Retail TouchPoints

OCTOBER 23, 2020

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. An Emerging Retail Trend. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7.

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Shopping Returns Location Consumer 227

Retail TouchPoints

OCTOBER 20, 2020

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when it comes to where people are expected to shop — online. With this in mind, delivery, logistics and distribution of inventory need to be top of mind for retailers.

Shipping 150

Shipping Promotions Fulfillment Consumer 150

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Retail Statistics: The Big Picture. Shopping Statistics. image: NRF.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Indigo 9 Digital

JANUARY 17, 2023

Consumers around the world either couldn’t go to their favourite restaurant due to public health restrictions or they prefered to avoid going outside altogether. For consumers these deals are very beneficial but for food delivery companies it puts them further in the red. By Tricia McKinnon : Let’s take a walk back in time.

Merchant Services 116

Merchant Services Payment Services Consumer Promotions 116

VMS

AUGUST 11, 2021

jewelry sales were up sharply in July compared to the same month in 2020 as well as in 2019, according to Mastercard SpendingPulse. The growth was part of a larger trend in which retail sales overall grew for the 11th consecutive month. percent versus July 2019. Read the press release: Retail sales in the U.S.

Jewelry 72

Jewelry Merchant Services Payment Services Department Stores 72

Rangeme

FEBRUARY 1, 2022

This was primarily due to consumers staying at home, says Neil Saunders, Managing Director and Retail Analyst. Valentine’s Day is a bumper day for retailers, to spread some love and inspire a whole lot of spending. In 2021, Australian consumers hoped to receive activewear (18%), comfortable underwear (13%), and shoes (12%).

Specialty Store 72

Specialty Store Department Stores Jewelry Consumer 72

Rangeme

AUGUST 12, 2022

This 2022 retail trend is welcome news for diverse suppliers looking for growth abroad. Right now, consumer packaged goods (CPG) companies are trying to manage the risk of tighter profit margins. Globally, we’re seeing a rise in conscious consumerism , where consumers shop according to their values. May 15, 2019.

Beauty and Health 52

Beauty and Health Consumer Grocer Advertising 52

Indigo 9 Digital

NOVEMBER 8, 2022

By Tricia McKinnon If you are looking for a piece of clothing that’s original something you are not going to see everyone walking down the street wearing then perhaps instead of shopping at Zara or Shein you should give Etsy a try. million in 2019. While at one time Etsy was more of a niche player, last year Etsy made $2.3

Advertising 52

Advertising Customer Experience Consumer Retail Trends 52

Indigo 9 Digital

MAY 4, 2023

For example, Dollar General tries to locate stores in areas that do not have a large retailer or grocery store within 15 to 20 miles. Do dollar stores use savvy pricing tactics or do they mislead consumers? They are also able to offer low prices by purchasing overstock and off-brand merchandise from other retailers.

Location 96

Location Shopping Consumer Planning 96

Indigo 9 Digital

MAY 31, 2022

In 2016 it hired its first chief digital officer and in 2017 Nike launched an initiative called the Consumer Direct Offense. The initiative is Nike’s Triple Double Strategy : “2X Innovation, 2X Speed and 2X Direct connections with consumers.” Over the course of several years Nike has successfully grown its direct to consumer business.

Consumer 98

Consumer Checkout Retail Trends Shopping 98

Indigo 9 Digital

JUNE 20, 2023

Sephora spends tens of millions each year on eCommerce and it shows with 58% of Sephora’s 2022 holiday sales coming from eCommerce up from 43% in 2019. From innovative digital shopping tools to fast shipments of online orders here are four elements of Sephora’s eCommerce strategy you should look out for. Meet customers where they are.

Shopping 98

Shopping Apparel Retail Trends ATS 98

Indigo 9 Digital

FEBRUARY 28, 2023

It was easy for Forever 21 to capture the hearts and minds of young consumers looking for trendy apparel. Although clothing is a department store staple retailers like Sears or specialty retailers like Gap couldn’t keep up with a more nimble fast fashion retailer like Forever 21. Do you like this content?

Fast Fashion 98

Fast Fashion Fashion Apparel Department Stores 98

Indigo 9 Digital

MARCH 9, 2023

Since 90% of the United States population lives within 10 miles of a Walmart store this move has become a game changer for the retailer. Consumers love shopping online but what they really want is control. Be honest, before the pandemic weren’t you were part of the vast majority of consumers that had never tried curbside pickup?

