Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

Management 255

Management Customer Experience Location Accounting 255

Retail TouchPoints

APRIL 7, 2022

Walgreens has partnered with Blue Shield of California to expand in-person and virtual care options through the launch of 12 additional Walgreens Health Corner locations in the San Francisco Bay Area and Los Angeles County. Available services range from preventative care and wellness checks to assistance with managing chronic conditions.

Location 231

Location Planning Management ATS 231

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

APRIL 12, 2022

The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter. The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing.

Location 247

Location Planning Management Marketing 247

Retail TouchPoints

MAY 6, 2024

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. Sustainability: Reduce an Organization’s Carbon Footprint and Energy Costs Energy is the fourth-largest in-store operating cost for U.S.

Store Operations 227

Store Operations Management Location Customer Experience 227

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event.

Planning 226

Planning Location Fulfillment Management 226

Retail TouchPoints

FEBRUARY 1, 2022

The Vitamin Shoppe has launched its first-ever franchise store in Greensboro, N.C., The Greensboro store is an existing location previously operated by The Vitamin Shoppe and now converted to a franchise unit. marking the beginning of the retailer’s new franchising growth strategy.

Location 205

Location Planning Management Store Operations 205

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash. In May 2023 the United Food and Commercial Workers (UFCW) union had voted to oppose any mergers. “C&S

Planning 223

Planning Grocer Wholesale Payment Services 223

Retail TouchPoints

MAY 10, 2022

Ingka Group , which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ( $3.16 billion ) into opening new locations and revamping existing stores by the end of 2023. For instance, the retailer recently rebuilt a location in Kuopio, Finland to handle online orders from across the country.

Planning 234

Planning Location Shipping Management 234

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations.

Checkout 196

Checkout Payment Services Store Operations Customer Experience 196

Retail TouchPoints

MARCH 29, 2023

Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory planning.

Checkout 229

Checkout Planning Customer Experience Management 229

Retail TouchPoints

SEPTEMBER 14, 2022

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually. company-operated stores.

Planning 222

Planning Customer Experience Location Management 222

Retail TouchPoints

JULY 9, 2021

Lowe’s signed a renewable energy agreement in November 2018 that will provide for enough energy to power all of its 143 stores in Texas. Walmart has announced plans to emit zero carbon in its stores by 2040. How is this managed? Today’s customer continues to reward them for it. What level of capital is involved?

Management 263

Management Accounting Customer Experience Finance 263

Retail TouchPoints

NOVEMBER 17, 2020

Supermajorities of the company’s noteholder groups have committed to vote in favor of the RSA plan, which Guitar Center forecasts will be completed before the end of 2020. Additionally, Guitar Center has negotiated $375 million in Debtor-In-Possession financing and plans to raise $335 million in new senior secured notes.

Planning 163

Planning Finance Shipping Management 163

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. The first prong is data modernization, because every system and everything in the digital world relies on data governance, data management and data trustworthiness,” she said. “We

Planning 249

Planning Wholesale Customer Experience Store Operations 249

Retail TouchPoints

JUNE 4, 2020

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. But with new safety guidelines and sanitation best practices coming online, associates will be tasked with not just doing their own jobs well, but also keeping everyone in the store safe from harm.

Management 170

Management Fulfillment Store Operations Consumer 170

Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities.

Inventory Management 216

Inventory Management Customer Experience Fulfillment Shopping 216

Retail TouchPoints

JULY 30, 2020

The 4R Systems Demand Planning solution helps retailers better understand true demand by revealing the optimal answers to inventory challenges. Additionally, Demand Planning can encompass all a retailer’s demand locations, including in-store and online.

Planning 174

Planning Location Management Store Operations 174

Retail TouchPoints

AUGUST 18, 2020

Payless, which has dropped the “ShoeSource” from its name, plans to open 300 to 500 freestanding stores across North America over the next five years, beginning with the opening of a prototype store this fall in Miami.

Planning 197

Planning Payment Services Brand Management Location 197

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 250

Employee Engagement Checkout Store Operations Fulfillment 250

Retail TouchPoints

JUNE 27, 2023

Spirit Halloween is planning to open 1,500 temporary locations this fall across the U.S. The 40,000 associate and store manager positions now available also represent Spirit Halloween’s largest seasonal workforce ever. Returning store managers are also eligible for seasonal retention bonuses. ”

Returns 221

Returns Planning Management Location 221

Retail TouchPoints

MARCH 14, 2024

The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional customers in the first half of 2024. Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros.

