Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. Adding social media capabilities could further enhance PayPal’s offerings for retailers. “We

Merchant Services 260

Merchant Services Payment Services Social Commerce Consumer 260

Retail TouchPoints

JULY 29, 2021

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. RTP: Tell me about a little bit about where social commerce fits into your ecommerce strategy.

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Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Merchant Services 319

Merchant Services Payment Services Checkout Finance 319

Independent Retailer

FEBRUARY 15, 2022

by PingPong Payments. Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. .

Social Commerce 83

Social Commerce Payment Services Marketing Fulfillment 83

Inside Retail

APRIL 4, 2024

Another factor that can trigger mass cart abandonments is a lack of payment options. Seventy-seven per cent of consumers say they are likely to ditch their cart if their preferred payment method is not available. Consumers in Australia’s key markets of China, Hong Kong and Singapore were especially inclined to use social commerce.

Merchant Services 130

Merchant Services Payment Services Social Commerce Checkout 130

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. trillion by 2026, more than doubling its current value.

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Social Commerce Beauty and Health Advertising Merchant Services 293

Retail TouchPoints

MARCH 30, 2022

From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space. 2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. The primary solution?

Social Commerce 305

Social Commerce Payment Services Checkout Shopping 305

Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. We showcased a revolutionary shopping experience that seamlessly merged offline and online social commerce in a delightful and interactive manner,” said Chen in the post.

Merchant Services 230

Merchant Services Social Commerce Payment Services Shopping 230

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Emphasizing preparedness and adaptability will be critical in harnessing these trends for long-term growth and success.

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Social Commerce Inventory Management Customer Experience Payment Services 236

Retail TouchPoints

SEPTEMBER 12, 2023

. ; and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. Digital Service (USDS). The company also reiterated that all TikTok-protected U.S. user data is stored in the U.S. and managed by the U.S.

Merchant Services 257

Merchant Services Payment Services Shopping Checkout 257

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

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Merchant Services Payment Services Social Commerce Shopping 273

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 261

Merchant Services Social Commerce Checkout Payment Services 261

Retail TouchPoints

APRIL 18, 2023

And of course, building trust throughout the payment process is also incredibly important. We’re passionate about improving access to secure payments technology for all retailers. Competitive set includes video (linear TV and ad supported streaming services) and social media platforms (Instagram, Facebook, TikTok).

Merchant Services 262

Merchant Services Payment Services Social Commerce Returns 262

Inside Retail

JANUARY 10, 2024

It’s essentially a ‘Virtual Try-On’ service that becomes a social experience. This feature is a social commerce platform that will allow customers to mix and match apparel items to create virtual outfits on a model with similar sizing and shape. There is also a new AR feature called ‘Shop With Friends’.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

In 2024, retailers are expected to prioritize eco-friendly initiatives, from sustainable sourcing and packaging to energy-efficient operations. Whether it’s click-and-collect options, in-store digital experiences, or social commerce, brands are finding innovative ways to connect with consumers across various touchpoints.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

Retail TouchPoints

JANUARY 23, 2023

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Julie has been instrumental in that process, and we’re looking forward to working with her as a trusted advisor going forward.”

Social Commerce 201

Social Commerce Payment Services Marketing Shopping 201

Inside Retail

JANUARY 14, 2024

The method by which scammers obtain profits from consumers is as alarming, as they skim and store personal and payment details at multiple steps of the supposed customer experience when people create an account or attempt to pay for the items they believe they will receive.

Payment Services 260

Payment Services Accounting Advertising Shopping 260

Retail TouchPoints

JUNE 17, 2022

Both Pinterest and Healey are pushing the boundaries of social commerce in their own ways — Healey is working to catch up to consumers in an industry that has been slow off the starting line when it comes to ecommerce. The Convergence of Car Sales and Social Commerce. Over the course of three months, Healey Bros.

Merchant Services 292

Merchant Services Social Commerce Advertising Payment Services 292

Retail TouchPoints

OCTOBER 10, 2023

That’s due to the growing complexity of how traffic gets routed to mobile apps, whether that’s via social commerce, affiliate links, influencer content, CRM marketing or some other means. The mobile web forces you to either remember a password you’ve long forgotten or enter in all your payment and shipping details.

