Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. DoorDash also has introduced a one-year discounted DashPass plan for SNAP/EBT recipients for $4.99

Merchant Services 276

Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

JANUARY 8, 2025

Saks Fifth Avenue is planning a range of activities to celebrate the 50 th anniversary of its neighbor Saturday Night Live (the show is filmed across the street from Saks 5 th Avenue flagship at 30 Rockefeller Plaza). The exclusive merchandise also will be featured in pop-up shops at the Saks Fifth Avenue stores in New York (Jan.

Shopping 278

Shopping Apparel Location Planning 278

Inside Retail

OCTOBER 16, 2024

The post PM reveals plans to ban ‘tricky tactics’. Limited consumer support: Businesses that make it hard for customers to resolve product or service issues. Assistant treasurer Stephen Jones echoed the government’s commitment to stronger consumer protections.

Planning 263

Planning Consumer Shopping 263

Retail TouchPoints

JANUARY 6, 2025

I cant wait for our students to experience this fantastic one-stop-shop addition to our campus when we open in the spring of 2025. The modern flow of the store, including self-checkout, will enhance efficiency and convenience for everyone.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

MARCH 5, 2025

Target has ambitious plans to drive an additional $15 billion in sales growth by 2030. The retailer revealed these long-term plans along with financial results of its 2024 fiscal year, which ended Feb. Targets net sales decreased by 0.8% compared to the previous year, falling from $107.4 billion to $106.6 Comparable sales rose 0.1%

Planning 179

Planning Inventory Management Consumer Shopping 179

Retail TouchPoints

MAY 7, 2025

The company is making its resale-as-a-service (RaaS) technology free and open source, meaning that the underlying code powering its branded resale shops is now available for any company to access and use at no cost. The peer-to-peer offering will allow consumers to sell items directly to other consumers. Other services in the RaaS 2.0

Planning 200

Planning Returns Shopping Consumer 200

Retail TouchPoints

JANUARY 30, 2025

Simon has purchased a site in the metro Nashville area that it plans to develop into a 325,000-square-foot mixed-use center that will include approximately 75 retailers, restaurants and a hotel, with the potential to add residential options, big box retailers and more.

Planning 225

Planning Shopping Location Marketing 225

Retail TouchPoints

FEBRUARY 6, 2025

Were in the early stages of what you might call the Great Shopping Migration: almost 60% of online customers recently polled confirmed that they were likely to use social media platforms to shop. As mentioned, though, these shops are making improvements in standard-setting with higher-caliber merchants operating on them.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Inside Retail

MARCH 10, 2025

Traditionally, major retailers worldwide have had to rely on local government data and interpreting planning policies to determine where to land bank for future developments and where to consider rebuilding, upgrading or expanding existing stores. Their insights help communities and decision-makers plan for the future.

Location 244

Location Planning Supermarket Accounting 244

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. Albertsons also has recognized the major role that mobile devices play in grocery shopping.

Supermarket 275

Supermarket Shopping Consumer Merchant Services 275

Retail Focus

MARCH 25, 2025

Without structured planning, retailers risk stockouts, overstocking, and suboptimal product placement, leading to lost sales. Retail store planning software addresses key challenges such as inefficient space utilization, inconsistent merchandising execution, and poor inventory visibility. Are they looking to optimize floor space?

Planning 130

Planning Store Layout Visual Merchandising Inventory Turnover 130

Retail Focus

FEBRUARY 6, 2025

Planning approval has been granted for the reconfiguration of four entrances at Highcross Shopping Centre, one of NewRivers capital partnership assets in Leicester. Highcross , a 1,100,000 sq ft regional shopping centre sits in the heart of Leicester and is the principal retail and leisure offer within the city and beyond.

Shopping 147

Shopping Fashion Customer Experience Management 147

Inside Retail

JUNE 15, 2025

Thailand’s malls are more than just shopping centres; they are also lifestyle attractions. They are part of a planned strategy to boost retail sales, attract domestic and international customers and merge traditional culture with modern commerce. Luxury shopping destination Emsphere opened in 2023. billion (about $186 million).

