Retail TouchPoints

JUNE 4, 2020

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. For example, many associates will have to manage store traffic levels to ensure they adhere to local opening guidelines. Associates Will Need To Enforce Mask Wearing And Social Distancing As ‘Sheriffs’.

Management 193

Management Fulfillment Store Operations Consumer 193

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 284

Employee Engagement Checkout Store Operations Fulfillment 284

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Click-and-collect, a.k.a.

Fulfillment 216

Fulfillment Promotions Shipping Store Operations 216

Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.” To provide a 99.5%

Returns 305

Returns Supply Chain Management Fulfillment Customer Experience 305

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

Fulfillment 268

Fulfillment Social Commerce Customer Retention Consumer 268

Retail TouchPoints

NOVEMBER 3, 2021

Electronic Shelf Label Growth Buzek predicts an “explosion” in electronic shelf label (ESL) tech, in large part because they make it possible for retailers to perform Amazon -style dynamic pricing in brick-and-mortar stores. They also help associates improve efficiency and better manage critical tasks such as checking inventory levels.

Payment Services 356

Payment Services Checkout Fulfillment Kiosk 356

Retail TouchPoints

NOVEMBER 9, 2022

Items will be fulfilled from Sephora’s 500+ U.S. Customers can use either the DoorDash app or website, and members of the Sephora Beauty Insider loyalty program can earn points for these purchases by linking their account on the DoorDash app’s Sephora store page. Items from U.S. per order or an annual fee of $49.

Fulfillment 278

Fulfillment Wholesale Accounting Consumer 278

Retail TouchPoints

FEBRUARY 26, 2024

Falling Back in Love with the Business He’d Grown Up In Since the acquisition of that first store in 1954, Daniel’s Jewelers has slowly grown through three generations of the Sherwood family, now encompassing 107 locations across six states, from California to Florida.

Loss Prevention 294

Loss Prevention Jewelry Payment Services Accounting 294

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 167

Management Loss Prevention ATS Store Operations 167

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 224

Fulfillment Payment Services Beauty and Health Checkout 224

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses.

Shipping 261

Shipping Fulfillment Customer Experience Management 261

Retail TouchPoints

SEPTEMBER 29, 2020

Brands often overlook marketplaces due to concerns over losing control of their messaging, pricing and customer interactions, but this can be a costly mistake, said Cathy Hinek, Manager, Marketplaces Client Services, ChannelAdvisor during a session titled: Inside the Digital Mall: How Brands Can Bolster Their Marketing Strategy.

Payment Services 274

Payment Services Fulfillment Location Shipping 274

Retail TouchPoints

MAY 3, 2024

The Save Mart Companies is building on its partnership with Instacart by implementing several in-store solutions in nearly all 200 Save Mart, FoodMaxx and Lucky locations. FoodStorm , Instacart’s order management system, is designed to help streamline food service, perimeter offerings and catering operations.

Grocer 255

Grocer Advertising Management Consumer 255

Retalon

AUGUST 14, 2023

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. Furniture inventory management software offers a smarter solution. This article explores how furniture inventory management software can unlock new levels of efficiency and competitiveness for modern retailers. You’re not alone.

Inventory Management 41

Inventory Management Management Dead-Stock Inventory Turnover 41

Retail TouchPoints

NOVEMBER 18, 2021

This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps. Optimized supply chain management to avoid stockouts and overstocking. A fast, flexible and responsive fulfilment process. Embrace the Need for Speed .

Supply Chain Management 255

Supply Chain Management Fulfillment Shipping Inventory Management 255

Retail TouchPoints

NOVEMBER 11, 2020

Managing a product release as huge as the iPhone 12 can be a tricky proposition during the best of times, to say nothing of the challenges created during a pandemic. was able to draw on lessons it learned from operating during the early days of COVID-19 to make the experience safe and orderly. of its stores open.

ATS 258

ATS Fulfillment Outdoor Management 258

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

Fulfillment 278

Fulfillment Checkout Store Layout Consumer 278

Inside Retail

JUNE 20, 2021

He said an acceleration of Coles Local and Liquorland renewal will see “a new store program focused on high quality, locations, and winning formats”. times more with Coles in total, than those that only shop in store”. Coles will upgrade this offer by adding capacity and converting stores to drive-through wherever possible.

Fulfillment 246

Fulfillment Supermarket Customer Experience Shopping 246

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

MAY 10, 2022

Suppose a retail business does, indeed, need to temporarily adjust its mode of operations or close due to adverse weather. Establishing weather-related risk management practices successfully in the retail space starts with understanding your greatest risks and using technology to shore up the weaknesses in your emergency weather strategies.

