Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 280

Management Customer Experience Location Accounting 280

Retail TouchPoints

APRIL 12, 2022

The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter. The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing.

Location 275

Location Planning Management Marketing 275

Retail TouchPoints

APRIL 7, 2022

Walgreens has partnered with Blue Shield of California to expand in-person and virtual care options through the launch of 12 additional Walgreens Health Corner locations in the San Francisco Bay Area and Los Angeles County. Available services range from preventative care and wellness checks to assistance with managing chronic conditions.

Location 256

Location Planning Management ATS 256

Retail TouchPoints

FEBRUARY 1, 2022

The Vitamin Shoppe has launched its first-ever franchise store in Greensboro, N.C., The Greensboro store is an existing location previously operated by The Vitamin Shoppe and now converted to a franchise unit. marking the beginning of the retailer’s new franchising growth strategy.

Location 235

Location Planning Management Store Operations 235

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

Location 323

Location Planning Department Stores Shopping 323

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 289

Location Checkout Accounting Management 289

Retail TouchPoints

NOVEMBER 29, 2023

Prior to Johnson Controls, he began his career with ADT as a Core Commercial Sales Representative before serving 12 years as a territory and service manager with Wells Fargo. An industry veteran of 20+ years, Vanskiver most recently served as VP, National Accounts at Johnson Controls (formerly TYCO Integrated Security).

Location 262

Location Accounting Shopping Marketing 262

Wiser

MARCH 7, 2018

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Front of Store Conditions .

Store Operations 76

Store Operations Management Checkout Customer Experience 76

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times.

Checkout 225

Checkout Payment Services Store Operations Customer Experience 225

Retail TouchPoints

JULY 9, 2021

Many others are seeing the benefits of outsourcing comprehensive energy efficiency as a service from reliable providers, and they have recently expanded their retail energy savings across multiple store locations. How is this managed? Automated controls and monitoring vastly improve energy efficiency and operational management.

Management 264

Management Accounting Customer Experience Finance 264

Retail TouchPoints

MARCH 5, 2021

Another key efficiency driver will be a reduction in store size to improve store-level productivity, said O’Sullivan on that call. Our real estate and store operations teams have done a lot of work in the past year on a 25,000-square-foot store prototype,” he said. “We

Planning 251

Planning Location Store Operations Accounting 251

Retail TouchPoints

JUNE 4, 2020

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. For example, many associates will have to manage store traffic levels to ensure they adhere to local opening guidelines. Workers will need to feel prepared to act if shoppers refuse to comply with new safety guidelines.

Management 188

Management Fulfillment Store Operations Consumer 188

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 280

Employee Engagement Checkout Store Operations Fulfillment 280

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 166

Management Loss Prevention ATS Store Operations 166

Retail TouchPoints

APRIL 11, 2024

Each Walmart Health facility is approximately 5,400 square feet and is located beside a Walmart Supercenter. While specific services offered will vary by location, each site will offer same-day primary care, primary care, dental, behavioral health, labs, X-rays, community health and telehealth services.

Location 173

Location Management Store Operations Customer Experience 173

Retail TouchPoints

MARCH 26, 2024

The supermarket retailer will close 48 stores in upstate New York and Pennsylvania that are located in the “path of totality” from 3 to 3:30 p.m. Wegmans doesn’t want its employees (or its customers for that matter) to miss what will be the last total solar eclipse visible from North America for 20 years. ET on April 8.

Supermarket 263

Supermarket Returns Location Management 263

Retail TouchPoints

JUNE 8, 2022

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

Inventory Management 252

Inventory Management Supermarket Store Operations Customer Experience 252

Retail TouchPoints

FEBRUARY 26, 2024

Falling Back in Love with the Business He’d Grown Up In Since the acquisition of that first store in 1954, Daniel’s Jewelers has slowly grown through three generations of the Sherwood family, now encompassing 107 locations across six states, from California to Florida.

