Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

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Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

AUGUST 1, 2022

These experiences are the newest flavor of social commerce that is redefining the retail shopping experience — both online and in-person. Global social commerce sales are expected to skyrocket from $492 billion in 2021 to $1.2 Experiential Effects: Give Your Customers a Gift.

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Customer Experience Social Commerce Advertising Shopping 310

Retail TouchPoints

AUGUST 3, 2021

Social Commerce. Influencer marketing is huge these days, and understandably so with social media becoming an addictive lifestyle choice for most people around the world. Facebook, Instagram, TikTok and Amazon are all surfing the social commerce wave to try and leapfrog their competitors. Livestream Commerce.

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Fashion Social Commerce Fast Fashion Consumer 289

Retail TouchPoints

NOVEMBER 23, 2021

Twitter is a bit late to the live shopping party — TikTok , Facebook , Instagram , Pinterest and YouTube all have rolled out a range of video commerce capabilities — but they are certainly starting with a bang, and with a social commerce veteran at that. in a blog post announcing the Twitter livestream.

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Social Commerce Shopping Apparel Planning 213

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

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Inside Retail

JANUARY 4, 2023

Spanish fashion retailer Desigual recently opened a new store in Singapore and unveiled an aspirational expansion strategy in Asia that will see it open 60 bricks-and-mortar stores in China and tap into key opinion leaders in the region to reach new customers. The art gallery concept. 2023 truly looks like a great year.”.

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Fashion Social Commerce Marketing Point of Sale 246

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

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Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. But following a series of major strategic moves, the role Pinterest hopes to play in the burgeoning realm of social commerce is crystal clear.

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Shopping Social Commerce Merchant Services Fashion 243

Retail TouchPoints

MARCH 25, 2024

Senior leaders will have candid conversations about: The evolution of loyalty programs and branded communities; How brands are combining visual storytelling and experiential activations to drive store strategies ; Ways to better personalize and contextualize digital experiences for consumer needs and lifestyles. Read the article.

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Social Commerce Loss Prevention Customer Experience Customer Retention 208

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Augmented reality (AR) and virtual reality (VR) technologies are being integrated into the retail space, allowing consumers to virtually try on products or visualize how they might look in their homes before making a purchase. Utilizing these channels is crucial for customer connection, product promotion, and sales boost.

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Retail Trends Payment Services Social Commerce Supply Chain Management 98

Retail TouchPoints

JULY 22, 2022

I’d say we’re more of a social commerce platform than a marketplace. Stiefel: We’re kind of in a unique space. We send out sales , so you can “favorite” a product across five different stores, and then you’ll be the first to know if that Gucci dress you wanted to invest in is on sale.

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Fashion Social Commerce Shopping Advertising 288

Retail TouchPoints

MAY 10, 2022

Three conferences with 200+ top-notch speakers, two distinct expos and a whole host of activities — from networking events to concept stores to tours of the Magnificent Mile’s retail offerings — will be packed into the three days of the 2022 Retail Innovation Conference and Expo. Version 1.0

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Social Commerce Consumer Marketing ATS 242

Retail TouchPoints

DECEMBER 14, 2021

physical space — the new experiential landscape that successful creators and influencers understand. Social media influencers are poised to become the latest power tool in the world of experiential and in-store programming. Key Principles of Social Experiential Design.

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Marketing Planning Consumer Fulfillment 310

Retail TouchPoints

JULY 6, 2021

Social commerce is a relatively new medium, but as retailers and social media platforms alike explore possible use cases and applications, it will significantly shape how both shoppers and businesses spend their time and money. However, this doesn’t mean that the existing social media playbook needs to be completely rewritten.

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Social Commerce Shopping Consumer Accounting 238

Retail TouchPoints

DECEMBER 22, 2021

These generations, which are vital to the luxury space, are saying more and more that it is not an either/or — they want direct brand engagement online,” he said in an interview with Retail TouchPoints. The in-store experience is still extraordinarily vital to the connection with customers.

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Social Commerce Consumer Shopping Marketing 238

Retail TouchPoints

SEPTEMBER 29, 2022

is making significant investments in the space with the launch of an AR Lab in 2021 to help brands develop AR experiences and the acquisition of AR commerce company Vertebrae earlier this year, among other moves. Those three competitors in particular are also leading the charge in social commerce.

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Social Commerce Consumer Shopping Returns 233

Retail Focus

APRIL 24, 2023

Fast-forward to today and 10% of all e-commerce spending is done via social commerce, retailers are second-guessing their returns policies, and retailers such as Lush are leading the ‘Big Tech Rebellion’ to encourage customers to shop in-store rather than online.

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Customer Experience Social Commerce Checkout Returns 162

Retail TouchPoints

SEPTEMBER 22, 2023

The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and promised that “over the next year, you’ll see us test a variety of experiences in virtual worlds that connect to commerce at stores and vice versa.” “At 8 , in a blog post.

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Fashion Accounting Planning Management 250

Retail TouchPoints

FEBRUARY 15, 2024

Apple has made an example of this with its Shop with a Specialist initiative, which enables users to shop one-on-one with a store associate virtually. By creating a highly personal online version of its unique in-store experience, the company has created a new space for personalized, connected commerce experiences.

