Retail Gazette

FEBRUARY 4, 2025

The return of its former bosscomes at a crucial time for Poundland after it reported its fourth consecutive quarter of declining sales, which fell 7.3% Williams’ return certainly signals something major is afoot, with early reports suggesting the group is considering a mass restructuring of the entire business or even a possible sale.

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Returns Supermarket Planning Grocer 112

Retail TouchPoints

DECEMBER 12, 2022

Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We After it began accepting Amazon returns, Kohl’s saw a 9% increase in new customers and an 8% bump in revenue, according to Earnest Research.

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Returns Location Consumer Shopping 205

Retail TouchPoints

MARCH 20, 2025

Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth. The customers Fix is shipped and they have three days to test out the items and select which ones they want to buy and which ones theyll return.

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Returns Fashion Shipping Shopping 279

Retail TouchPoints

APRIL 6, 2021

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. In addition, the past decade has seen returns baked into the business model of several direct-to-consumer starts-ups, including Warby Parker, Stitch Fix and Zappos.

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Returns Customer Experience Consumer Shopping 226

Retail TouchPoints

DECEMBER 11, 2024

Heres what I discovered about Amazons latest wave of grocery retail development: First, a Little Fresh History Those of you who have followed the Amazon grocery saga know that the tech giant has struggled to find its footing in this category since its 2017 $13.7 billion acquisition of Whole Foods. That said, 180 million U.S.

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Checkout Grocer Kiosk Promotions 284

Inside Retail

JULY 31, 2023

Across Asia and the Pacific, international arrivals returned to 54 per cent of pre-pandemic levels for the first three months of 2023, with UNWTO Secretary-General Zurab Pololikashvili saying that “all eyes in global tourism were on [these regions].” The post Does Luxury Escapes’ new store herald the return of travel agencies?

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Returns Planning ATS Consumer 246

Inside Retail

JANUARY 6, 2025

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. billion in gross merchandise volume (total spend before fees, discounts and returns) up from $4.5 Amazon announced it posted over $3.1 billion in 2022. billion in the prior year.

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Fulfillment Shipping Marketing Accessories 240

Retail TouchPoints

JUNE 24, 2024

The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal. 16, 2015 and Nov. billion revolving credit facility.

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Accounting Payment Services Returns Planning 264

Retail TouchPoints

JANUARY 12, 2023

In January 2022, the mattress chain announced its plans to list on the New York Stock Exchange via an IPO that would have returned the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Today, Mattress Firm operates 2,300 stores across the U.S.

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Marketing Accounting Planning Returns 311

Retail TouchPoints

MARCH 27, 2025

Dealing with customer service for a faulty product or return? Your own digital sidekick that initiates returns , arranges replacements and keeps you updated through your favorite communication channel. Lets return to the example of shopping for a product. Youve probably felt the frustration firsthand.

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Payment Services Shopping Returns Customer Experience 147

Retail TouchPoints

MAY 19, 2022

Frisk, who has been with the company since 2017 and at the helm since 2020, will stay on as an advisor through Sept. The last five years have been a turbulent period for the sportswear brand, which saw business begin to slide in 2017 following years of record growth. 1, 2022 to help with the leadership transition. ”

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Wholesale Accounting Returns Marketing 288

Retail TouchPoints

NOVEMBER 19, 2021

Founded in 2017 by Square alumni Max Rhodes (CEO), Marcelo Cortes (CTO), Jeff Kolovson (COO) and Daniele Perito (CDO), Faire enables cross-border trade by helping entrepreneurs from around the globe connect in ways that were previously impossible or prohibitively expensive.

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Wholesale Returns Marketing ATS 327

Retail TouchPoints

MARCH 15, 2024

For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that will enlarge its total store square footage by 2% — its largest physical expansion since 2017. In terms of capital, it will take about $11.5

Sporting Goods 290

Sporting Goods Returns Location Planning 290

Inside Retail

OCTOBER 20, 2023

The brand was acquired by Crescent Capital in 2017, but fell into voluntary administration in March 2020, largely due to the impact of the Covid-19 pandemic. It also lifted in-store average order value by 20 per cent over FY23 and has returned to profitability.

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Boutique Apparel Wholesale Returns 264

Inside Retail

MARCH 16, 2022

Johnson, who was named president in 2017, will act as a special consultant to the company until September and return to the company’s board. “A ” The post Starbucks CEO retires, Schultz returns to the helm appeared first on Inside Retail. Schultz will be paid just $1 for his interim role.

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Returns Planning Marketing 130

Retail TouchPoints

OCTOBER 22, 2021

He will succeed Marco Gobbetti, who was named Burberry CEO in 2017. I am looking forward to returning to London, where I first built my career in the luxury industry, to join a talented team with ambitious plans for the future and a strong platform to accelerate growth.”.

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Department Stores Fashion Returns Customer Experience 278

Retail TouchPoints

JUNE 6, 2022

Schultz returned to Starbucks as interim CEO in April 2022 following the five-year tenure of Kevin Johnson. This is the third time Schultz has served as Starbucks’ CEO, a role he held from 1986 to 2000, and from 2008 to 2017. Schultz, Starbucks’ founder, will remain on the company’s board following the transition.

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Returns Planning 278

Inside Retail

FEBRUARY 13, 2024

Brisbane’s Post Office Square is going through a multi-million dollar redevelopment in anticipation of a resurgence of food courts as more workers return to offices. Global investment manager LaSalle, which acquired the property in 2017, said that 17 new and existing tenants have already signed leasing agreements at the centre.

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Returns Management Planning ATS 258

Retail Gazette

MARCH 6, 2025

The return of its former boss comes at a crucial time for Poundland as Pepco revealed on Thursday (6 March) that it was “actively evaluating” all strategic options to separate the discount business from the group, including a potential sale. over the golden quarter.