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Drop-Shipping Advertising Fulfillment Consumer 98

Indigo 9 Digital

FEBRUARY 9, 2023

Its oat milk landed in coffee shops in the United States in 2016 and by 2018 its was so popular there were shortages of it across the United States. By 2019 Oatly was available in 7,000 stores and coffee shops across the United States including places like Whole Foods and Target. By all accounts Oatly is an overnight success.

Advertising 98

Advertising Marketing Shopping Consumer 98

Mass Relators

JULY 12, 2021

NEW YORK — Online shopping and more meals eaten at home are two food retailing trends that emerged during the pandemic and are likely to stick around in the future. And after this initial doubling and, in some cases, tripling of online grocery shopping, things have cooled a bit. So that trend will only continue.”.

Supermarket 52

Supermarket Discount Store Consumer Shopping 52

Indigo 9 Digital

MAY 12, 2023

Consumers love Popeyes’ tasty crispy chicken sandwich so much that many fast food chains have scrambled to create copy cats in what has been called the “chicken wars.” The fried chicken chain found through customer surveys the reason why some consumers do not consider Popeyes. An expanded menu. Do you like this content?

Kiosk 52

Kiosk Planning Location Consumer 52

Indigo 9 Digital

MAY 31, 2022

billion up 39% from 2020 but revenues were just shy of Nordstrom’s 2019 pre-pandemic revenues of $15.1 Nordstrom has not been immune to the toll the pandemic is taking on the retail sector with its net sales down in the first quarter of 2020 by 39.5%. Partnerships with on trend brands. So how strong is Nordstrom?

Department Stores 98

Department Stores Returns Beauty and Health Shopping 98

Indigo 9 Digital

SEPTEMBER 7, 2022

Then the COVID-19 pandemic hit and consumers around the world were forced to shop online sending digital sales to levels never seen before. While stores will always have value all brands are rethinking how best to serve their consumers digitally. Retail is not dying, but it’s evolving and reinventing.”

Boutique 98

Boutique Fashion Customer Experience Markdowns 98

Mass Relators

MAY 25, 2021

Compared to last year, discretionary retail sales revenue in the U.S Even more strikingly, retail sales increased 18% over 2019. economy continues to rise as vaccination rates increase and as more consumers, as well as businesses and schools, begin to map their post-pandemic paths forward. Retail’s cadence is shifting.

Beauty and Health 52

Beauty and Health Apparel Consumer Accessories 52

Rangeme

JANUARY 27, 2022

According to market research company Kantar, 44% of British male consumers care about maintaining their appearance so across the Atlantic, the men’s BPC picture is the same. We’ve seen [male] consumers spending much more time researching skincare,” says Bo Kim, founder of Beauty-Lighthouse, a brand strategy company in London.

Marketing 52

Marketing Consumer Shopping Location 52

Indigo 9 Digital

JANUARY 11, 2023

When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. A study by the Capgemini Institute found that on average retailers charge their customers just 80% of the cost of delivering goods. Trader Joe’s does not offer online shopping and does not plan to.

Advertising 98

Advertising Shipping Returns Fulfillment 98

Indigo 9 Digital

JUNE 19, 2023

Last year about a third of Best Buy’s sales came from eCommerce a big jump from 2019 when Best Buy’s online sales had a 19% share. Stores are a critical part of any retailer’s eCommerce strategy since customers often start shopping in a store and then order online or they elect to pick up their purchases in store.

Fulfillment 52

Fulfillment Department Stores Shipping Retail Trends 52

A1 Retail

JUNE 15, 2021

The platform will welcome its online community in person at the store located in Europe’s largest shopping centre, running from 1 st – 12 th July. By Rotation, founded by Eshita Kabra-Davies in 2019, allows users to lend and rent their wardrobes with ease.

Fashion 52

Fashion Boutique Accessories Retail Trends 52

Indigo 9 Digital

SEPTEMBER 26, 2023

Having a store within your store to feature products from another retailer is a classic play retailers use to increase traffic and sales. There are many retailers pursuing this strategy right now. Sephora has announced a partnership with Kohl’s which will see more than 850 Sephora shops inside of Kohl’s stores.

Beauty and Health 97

Beauty and Health Returns Location Advertising 97

Rangeme

MAY 19, 2022

As retail catapults into the future, companies can’t afford to get left behind. Leading the way in industry influence, Amazon shapes global retail standards and shopping habits. Aldi to pilot frictionless shopping at Netherlands store. Suppliers nimbly adapt to consumers’ values. Retail Dive. July 19, 2021.

