Retail TouchPoints

DECEMBER 10, 2021

As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers. “I We saw this firsthand in Dallas, where retailers from nationals down to locals are fulfilling from their store, and I think that fits the way people are using physical retail.

Location 306

Location Shopping Fulfillment Grocer 306

Retail TouchPoints

NOVEMBER 17, 2020

Supermajorities of the company’s noteholder groups have committed to vote in favor of the RSA plan, which Guitar Center forecasts will be completed before the end of 2020. Additionally, Guitar Center has negotiated $375 million in Debtor-In-Possession financing and plans to raise $335 million in new senior secured notes.

Planning 163

Planning Finance Shipping Management 163

Retail TouchPoints

JANUARY 19, 2023

The company’s warehouse in Florida received an additional citation for struck-by hazards , and three similar investigations are ongoing at locations in Aurora, Colo., Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan. 17, 2022 for exposing workers to ergonomic hazards.

Planning 266

Planning ATS Shipping Location 266

Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. The children’s specialty apparel retailer currently operates 920 stores as well as an e-Commerce business representing 31% of its revenue. Even though approximately 95%.

Location 149

Location Shipping Apparel Returns 149

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

Fulfillment 248

Fulfillment Shipping Supply Chain Management Consumer 248

Retail TouchPoints

JULY 29, 2020

The Burton name is on 66 stores in 10. The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. The second prong was replacing foundational systems, such as the company’s legacy enterprise resource planning (ERP) system. “It

Planning 258

Planning Wholesale Customer Experience Store Operations 258

Retail TouchPoints

APRIL 21, 2023

The retailer also revealed plans to open 30 new stores in the coming year, although it provided no details on where they would be located or when they would open. The new free B&N Rewards program issues a stamp to members each time they spend $10 , with every 10 stamps earning them a $5 reward.

Shipping 279

Shipping Location Planning Store Operations 279

Retail TouchPoints

MAY 20, 2024

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. and Canada in 2023.

Shipping 250

Shipping Fulfillment Store Operations Location 250

Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location. Jobs are available across the U.S.,

Promotions 259

Promotions Shipping Planning Location 259

Retail TouchPoints

JANUARY 26, 2023

The club retailer also plans to open more than 30 larger-format stores, most of which will include enhanced perimeter departments, bigger healthcare spaces and dedicated areas for curbside pickup, home delivery and ship-from-store orders.

Fulfillment 258

Fulfillment Checkout Shipping Location 258

Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. Baird: A lot of store renovation efforts are being driven by the expanded role of the store.

Loss Prevention 269

Loss Prevention Visual Merchandising Sporting Goods Store Operations 269

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. s Mosaic District — its first-ever location.

Consumer 247

Consumer ATS Location Apparel 247

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces.

Payment Services 258

Payment Services Fulfillment Location Shipping 258

Retail TouchPoints

OCTOBER 12, 2021

Now the retailer is ready to resume rolling out more enhanced brick-and-mortar locations, starting with recent store openings in Paramus, N.J. Over the next seven to eight years , the retailer plans to refresh its entire fleet of 850 stores. and Sherman Oaks, Calif.

Customer Experience 248

Customer Experience Shipping Location Promotions 248

Retail TouchPoints

OCTOBER 14, 2020

Woodman’s Markets operates 230,000-square-foot stores with approximately 100,000 SKUs each, and like most grocers its inventory was hit hard by shoppers stocking up early in the pandemic. In addition to finding misplaced displays, the robots can detect pricing mistakes and sale price discrepancies.

Marketing 267

Marketing Grocer Location Fulfillment 267

Retail TouchPoints

NOVEMBER 3, 2021

Electronic Shelf Label Growth Buzek predicts an “explosion” in electronic shelf label (ESL) tech, in large part because they make it possible for retailers to perform Amazon -style dynamic pricing in brick-and-mortar stores. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

Payment Services 336

Payment Services Checkout Fulfillment Kiosk 336

Retail TouchPoints

DECEMBER 4, 2023

Bringing the Bottom-Up Perspective into Focus CollaboMation strives to connect human workers with shop floor technology, creating a smooth interface that harnesses shop floor analytics and bridges any existing gaps that may disrupt operations. It typically includes order placement, inventory picking, sorting, packing and shipping.

Operating Expenses 230

Operating Expenses Shipping Accounting Shopping 230

Retail TouchPoints

SEPTEMBER 12, 2022

In fact, Sundays offers free shipping for every piece of furniture delivered, as well as free white-glove service. “We Sundays was initially launched as an online-only DTC brand, and the co-founders had no plans to venture into physical stores. We love doing this for a few reasons,” Samieian said.

