Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal.

Payment Services 264

Payment Services Drop-Shipping Fulfillment Shipping 264

Inside Retail

MAY 25, 2022

The findings in BigCommerce’s 2022 ANZ State of Ecommerce Report give valuable insights into what aspects of online shopping matter to consumers. The importance of an easy checkout process and a reassuring returns process are consistent themes dating back to last year’s State of Ecommerce Report. A growing security concern.

Payment Services 147

Payment Services Checkout Shipping Returns 147

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S. 31, 2021. “We’re

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks.

Merchant Services 272

Merchant Services Payment Services Shipping Accounting 272

Retail TouchPoints

SEPTEMBER 8, 2021

adults say they begin their online shopping search on Amazon. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. The Amazon Effect also is reflected in the in-person shopping experience at brick-and-mortar retailers.

Merchant Services 242

Merchant Services Payment Services Fulfillment Shipping 242

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Give Back-to-School Shoppers Alternative Payment Options. Streamline Your Checkout Process for Busy Parents and Students.

Payment Services 288

Payment Services Checkout Drop-Shipping Customer Retention 288

Inside Retail

APRIL 4, 2024

However, not to be discouraged, they gathered their learnings from their first entrepreneurial endeavour and went on to officially launch Safely in 2021. In addition to the brand’s DTC website, Safely products are currently available at the University of Texas’ student shop and in several specialty stores throughout Texas.

Payment Services 130

Payment Services Specialty Store Advertising Shipping 130

Retail TouchPoints

MARCH 5, 2024

Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

Checkout 191

Checkout Returns Shipping Promotions 191

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. This can be even more challenging as COVID-19 accelerated the move to online shopping more than any other time in history. Customers don’t just want to buy a product — they want an experience.

Payment Services 263

Payment Services Shipping Customer Experience Supermarket 263

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Grocery shopping experiences will become more specialized.

Grocer 320

Grocer Payment Services Checkout Value Offer 320

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 268

Merchant Services Payment Services Promotions Location 268

Retail TouchPoints

JULY 11, 2023

Today begins what has become one of the biggest shopping events of the year — Amazon ’s annual Prime Day member sales event. from Prime Day 2021, while 1P sales increased 6.1% , according to Capitol One Research. Customers are increasingly interested in shopping their values,” said O’Donnell.

Payment Services 165

Payment Services Shipping Checkout Fulfillment 165

Retail TouchPoints

SEPTEMBER 20, 2023

Holiday hiring was also down year-over-year in 2022, with employers adding 519,400 jobs, a 26% decline from 2021. And many retailers, seeking to snag the best staff, have announced competitive hourly wage rates and flexible payment options that offer anytime access to earned pay. in a statement. “We

Planning 258

Planning Fulfillment Payment Services Location 258

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

Payment Services 242

Payment Services Customer Experience Consumer Advertising 242

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. In 2021, face coverings and masks from stars like Kanye West saw a 154% average resell price increase from $82 to $208. Resellers’ Operations Slow Retailers’ Progress.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Simplifying the schemes available.

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

Merchant Services 287

Merchant Services Accounting Payment Services Returns 287

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

A1 Retail

JANUARY 19, 2022

Buy now, pay later (BNPL) transactions increased nearly 30 percent during the 2021 holiday period. Supply chain fears prompted early shopping with a 28% increase in October. The data showed that BNPL transactions peaked more than 43 percent in October as shoppers began their 2021 holiday shopping early.

Merchant Services 40

Merchant Services Shopping Payment Services Consumer 40

Inside Retail

JULY 6, 2021

So, what’s in store for retail in 2021 and beyond? Shopping at the edge” will expand. Digital, mobile, chatbots, social, curb-side — shopping now happens anywhere and anytime. Digital, mobile, chatbots, social, curb-side — shopping now happens anywhere and anytime. Personalisation is the new black.

Retail Trends 236

Retail Trends Payment Services Promotions Returns 236

365 Retail

AUGUST 5, 2021

Harvey Nichols has announced the launch of an innovative new luxury resale service in partnership with Reflaunt. Harvey Nichols’ prestigious shopping experience is now further elevated with a hassle-free way to give a second life to past purchases that benefits both the planet and customer’s pockets. .