Beauty and Health 52

Beauty and Health Grocer Supermarket Fulfillment 52

Indigo 9 Digital

MARCH 22, 2022

Brick and mortar shopping isn’t dying. JD.com believes offline shopping plays an important role in its growth and success. People shopping in the mall simply need to scan a QR code attached an item they would like to buy and once they purchase it, selected items can be delivered to their home within as little as two hours.

Beauty and Health 59

Beauty and Health Home Furnishings Shipping Shopping 59

Indigo 9 Digital

MAY 12, 2022

British-American entrepreneur James Jebbia started Supreme out of a skateboard shop in New York City in 1994. Customers do not have to guess when new merchandise will be available they know the exact times and are always ready to shop. Having the drops occur at a specific time reinforces this habit. Do you like this content?

Apparel 111

Apparel Fashion Marketing Accessories 111

Indigo 9 Digital

APRIL 17, 2023

75% of customers have their first interaction with Sephora inside one of the retailer’s stores. Sephora sends customers discount shopping codes based on their individual behaviour. One of the keys to lululemon’s success over the past 20 years is offering yoga and fitness classes to consumers free of charge.

Shipping 122

Shipping Shopping Marketing Retail Trends 122

Indigo 9 Digital

MARCH 16, 2022

By Tricia McKinnon , Emily McCullough and Ben Rudolph Brick and mortar retail is still the way most consumers like to shop. But with the growth of eCommerce consumers need a better reason to make a trip to your store. In 2019 Crate and Barrel opened its first restaurant in Chicago called The Table at Crate.

Promotions 64

Promotions Location Store Layout Shopping 64

Rangeme

JUNE 21, 2022

25/03/2019. Retailer Waitrose launched Waitrose Unpacked in 2019, featuring only bulk products, and has since expanded it to four stores. Micro versions are also available within traditional shops, so consumers can refill containers with products like frozen fruit, rice, cereals, and washing detergent.

Supermarket 52

Supermarket Returns Consumer Marketing 52

Indigo 9 Digital

JULY 21, 2023

By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. First Amazon disrupted traditional brick and mortar shopping by selling online then many entrepreneurs followed suit hoping to grab a piece of the pie.

Returns 52

Returns Advertising Consumer Wholesale 52

Indigo 9 Digital

MAY 3, 2023

In 2019 Nike created the Nike Vaporfly sneaker which was worn by marathon runner, Eliud Kipchoge, when he ran a sub two hour marathon, the first time in history that time was ever achieved. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 3.

Marketing 98

Marketing Consumer Retail Trends ATS 98

Rangeme

JULY 19, 2022

Between 2017 and 2019, large brands in the U.S. Consumers are frequently turning their backs on mainstream companies and looking at what small brands have to offer. based Denzel’s, which features a different pup on every variety of its soft-baked dog chews, almost begging consumers to buy them. lost volume at a rate of 1.5%

Shipping 52

Shipping Consumer Fulfillment Marketing 52

Indigo 9 Digital

SEPTEMBER 15, 2022

“As more and more people look to complete everyday errands from home, pharmacy is an important and needed addition to the Amazon online store,” said Doug Herrington, senior vice president of North American Consumer at Amazon. In those cases consumers would rather have a place where they can pick up their purchases.

Advertising 95

Advertising Drop-Shipping Returns Consumer 95

Rangeme

MARCH 2, 2021

Indeed, once consumers finished buying up all the masks, hand sanitizer and toilet paper they could get their hands on, they turned to toys, games, puzzles and the like, driving 16.1 percent growth from 2019 to 2020 in a category that experienced a 4.5 percent decline the previous year, according to NPD. Outdoor activities.

Outdoor 52

Outdoor Consumer Specialty Retailers Accounting 52

Indigo 9 Digital

APRIL 11, 2022

In 2019 lululemon opened a new flagship store in Lincoln Park Chicago. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Many retailers get into trouble by having a never ending appetite for what’s hot. At 20,000 sq.

Marketing 98

Marketing Returns Accessories Fulfillment 98

Indigo 9 Digital

SEPTEMBER 1, 2022

Ocado is an online grocer and Marks & Spencer paid £750 million for a 50% stake in Ocado’s UK retail business in 2019. Marks & Spencer was also the fastest growing food retailer in Britain in the three months up to December 4th, 2021. Do you like this content?

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Drop-Shipping Markdowns Planning Grocer 95