Planning 262

Planning Location Fulfillment Management 262

Retail TouchPoints

FEBRUARY 24, 2021

. “Encuentro Moda has made great efforts in the last year to adapt in an extraordinary way to the changes that the sector has been indicating for some years now,” reported Sergio Gutiérrez, RFID Business Development Manager at Nedap. D Cloud RFID inventory-management software.

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Retail TouchPoints

JULY 7, 2023

Wellful has purchased the well-known weight loss brand Jenny Craig and plans to resume its operations this fall, using a DTC delivery model and the personalized coaching the brand is known for. Although Wellful also owns the Nutrisystem brand, Jenny Craig will be managed separately as an independent brand.

Returns 265

Returns Consumer Location Planning 265

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. The first prong is data modernization, because every system and everything in the digital world relies on data governance, data management and data trustworthiness,” she said. “We

Planning 283

Planning Wholesale Customer Experience Store Operations 283

Retail TouchPoints

OCTOBER 14, 2020

Woodman’s Markets operates 230,000-square-foot stores with approximately 100,000 SKUs each, and like most grocers its inventory was hit hard by shoppers stocking up early in the pandemic. In addition to finding misplaced displays, the robots can detect pricing mistakes and sale price discrepancies.

Marketing 277

Marketing Grocer Location Fulfillment 277

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Checking inventory in a local store but not placing an order?

Fulfillment 263

Fulfillment Drop-Shipping Markdowns Shipping 263

Retail TouchPoints

NOVEMBER 7, 2023

This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. late last year.

Accessories 256

Accessories Apparel Brand Management Planning 256

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Brands that typically take the large-format route are adopting smaller footprints in residential neighborhoods.

Consumer 261

Consumer ATS Location Apparel 261

Retail TouchPoints

SEPTEMBER 19, 2023

All transaction data is captured and transferred back into the Oracle retail cloud platform, so retailers can analyze buying behaviors and preferences to refine and improve services moving forward.

Returns 268

Returns Customer Experience Location Management 268

Retail TouchPoints

JULY 29, 2021

In many countries, it was the go-to store for birthday gifts and special treats — a magical wonderland of toys where, as children, we happily spent hours exploring. Toys ‘R’ Us once boasted a prime location in New York’s Time Square while also inhabiting many large out-of-town buildings in retail parks in key towns and cities in the U.S.

Net Profit 306

Net Profit Fulfillment Boutique Outdoor 306

Retail TouchPoints

DECEMBER 14, 2020

Boehme expects delivery and fulfillment to remain the major constraints throughout the winter, and he warned that smaller retailers lacking the clout of their larger peers will have a more difficult time staying fully stocked. “If This same interplay of data will be vital to fulfillment.

Shopping 305

Shopping Merchant Services Fulfillment Returns 305

Retail TouchPoints

MAY 10, 2022

Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 billion ) into opening new locations and revamping existing stores by the end of 2023. For instance, the retailer recently rebuilt a location in Kuopio, Finland to handle online orders from across the country.

Planning 270

Planning Location Shipping Management 270

Retail TouchPoints

APRIL 17, 2023

Prior to his current role at Walmart, Morris served as VP of Retail Technology, leading strategy, system development and implementation of hardware and software in more than 10,000 locations globally.

Location 218

Location Management Marketing ATS 218

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 184

Payment Services Fulfillment Location Checkout 184

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. The digital natives benefit from a curated location tailored to their audience, while the mall can advertise a slate of cutting-edge concepts. I want that data as well.

Shopping 268

Shopping Outdoor Fulfillment Returns 268

Retail TouchPoints

SEPTEMBER 8, 2023

billion Kroger-Albertsons merger, first announced in October 2022 , had been planned with store divestitures in mind, but the specific number to be sold and their locations had not yet been determined. In May 2023 the United Food and Commercial Workers (UFCW) union had voted to oppose any mergers. “C&S

Planning 259

Planning Grocer Wholesale Payment Services 259

Retail TouchPoints

MARCH 15, 2023

The survey of 502 executives was designed to assess the challenges and priorities of executives charged with making decisions regarding employee scheduling, communication, task management and learning. A lot of companies are looking to do more with less via productivity tools like task management, communication tools, etc.

Employee Engagement 264

Employee Engagement Management Point of Sale Planning 264

Retail TouchPoints

JANUARY 10, 2023

“We are excited to introduce Package Pickup as a seamless and efficient offering for those looking to make returns during the busy post-holiday season and throughout the year,” said Gagan Gupta, Product Manager at DoorDash in a statement.

Returns 265

Returns Drop-Shipping Wholesale Shipping 265