Retail TouchPoints

DECEMBER 8, 2020

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai. The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions.

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Retail TouchPoints

JULY 26, 2021

However, there will still be plenty of opportunity as well, particularly for retailers with strong last mile offerings, solid social media presences and a knack for bringing people together, according to Salesforce’s 2021 holiday projections. Digital Shopping Still Reigns, but Experiential Categories Will Drive Sales.

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Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. The Lidl Return Scheme trial will run in participating Glasgow stores from 8 February to 11 August.

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Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Want to Expand Back-to-School Shopping Baskets? in an interview with Retail TouchPoints. “I

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Retail TouchPoints

APRIL 30, 2021

Cut to March 2021 — a second stimulus package, the American Rescue Plan (ARP), is signed into law, and online spending surges to record-breaking heights. In fact, in the three weeks following the ARP’s passage on March 11, 2021, U.S. In February 2021, consumers shopping for baby and toddler products saw 3.2X

Consumer 205

Consumer Jewelry Planning Payment Services 205

Hyken

NOVEMBER 1, 2021

How Brands Are Using Technology to Amplify the Customer Experience — Whether You’re Shopping or Ordering Fast Food by Dept. The post 5 Top Customer Service Articles of the Week 11-1-2021 appeared first on Shep Hyken. Look them over and take a few of these ideas to your next team meeting. Follow on Twitter: @Hyken.

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Customer Experience Consumer Shopping Marketing 65

Hyken

NOVEMBER 15, 2021

As an example, some customers had seldom, if ever, shopped for groceries online. Now, it’s the only way they shop. The post 5 Top Customer Service Articles of the Week 11-15-2021 appeared first on Shep Hyken. My Comment: Many experts have claimed that the pandemic destroyed customer loyalty – at least for some customers.

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Customer Experience Shopping Marketing Management 61

Retail TouchPoints

JUNE 3, 2022

Albertsons has introduced consumer-generated ratings and review functionality on 11 of its banners’ sites, including Safeway , Vons , Jewel-Osco and Shaw’s. Customer-generated ratings and reviews empower purchase decisions,” said Jill Pavlovich, SVP of Digital Customer Experience at Albertsons Cos. in a statement.

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Independent Retailer

FEBRUARY 24, 2022

Department of Commerce Retail Indicator Division released the December 2021 Monthly Retail Trade Report on Wednesday February 16th, which showed that brick-and-mortar stores grew faster than ecommerce for the first time ever. In-Person Shopping Around for the Long Haul. retail sales for 2021 equaled $6.6

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Retail TouchPoints

JULY 22, 2021

The more contemporary appellation for the massive Chinese shopping extravaganza is apparently Double 11 or 11.11 (pronounced “Eleven, Eleven.”) 2021 is set to be both, with an eager consumer base and historical precedent on its side. First off, it seems the term “Singles’ Day” is a bit passé. The fact that 11.11

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Merchant Services Consumer Shopping Accounting 328

Retail TouchPoints

NOVEMBER 22, 2021

Supply chain snarls, delivery delays and inflation just might make the 2021 holiday shopping season one of the most expensive and logistically challenging ever. Overall, Amazon is still the cheapest (by 14% on average), beating out 11 of the 12 retailers examined in every category. YoY, according to the U.S. Census Bureau. .

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Retail TouchPoints

OCTOBER 19, 2022

ChaseDesign just finished our annual study of 1,000 shoppers to see what the latest insights are around online grocery shopping, specifically focused on which delivery methods are winning out pre, during and now post-COVID times. In 2011, less than 1% of grocery shopping was done online. COVID obviously changed that, almost overnight.

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Fulfillment Shopping Returns Customer Experience 292

365 Retail

OCTOBER 6, 2023

Furthermore, Gen Z, those aged 18 – 24, (32%) and Millennials, those aged 25 to 34, (43%) are more likely to do their shopping between now and black Friday compared to nearly half of boomers, categorised in this survey as those aged 55 – 64, (49%) who are more likely to do this between the 1 st – 16 th December.