Loss Prevention 291

Loss Prevention Jewelry Payment Services Accounting 291

Retail TouchPoints

JANUARY 25, 2024

CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences. The stores, which are located in San Diego, Millbrae, Calif., Parent company Chevron Stations Inc. and Vancouver, Wash.,

Promotions 266

Promotions Location Management Consumer 266

Retail TouchPoints

APRIL 25, 2024

Woodbury Common, located in New York’s Hudson Valley, draws more than 10 million shoppers annually. Last year, 20 stores opened or expanded, and more than 20 plan to make their debut in 2024. New offerings include David Yurman, Roberto Cavalli, Maison Margiela, Ladurée, Bollicine Champagne Bar, Jil Sander, Eleventy and Reformation.

Inventory Management 246

Inventory Management Customer Experience Fulfillment Shopping 246

Retail TouchPoints

MARCH 14, 2024

The DCs — to be located in Detroit, southern Los Angeles, San Antonio and Toronto — will stock large, bulky merchandise like lumber, insulation and roofing shingles that can be ordered in job lot quantities and delivered directly to professionals’ job sites.

Fulfillment 246

Fulfillment Management Marketing Location 246

Retail TouchPoints

JUNE 15, 2020

and Canadian field management and stores associates were temporarily furloughed until they could safely return to their positions. On April 5, the company instituted a combination of temporary furloughs and pay reductions for the majority of its corporate staff, and U.S.

Location 150

Location Shipping Apparel Returns 150

Retail TouchPoints

OCTOBER 13, 2023

As part of the expanded partnership with Samsung, RedMedia also is deploying the Samsung VXT Content Management System (CMS), to bring branded content and media to more than 10,000 Samsung commercial displays over the coming months.

Advertising 271

Advertising Promotions Management Marketing 271

Retail TouchPoints

MARCH 26, 2024

“We are focused on achieving efficiency and margin expansion, while investing in key initiatives — brand, design and best-in-class operations — that will powerfully position our iconic performance luxury brand to deliver long-term growth.”

Finance 255

Finance Location Management Store Operations 255

Retail TouchPoints

MARCH 12, 2024

Walgreens will integrate jewelry, hair accessories, cosmetics and seasonal pieces from Claire’s into the assortment of more than 4,400 stores by the end of this month. Each participating location will have dedicated displays merchandised by Claire’s in their seasonal sections. “As

Merchant Services 260

Merchant Services Jewelry Accessories Fashion 260

Inside Retail

DECEMBER 11, 2023

billion acquisition offer from an investor group composed of Arkhouse Management and Brigade Capital. As Neil Saunders, managing director and retail analyst at GlobalData, noted, “While this would be lucrative for investors, it would not, in our opinion, bode well for the future of Macy’s. How did Macy’s get to this point?

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

JUNE 27, 2023

Spirit Halloween is planning to open 1,500 temporary locations this fall across the U.S. The 40,000 associate and store manager positions now available also represent Spirit Halloween’s largest seasonal workforce ever. Returning store managers are also eligible for seasonal retention bonuses. ”

Returns 252

Returns Planning Management Location 252

Retalon

AUGUST 14, 2023

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. Furniture inventory management software offers a smarter solution. This article explores how furniture inventory management software can unlock new levels of efficiency and competitiveness for modern retailers. You’re not alone.

Inventory Management 41

Inventory Management Management Dead-Stock Inventory Turnover 41

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 229

Merchant Services Finance Location Planning 229

Retail TouchPoints

APRIL 4, 2023

The Vitamin Shoppe has deployed HughesOn managed network services across its more than 700 U.S. retail locations, both owned and franchise, to support its ongoing digital transformation. “The Hughes team met our needs for secure, cloud-centered digital operations at every store, cost-effectively and with an eye to the future.”

Management 206

Management Location Point of Sale ATS 206

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 264

Apparel Payment Services Checkout Location 264

Retail TouchPoints

JULY 13, 2023

and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention.

Loss Prevention 227

Loss Prevention Management Planning Location 227

Retail TouchPoints

JANUARY 7, 2021

Farmacorp , a Bolivian pharmacy chain, will deploy Reflexis Systems ’ Q-Walk store audit solution at more than 100 stores, to streamline on-site inspections and automatically prescribe corrective tasks.

Loss Prevention 278

Loss Prevention Location Customer Experience Management 278

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Ensure that your store has proper lighting for clear video footage.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

JANUARY 9, 2023

Macy’s will reportedly close four locations, in Fort Collins, Colo.; The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages. Gaitherbeurg, Md.;

Department Stores 238

Department Stores Location Fashion Returns 238