Fulfillment 216

Fulfillment Management Marketing Location 216

Retail TouchPoints

MARCH 12, 2024

Walgreens will integrate jewelry, hair accessories, cosmetics and seasonal pieces from Claire’s into the assortment of more than 4,400 stores by the end of this month. Each participating location will have dedicated displays merchandised by Claire’s in their seasonal sections. “As

Merchant Services 239

Merchant Services Jewelry Accessories Fashion 239

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 201

Merchant Services Finance Location Planning 201

Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. The children’s specialty apparel retailer currently operates 920 stores as well as an e-Commerce business representing 31% of its revenue.

Location 149

Location Shipping Apparel Returns 149

Retail TouchPoints

FEBRUARY 26, 2024

Falling Back in Love with the Business He’d Grown Up In Since the acquisition of that first store in 1954, Daniel’s Jewelers has slowly grown through three generations of the Sherwood family, now encompassing 107 locations across six states, from California to Florida.

Loss Prevention 267

Loss Prevention Jewelry Payment Services Accounting 267

Retail TouchPoints

MAY 14, 2024

Workers at an Apple store in Towson, Md. The store was the first Apple location to unionize back in 2022 with more than 100 employees now represented by The International Association of Machinists and Aerospace Workers Coalition of Organized Retail Employees (IAM CORE).

ATS 147

ATS Location Planning Management 147

Retail TouchPoints

NOVEMBER 7, 2023

WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. late last year.

Accessories 225

Accessories Apparel Brand Management Planning 225

Retail TouchPoints

JULY 13, 2023

The company currently operates 23 stores in Canada under the JD , size? and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S.

Loss Prevention 197

Loss Prevention Management Planning Location 197

Retail TouchPoints

MAY 13, 2024

Some of these people may be willing to spend quite a lot of money in your store — but not a lot of time outside it, in the cold. Anticipating and Managing Queues The key to a successful queue lies in planning. But Dishoom always has queues, so can easily plan for them. Your queues may be more varied.

Boutique 192

Boutique Planning Advertising Customer Experience 192

Inside Retail

DECEMBER 11, 2023

billion acquisition offer from an investor group composed of Arkhouse Management and Brigade Capital. As Neil Saunders, managing director and retail analyst at GlobalData, noted, “While this would be lucrative for investors, it would not, in our opinion, bode well for the future of Macy’s. How did Macy’s get to this point?

Department Stores 244

Department Stores Merchant Services Management Store Operations 244

Retail TouchPoints

JULY 7, 2023

Wellful has purchased the well-known weight loss brand Jenny Craig and plans to resume its operations this fall, using a DTC delivery model and the personalized coaching the brand is known for. Although Wellful also owns the Nutrisystem brand, Jenny Craig will be managed separately as an independent brand.

Returns 232

Returns Consumer Location Planning 232

Retail TouchPoints

JANUARY 9, 2023

Macy’s will reportedly close four locations, in Fort Collins, Colo.; The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages. Gaitherbeurg, Md.;

Department Stores 209

Department Stores Location Fashion Returns 209

Retalon

AUGUST 14, 2023

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. For executives in planning and merchandising roles, this leads to sleepless nights and the nagging feeling there must be a better way. Furniture inventory management software offers a smarter solution. You’re not alone.

Inventory Management 41

Inventory Management Management Dead-Stock Inventory Turnover 41

Retail TouchPoints

APRIL 26, 2023

Initial plans include a combination of multiple flagship stores and a dedicated ecommerce site to fuel the iconic toy retailer’s global expansion. at all Macy’s stores and launches in India, the UK and Australia. The first Mexican store is planned to open by holiday 2023, with information on the location forthcoming.

Boutique 239

Boutique Planning Location Management 239

Retail TouchPoints

AUGUST 1, 2023

In fact, Retail TouchPoints’ annual Store Design & Experience Survey found that 78% of retailers have either already implemented or plan to implement digital signage in stores over the next 24 months. This can help increase the relevance and effectiveness of marketing efforts.”

Management 215

Management Promotions Checkout Consumer 215