Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. Bing’s goal might be similar.

Merchant Services 304

Merchant Services Shopping Payment Services Advertising 304

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. alone in 2021 and has the potential to double in the next three to five years. And with 50% of global spending in the U.S. And with 50% of global spending in the U.S.

Merchant Services 323

Merchant Services Payment Services Checkout Finance 323

Retail Focus

NOVEMBER 1, 2023

The retail landscape is constantly changing, and there’s no doubt that the rise of online shopping has been revolutionary. Offline merchants are introducing new tech to compete with ecommerce companies, and there have been delivery issues with some internet-based services. Problems with Delivery: A Potential Online Shopping Bust?

Merchant Services 130

Merchant Services Payment Services Shopping Checkout 130

Retail TouchPoints

APRIL 24, 2023

As brands increasingly look to resale to build their sustainability credentials, ThredUp ’s white label resale-as-a-service (RaaS) is proving to be an appealing plug-and-play option for retailers. For items that sell on ThredUp, customers then receive a shopping credit with the brand through which they initiated the Clean Out process.

Payment Services 266

Payment Services Shipping Accessories Apparel 266

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin…. 2 (Super Saturday, Dec. 18) and No.

Merchant Services 319

Merchant Services Payment Services Fulfillment Promotions 319

Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. According to a study from Digital 2020 , 47% of users have seen a significant increase in the time they spend shopping online.

Payment Services 278

Payment Services Promotions Shopping Marketing 278

Inside Retail

DECEMBER 18, 2023

Operating food delivery, video streaming and payment services in Asia, Coupang made its IPO debut on the New York Stock Exchange in 2021. Richemont said YNAP has not adopted Farfetch Platform Solutions and continues to operate on its technology. The deal is expected to be finalised next year.

Payment Services 290

Payment Services Shopping Accessories Fashion 290

Retail TouchPoints

DECEMBER 23, 2020

In 2021, businesses in the United States will face new VAT rules for selling to final consumers in Europe. based vendors to understand — especially when it comes to new ways of reporting, including the Import One Stop Shop (IOSS). Thankfully, the EU decided to push the compliance deadline from Jan.

Payment Services 160

Payment Services Telecommunications Accounting Planning 160

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Retailers had wanted to do this before as a way to save on labor costs.”. Retail ‘winners’ were already doing this at much higher levels than others, even before COVID,” said Buzek.

Payment Services 353

Payment Services Checkout Fulfillment Kiosk 353

Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop.

Payment Services 88

Payment Services Merchant Services Kiosk Checkout 88

Retail Focus

SEPTEMBER 9, 2021

After an exciting process of reviewing a record amount of entries, the shortlist for the third Creative Retail Awards has been revealed. The winners and highly commended entries will be announced at a unique awards ceremony to be held at Proud Embankment on 14th October 2021. Individual tickets and VIP booths can be reserved here.

Supermarket 312

Supermarket Payment Services Outdoor Fulfillment 312

Retail TouchPoints

MARCH 23, 2022

Demonstrating a high level of confidence in its “off-price and on-trend” Backstage concept, Macy’s will add 37 of the shop-in-shops across the country this spring. At that time Macy’s said it was aiming for a total of 270 Backstage shop-in-shops, and with these new expansion plans the retailer will have exceeded that goal.

Shopping 215

Shopping Payment Services Apparel Fashion 215

Retail TouchPoints

MARCH 30, 2022

The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale. UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW.

Shipping 252

Shipping Payment Services Consumer Shopping 252

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. But when it came to alternative payments, BNPL was the star. trillion , up from $1.1 18 and Dec.

Social Commerce 298

Social Commerce Fulfillment Drop-Shipping Payment Services 298

Inside Retail

JUNE 20, 2021

Some 61 per cent believe that retailers and providers of personal care and hospitality services adapted well to the circumstances and to consumers’ changing needs. Almost a third of consumers report better online shopping and delivery experiences during the pandemic and more than 20 per cent report that in-store experiences improved.

Consumer 242

Consumer Beauty and Health Payment Services Finance 242

Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

Shopping 258

Shopping Checkout Payment Services Kiosk 258

Retail TouchPoints

MARCH 25, 2022

Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Shopping with a PC or smartphone only ranks second and third in the PwC study. Payments play a key role.

