Sat.Aug 26, 2023 - Fri.Sep 01, 2023

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Why growing retailers prioritize the checkout experience

Retail Dive

How you mix and match elements of the checkout experience can have a significant impact, and there’s a lot of opportunity to grow for retailers that have not optimized it.

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How to Build a Better Retail Assortment Strategy

Wiser

A well-curated retail assortment bridges the gap between customer preferences and demand for the products offered, ensuring that each item in your inventory adds value to the customer and your business. Moreover, an effective assortment strategy allows retailers to stand out in the fiercely competitive retail landscape, providing a unique and memorable shopping experience.

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The Difference Between What Customers Want and What They Need

Hyken

Many years ago, I walked into an Ace Hardware store to find a new hinge for a swinging door. When I showed the salesperson my broken hinge, he asked if I was open to a suggestion. He sold me a better hinge that was less expensive. Who could argue with that? I had no idea that years later, I would write about this example in one of my books, Amaze Every Customer Every Time.

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Winter 2023 Holiday Retail Trends to Consider

Tokinomo

The first leaf of fall hasn’t even touched the ground and we are discussing winter holiday trends? Of course! We believe that it is crucial to prepare for the holiday season ahead of time if you wish to attract customers and increase sales.

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The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

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Managing Brand Equity: Essential Strategies for Brand Leaders

Wiser

Understanding and managing your brand equity is a powerful strategy for businesses in today’s competitive market landscape. Brand equity refers to the value of your brand in the minds of your consumers, and it’s a key asset that can drive your business’s growth and profitability. Building strong brand equity requires thoughtful planning and strategic execution.

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From Lattes to Doughnuts for Dogs – A Look at All Things Pumpkin Spice 2023

RIS News

Before every child has walked through the doors for their first day of school, the unofficial end of summer has been ushered in by all things pumpkin.

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Why it’s time to ‘ditch and switch’ fashion’s deadliest fabric

Inside Retail

If fashion were a country, it would be the sixth most polluting on the planet. We send 92 million tonnes of clothing to landfill around the world every year and only 12 per cent of the clothing and textiles we donate are recycled or reused – the rest are incinerated. Then there’s the water usage, the social implications of slave labour and unethical wages, and the impact of polyester.

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How Are Retailers Driving Shopper Retention and Loyalty?

Retail TouchPoints

Nearly two-thirds of consumers ( 65% ) say they “love” fewer than three brands, according to a U.S.-based survey conducted by Dynata. Moreover, nine in 10 proclaim they do not love nor are loyal to a single brand. With customer behaviors and expectations changing so rapidly, it’s difficult to pinpoint what truly drives this lack of brand love and loyalty.

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Retail Insurance: What It Is and How To Choose (2023)

Shopify

Retail insurance is one of those terms that every retail business owner knows is important to understand. We break it down so it’s easy to understand.

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Shopify Says Merchants Can Use Amazon’s ‘Buy With Prime’ Option

Retail Wire

Shopify has announced that Amazon will launch an app in Shopify’s ecosystem, allowing U.S.-based merchants to offer Amazon’s “Buy with Prime” option. This collaboration will allow Shopify merchants who use Amazon’s fulfillment network to integrate the “Buy with Prime” app into Shopify Checkout, providing customers with access to Prime benefits like fast and free delivery.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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City of Sydney unveils $44 million Haymarket revamp plan

Inside Retail

To revitalise Sydney’s Haymarket and Chinatown streets and public spaces, The City of Sydney has launched a $44 million plan following consultation with 1150 residents. The initiative includes a grant program to improve shopfront facades on Dixon Street, public domain improvements, lighting and public art, a grant for community-led initiatives and a new City of Sydney coordinator to assist local businesses.

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Arity PMP Helps Customize Ads Based on Consumer Driving Behaviors

Retail TouchPoints

As privacy regulations ramp up, brands and retailers are looking for ways to personalize marketing efforts without relying on cookies — and brick-and-mortar retailers are always looking for effective ways to entice people to visit their stores. To help solve both challenges, the Arity Private Marketplace (PMP) enables marketers to leverage driving behavior data to understand where and when consumers are driving and to reach them with relevant messaging before they even get behind the wheel.

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Tech budget, Advertising clutter, and Retail peak season - Weekly Snacks #69

Tokinomo

Campaign corner Hot dog straw. Yes, it is important to focus on sustainability in retail that is why the plastic straw has been replaced by paper straws. But what about a hot dog straw ? Apparently, Oscar Mayer wants to launch a hot dog straw, perfect for sipping your cold beer at the game.

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Rising Caffeine Levels Spark Calls for Ban on Energy Drink Sales to Children

Retail Wire

Calls are growing from pediatricians and parents in the U.S. to ban the sale of high-caffeine energy drinks to minors due to their potentially harmful effects. Energy drinks like Prime Energy, Ghost energy drinks, and Kim Kardashian’s “Kimade” energy drink contain high levels of caffeine, with some having as much caffeine as six Coca-Colas in.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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“Steal with pride”: How Officeworks and Woolies are tackling sustainability

Inside Retail

Consumers hold firm expectations that environmental sustainability and social responsibility should be at the forefront of everything from executive strategy, to day-to-day operations. This is set to become even more important as Gen Z becomes the dominant consumer audience. Notably, over 60 per cent of this demographic feels a personal responsibility over decisions that contribute to a better world – with this informing and shaping their purchasing habits.