Payment Services 245

Payment Services Social Commerce Accounting Customer Experience 245

Retail TouchPoints

JUNE 7, 2021

The increase in social media usage, combined with a tandem increase in online purchasing, proved to be the push both consumers and brands needed to move into the burgeoning realm of social commerce. Trust Plays a Big Role in Consumers’ Willingness to Shop on Social.

Payment Services 221

Payment Services Social Commerce Consumer Advertising 221

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Marketing 268

Marketing Payment Services Beauty and Health Fulfillment 268

Retail TouchPoints

JANUARY 4, 2024

In an uncertain demand environment, retailers leaned on discounting and flexible payment methods to entice shoppers this holiday season,” said Vivek Pandy, Lead Analyst at Adobe Digital Insights in a statement. of online orders (among retailers offering the service) and peaking on Dec. 22 and 23, when it drove 36.8%

Payment Services 258

Payment Services Apparel Consumer Shopping 258

Inside Retail

JANUARY 5, 2023

In this company, he led platform product and operations. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. It offers a full feature in-app e-commerce store, or virtual shop fronts for brands.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

JANUARY 5, 2023

In this company, he led platform product and operations. In his new role at TikTok, Chen is expected to lead online retail product operations and be under the leadership of Bob Kang Zeyu, the president of e-commerce. It offers a full feature in-app e-commerce store, or virtual shop fronts for brands.

Payment Services 130

Payment Services Checkout Social Commerce Promotions 130

Inside Retail

OCTOBER 5, 2022

A super app, or what Musk refers to as an “everything app,” has been described as the Swiss army knife of mobile apps, offering a suite of services for users such as messaging, social networking, peer-to-peer payments and e-commerce shopping. Have other US tech companies tried this?

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Payment Services Accounting Planning Shopping 241

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Checkout Merchant Services Payment Services Customer Experience 192

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

Merchant Services 240

Merchant Services Payment Services Consumer Outdoor 240

Retail TouchPoints

JUNE 29, 2022

At Google, Ready oversaw the vision, strategy and delivery of that company’s commerce products as President of Commerce, Payments and Next Billion Users. He is a builder who deeply understands commerce and payments. Bill is a great leader for this transition. I’m confident he’s going to be an outstanding CEO.”.

Payment Services 255

Payment Services Advertising Checkout Shopping 255

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

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Merchant Services Payment Services Promotions Location 258

Inside Retail

APRIL 7, 2021

They’re having to operate in a new way with new infrastructure that they don’t yet have, and it’s woefully inefficient in the first iteration, so the costs suddenly expand. “On What happens in businesses under cost pressure is the CFO and other members of the operational team go hard on the new costs.

Payment Services 130

Payment Services Social Commerce Customer Experience Management 130

A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. Yet, 60% of eCommerce merchants feel they still don’t have the payment insights needed to drive better performance. The new wave of consumer demands for digital payments.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

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Payment Services Fulfillment Location Checkout 184

Retail TouchPoints

JUNE 15, 2022

Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. They allow retailers to expand their workforce without hiring by giving shoppers more ways to engage and learn without a person needed to facilitate. QR codes have exploded by enabling contactless transactions and learning.

Payment Services 261

Payment Services Checkout Shrinkage Fast Fashion 261

Retail TouchPoints

DECEMBER 21, 2023

Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods. Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands. They just have to put it into action at checkout.

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Checkout Payment Services Kiosk Advertising 256

Retail Gazette

JULY 4, 2023

Consumers are realigning their shopping habits and adopting cost-saving behaviour: price, coupons and discounts are key decision factors Global leader in payments services, Worldline, has published a survey highlighting changing online shopping behaviour. Newer Alternative Payment Methods (APMs) are also gaining more followers.

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Payment Services Shopping Social Commerce Consumer 59

Retail TouchPoints

SEPTEMBER 21, 2020

Walmart and Oracle have received tentative approval from the government to acquire 20% of the newly formed TikTok Global business, which will be responsible for providing all TikTok services in the U.S. Walmart previously expressed interest in TikTok when it joined Microsoft to make a bid for the social network in the U.S.

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Payment Services Fulfillment Advertising Social Commerce 264