Payment Services 272

Payment Services Checkout Shopping Consumer 272

Retail TouchPoints

FEBRUARY 25, 2022

In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. At the beginning of the 2021 holiday shopping season, gift-card purchases experienced a surge in demand. Postal Service.

Promotions 255

Promotions Consumer Payment Services Shopping 255

Retail TouchPoints

SEPTEMBER 15, 2021

PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. with Amazon , Apple , Westfield shopping centers, CVS , Macy’s and Target among the many merchants that have added the offering in the last few months alone.

Merchant Services 236

Merchant Services Payment Services Shopping Marketing 236

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal. Michaels gained access to some of A.C.

Payment Services 264

Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

DECEMBER 13, 2021

In fact, the growth of BNPL is hitting record-breaking levels — in 2021 Cornerstone Advisors say that consumers will make nearly $100 billion in retail purchases using BNPL. Millennials and Gen Z shoppers are driving this ecommerce trend forward as a result of tight budgets, low credit and a COVID-fueled increase in online shopping.

Payment Services 262

Payment Services Consumer Returns Management 262

Retail TouchPoints

OCTOBER 4, 2022

In addition to supporting customers who use Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) payment options, the program also affords easier access to Amazon Layaway. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

Payment Services 273

Payment Services Shipping Planning Consumer 273

Inside Retail

NOVEMBER 21, 2021

The Australian company, a subsidiary of the Emirates Group, operates a total of 39 restaurants, cafes and bars, many at airports. As at November 2021, the company has back-paid $5,016,474, including interest of 5.25 The largest individual back-payment was $53,614. per cent and superannuation, to 1566 employees.

Payment Services 130

Payment Services Employee Engagement Location Shopping 130

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 297

Merchant Services Payment Services Checkout Accounting 297

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. This enables Instacart to expedite deliveries for Fairway Now, particularly during peak in-store hours.

Marketing 235

Marketing Payment Services Supermarket Location 235

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks.

Merchant Services 269

Merchant Services Payment Services Shipping Accounting 269

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 277

Merchant Services Payment Services Social Commerce Shopping 277

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. And there are a lot of consumers that use it: 56% of Americans have used a BNPL service, up almost 50% in just one year.

Payment Services 256

Payment Services Finance Point of Sale Checkout 256

Retail TouchPoints

DECEMBER 8, 2020

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai. The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions.

Shopping 321

Shopping Checkout Payment Services Consumer 321

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. The technology uses AI-powered computer vision and deep-learning techniques, including generative AI, to determine who took what in a retail environment.

Checkout 209

Checkout Payment Services ATS Accounting 209

Inside Retail

MAY 25, 2022

The findings in BigCommerce’s 2022 ANZ State of Ecommerce Report give valuable insights into what aspects of online shopping matter to consumers. The importance of an easy checkout process and a reassuring returns process are consistent themes dating back to last year’s State of Ecommerce Report. A growing security concern.

Payment Services 147

Payment Services Checkout Shipping Returns 147

Retail TouchPoints

AUGUST 11, 2022

Amazon ’s One palm scanner payment technology will reportedly expand to more than 65 Whole Foods stores in California, according to TechCrunch and other media outlets. Amazon One was launched in Amazon Go stores in 2020 and early 2021 before expanding to an Amazon Fresh supermarket later that year.

Payment Services 262

Payment Services Supermarket Fashion Customer Experience 262

Inside Retail

JANUARY 4, 2022

We’ve seen panic buying, the rise of the “homebody economy” and a strong shift towards contactless shopping. As we emerge from the worst of the pandemic, it seems the right time to reflect on the most important changes in consumer behaviour we’ve seen, and to make some predictions about COVID-19’s lasting and pervasive effects on how we shop.

Payment Services 130

Payment Services Shopping Supermarket Consumer 130

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail TouchPoints

FEBRUARY 11, 2021

of retail sales in China will come from ecommerce in 2021. of all retail sales in 2021, while in the U.S. New research from eMarketer predicts that 52.1% It will also represent a big jump compared to 2020, when ecommerce accounted for 44.8% of the country’s total. ecommerce is projected to make up 15%.

Payment Services 182

Payment Services Accounting Shopping ATS 182