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Macy’s to Sell Gap Sleepwear and Intimates; Academy Adds L.L.Bean Merchandise

Retail TouchPoints

In a first-ever partnership between two retail icons, Macy’s will carry an exclusive collection of sleepwear, underwear and intimates for men and women from Gap. The assortment, which will feature exclusive designs and colorways priced from $12.50 to $79.95 online, will be available online, on the Macy’s mobile app and at select stores nationwide. “This launch is an opportunity to amplify the Gap brand and deliver must-have essentials in comfortable, breathable fabrics to men and women across th

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The Definitive Guide To Predictive Analytics in Retail

Intelligence Node

Predictive analytics is the practice of using data analysis, statistical algorithms, and machine learning techniques to identify the likelihood of future outcomes based on historical data. It involves creating models. The post The Definitive Guide To Predictive Analytics in Retail appeared first on Blog.

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Self-Checkout Could Be Making Americans Lonelier

Retail Wire

The rise of self-checkout technology in retail could be contributing to the increasing loneliness of Americans. While self-checkout is popular, it’s also leading to fewer “weak ties” – casual relationships between customers and cashiers – which social scientists say are important for social interactions. As technology contributes to a sense of isolation, with around two-thirds.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Ann Taylor, Loft and Talbots to merge into new apparel group KnitWell

Inside Retail

American apparel brands Ann Taylor, Loft, and Talbots have merged into a new group, Knitwell. Combined, these companies generate more than US$3 billion in annual sales. Steering this new venture, Lizanne Kindler, Talbots’s current CEO has been appointed executive chair and CEO of KnitWell Group. She will be supported by a team of executives within the office of the executive chair.

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Amazon and Shopify Bring ‘Buy with Prime’ to Merchants with New App

Retail TouchPoints

Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration. Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers.

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How to run Cisco Modeling Labs in the Cloud

Cisco Retail

Did you ever want to run Cisco Modeling Labs but did not have the hardware or software to do so? Or have you wanted to run a topology on your local deployment—but couldn’t because you did not have enough memory available locally? What about integrating CML into a CI/CD pipeline , which includes the creation and destruction of the entire pipeline, including CML?

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Amazon Now Requires Customers in Some Areas To Spend at Least $35 To Qualify for Free Shipping — Up From $25

Retail Wire

Amazon is testing a new minimum order requirement for free shipping, asking some non-Prime customers to spend at least $35 instead of the previous $25. The change is seen as a move to encourage users to consider subscribing to Amazon Prime, especially with the upcoming holiday shopping season and Amazon’s second Prime Day of the.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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Harvey Norman’s full-year profit slumps by 33.5 per cent

Inside Retail

Electronics and furniture retailer Harvey Norman Holdings says its profits declined in FY23 due to increasing cost pressures and softening demand. The company, which owns and operates the Harvey Norman, Domayne and Joyce Mayne brands, reported total system sales revenue of $9.193 billion with EBITDA of $1.13 billion and tax-paid profit of $539.52 million, down 33.5 per cent for the year to June 30.

Returns 264
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Dollar General Revises 2023 Outlook Amid Financial Shortfalls  

Retail TouchPoints

Although Placer.ai’s quarterly index for Q2 2023 found that store traffic for discount and dollar stores were up 4.7% year over year, Dollar General CEO Jeff Owen revealed that the company was “not satisfied” with overall financial results for its Q2, which ended August 3, 2023. Dollar General reported a net sales increase of 3.9% to $9.8 billion, largely driven by positive sales contributions from new stores.

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Online retailer OnBuy makes last-minute bid for Wilko brand

Retail Gazette

Online marketplace OnBuy has made an eleventh hour bid to buy the Wilko brand, Retail Gazette can reveal. It is thought that OnBuy wants to continue trading through Wilko.com. The Bournemouth-based firm lodged the offer after it emerged that potential white knight M2 Capital’s bid to rescue the entire group, including all 400 stores and staff, collapsed today.

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Bookseller taps ChatGPT for personalized customer experience

Retail Customer Experience

ChatGPT offers the online used book retailer a boatload of opportunities and strategies to better meet customer expectations and drive a more personal customer experience.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The fastest fashion: Why Incu has launched two-hour delivery with Uber

Inside Retail

The fashion industry has long found itself in a race to be the fastest. But increasingly, next-day and same-day delivery are being pushed to move at a rapid pace. The latest brand to capitalise on this trend is luxury fashion house Incu, which, in a partnership with Uber Direct, can now deliver its products to customers in under two hours. The offer is, so far, restricted to delivery within select areas of Sydney and Melbourne: being sourced from the business’ Sydney Galeries and Melbourne CBD a

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REI Spotlights Climate Neutral Certified Products Online

Retail TouchPoints

Customers can now easily sort and shop by Climate Neutral certified products thanks to a new feature on REI.com. A snapshot of the new filtering capabilities. Photo credit: REI.com To be considered Climate Neutral Certified, brands have measured, reduced and compensated for all emissions generated from making and delivering their products. REI itself has been Climate Neutral certified for three years, and will use the new filtering functionality to “bring more transparency to the shopping

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Wilko job losses ‘could be announced on Thursday’, GMB union warns

Retail Gazette

Wilko is set to announce job losses tomorrow after an offer to buy the entire business failed to “pass basic checks”, according to the GMB union. The GMB met with PwC this morning and was told that redundancy plans could be “restarted” and the future of any jobs at the retailer could not currently be guaranteed. It said: “In the meeting they advised that the company were still actively assessing a number of bids.

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J.C. Penney announces $1B turnaround plan

Retail Dive

The struggling department store will upgrade its tech, stores and customer experience, but is unlikely to follow rival Macy’s in leaving the mall.

Planning 129
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.