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Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. This is the second year in a row when Ross Stores will grow its footprint by 100 locations while maintaining the same ratio of Ross to dd’s shops.

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Retail TouchPoints

NOVEMBER 28, 2022

Additionally, Bluecore saw an 11% increase in Black Friday site traffic, a 5% increase in orders and a 1% increase in average order values compared to 2021. Mobile shopping once again played a major role on Black Friday, with 48% of digital sales coming from smartphones, up from 44% in 2021. to $15 billion.

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365 Retail

APRIL 28, 2021

Electricals retailer Dixons Carphone is to close airport store business Dixons Travel after it was hammered by the pandemic and the end of tax-free tourist shopping. Shares in the PC World owner slid after it revealed plans to shut the 35-shop business. A Dixons Travel shop (Dixons/PA). billion for the year. lower at 150.8p

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Shopping Planning Marketing ATS 102

Rangeme

DECEMBER 7, 2021

How did Beyoncé, Simone Biles, and boozeless beer shape our shopping trends? As the year winds down, it’s time to review 2021’s retail predictions —and the surprises that popped up along the way. November 11, 2021. November 15, 2021. , November 9, 2021. , November 15, 2021. April 7, 2021.

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Beauty and Health Consumer Grocer Shopping 52

Retail TouchPoints

MARCH 27, 2023

The retailer first warned of a potential Chapter 11 filing in early January after it reported a net loss of $385.8 million for Q3 2022, which was 40% larger than its loss in Q3 2021. Bed Bath & Beyond has been working to avoid bankruptcy since the start of 2023 through a combination of downsizing and financial efforts.

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Location Management Shopping ATS 260

Indigo 9 Digital

JANUARY 17, 2023

In May of 2021 Shein became the most downloaded shopping app on iOS and Android in the United States, with Amazon coming in second. In the United States, Shein has a 40% share of the fast fashion market with sales reaching $16 billion in 2021. Tops start at $3.00, shoes start at $5.00 and jeans start at $12.00.

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Retail TouchPoints

JUNE 15, 2022

The store is slated for the Jingjiang Impression City shopping center in Taizhou, a city located near Shanghai. The fast fashion retailer initially re-entered China for the third time in August 2021 through online platforms Vipshop and Pinduoduo. Forever 21 first entered China in 2008 but left the country a year later.

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Retail TouchPoints

APRIL 30, 2024

The full slate of Bridgerton -inspired products will be on display May 11 when the Bridgerton Promenade takes over New York City’s Gansevoort Plaza, transforming the public space into a Regency-era market. The day-long event will be open to the public from 11 a.m. with entrance on a first-come basis.

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Retail TouchPoints

OCTOBER 6, 2022

Retailers across the board are prepping for what many analysts believe will be an extended holiday shopping season. Amazon hopes to capitalize on early shopping with a second Prime sales event , taking place Oct. 11-12 in 15 countries, while Target is kicking off its Target Deal Days “earlier than ever” on Oct.

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Promotions Shipping Planning Location 274

Inside Retail

NOVEMBER 9, 2023

The world’s biggest shopping event happens in China each year — and it’s called Singles Day. Originally a holiday to celebrate being single, as a counter to Valentine’s Day, the event has grown into a weeks-long online shopping festival that peaks on November 11. Absolutely not. trillion yuan ($157.97

Consumer 130

Consumer Shopping Apparel Marketing 130

Retail TouchPoints

OCTOBER 11, 2022

Customers can now buy gently used Hot Topic items as well as products from other pop culture brands in the retailer’s new online resale shop. As of the end of September 2022, ThredUP has identified 107 branded resale shops (operated both through ThredUP and other providers), 73 of which launched in 2022.

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Retail TouchPoints

JULY 30, 2021

November might seem far away, but the fact is, brands and retailers in China have already been preparing for the world’s biggest shopping event — known interchangeably as Singles’ Day, Double 11 or 11.11 — for months. 11 will certainly be one of them. During last year’s 11-day 11.11 billion in 2021, making up 37.4%

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Retail TouchPoints

NOVEMBER 19, 2021

27, 2021, the event will feature 26 businesses owned by Black women from across the country, featuring products ranging from skin care to stationery, home accessories and more. 4, 11 and 14. Kicking off on Small Business Saturday, Nov. cities spotlighting local businesses.