Shopping 130

Shopping Wholesale Consumer Department Stores 130

Retail TouchPoints

NOVEMBER 5, 2024

The restaurant is located next door to the retailer’s newly upgraded Hammersmith city store , which is part of the chain’s larger efforts to create a more accessible shopping experience by opening smaller-format “City Stores” that are located closer to where customers live, work and shop.

Location 279

Location Planning Shopping Management 279

Retail TouchPoints

APRIL 9, 2025

These follow a host of previous rollouts including Buy with Prime , expansions in the capabilities of the Alexa voice assistant and the rollout of the in-app shopping assistant Rufus all of which aim to make Amazon an easy-to-access, easy-to-use resource for any shopping need.

Shopping 147

Shopping Advertising Consumer Accessories 147

Retail Wire

JUNE 10, 2025

Amid economic uncertainty, rising prices, and fears of product shortages, many caregivers are rethinking when and what they shop for. TeacherLists shared in a press release that 61% of parents associate back-to-school shopping with words like “financially challenging” and “stressful.”

Shopping 130

Shopping Accounting Consumer Planning 130

Retail TouchPoints

MARCH 18, 2025

Instacart has introduced Smart Shop, which leverages generative AI and machine learning to create a more personalized grocery shopping experience. By customizing your shopping journey to match your personal health goals or fit your dietary restrictions, we can unlock possibilities that werent even on the table before.

Shopping 147

Shopping Consumer Planning ATS 147

Retail TouchPoints

OCTOBER 28, 2024

Customers can now shop from over 700 Party City stores on Instacart for same-day delivery in as fast as one hour. Since then the company has been working on its reinvention, with plans for a new store format and the recent appointment of a new CEO. “At

Planning 278

Planning Shopping Marketing ATS 278

Inside Retail

JUNE 17, 2025

I mean beyond our website and the app and meeting customers on places like Spatial, where we’re spending time playing games and we’re providing them opportunities to engage with our brand, discover suppliers, and actually shop,” he elaborated.

Planning 130

Planning Consumer Shopping ATS 130

Retail TouchPoints

MARCH 17, 2025

This has prompted the beauty retailer to present a cautious 2025 outlook and add new details to the Ulta Beauty Unleashed transition plan, including an online marketplace. Our marketplace technology will empower Ulta Beauty to seamlessly integrate new brands and products, ensuring a delightful shopping experience for their customers.

Planning 147

Planning Marketing Promotions Management 147

Inside Retail

MAY 5, 2025

The revival plan has also aided in welcoming in a new wave of customers. Consumers have increasingly been buying from brands social media platforms, such as with TikTok Shop, in addition to following them for content. I think well see this year, and going forward, a return to storytelling to build real connections with consumers.

Social Commerce 130

Social Commerce Marketing Planning Consumer 130

Retail TouchPoints

APRIL 28, 2025

Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. Without a plan to prepare and leverage the data they have (and gather the data they need), its tough to meet customers ecommerce expectations much less exceed them. The good news? 20% off sustainable products for climate-conscious customers).

Shopping 147

Shopping Customer Experience Fulfillment Inventory Management 147

Inside Retail

MARCH 25, 2025

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Shopping patterns remain distinct throughout the holy month, with sales peaking in the last two weeks. This year, Ramadan began on February 28 and ends on March 30.

Shopping 130

Shopping Inventory Management Consumer Promotions 130

Inside Retail

NOVEMBER 7, 2024

Holiday shopping is no longer fast approaching, it’s already here. According to the Australian Retailers Association (ARA), 53 per cent of Australians finalise their holiday shopping lists by October and 58 per cent of Australians do most of their holiday shopping by the end of November. That marks an increase of 5.5

Consumer 246

Consumer Shopping Planning Marketing 246

Inside Retail

MAY 5, 2025

Toshin Development Takashimayas commercial property arm, Toshin Development, leases space in shopping centres anchored by Takashimaya department stores. This store may not even have existed had the company followed through with its pre-Covid plan to shutter it.