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Consumer Customer Experience Shopping Marketing 222

Retail TouchPoints

MAY 20, 2022

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. And earn his stripes he has.

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Wholesale Department Stores Fashion Social Commerce 225

Retail TouchPoints

JUNE 3, 2022

You’d walk into a brick-and-mortar store, select your items from the aisles and check out at the sales counter. Enter social commerce. What is Social Commerce? The Explosion of Social Commerce. So to drive revenue on social commerce, brands need to get noticed. Not anymore.

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Social Commerce Accounting Consumer Customer Experience 260

Retail TouchPoints

JULY 23, 2021

The pop-ups and in-store shops planned for around the country will likely still remain, but due to the current state of emergency, will be required to close by 8pm. Trusted platforms like Facebook are already pushing social commerce and running livestreams — it’s just a matter of expanding their appeal.

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Advertising Social Commerce Marketing Shopping 306

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

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Payment Services Checkout Shrinkage Fast Fashion 255

Retail TouchPoints

OCTOBER 24, 2022

Zara Pre-Owned will be an integrated platform available through Zara stores, Zara.com and the retailer’s mobile app. Investments will focus on areas including the customer experience, circular inventory and services, and social commerce. Additionally, Lee is launching the Lee Archives in the U.S.

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Fashion Social Commerce Promotions Customer Experience 252

Retail TouchPoints

AUGUST 19, 2021

Retailers need to prepare for shifts in product demand by allocating inventory in the right stores, warehouses and distribution centers. Eagerness to Return to Stores Means Retailers Need to Tackle Labor Shortages, Stat. So, it’s important for retailers to make the consumer feel comfortable and safe while shopping in the store.”

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ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores.

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Visual Merchandising Location Shipping Shopping 256

Retail TouchPoints

NOVEMBER 10, 2023

Top Retail Media Networks Top Retail Media Service Providers Types of Retail Media Onsite vs Off-site Retail Media The New Arena: In-Store Retail Media This page was last updated on Nov. Sampling programs also can serve as a form of in-store retail media. Why are so many retailers launching retail media networks?

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Advertising Marketing Social Commerce Consumer 268

365 Retail

DECEMBER 21, 2021

From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. . 2. The store will be a differentiator?? . But, at the same time, others thrived. . first hand.?

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Social Commerce Payment Services Consumer Shopping 104

365 Retail

MAY 24, 2022

The Range and TV shopping channel, Ideal World TV will launch The Range TV this weekend as they look to win the battle for consumer attention both in-store and on screens with a unique retailer-shopping-channel partnership. We’ve seen other retailers fail when they’ve tried to film in a store environment due to sound and lighting issues.

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Kiosk Social Commerce Outdoor Shopping 120

Retail TouchPoints

JUNE 14, 2022

Forever 21 too has virtual stores in the metaverse, where significant interest in a virtual-only beanie has encouraged the retailer to add a physical version to its winter 2022 catalog. . She has been retailing since college, both in stores and as a buyer, merchant, consultant, sales leader and strategist.

Merchant Services 232

Merchant Services Social Commerce Customer Experience Fashion 232

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022. What should advertisers be aware of when investing in this format?

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Advertising Social Commerce Consumer Fulfillment 230

Inside Retail

APRIL 29, 2024

The journey from corporate to community impact is reflective of the evolving space of business ethics, driven by increasingly conscious consumers and generational demographics. Corporate executives are in an era that is championing them to leverage their corporate resources for positive social impact.

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Shipping Finance Management Promotions 147

Inside Retail

JUNE 28, 2022

It recently introduced a brand new store format, with its first flagship store in Selangor, Malaysia. The 684.6sqm retail space is located in Setia City Mall, one of the largest shopping complexes in Shah Alam. Our products come from factories to our stores and reach consumers directly without many intermediate steps.

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Inventory Turnover Clienteling Social Commerce Consumer 130

Inside Retail

DECEMBER 15, 2021

For balance, my next predictions are about what may happen with “physical stores” next year. Through Covid, we have seen a vast number of permanent store closures, which has somewhat re-ignited the ‘stores are dead’ debate. Again, we will almost certainly see more of those technologies in stores next year.

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Dead-Stock Consumer Social Commerce Location 130

Retail TouchPoints

JANUARY 19, 2022

The consumer is looking for aspirational product stories and we have a unique opportunity to serve them in this space.”. He admitted that because the metaverse is a completely new space, he and his team don’t have it all figured out. We’ve opened 80 stores over the last year and are investing in more,” Louvet noted.

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Department Stores Wholesale Consumer Fashion 243

Retail TouchPoints

MAY 12, 2022

This whole space] is still very nascent and very new, so don’t feel like you’re missing out,” she reassured attendees at the Retail Innovation Conference & Expo. What Web3 is doing is connecting people, places and things or people, spaces and assets ,” she explained. We are now in the moment of transition from Web 2.0

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Consumer Planning Social Commerce Customer Experience 312

Retail TouchPoints

NOVEMBER 7, 2023

Claire’s relevance was waning in the late 2010s as the shopping malls where so many of its stores were located became less of a destination among young consumers. The space even has a center stage where ShimmerVille will host exclusive programming and, based on player feedback, a new café.

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Advertising Jewelry Consumer Accessories 233