Remove 2019 Remove Consumer Remove Returns Remove Shopping
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Australians return to the malls despite a plunge in consumer confidence

Inside Retail

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. per cent in March compared to the same month in 2019, pre-Covid, and for the quarter were up by 7.1 per cent to 90.4 per cent in 2022.”.

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

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Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

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Affirm Expands into Post-Purchase with $300M Acquisition of Returnly

Retail TouchPoints

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Returnly currently facilitates returns and replacements for online orders for more than 1,800 merchants.

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For the Holidays, a Reliable and Seamless Shopping Experience is Supported by Observability

Retail TouchPoints

Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7

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A New Take on ‘Native Retail’: Boutique Hotel Chain Mint House Lets Travelers Shop Their Stay

Retail TouchPoints

If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consumers hate. A room at the Mint House 70 Pine location in NYC.

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Foot Traffic Returns to U.S. Shopping Malls

VMS

shoppers are returning to shopping malls, according to a report by Placer.ai, published by the International Council of Shopping Centers (ICSC). Foot traffic at Class A malls is showing steady growth over the past few months when compared to the same time period in 2019. The post Foot Traffic Returns to U.S.

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