Retail TouchPoints

JULY 30, 2020

Responding to an escalating demand for contactless payment options, CVS Pharmacy will offer PayPal and Venmo QR code technology, enabling customers to check out touch-free in all 8,200 stand-alone CVS Pharmacy locations in the U.S. The program is scheduled to roll out nationwide in Q4.

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Payment Services Location Planning Point of Sale 225

Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. These [second locations] take those shoppers out of the regular store’s aisles into a space that can be fully automated with robotics, floor to ceiling.

Payment Services 336

Payment Services Checkout Fulfillment Kiosk 336

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 Kroger said the settlement and payment terms would not affect the merger. billion in cash.

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Planning Grocer Wholesale Payment Services 233

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

AUGUST 18, 2020

Payless, which has dropped the “ShoeSource” from its name, plans to open 300 to 500 freestanding stores across North America over the next five years, beginning with the opening of a prototype store this fall in Miami. Among the retailer’s new brands is the Kendall + Kylie line designed by Kendall and Kylie Jenner.

Planning 198

Planning Payment Services Brand Management Location 198

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. Home delivery is free for orders of $35.

Planning 262

Planning Payment Services Location Shopping 262

Retail TouchPoints

MARCH 21, 2023

store locations in Florida, Texas, Colorado and California. The retailer plans to expand the 7Charge network into Canada as well as other U.S. A companion 7Charge app will help drivers locate charging locations and enable seamless payments.

Payment Services 242

Payment Services Supermarket Location Planning 242

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 189

Checkout Payment Services ATS Accounting 189

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. One of the more recent implementations was the St. Joseph’s/Candler Hospital Campus in Savannah, Ga. Hinchey, President and CEO of St.

Payment Services 235

Payment Services Accounting Checkout Apparel 235

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

Payment Services 304

Payment Services Checkout ATS Kiosk 304

Retail TouchPoints

APRIL 13, 2022

Another major sign of broad usage and acceptance came with Walmart’s move to offer Bitcoin purchasing and selling through Bitcoin ATMs in 200 of its store locations. This modest start is only the beginning, with the retail giant stating plans for more than 8,000 such machines throughout its stores.

Payment Services 221

Payment Services Finance Location Consumer 221

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

Payment Services 236

Payment Services Consumer Customer Retention Marketing 236

Retail TouchPoints

FEBRUARY 26, 2024

Sherwood took Retail TouchPoints behind the scenes of the chain’s technology and service evolution as it continues to grow across the West. When David Sherwood joined the family business in 2001, the plan was to sell. But in the process, he fell back in love with the business he had grown up in, and the plan changed. “I

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Loss Prevention Jewelry Payment Services Accounting 277

Retail TouchPoints

OCTOBER 4, 2023

26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023.

Checkout 233

Checkout Supermarket Apparel Payment Services 233

Retail TouchPoints

JUNE 15, 2022

Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

Payment Services 254

Payment Services Checkout Shrinkage Fast Fashion 254

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces.

Payment Services 258

Payment Services Fulfillment Location Shipping 258

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. The parent company operates nearly 14,500 convenience stores worldwide.

Checkout 206

Checkout Store Layout Payment Services Kiosk 206

Retail TouchPoints

NOVEMBER 30, 2021

“The opening of the SmartShop Pick & Go also marks the first time Amazon has retrofitted a store with Just Walk Out technology, meaning the store uses Sainsbury’s existing fixtures and fittings with our technology. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Checkout 258

Checkout Payment Services Supermarket Customer Experience 258

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. We added some store associates to the mix, and they were the ones that said we didn’t need all that. Marrufo said.

Payment Services 205

Payment Services Accessories Point of Sale Store Operations 205

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Adoption of curbside pickup has accelerated throughout the retail world during the pandemic, and Walmart Canada will expand the company’s Pickup offering to have it available at approximately 270 stores by the end of 2020. The equivalent in U.S. dollars is $2.58

Fulfillment 223

Fulfillment Payment Services Beauty and Health Checkout 223

Retail TouchPoints

MARCH 23, 2022

The retailer will kick off the expansion with its State Street Chicago flagship store on April 9, 2022 and add the retailer’s iconic New York City Herald Square store in May. Backstage shoppers can earn and redeem Star Rewards loyalty points and use their Macy’s credit card at all locations.

