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Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

Retail TouchPoints

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9%

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Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retail TouchPoints

Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the same time, a rigid strategy like no receipt, no returns can sour loyal customers as well as drive fraudsters toward new criminal tactics, forcing loss prevention teams to continually change strategies.

Returns 162
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Ollie’s Buys 40 Big Lots Locations, Supporting Plans for 75 New Stores in 2025

Retail TouchPoints

Ollies Bargain Outlet has acquired 40 former Big Lots stores, jumpstarting its plans to open 75 new stores by February 2026. Ollies announced its real estate plans along with its financial results for FY 2024, which ended Feb.

Planning 261
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Ikea Plans 8 New Smaller-Format Stores in 2025

Retail TouchPoints

billion investment in omnichannel growth, the furniture retailer is planning seven new Plan and Order Point stores with pickup locations this year; the eighth store, in Santa Monica, Calif., The new Plan and Order Point stores will be located in Cherry Hill, Pa.; Building off a $2.2 will be solely a pickup point. Beaverton, Ore.;

Planning 214
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Building Supply Chain Resilience in the Real World

Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC

Time will tell, but it is unlikely to be a return to the pre-pandemic normal. Global inflation is at record highs and the Great Resignation has given way to the Great Reshuffling, leading to uncertainty in talent markets. What will 2023 bring?

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Cinnabon makes Melbourne return under new license holder

Inside Retail

This will be the 23rd Cinnabon in Australia, the first of three new Cinnabons planned in Victoria for 2025, as part of the brands strategy to refocus on growing its footprint across the state. The post Cinnabon makes Melbourne return under new license holder appeared first on Inside Retail Australia.

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ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering

Retail TouchPoints

The company also announced a host of other big plans for the rest of 2025, including the debut of a new peer-to-peer marketplace scheduled to launch by the end of this year, plans for new solutions to help retailers with returns and adding support for menswear (the company has previously focused only on womens and kids).

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