Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Today’s POS systems have expanded beyond their traditional roles.

Point of Sale 215

Point of Sale Merchant Services Payment Services Checkout 215

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement 260

Employee Engagement Checkout Store Operations Fulfillment 260

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 245

Apparel Payment Services Checkout Location 245

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue. Inventory management. Self-checkout.

Payment Services 226

Payment Services Checkout Inventory Management Customer Experience 226

Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

Payment Services 335

Payment Services Checkout Fulfillment Kiosk 335

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Does your retail management system do what you really need? And can it manage all aspects of your retail operations from one place? What is an integrated retail management system? What are the benefits of an integrated retail management system? Work more productively and efficiently.

Management 95

Management Promotions Point of Sale Checkout 95

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 164

Management Loss Prevention ATS Store Operations 164

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

Payment Services 303

Payment Services Checkout ATS Kiosk 303

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard.

Checkout 257

Checkout Payment Services Supermarket Customer Experience 257

Retail TouchPoints

MARCH 11, 2021

The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers. The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

Store Layout 247

Store Layout Department Stores Checkout Location 247

Retail TouchPoints

SEPTEMBER 22, 2020

QuickChek , a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek Rewards loyalty program. At checkout, QuickChek Rewards members can scan the barcode within the app to earn perks on food and beverages. “We

Checkout 184

Checkout Advertising Store Operations Location 184

Retail TouchPoints

OCTOBER 29, 2020

Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. in a statement. in a statement.

Fulfillment 184

Fulfillment Shopping Checkout Apparel 184

Retail TouchPoints

SEPTEMBER 30, 2020

Contactless Checkout and Payment: Stores will include self-checkout kiosks as well as contactless payment solutions, including Walmart Pay, to limit contact between associates and customers. Select locations will also have Scan & Go to help customers manage their checkout directly.

Shopping 239

Shopping Checkout Payment Services Kiosk 239

Inside Retail

NOVEMBER 27, 2023

Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Invest now to save later.

Telecommunications 210

Telecommunications Point of Sale Kiosk Checkout 210

Retail TouchPoints

JUNE 15, 2022

Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers.

Payment Services 254

Payment Services Checkout Shrinkage Fast Fashion 254

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. Still, some retailers remain reluctant to rely too heavily on autonomous technology, fearing the potential dangers associated with leaving a store “unguarded.”

Loss Prevention 243

Loss Prevention Checkout Store Operations Shopping 243

Retail TouchPoints

AUGUST 1, 2023

This becomes particularly powerful when displays are integrated with the consumer’s mobile device via geofencing, which can enable retailers to tailor messaging and promotions displayed on screens to specific customer segments based on factors such as their location, purchase history or preferences.

Management 224

Management Promotions Checkout Consumer 224

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 223

Fulfillment Payment Services Beauty and Health Checkout 223

Retail TouchPoints

JUNE 23, 2023

Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates. Store systems typically don’t operate in people-free, highly secure, air-conditioned server environments; quite the opposite.

Payment Services 257

Payment Services Customer Experience Promotions Point of Sale 257

Retail TouchPoints

JULY 25, 2022

Victoria’s Secret Chile , operated by Grupo Axo , recently implemented a click-and-collect program that appears to have solved this incremental sales paradox. A combination of store design and strong customer service helps Victoria’s Secret achieve these impressive numbers. Improving Store Operations Efficiency.

Fulfillment 189

Fulfillment Promotions Shipping Store Operations 189

V Count

JULY 9, 2021

Using a queue management solution to solve queuing problems. With a Queue Management system, businesses like retailers and supermarkets can accurately calculate the number of customers at checkout queues and the average time they spend waiting. Shorter checkout queues mean happier customers and more productive staff.

Management 52

Management Checkout Payment Services Technical Support 52

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Shopping 277

Shopping Checkout Visual Merchandising Consumer 277

365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

Payment Services 52

Payment Services Checkout ATS Inventory Management 52

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. So where’s the right place to do a product recommendation?

Point of Sale 271

Point of Sale Checkout Consumer Promotions 271

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

Fulfillment 269

Fulfillment Checkout Store Layout Consumer 269

Retail TouchPoints

MAY 12, 2021

To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. They’re looking to stores to provide guidance and help them safely navigate their shopping experience.

Shopping 211

Shopping Checkout Location Planning 211

Wiser

DECEMBER 11, 2018

In 2018, it seems like we constantly see headlines about retailers that are shutting down a large number of their store locations throughout the U.S. stores after 70 years of business. Track the factors behind positive shopper experiences within your stores. . Efficient checkout lines. . Ample inventory. .

Management 68

Management Discount Store Store Operations Checkout 68

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. PVH x RetailNext and MarketDial PVH Corp. and Vancouver, Wash. —

Point of Sale 242

Point of Sale Promotions Inventory Management Grocer 242

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This will result in improved stock accuracy and a more efficient supply chain across 10+ resorts and 140+ retail locations.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Cisco Retail

FEBRUARY 11, 2022

The story starts with a Francisco Market loyalty member, Anne, who is on the interstate driving her electric vehicle and receives a notification from the Francisco Market app notifying her that she can recharge at the location ahead. Store Operations. The app offers to reserve her a spot at a charging station and Anne accepts.

Marketing 117

Marketing Checkout Kiosk Store Operations 117

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. Improving your grocery stores’ experiences begins with creating a band of trusted and informed team members.

Specialty Retailers 228

Specialty Retailers Grocer Payment Services Outdoor 228

V Count

DECEMBER 10, 2021

From short surveys that sought to understand what customers liked to manual people counting devices that measured foot traffic in retail, store managers have always recognized the importance of foot traffic analysis. . Furthermore, managers gain more control over their stores and implement strategies to optimize operations.

Checkout 52

Checkout Store Operations Management Promotions 52

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Real-time product assortments and pricing are more likely to be automated, optimizing effort, time, and management of price updates. Optimize Inventory Management. In addition, managing inventory based on market demands gives you an advantage over your competitors. Expand Retail Chain Stores. Improve Customer Experience.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85

Retail TouchPoints

OCTOBER 7, 2020

Hudson worked with landlords — airports, commuter hubs and travel destinations — to decide which locations it made sense to reopen based on travel demand. The company is now operating approximately half of its locations. One aspect of that project is to support contactless mobile payments and self-checkout.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

V Count

NOVEMBER 26, 2021

It doesn’t account for the visitors who left for a variety of reasons, such as not finding the products they needed, poor customer service, or a long checkout queue and waiting time. Thankfully, people counting technology has made it possible to accurately measure the number of people who visit physical locations. Queue Management.

Checkout 52

Checkout Store Layout Customer Experience Management 52