Retail TouchPoints

SEPTEMBER 29, 2021

But they don’t have to — TikTok also has announced a direct integration option that offers brands and retailers a full-service solution wherein TikTok handles everything from shipping to fulfillment to point of purchase. Beyond announcing the direct integration service, TikTok didn’t provide much additional detail on how it would work.

Social Commerce 317

Social Commerce Shopping Advertising Marketing 317

Independent Retailer

FEBRUARY 15, 2022

Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. . trillion in 2022.

Social Commerce 83

Social Commerce Payment Services Marketing Fulfillment 83

Retail TouchPoints

NOVEMBER 13, 2023

Meta and Amazon have quietly debuted a new closed-loop social commerce experience that allows Facebook and Instagram users to link their social media accounts to Amazon so they can make purchases directly in-platform.

Social Commerce 278

Social Commerce Merchant Services Accounting Checkout 278

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

Fulfillment 278

Fulfillment Social Commerce Customer Retention Consumer 278

Inside Retail

NOVEMBER 28, 2022

This year, over 102 million people will buy via social platforms in the US alone and by 2025, global sales via social commerce will exceed US$1.2 Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce.

Merchant Services 130

Merchant Services Social Commerce Payment Services Fulfillment 130

Retail TouchPoints

OCTOBER 21, 2023

And to help feed that bottom line, Walmart has a Black & Unlimited page on its website, also devoted to fulfilling the potential of Black brands and creators. The metaverse] represents the future of socialization, commerce and how people will experience things; it will be the intersection of all of it.

Social Commerce 289

Social Commerce Fulfillment Advertising Shopping 289

Retail TouchPoints

JULY 22, 2022

Prediction #1: Content will Become Central to Commerce. To Review: With ecommerce now encompassing much more than just a website (think livestreaming, social commerce, marketplaces and the metaverse), we predicted that the overarching key to omnichannel success in 2022 will be great content. Verdict: Spot on.

Social Commerce 306

Social Commerce Inventory Management Fulfillment Shipping 306

Retail TouchPoints

AUGUST 10, 2021

Alternative Fulfillment Models: Dark Stores, Ghost Kitchens, Drive-thrus and More will be one of several sessions examining how retailers can use pandemic-inspired pivots to improve their business for the long term. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. At Chicago’s McCormick Place, Aug.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

JANUARY 27, 2022

In addition to our incredible programming, we will have an integrated expo experience that will include a mix of solution providers in store design, fulfillment, ecommerce, personalization and even social commerce.

Social Commerce 319

Social Commerce Fulfillment Marketing ATS 319

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Inside Retail

JUNE 1, 2022

Whether through digital campaigns, marketplaces or social media, clarify the path to purchase so it’s easy for consumers to find you and complete their purchase. Fulfil customer expectations. Achieve automation and scale with the right fulfilment options. Fulfilment and delivery plans. Social commerce.

Social Commerce 130

Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

AUGUST 24, 2023

Educational Insights also were early adopters of other social commerce offerings on platforms like Facebook and Instagram, but Parkhurst said no previous platforms they tried even came close to performing like TikTok Shop has.

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

Retail TouchPoints

JANUARY 10, 2024

We build technology to serve people and not the other way around,” said McMillon in his keynote.

Social Commerce 261

Social Commerce Fashion Shopping Consumer 261

Retail TouchPoints

JANUARY 11, 2023

This follow-up strategy is important for brands investing in livestream shopping or social commerce because they should be connecting with those customers now that visited them for the first time pre-holiday. This is especially helpful to mitigate excess inventory and stockpiles of items customers aren’t purchasing.

Fulfillment 279

Fulfillment Social Commerce Management Shopping 279

Retail TouchPoints

APRIL 18, 2023

After years of degrading consumer trust in platforms, brands and the influencers they hire, Agha’s premise is that his TikTok-esque social commerce platform — which features product reviews only from real, authenticated shoppers — will power the next wave of ecommerce discovery and online community.

Marketing 278

Marketing Payment Services Beauty and Health Fulfillment 278

Retail TouchPoints

JANUARY 19, 2024

The lab will explore the potential of newer fulfillment methods like drones, as well as monetizing virtual experiences that can put CPG and retail brands in front of the next generation of customers.

Fulfillment 147

Fulfillment Shopping Social Commerce Customer Experience 147

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Whether it’s click-and-collect options, in-store digital experiences, or social commerce, brands are finding innovative ways to connect with consumers across various touchpoints. Social Commerce: Social commerce surges as retailers tap into direct selling through platforms like Instagram and TikTok.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

365 Retail

MARCH 1, 2022

We predict that the ongoing shift in buyer behaviour and subsequent move to online shopping will be the driving forces for brands to continue and even accelerate the pace of their Amazon digital transformation sales strategies, as well as use this as an opportunity to improve their digital commerce operations.

Social Commerce 111

Social Commerce Drop-Shipping Fulfillment Shopping 111

Retail TouchPoints

OCTOBER 7, 2022

Social Commerce Meets Affiliate Marketing. The Independent ’s move is yet another sign that ecommerce has officially moved beyond the store website; consumers increasingly expect to be able to make a purchase when and where inspiration strikes , whether that be on social media, while streaming videos or directly in search engines.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Inside Retail

MARCH 29, 2022

We are at the forefront of innovation with social commerce, enhanced retailing and emerging retailing. In the last 12 months alone, that customer base’s social commerce spending has risen 50 per cent, from $10/month to $15/month. Interestingly, the 65+ demographic is particularly active on YouTube.

