Retail TouchPoints

APRIL 19, 2022

Wawa is reportedly planning to double its store count to 1,800 locations by 2030, according to Philly Voice. CEO Chris Gheysens noted that the expansion will include both “traditional” neighborhood stores and “non-traditional” rest-stop style formats in new and existing markets, as well as drive-thrus.

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Location Planning Marketing Store Operations 243

Retail TouchPoints

MARCH 29, 2024

BJ’s Wholesale Club will open five warehouse club stores in Tennessee, South Carolina, Florida and Indiana. These will be the first of 12 new locations planned for BJ’s 2024 fiscal year, which will end in February 2025; the retailer also plans to open 15 gas stations during this period.

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Wholesale Planning Location Marketing 278

Retail TouchPoints

MARCH 18, 2024

Despite these statistics, many retailers still don’t have functional workplace violence plans. If they do have a plan, it’s likely that it hasn’t been recently updated, and many employees may not know it exists. My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot.

Planning 279

Planning Loss Prevention Management Location 279

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

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Location Planning Department Stores Shopping 328

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; The retailer currently operates 24 stores across nine states, with plans to create a 60 -store footprint in the U.S. and Katy Mills in Katy, Texas.

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Planning Location Fashion Consumer 264

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 260

Planning Location Checkout Marketing 260

Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

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Location Specialty Retailers Promotions Planning 246

Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. The new facilities will be approximately 5,750 square feet and will be located inside Walmart Supercenters. With 90% of the U.S.

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Location Planning Shopping Store Operations 306

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle.

Location 260

Location Planning Supermarket Marketing 260

Retail TouchPoints

FEBRUARY 26, 2024

After opening a net 23 new stores in 2023 for a total of over 400 locations, Sprouts Farmers Market plans to open 35 new locations this year, all in its new smaller-store format. Sprouts committed to shrinking its stores’ square footage by 23% as a way to reduce environmental impact in June 2023.

Planning 262

Planning Supermarket Location Marketing 262

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. Here are some of the details on how Starbucks plans to continue this momentum in the coming years: Shot #1: Elevating the Starbucks Brand… …through 4% net-new store growth in the U.S.

Planning 278

Planning Returns Marketing Accounting 278

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

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Planning Location Store Operations Fulfillment 272

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 264

Planning Marketing Location Shopping 264

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. Burlington currently operates 761 stores across the U.S.

Planning 264

Planning Location Store Operations Accounting 264

Retail TouchPoints

DECEMBER 12, 2023

Uniqlo will open more than 20 stores in the U.S. In May 2023 , Uniqlo, which opened its first North American location in 2005, revealed its plans to reach 200 North American locations by 2027. and Canada in 2024, including debuts in new markets for the fast fashion retailer. Tacoma Mall, Tacoma, Wash.

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Planning Fast Fashion Fashion Location 264

Retail TouchPoints

JUNE 28, 2023

Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement. The c-store retailer also will expand its capabilities with new food options.

Planning 277

Planning Location Merchandise Store Store Operations 277

Retail TouchPoints

JANUARY 11, 2024

REI Co-op will open 10 stores this year and already has plans in the works for two more stores to open in 2025 — in Durango, Colo. The store locations and timetables for the 2024 openings are: Spring: Beavercreek, Ohio and Beaverton, Ore.; in the spring and St. George, Utah in the fall. Summer: Glendale, Ariz.;

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Planning Location Store Operations ATS 259

Retail TouchPoints

NOVEMBER 14, 2023

Circuit City has launched a Series A funding round along with plans for alliances with national companies, though it did not identify which companies will be involved. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

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Planning Shopping Location Consumer 277

Retail TouchPoints

MARCH 16, 2023

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. The retailer plans to utilize the AI-powered solution to provide greater visibility into club conditions and drive deeper business insights.

Wholesale 279

Wholesale Location ATS Inventory Management 279

Retail TouchPoints

DECEMBER 8, 2023

Dollar General is planning approximately 2,385 real estate projects for fiscal year 2024, including about 800 new store openings (including approximately 30 pOpshelf openings and 15 new stores in Mexico ), along with 1,500 store renovations and 85 store relocations. The discount retailer reported net sales of $9.7

Planning 264

Planning Apparel Location Consumer 264

Retail TouchPoints

DECEMBER 7, 2020

The expansion plans were driven by the success of the first five clinics in Houston, which received positive feedback and high satisfaction ratings from both patients and physicians.