Returns 59

Returns Supermarket Grocer Management 59

Retail Gazette

NOVEMBER 4, 2024

Phelan returned to British Vogue in 1993, where she spent 18 years as co-creative director. She then joined Topshop as its creative director from 2011 to 2017. She returned to British Vogue in 2013 in a part-time role.

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Fashion Returns Department Stores ATS 111

Retail TouchPoints

JULY 5, 2024

Negotiations for a potential purchase of the luxury department store retailer stretch as far back as 2017. In Forbes , Kestenbaum wrote: “It could be that [Amazon] is expecting a return by selling services to the combined company and the investment locks the business in.

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Department Stores Finance Supermarket Accounting 306

Inside Retail

JUNE 30, 2021

Drew has made an outstanding contribution since joining Collins Foods in 2017, particularly over the past year when he has led the business through unprecedented operating conditions. O’Malley first joined Collins Foods as chief operating officer in 2017. He was also previously managing director at Starbucks.

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Returns Management Consumer ATS 219

Wiser

SEPTEMBER 28, 2017

In-Store Returns . Between their bookstores in cities across the US and their recent announcement that shoppers can drop off their returns at certain Kohl’s stores, they’re out to prove that in-store and online can work together well, even on a massive scale. Ship from Store . Schedule a demo today.

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Drop-Shipping Shipping Returns Boutique 189

Retail TouchPoints

DECEMBER 14, 2021

Costco Next has existed since 2017, but the retailer is expanding its selection to include new brands. The marketplace is arranged by supplier to let shoppers pick and choose the specific brands that interest them, though shoppers can still choose to shop by product category if they prefer.

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Kiosk Fulfillment Returns Location 299

Retail TouchPoints

OCTOBER 13, 2021

The company has been profitable since 2017. Despite a widespread return to offices and schools, consumers still appear to be enjoying the more comfortable fashions they adopted in droves during the pandemic. Listen to the full episode here.].

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ATS Wholesale Apparel Shipping 264

Retail TouchPoints

MARCH 15, 2022

In 2017, he also assumed the role of President, Trunk Club, where he led the strategic reorientation of that business to drive growth. He was the first executive hired at HauteLook in 2008 and joined Nordstrom ’s leadership following that company’s acquisition in 2011.

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Returns Fashion Management Shopping 264

Inside Retail

NOVEMBER 7, 2021

The deal, which was negotiated by CBRE, represents the largest CBD shopping centre transaction since 2017, when Vicinity Centres acquired its 50 per cent interest in the same centres. Assets of this scale, quality and reputation are rarely sold,” said CBRE’s Head of Retail Capital Markets – Pacific, Simon Rooney.

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Returns Shopping Location Planning 246

Retail Focus

SEPTEMBER 17, 2021

Following on from the successful House of Colour Play store concept launch in 2017, ETUDE wanted to revisit the sweet and playful aesthetic of the brands roots with a renewed retail identity. The reinvented store concept direction returns to the classic ETUDE-owned device of the colour pink.

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Returns Shopping ATS 304

Retail TouchPoints

APRIL 14, 2022

This move represents a return to eBay for Garcia, who spent 11 years within the company’s search and buyer experience beginning in 2003. Before joining Meta in November 2017, prior to its rebrand from Facebook , Jansen served on the boards of Culture Whisper, TMG and Trader Media East.

Fulfillment 279

Fulfillment Returns Management ATS 279

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. In 2017, Mattress Firm filed for bankruptcy to facilitate a prepackaged restructuring that included the closure of 700 underperforming stores.

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Specialty Retailers Accounting Location Returns 278

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. The post Target US aims to simplify returns.

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Returns Drop-Shipping Customer Experience Shipping 130

Inside Retail

JANUARY 6, 2025

Many companys decisions to return to the office and the world opening back up to embrace life outside the home have created a need for a wardrobe beyond athleisure. It went too high-priced and high fashion, which, paired with a series of unfortunate financial decisions, brought the brand to bankruptcy in 2020.

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Fashion Apparel Returns Consumer 130

Retail Gazette

JANUARY 19, 2025

The challenges come amid a difficult time for the retailer, which recently announced plans to delist from the London Stock Exchanges AIM market and return to private ownership. Quiz shares debuted on AIM in 2017 at 161p, valuing the company at over 90m.

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Finance Fashion Returns Location 102

Retail TouchPoints

MAY 17, 2023

In April, OSHA said that since 2017 it has cited Dollar General in more than 180 inspections nationwide. Dollar Tree is planning to increase average wages by $2 per hour , but United Church stated that inequality at the company will “reduce long-term diversified portfolio returns.” Additionally, while the retailer’s workforce is 67.8%

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Shipping Returns Customer Experience Planning 277

Inside Retail

DECEMBER 11, 2023

In 2018, the ACCC said it found that Fitbit misrepresented consumer guarantee rights under Australian law from November 2016 to March 2017 when the company told consumers that a warranty for faulty products was valid for only one year.

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Consumer Returns 262

Retail TouchPoints

JULY 26, 2022

Customers can try products for seven days and return what they don’t like at no charge. Goodlife’s returns are already low — around 8% online (where returns are typically closer to 20% to 30% , especially in apparel) and 2% in stores. “[Try What some might consider a risky business move has paid off in spades for the brand.

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Fashion Wholesale Apparel Returns 306

Inside Retail

AUGUST 27, 2023

In 2015, the more financially accessible Marc by Marc Jacobs line was pulled back, and LVMH shut down the brand’s menswear department in 2017. The revival of Marc Jacobs’ cosmetic portfolio, now in partnership with Coty, is eagerly anticipated by consumers around the world who have been campaigning for its return.”

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Returns Fashion Consumer ATS 130