Shopping 196

Shopping Payment Services Apparel Fashion 196

365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

Payment Services 52

Payment Services Checkout ATS Inventory Management 52

Mass Relators

APRIL 26, 2022

NEW YORK – Regional supermarket operators Meijer and Bashas’ separately announced they are now accepting online payments by shoppers enrolled in SNAP, the Supplement Nutrition Assistance Program. Meijer said it enabled online payment using EBT cards for both its pickup and home delivery service.

Payment Services 52

Payment Services Wholesale Supermarket Store Operations 52

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. Stores in Napa and Petaluma, Calif. Starbucks also is planning to bring reusability to the drive-thru.

Returns 187

Returns Payment Services Point of Sale Location 187

Retail TouchPoints

MAY 14, 2021

Retailers and other businesses will need to have solid plans in place, and share them with key personnel, to deal with what could be multiple weather events in areas they serve. Save this information in an alternate, accessible off-site location; Have a plan in place if there is a loss of power.

Planning 149

Planning Payment Services Accounting Location 149

Retail Focus

MAY 18, 2021

According to a recent study, the costliest in-store operating expenses are labour, rent, marketing and energy so these are great places to start when looking to cut costs. Cut costs with caution by trying not to sacrifice on the quality of your product or service. It’s no different with a business.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147

Wiser

AUGUST 25, 2020

There will be changes in how you operate. Maybe you’re moving around registers to give people space or capping the number of occupants in your store. Make sure everyone knows the plan—and is able to execute that plan—to ensure that you’ve got merchandiser support when you need it. Your website must be strong.

Markdowns 120

Markdowns Payment Services Promotions Drop-Shipping 120

Retail TouchPoints

MAY 9, 2024

Most notable is Amazon’s recent pullback of its own tech, with the removal of JWO from its Amazon Fresh supermarkets and its plans to focus on smart carts instead at new locations. I’ve seen this firsthand on store visits. There’s definitely a learning curve.”

Checkout 234

Checkout Payment Services Point of Sale Location 234

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail TouchPoints

JUNE 15, 2020

Consumers have developed new shopping habits during the shutdowns, most notably a greater reliance on e-Commerce, contactless pickup and delivery and mobile payment methods.

Consumer 134

Consumer Payment Services Returns Shopping 134

Retail Next

OCTOBER 17, 2019

So far in 2019, Macy’s, and even Walmart, have announced plans to close some of their stores, while Barney’s New York has filed for bankruptcy. On the face of it, the future for brick-and-mortar stores doesn’t look good and the reasons are well-recognized.

Payment Services 52

Payment Services Dead-Stock Promotions Consumer 52

Retail TouchPoints

AUGUST 25, 2020

To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed. This applies not just to consumers but to workers returning to retail stores as well. There is no ‘returning to normal’.

Payment Services 284

Payment Services Fulfillment Store Operations Consumer 284

Retail TouchPoints

JANUARY 11, 2021

And while the retailer actually increased its net store count by 49 locations, online sales have remained high despite the opening of additional brick-and-mortar locations. “As Additionally, each time they visit, we process and analyze new data to further improve their experience.”.

Payment Services 247

Payment Services Location Fulfillment Customer Experience 247

Retail TouchPoints

JULY 22, 2020

If you’re unfamiliar with the concept of the on-demand economy, it’s this: a business, service or product that allows users to request a physical object, a piece of data or a service, and have that request fulfilled. It’s not enough to give a customer service phone number: customers want to speak to an agent now via chat.

Payment Services 182

Payment Services Fulfillment Checkout Shipping 182

Retail TouchPoints

OCTOBER 7, 2020

North American travel retailing giant was forced to temporarily close more than 700 stores, furlough the bulk of its workforce and cut expenses deeply. “We Hudson worked with landlords — airports, commuter hubs and travel destinations — to decide which locations it made sense to reopen based on travel demand. and Canada.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214