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Planning Location Clienteling Marketing 321

Retail TouchPoints

FEBRUARY 15, 2023

Petco also has a shop-in-shop experience at Lowe’s stores , which launched in early 2022. This partnership is more modest, with 15 locations planned by the end of 2022, but offers additional services including Vetco vaccination clinics, microchipping, prescription pest prevention and mobile grooming at select times and locations.

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Location Shopping ATS Marketing 277

Retail TouchPoints

JULY 27, 2023

Joann announced plans in January 2023 to save up to $200 million per year by lowering supply chain costs, and Chief Customer Officer Chris DiTullio detailed plans to upgrade Joann stores chainwide in an October 2021 interview. Since introducing Flybuy, Joann customers wait less than two minutes on average for their orders.

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Location Planning Store Operations Customer Experience 238

Retail TouchPoints

NOVEMBER 15, 2023

Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. The site’s home page boasts of having unionized more than 360 Starbucks locations and having over 9,000 union partners. store was only the second REI location to be organized.

Planning 290

Planning Department Stores Wholesale Location 290

Retail TouchPoints

JULY 20, 2023

Moving closer to its goal of opening 100 stores during fiscal 2023, Ross Stores opened 18 Ross Dress for Less and nine dd’s Discounts stores across 14 states in June and July. The value retailer now operates 2,061 stores in 41 states, the District of Columbia and Guam.

Location 189

Location Discount Store Planning Marketing 189

Retail TouchPoints

JUNE 29, 2023

Walgreens stores and 300 UK-based Boots locations as part of cost-cutting efforts, according to company officials on the pharmacy giant’s Q3 2023 earnings call. The specific stores that will be targeted have not been announced, but the U.S. locations are expected to close by the end of August 2024.

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Planning Location Store Operations 278

Retail TouchPoints

SEPTEMBER 20, 2023

including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. In select locations the company also is offering signing bonuses of $1,000 to $3,000.

Planning 264

Planning Fulfillment Payment Services Location 264

Retail TouchPoints

MARCH 8, 2023

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology.

Planning 285

Planning Payment Services Discount Store Location 285

Retail TouchPoints

AUGUST 22, 2023

Macy’s will open four of its off-mall, smaller-format stores throughout the late summer and fall. These 30,000- to 50,000-square-foot locations will offer a curated assortment of Macy’s fashion, beauty, luxury fragrances and more, as well as a “Trend Pavilion” housing a continuous flow of trending and seasonal merchandise.

Planning 245

Planning Fashion Location Marketing 245

Retail TouchPoints

MARCH 7, 2024

Discount grocer Aldi will invest more than $9 billion over the next five years on its national expansion plan, which includes adding 800 stores to its U.S. Aldi’s growth plans include beefing up its presence in the Northeast and Midwest, with plans to add nearly 330 stores across both regions by 2028.

Planning 147

Planning Grocer Supermarket Location 147

Retail TouchPoints

MAY 30, 2023

Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for Q1 2024, which ended April 29, 2023. The company is looking to pivot Journeys to an off-mall strategy, with 13 locations out of a planned 25 already open.

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Location Markdowns Accounting Promotions 243

Retail TouchPoints

FEBRUARY 16, 2021

Five Below will open 170 stores over the next nine months, bringing its total to more than 1,200 locations, according to Knox Pages. The effort kicked off with 11 stores across Ohio, Maryland, Florida, Texas, New York and Mississippi in the first week of February, with more grand openings slated for every weekend through November 2021.

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Location Planning Store Operations ATS 208

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points.

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Planning Location Accounting Shopping 147

Retail TouchPoints

SEPTEMBER 29, 2023

brick-and-mortar retailing in late 2021 with a 20,000-square-foot flagship store at New Jersey’s American Dream mall , followed by 452 Toys ‘R’ Us shop-in-shops at Macy’s in 2022. The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

Planning 299

Planning Specialty Retailers Shipping Returns 299

Retail TouchPoints

JANUARY 26, 2022

Amazon is bringing its Amazon Go convenience store format to the suburbs with the launch of a location in Mill Creek, Wash. The retailer also is planning an Amazon Go location in the Los Angeles metro area. in the coming months, according to Business Insider , MarketWatch and other media outlets.

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Location Store Layout Checkout Planning 264

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event.

Planning 286

Planning Location Fulfillment Management 286

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas.

Planning 147

Planning Marketing Customer Experience Location 147