Shopping 243

Shopping Customer Experience Shipping Consumer 243

Retail TouchPoints

DECEMBER 7, 2020

At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s Wearhouse is prioritizing in-store innovation. has seen great success after unveiling a “next-gen” store concept this past September in Shenandoah, Texas. Its parent company Tailored Brands, Inc. ,

Customer Experience 298

Customer Experience Location Consumer Apparel 298

Retail TouchPoints

SEPTEMBER 3, 2020

When stores began to reopen, there was a fear that consumers would storm return desks. Indeed, one-third of consumers responding to a survey by Optoro said they had kept one or more purchases that they planned to return when stores reopened. Fortunately for retailers, that surge did not materialize.

Returns 328

Returns Merchant Services Department Stores Shipping 328

Retail TouchPoints

NOVEMBER 18, 2021

Furthermore, a global supply chain crisis and labor shortages are likely to limit the ability to keep stores stocked throughout the fall holiday shopping season and spur increased consumer demand. Recent data shows that people plan to buy more gifts and spend more money than they did in 2020.

Supply Chain Management 234

Supply Chain Management Fulfillment Shipping Inventory Management 234

Retail TouchPoints

FEBRUARY 24, 2021

D Cloud software-as-a-service with the retailer’s own enterprise resource planning (ERP) software. The retailer can track stock levels at each store and warehouse in real time, enabling online stores to reflect accurate stock levels at all sites. All Encuentro Moda stores are now using the system.

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

Returns 336

Returns Drop-Shipping Consumer Apparel 336

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail TouchPoints

FEBRUARY 9, 2023

Yes, Amazon competes in certain categories that we compete in, but there are things we do that are difficult for Amazon to do, like shipping auto batteries, for example, or things with a service component. The Power of the Store One big advantage Batteries Plus has over its competitors is its store footprint, which continues to grow.

Consumer 178

Consumer Marketing Specialty Retailers Shipping 178

Theatro

MAY 4, 2020

A number of industry experts have commented that we’ve seen the equivalent of three years’ worth of store operations’ evolution in the span of the last 6 weeks. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52

Retail TouchPoints

OCTOBER 3, 2023

It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. It was no longer enough to route orders to a handful of DCs and drop ship vendors. Checking inventory in a local store but not placing an order?

Fulfillment 237

Fulfillment Drop-Shipping Markdowns Shipping 237

Wiser

FEBRUARY 13, 2019

Instead, 45 percent plan a date night and 24 percent spend the romantic night at home. Discount Stores Beat Big-Box Stores. Given the influx of shoppers to brick-and-mortar locations for Valentine’s Day, we wanted to see which retailers made out the best. Shoppers Love to See Before Buying.

Discount Store 74

Discount Store Department Stores Shipping Store Operations 74

Wiser

AUGUST 25, 2020

Make sure everyone knows the plan—and is able to execute that plan—to ensure that you’ve got merchandiser support when you need it. You want your merchandisers on board with your strategy and ready to enter your locations to set up any displays as shoppers come back. 6: Make Sure Your Website is Great.

Markdowns 120

Markdowns Payment Services Promotions Drop-Shipping 120

Retail Next

APRIL 1, 2021

Half shipped, half in store? Ship to store? This could include any one or combination of stores, catalogs, social media, the phone, online. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. . They are in control.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

JUNE 1, 2023

Walmart ’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste, including allowing online shoppers to opt out of plastic bags for store pickup orders and to request consolidation of multiple items into fewer boxes. in a statement.

Fulfillment 266

Fulfillment Shipping Location Planning 266

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. For example, NetSuite Advanced Inventory helped Untuckit optimize its buy online, ship from store system.

Wholesale 130

Wholesale Shipping Boutique Finance 130

Retail TouchPoints

JULY 31, 2023

of retail sales, has multiple causes, including inaccurate demand planning, lack of inventory visibility and inadequate staff training. Similarly, these system can optimize which stores can fulfill the complete orders to maximize margins and optimize sustainability rather than shipping from multiple locations.”

Markdowns 220

Markdowns Shipping Fulfillment Consumer 220

Retail TouchPoints

DECEMBER 8, 2022

Before I knew it, I had three different accounts, three different shipping minimums and three boxes. Physical Stores Serve as Discovery Stations for NA Products. The company opened its ecommerce site and first store location on the same day, and that hybrid customer experience acts as the brand’s North Star.

Fulfillment 253

Fulfillment Customer Experience Marketing Consumer 253

Retail TouchPoints

NOVEMBER 3, 2020

When retailers don’t have to buy as much, they don’t have to plan for the markdowns and large promotions that Richard described. Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment. What can the retailer learn from and improve?

Drop-Shipping 183

Drop-Shipping Merchant Services Fulfillment Shipping 183

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Ecommerce clearly isn’t going anywhere.

Returns 280

Returns Merchant Services Drop-Shipping Consumer 280

Retail TouchPoints

JULY 22, 2020

Ask customers why they prefer Amazon over other online retailers and the answer most likely comes down to two-day shipping — not quality or customer service. If retail plans to compete with the expectations customers now have, it will need to start adapting unprecedented agility. That’s agility.

Payment Services 182

Payment Services Fulfillment Checkout Shipping 182