBRUARY 24, 2022

As the troubled department store retailer tries to reight-size its portfolio in the wake of consumers moving online to shop, Myer said the Blacktown store closure was the fifth under its Customer First Plan launched in January 2019. The last day of trading at Myer Blacktown will be Sunday April 3.

Planning 246

Planning Department Stores Accounting Location 246

Inside Retail

NOVEMBER 22, 2023

The holiday shopping season is teed up for its annual explosion of spending. Retailers know this, consumers know this, cybercriminals know this, and are unfortunately ready to take advantage of any weak link that can be found to steal vital consumer and business data. This effort does pay off.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Inside Retail

AUGUST 3, 2021

Dressing modestly shouldn’t be a barrier to being stylish, but there are a few more considerations we need to make when we go shopping. Supermodel Halima Aden on the runway at The Iconic’s summer show in 2019. My experience of shopping in Australia is up and down. Image: Supplied. Smashing stereotypes.

Shopping 246

Shopping Fashion Accessories Clienteling 246

Retail TouchPoints

APRIL 27, 2021

Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Mass Relators

JULY 13, 2023

WASHINGTON – Consumers are expected to spend record amounts for both back-to-school and back-to-college shopping this year, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics. Back-to-class shopping is one of the most important consumer shopping occasions of the year.

Shopping 52

Shopping Discount Store Department Stores Consumer 52

Retail TouchPoints

AUGUST 15, 2022

And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story. According to the study, the average number of retail building leases is down 11% in 2022 from 2019, and the average retail lease liability has decreased 45% in that same timeframe.

Payment Services 234

Payment Services Returns Consumer Accounting 234

Retail TouchPoints

MARCH 1, 2024

He compared the level of interest of a consumer who had simply seen a Natori ad on social media to one who had “gone to the website, added something to their bag and abandoned the cart. That’s much more useful [data] than the first consumer. We also get end-to-end accountability in the supply chain.”

Department Stores 232

Department Stores Wholesale Finance Apparel 232

Inside Retail

APRIL 14, 2024

So, it came as a surprise to some when the LVMH-owned retailer announced on its Korean social media accounts that it would be gradually terminating all its operations in South Korea, including its app, online store, and physical stores, beginning May 6. billion in 2022, making the country one of the top 10 beauty markets in the world.

Location 130

Location Department Stores Consumer Marketing 130

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

Drop-Shipping 298

Drop-Shipping Fulfillment Consumer Shipping 298

Retail TouchPoints

DECEMBER 3, 2020

Now, industry reports point to the possibility that the traditional Thanksgiving weekend — filled with frenzied shoppers in crowded stores and shopping malls — could be gone for good. Consumers spent $10.8 Because consumers are focused on minimizing risk and exposure, store traffic plummeted over the holiday weekend.

Drop-Shipping 178

Drop-Shipping Consumer Merchant Services Shipping 178

Retail TouchPoints

JANUARY 28, 2022

Given that many of these expectations were first set by customers’ experience with Amazon , it should come as no surprise that third-party marketplaces have become a key tool for many retailers to meet these consumer demands. In 2019, 42% of U.S. consumers said they shopped exclusively, or a lot, on marketplaces.

Consumer 265

Consumer Customer Experience Shopping Accounting 265

Inside Retail

AUGUST 22, 2022

However, earlier this month, it drew anger from Chinese social media users after its Spanish Instagram account posted a picture of dolls, one of which it called a “Japanese geisha doll” but which Chinese users pointed out was wearing a qipao dress, a traditional Chinese outfit.

Accounting 130

Accounting Promotions Shopping Consumer 130

Inside Retail

JANUARY 21, 2024

But the reality is, today, The Shop Around the Corner would stand a much better chance of survival, thanks to the revival of indie bookstores in recent years. But the reality is, today, The Shop Around the Corner would stand a much better chance of survival, thanks to the revival of indie bookstores in recent years.

Location 130

Location Accounting Shopping Marketing 130

Retail TouchPoints

AUGUST 15, 2022

Self-described on her Instagram account as a “19-year-old Robot living in LA,” Miquela (who was previously known as Lil Miquela but has since ditched the Lil) is one of the first known virtual influencers — a computer-generated human, essentially a digital character — that takes on all the tasks and tools of actual homo sapiens influencers. “She

Fashion 238

Fashion Marketing Accounting Consumer 238

Retail Gazette

MAY 16, 2024

GlobalData associate analyst Jamel Boughedda explains that BookTok has “reignited many people’s passion for reading who may have not read for a while due to other commitments, especially among younger consumers who engage with TikTok the most” What makes BookTok special? “It One example is Colleen Hoover, who sold 2.1m

Accounting 85

Accounting Shopping Promotions Consumer 85

Retail TouchPoints

APRIL 21, 2021

Buy now, pay later (BNPL) also thrived over the past year, rising nearly 78% to account for 1.6% I think more consumers, particularly millennials and Gen Z, are aware of the ability to pay with their wallet, so those two are big drivers. Digital wallet usage is expected to account for 40.5% of ecommerce spend.

Merchant Services 298

Merchant Services Payment Services Checkout Accounting 298

Star Miconics

APRIL 12, 2024

Operating a coffee shop or café is an exercise in multitasking. Modern Labeling Technology The teams at these shops must ensure they work accurately; mistakes and shrinkage can account for 4-10% of inventory loss. coffee shop market expanded to more than 40K stores in 2023 , 7% growth over 2019.

Shopping 59

Shopping Shrinkage Kiosk Returns 59

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. For instance, ahead of the holiday season, TikTok announced a rollout of several new shoppable ad formats , including video shopping ads, catalog listing ads and live shopping ads.

Advertising 255

Advertising Social Commerce Consumer Fulfillment 255

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

Clienteling 280

Clienteling Consumer Accounting Boutique 280

Retail TouchPoints

MARCH 23, 2022

Nike is pushing forward with its digitally focused direct-to-consumer strategy following a strong Q3, with plans to build “the marketplace of the future” and bring standalone Jordan stores to North America. Revenues were up 5% YoY in the company’s fiscal Q3, which ended Feb. Building the ‘Marketplace of the Future’.

Planning 279

Planning Wholesale Sporting Goods Accounting 279

365 Retail

JUNE 22, 2021

Livestream shopping (or “ShopStream”) is revolutionising retail as we know and love it. It has already taken China by storm with 265 million shoppers making a purchase through a livestream in 2019. Meet consumer demands. However, despite the convenience and ease of online shopping, it is notoriously inhuman.

Shopping 89

Shopping Checkout Returns Consumer 89

365 Retail

JUNE 2, 2021

Online brands are starting to recognise the appetite for personalised shopping experiences and one of the most significant changes in the fashion industry is the demand for more personal try-on experiences. . A consumer report from Narvar in 2019 showed that 46% of returns are due to unsuitable colours, fit, or sizing.

Shopping 90

Shopping Fashion Returns Accounting 90