Payment Services 76

Payment Services Drop-Shipping Fashion Accessories 76

365 Retail

NOVEMBER 17, 2021

It is more important than ever for retailers to be well prepared for Peak 2021, remaining agile and fleet of foot to react to what the market throws at them while meeting consumer demand at its point of origin, says Sophie Wilson at Astound Commerce. Sophie Wilson at Astound Commerce.

Payment Services 52

Payment Services Shopping Returns Fulfillment 52

Independent Retailer

SEPTEMBER 2, 2021

2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. In the U.S.,

Jewelry 101

Jewelry Checkout Shopping Consumer 101

Independent Retailer

JUNE 17, 2021

Preparing to launch in the summer of 2021, Lowkler is a platform that will actively promote purchases from local merchants while also offering a level of variety and convenience for consumers, similar to other major players such as Amazon or Walmart. It offers a convenient shopping experience powered exclusively by thriving local businesses.

Merchant Services 52

Merchant Services Shopping Payment Services Shipping 52

Inside Retail

JUNE 29, 2022

Still, it was trailing Lazada in its home country of Singapore, as well as in the Philippines, Malaysia and Thailand – four of the key Southeast Asian markets in which it was operating. Its revenue growth hit 160 per cent in 2020 and 136 per cent in 2021, which translated into an increase in dollar terms from US$835 million to US$5.1

Beauty and Health 130

Beauty and Health Payment Services Advertising Shipping 130

Independent Retailer

APRIL 19, 2022

billion worth of products were sold globally during the two-day event in 2021, a staggering 1,144 percent increase on its inception in 2015. The event has transcended even Amazon’s ubiquitous online presence, with one in three consumers last year claiming they would shop from non-Amazon affiliated retailers during Prime Day.

Payment Services 81

Payment Services Fulfillment Inventory Management Shipping 81

Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. When doing the cost-benefit analysis , it is easier to communicate and control the process and check for quality and consistency when manufacturing is based in the U.S,” said Jim Bonomo, COO at Regina Andrew Design.

Payment Services 274

Payment Services Fulfillment Location Shipping 274

Star Miconics

MARCH 22, 2023

What Changes Do You Anticipate the Payments Industry Will Bring to Channel Partners? In addition, blockchain and decentralization in the payments industry need to be watched closely. However, a Crypto wallet as a way of payment is still a long way. AI involves a lot of processing power that can only be done in the cloud.

Payment Services 52

Payment Services Shipping Promotions Point of Sale 52

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. About 43 percent of customers online begin shopping by going directly to the search bar to find their items instead of browsing by category.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

OCTOBER 1, 2021

For instance, if a certain item is being continuously backed up in ship and train containers, look for ways to get it shipped via air. They want faster service. They want a convenient shopping experience. Knowing your supply chain, knowing where the weaknesses are and knowing where the deficiencies are.”.

Shipping 201

Shipping Payment Services Inventory Management Fulfillment 201

Independent Retailer

JANUARY 5, 2023

Supply chain, inventory, and shipping challenges remain. . Live Shopping on the Rise. It is clear that ecommerce shopping will remain a major revenue source for retailers. Many brands that were once online-only are turning to brick-and-mortars to cater to Gen Z consumers who are interested in shopping physically.

Payment Services 84

Payment Services Wholesale Consumer Finance 84

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Rangeme

JANUARY 29, 2024

Slips, Trips, & Falls A customer is shopping in your store when they trip over water a previous customer spilled. The difference is it covers accidents caused by your business and its operations, not the products. It can also insure the items you use to operate your business, like computers, a cash register, and displays.

Payment Services 52

Payment Services Shipping Accounting Planning 52

365 Retail

NOVEMBER 14, 2022

The biggest online shopping event of the year is upon us. As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. In fact, in 2021, the UK alone accounted for over ten per cent of global Black Friday searches online.

Merchant Services 57

Merchant Services Payment Services Inventory Management Fulfillment 57

Inside Retail

AUGUST 17, 2022

For the uninitiated, Kicks Crew is an e-commerce marketplace for sneakers, apparel and accessories, and it offers over 400,000 unique styles online and ships worldwide. The online platform came into existence in January of 2021. “We We are dual headquartered, in LA and in Hong Kong. “We Expansion on the cards.

Planning 130

Planning Drop-Shipping Payment Services Apparel 130