Planning 130

Planning Marketing Department Stores Net Profit 130

Retail TouchPoints

JANUARY 23, 2025

Supporting these expectations is the fact that more than 2,000 planned closures already are underway this year. Inflation and a growing preference among consumers to shop online to find the cheapest deals took a toll on brick-and-mortar retailers in 2024, said Deborah Weinswig, CEO of Coresight Research in a statement. 17, 2025).

Customer Experience 279

Customer Experience Consumer Shopping Planning 279

Retail TouchPoints

NOVEMBER 7, 2024

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. How will this ultimately impact marketers’ planning calendars, now that we’re past Halloween?

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail TouchPoints

DECEMBER 16, 2024

We look forward to creating a unique and engaging shopping experience with the opening of our flagship store in Panama, as well as expanding the footprint with standalone stores across the region. The parent company announced plans to roll out brick-and-mortar Toys R Us flagship stores in September 2023 in a partnership with Go!

Wholesale 265

Wholesale Location Shopping Marketing 265

Inside Retail

JANUARY 15, 2025

Wesfarmers Health has opened the pilot of a new beauty and wellness concept store called Atomica, which it plans to roll out in major cities this year. The first store is located at the Castle Towers shopping centre in Sydney, in a space formerly occupied by Priceline shop.

Beauty and Health 279

Beauty and Health Location Planning Shopping 279

Inside Retail

MAY 20, 2025

Inside Retail connected with Camillas founder and CEO to learn more the companys latest store opening and the brands plans to further expand into the US retail scene. Locations currently under consideration as part of our US expansion plan include Las Vegas, Houston, Orlando, Scottsdale, Palm Springs, Hawaii and Houston.

Planning 130

Planning Boutique Apparel Wholesale 130

Retail Focus

DECEMBER 11, 2024

The location inside the historic Dumont Buildinga striking example of Art Deco and Neo-Gothic architecturesets the stage for a memorable shopping experience. Every element was thoughtfully planned to enhance the customers journey, creating a sense of effortless movement throughout the space. With Hao’s vision and Mr.

Clienteling 264

Clienteling Fashion Shopping Space Planning 264

Retail TouchPoints

DECEMBER 6, 2024

This year promises to be no exception, with the average American shopper projected to spend $902 USD on gifts, food, and other seasonal items, making it potentially one of the busiest and most profitable holiday shopping seasons on record. And dont forget, when all the gifting is done, shoppers are still shopping.

Advertising 289

Advertising Sporting Goods Marketing Accounting 289

Retail TouchPoints

NOVEMBER 27, 2024

According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. With all this in mind, smart retail marketers must strike a balance between utility and customer experience and add sizzle to in-store and online shopping without allowing one channel to shine brighter than the other.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

APRIL 23, 2025

In fact, nearly a third said they stopped shopping at a retailer entirely following a negative returns experience. Loss Prevention Teams Should Prepare for Whats to Come The recent returns study from Appriss Retail and Deloitte found that 55% of surveyed consumers said they wouldnt buy from a retailer with a restrictive returns policy.

Returns 162

Returns Loss Prevention Planning Payment Services 162

Inside Retail

DECEMBER 16, 2024

Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. Operationally, we also extend trading hours to provide flexibility for our customers to make shopping as smooth as possible.

Supermarket 246

Supermarket Department Stores Shopping Planning 246

Retail TouchPoints

NOVEMBER 13, 2024

A strategically designed stadium-adjacent shopping and lifestyle district can activate the space and move the venue from a fortress to a living room, both on event days and non-event days. Think of malls before the rise of online shopping. Shopping districts must be cohesive to attract customers.

Department Stores 262

Department Stores Customer Experience Shopping Consumer 262

Retail TouchPoints

MARCH 12, 2025

In his first earnings cycle at the helm , Kohls new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return to a position of strength while fending off activist investors. I just knew that we could do better. And I think the customers expect us to be better.

Store Layout 267

Store Layout Promotions Jewelry Department Stores 267