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Accessories Fashion Shopping Marketing 258

Indigo 9 Digital

MAY 6, 2022

If you are curious about the eCommerce market in China then consider these 11 facts about its size, competition and trends. billion annual active customers last year while JD.com had 552 million active accounts in the year ended September 2021. In the fourth quarter of 2021 Alibaba generated revenues of $37.6 billion in 2021.

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Merchant Services Marketing Payment Services Social Commerce 52

Retail TouchPoints

JANUARY 2, 2024

Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023. Paid Loyalty Programs Will Become More Prevalent More than half ( 53% ) of consumers pay to participate in a loyalty program, up from 32% in 2022 and 17% in 2021, according to the Deloitte Survey. A major reason for this drop?

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Retail Focus

OCTOBER 7, 2022

Touchwood Shopping Centre in Solihull secured over 75,500 sq ft of new lettings and lease renewals during its first year under new ownership and management – equivalent to 11% of gross lettable area – as part of a strategy focused on expanding the scheme’s retail and dining offer. on acquisition.

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Inside Retail

AUGUST 17, 2022

Yet, while consumer spending per online transaction for the last financial year increased (peaking at $149 in June), it did so at a rate lower than inflation and the actual size of shopping carts declined, with units per order shrinking by 13 per cent on average across the year. Search engines. Desktop and tablet.

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Consumer Promotions Location Shopping 246

Retail Gazette

MARCH 11, 2024

Co-op said the rise represented its biggest ever investment into pay, having boosted rates for shop workers by more than 20% in the last two years. per hour for shops within the M25, instead of the £11.95 Furthermore, team leaders’ pay will increase from £12.10 which for Tesco is on 28 April. rate for inner London and £11.75

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365 Retail

SEPTEMBER 30, 2021

Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , today announced that Super Saturday is expected to be the busiest shopping day of the 2021 UK peak trading period. Saturday, 11 th December – 2nd Saturday in December. Thursday, 23 rd December – Day Before Christmas Eve.

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Retail TouchPoints

OCTOBER 11, 2021

11, and new products and content will continue to be added over the coming months for fan-favorite brands such as Stranger Things , Nailed It! The aim, according to Evans, is to make Walmart the “official one-stop shop to bring your favorite Netflix stories home.” The Netflix Hub at Walmart launched Oct.

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Apparel Shopping ATS Customer Experience 300

Retail TouchPoints

FEBRUARY 11, 2022

billion spent in 2021, according to NRF. consumers plan to celebrate Valentine’s Day in 2022, up from 52% in 2021. Not all of that spending will go to product purchases at retail — 41% of survey respondents said they would “love to receive the gift of experiences,” up from 36% in 2021. Super Bowl LVI, with the L.A.

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Retail TouchPoints

AUGUST 30, 2021

billion in Q2 2021, the highest second-quarter sales in over a decade, up 29% year-over-year and 5% compared to 2019 pre-COVID levels. Online sales in particular grew 65% over 2019 levels and represented 33% of the total business, offsetting an 11% brick-and-mortar decline compared to its pre-COVID performance.

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Retail TouchPoints

MAY 11, 2022

The international rollout follows a six-month pilot at Zurich Airport’s Airside Center in November 2021. Heinemann, operates nearly 600 luxury travel boutiques, duty-free shops and concept shops. The first permanent Highsnobiety GATEZERO store will open in May 2022 at Copenhagen’s Kastrup International Airport.

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Boutique Shopping Consumer Marketing 241

A1 Retail

MAY 15, 2021

VIA Outlets has moved quickly to reopen all centres in its 11-strong portfolio, with Zweibrücken Fashion Outlet in Germany the final centre reopening its doors today. In Q1 of 2021, Bureau Veritas re-audited all centres, resulting in a full certification for the second year in a row.

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Fashion Shopping Location Planning 52