Social Commerce 130

Social Commerce Shopping Fulfillment Consumer 130

Retail TouchPoints

AUGUST 9, 2022

You want to also offer consumers something that hasn’t been fulfilled by their current options.” For example, social commerce is a “big thing” in China, Ahluwalia noted. “You want to embrace these two things and ensure it’s not just about the fact that it’s global,” Thomas said.

Social Commerce 305

Social Commerce Returns Consumer Marketing 305

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022.

Advertising 276

Advertising Social Commerce Consumer Fulfillment 276

Retail TouchPoints

AUGUST 19, 2021

This will help them prepare their omnichannel fulfillment operations and ensure items get to customers in the most efficient, and profitable, way possible. Retailers need to prepare for shifts in product demand by allocating inventory in the right stores, warehouses and distribution centers. ADDITIONAL LISTENING :

ATS 299

ATS Markdowns Consumer Social Commerce 299

Retail TouchPoints

SEPTEMBER 12, 2023

Creators can share products in short videos and livestreams, and sellers can choose the Affiliate plan that’s the right fit for their brand; TikTok Shop ads , offering sellers more opportunities to promote their TikTok Shops; Fulfilled by TikTok (FBT) : A new logistics solution that lets merchants focus on their products while TikTok Shop stores, (..)

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

DECEMBER 2, 2022

The company’s website, built on WooCommerce , features all 2,000+ items carried in the store, and orders are fulfilled directly from the store itself. And while they don’t use any social commerce functionality on the sites themselves, both platforms are crucial drivers of Economy Candy’s online business. “At

Social Commerce 290

Social Commerce Clienteling Location Shopping 290

365 Retail

MARCH 13, 2023

Is outsourcing fulfilment the answer? By outsourcing fulfilment and adding platforms such as TikTok into their sales channel portfolio, online retailers can capitalise on evolving consumer behaviour and sell in large volumes to new markets, both domestic and international. By 2026, it’s estimated that 39.9%

Fulfillment 72

Fulfillment Social Commerce Shipping Consumer 72

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 69

Social Commerce Shipping Accounting Point of Sale 69

Inside Retail

MAY 7, 2023

Some solutions include crowdsourcing delivery and quick-commerce services to facilitate fulfilment and reduce shipping costs while offering consumers greater flexibility,” he opined. By 2030, seniors in Asia are expected to spend over $5 trillion each year.

Social Commerce 130

Social Commerce Consumer Fulfillment Advertising 130

Retail TouchPoints

AUGUST 14, 2020

Social commerce, engaging customers through influencers and shoppable posts are a few of the strategies being used by top retailers. “We’re Stores will be critical again this year, but more as fulfillment centers providing curbside pickup, BOPIS or other contactless transactions.

Marketing 289

Marketing Consumer Checkout Customer Experience 289

Retail TouchPoints

AUGUST 5, 2021

Brands and retailers across categories responded to store closures, traffic restrictions and consumer hesitancy by expanding their omnichannel fulfillment services. Galleria Dallas , a shopping center in North Texas, rolled out a dedicated curbside pickup outpost to make the fulfillment experience easier for consumers.

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

SEPTEMBER 21, 2020

Walmart’s contributions will include the Walmart.com assortment, its e-Commerce marketplace, plus fulfillment, payment and measurement-as-a-service advertising service. Walmart previously expressed interest in TikTok when it joined Microsoft to make a bid for the social network in the U.S.

Payment Services 264

Payment Services Fulfillment Advertising Social Commerce 264

365 Retail

DECEMBER 21, 2021

Retailers are grappling to evaluate with the right network across a blend of large warehouses, smaller localised fulfilment centres and deliveries from stores. Consumers are increasingly online and on social media, which is leading to a boom in social commerce. consumer survey?we

Social Commerce 105

Social Commerce Payment Services Consumer Shopping 105

Retail TouchPoints

APRIL 20, 2023

The biggest benefit of partnering with local retailers is that they can handle the “last mile, nitty-gritty one package supply chain and fulfillment” that can be difficult to set up as a foreign retailer. You can just go in with your supply chain and fulfillment centers, so you can just have dark stores if you want.

Fulfillment 290

Fulfillment Consumer Marketing Point of Sale 290

Retail TouchPoints

NOVEMBER 12, 2021

Convenience can come in the form of different types of fulfillment options , including getting things delivered or picking up in-store. RTP: Where do you see social commerce fitting into the mix for local retailers in the coming years?

Merchant Services 264

Merchant Services Shipping Fulfillment Social Commerce 264

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 180

Consumer Payment Services Fulfillment Advertising 180

Retail TouchPoints

MAY 18, 2021

They could be dark stores serving as micro-fulfillment centers, cutting down on shipping and delivery costs. We’re even seeing some malls turn into fulfillment centers. It really depends on the local community and what it needs. Stores and malls will have to morph to what the community requires.

Fulfillment 234

Fulfillment Consumer Returns Shipping 234

Retail TouchPoints

NOVEMBER 16, 2020

Extended Festival Designed to Mitigate Fulfillment Crunch. Spreading out some of the load makes it easier on [Alibaba’s] fulfillment and logistics partners,” said Halliwell. Lines, categories and products need to be designed specifically with Chinese consumers in mind. It also provides an object lesson for U.S.

Fulfillment 258

Fulfillment Consumer Marketing Shopping 258