Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. Digital Service (USDS). in November 2022. reads the company announcement. and managed by the U.S.

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Retail Focus

MAY 1, 2024

It changes how we communicate, work, and shop – often before setting foot inside a store! This phenomenon is known as “The Click Before the Brick,” where digital presence shapes our shopping experiences. Online stores and marketplaces have made it possible to shop from the comfort of your home.

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Retail Minded

MARCH 9, 2023

For many, payment management can be challenging to tackle. However, starting on the right track regarding the payment aspect is crucial to ensure a seamless flow of operations. Luckily, the advancement in technology makes the payment administration task manageable. Running a business involves juggling an array of tasks.

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Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

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Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1. As evidenced by the data showing U.S.

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Retail TouchPoints

AUGUST 30, 2021

I have very vivid memories about Service Merchandise , a now-defunct business with a unique ordering process focused on catalog inventory. Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. Don’t remember it?

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Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

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Inside Retail

APRIL 23, 2023

Discount retailer The Reject Shop is facing a class action lawsuit for “purported underpayments” to staff, launched by specialist law firm Adero Law Between February 2016 and April 2021, seven former employees of the discount retailer allege underpayment during their employment with the company.

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Retail TouchPoints

MARCH 4, 2024

This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? Is it Great Service or Great Financing Options? It goes without saying that great service is important.

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Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

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Retail TouchPoints

MARCH 31, 2023

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. What’s more, the number of payment providers on the market has dramatically multiplied over the years, creating a vast and often confusing ecosystem. It’s reckoned that nearly 4.5

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Inside Retail

MAY 7, 2024

As populations age and start to fall, there is tremendous interest in providing goods and services to the elderly. This means the elderly in Singapore have, and will have, a greater capacity and willingness to spend on goods and services for themselves and their loved ones. Retailers don’t want to be left behind.

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Retail TouchPoints

AUGUST 10, 2021

Contactless payments skyrocketed in popularity during the COVID-19 pandemic while cash payments plummeted. This was partially attributed to the diminished capacity to shop in-store, but was also connected to the fear of viral transmission via both shared payment terminals and cash itself. Benefits for the Retailer.

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365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Payment orchestration is a key tool for managing this increased complexity.

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

FEBRUARY 7, 2023

million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 The notice from U.S.

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Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether. Additionally, the SouthGlenn, Colo.

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Retail TouchPoints

FEBRUARY 16, 2024

While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. This process helps businesses verify a customer’s identity before any confidential information is provided.

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Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. The move also can speed up payment processes via PayPal and Venmo QR codes.

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Cisco Retail

FEBRUARY 2, 2022

Attestation of Compliance (AOC) as a Level 1 Service Provider. As more consumers get accustomed to online shopping, retailers will need to continuously enhance the customer experience, improve operations, and battle the ongoing threat. Learn more about Cisco SD-WAN PCI-DSS compliance.

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Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

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Retail Focus

AUGUST 4, 2022

At the beginning of the pandemic, massive shifts and changes were needed for a multitude of industries and the way they operate. One of the industries that saw extensive change was the retail industry, especially when it came to finding solutions for safe and reliable methods of payment. . Contactless Payments: The New Normal .

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365 Retail

AUGUST 11, 2023

Fortunately, there are simple ways that entrepreneurs can keep their finances safe while interacting with the sophisticated payment processing services out there. Here are some important ways that retail site owners can protect their payment accounts. This is something that popular OS’s like Android let you do.

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Retail TouchPoints

APRIL 5, 2021

It has been a year of momentous change for the payments industry. For instance, cash usage waned even further this year amongst fears around the pandemic, leading to a coin shortage across the country that had many merchants pointing consumers to digital payments if they lack exact change.

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Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

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Inside Retail

JANUARY 24, 2022

However, the past few years have also exposed what online shopping just cannot replicate – human interaction, experiential shopping and social connection. . “We Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. The report cited data from the U.S.

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Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

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Retail TouchPoints

MAY 8, 2024

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. These types of uses should be carefully implemented to ensure compliance with relevant privacy laws. Bias concerns.

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Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

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Retail TouchPoints

JANUARY 19, 2024

consumers are increasingly looking for deals and overall experience when shopping. To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech.

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Inside Retail

JANUARY 10, 2024

Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised. There is also a new AR feature called ‘Shop With Friends’. It’s essentially a ‘Virtual Try-On’ service that becomes a social experience. This new service will automate the shopping experience, from basket building to delivery.

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Retail Gazette

MARCH 20, 2024

MPs have urged the insolvency watchdog to reveal the cost of The Body Shop’s collapse to taxpayers. Around 500 roles have been axed since The Body Shop’s collapse , with affected workers told to make claims through the Government-backed redundancy payments service – which is funded using National Insurance contributions.

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Retail TouchPoints

DECEMBER 11, 2023

Now, just two months later, TikTok has entered a strategic partnership with Indonesian ecommerce firm PT GoTo Gojek Tokopedia (GoTo) that gives TikTok a controlling stake in one of the biggest shopping platforms int the country, Tokopedia. GoTo will own the remaining 24.9% The transaction is expected to close in the first quarter of 2024.

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Retail Focus

NOVEMBER 1, 2023

The retail landscape is constantly changing, and there’s no doubt that the rise of online shopping has been revolutionary. Offline merchants are introducing new tech to compete with ecommerce companies, and there have been delivery issues with some internet-based services. Problems with Delivery: A Potential Online Shopping Bust?

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