Retail TouchPoints

AUGUST 19, 2024

The fate of retail performance for the second half of 2024 is anything but certain. Despite expectations that inflation, subsequent rate hikes and the lingering effects of the pandemic would negatively impact spending, consumption rates have remained surprisingly high. This counterintuitive trend has sparked debate among economists, analysts and retail executives about the sustainability of current spending patterns.

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Consumer Markdowns Promotions Advertising 301

Mulesoft

AUGUST 19, 2024

Artificial intelligence has already begun transforming the technology landscape, making its way into nearly every tool and platform that businesses rely on. From automating mundane tasks to providing intelligent insights, AI has become an integral part of how we work and innovate. At MuleSoft, we recognize the immense potential of AI and are actively investing […] The post Einstein for Anypoint Code Builder: AI-Powered MuleSoft Development Is Here first appeared on MuleSoft Blog.

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ATS 142

Inside Retail

AUGUST 20, 2024

Scentre Group’s fund from operations stood at $568.2 million in the first six months, up 2.1 per cent from the year-ago period. The Westfield shopping centre owner and operator’s net operating income grew 3.5 per cent to $1.01 billion while the group’s portfolio was valued at $34.3 billion. The group operates 42 Westfield destinations across Australia and New Zealand, which hosted 320 million customer visits, an increase of 1.9 per cent.

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Department Stores Shopping Location Marketing 306

Retail Gazette

AUGUST 29, 2024

Sainsbury’s has agreed to acquire 10 stores from Homebase to convert into supermarkets, with the sale expected to complete in early September. The acquired stores are based in key target locations designed to grow the grocer’s coverage across England, Northern Ireland and Scotland, as part of its Next Level Sainsbury’s plan. Once the sites have been converted, the shop floor area of the stores will add a total of around 235,000 sq ft to Sainsbury’s trading space, bringing

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

AUGUST 25, 2024

The Coffee Bean & Tea Leaf is taking advantage of the fall season with a new menu available until October 31, 2024. The seasonal offerings include a variety of beverages designed to align with the themes of an autumn experience.

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Retail Focus

AUGUST 24, 2024

Shaftesbury Capital has announced that Barbour, the British luxury lifestyle brand, has opened at 37 Neal Street in Covent Garden’s Seven Dials neighbourhood. The historic retailer’s store is centred around its fresh design concept of New Heritage, which celebrates its dual identity as both historic in legacy and contemporary in design. The entrance of the iconic British retailer emphasises Shaftesbury Capital’s ongoing success in attracting the latest concepts from internationally established b

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Accessories Fashion Consumer Location 264

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service.

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Payment Services Management Location Consumer 313

Retail TouchPoints

AUGUST 15, 2024

Retail cooperative Ace Hardware has unveiled a new experiential store concept, dubbed Elevate Ace, that will roll out to all new and existing stores over the next five years, supported by a $1 billion investment. The new store design was unveiled at the retailer’s fall convention in Chicago earlier this month, which brought together more than 17,600 Ace Hardware retailers and industry professionals to celebrate the brand’s 100th anniversary.

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Retail TouchPoints

AUGUST 9, 2024

“Generative AI” has been a key phrase in PR and media for the past 18 months. However, a panel of venture capital (VC) and tech investors revealed during the Retail Innovation Conference & Expo this past June that they’re taking a more long-term view of AI. They’re focusing less on mind-bending consumer-facing experiences , like those found while using platforms like ChatGPT or DALL-E , and more on tangible business uses cases that drive concrete results.

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Inventory Management Consumer Location Management 311

Inside Retail

AUGUST 29, 2024

Mosaic Brands ‘ shares and convertible notes will be placed in compulsory trading suspension starting on Monday due to the non-lodgement of its annual financial report. Mosaic expects to lodge its financial report, along with its market update, no later than September 30. Earlier this month, it stated that it would release its FY24 results on August 28.

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Fashion Marketing Accessories 306

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

AUGUST 26, 2024

A new report suggests that Wendy's is launching a Krabby Patty Burger in collaboration with the popular cartoon SpongeBob SquarePants.

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Retail Wire

AUGUST 20, 2024

Krispy Kreme previously announced its McDonald's expansion plans.

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Planning 306

Retail TouchPoints

AUGUST 13, 2024

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.

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Markdowns Loss Prevention Customer Experience Inventory Management 306

Inside Retail

AUGUST 6, 2024

Mosaic Brands has confirmed it is considering the applicability of safe harbour provisions amid operational issues adversely affecting its trade. Mosaic Brands’ confirmation came in a stockmarket filing and follows a report in The Australian Financial Review that the company had entered a safe harbour. Safe harbour provisions protect directors from personal liability for insolvent trading while pursuing turnaround options for their companies.

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Marketing Accessories Fashion 306

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Customer Experience

Inside Retail

AUGUST 28, 2024

Wesfarmers booked higher net income and revenue in the last fiscal year, with its discount department store chain Kmart contributing the most growth among its retail businesses. The company’s net income grew 3.7 per cent to $2.56 billion, while revenue rose 1.5 per cent to $44.19 billion. Kmart Group ‘s revenue grew 4.4 per cent to $11.11 billion, while Bunnings Group’s revenue rose 2.3 per cent to $18.97 billion. “Kmart Group’s performance was a standout, deliverin

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Department Stores Marketing ATS 299

Retail Wire

AUGUST 26, 2024

The new Starbucks CEO said he'd be taking a "super-commute.

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Inside Retail

AUGUST 22, 2024

Footwear retailer Accent Group ‘s net profit plunged amid higher sales in the last fiscal year. The company saw net profit dip 32.9 per cent to $59.5 million despite sales increasing 2.7 per cent to $1.61 billion. However, like-for-like retail sales fell to 1.7 per cent. Accent Group ended the fiscal year with 895 stores including websites after opening 93 new stores and closing 19, where the company could not achieve return on investment.

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Inside Retail

AUGUST 16, 2024

Plans for a $65 million expansive retail centre have been revealed for the Aura community in Queensland’s Sunshine Coast. The ‘Aura Home + Life’ project covers 18,000 sqm and will house 12 to 16 large-format retail tenancies ranging in size from 350sqm to 5000sqm. It will occupy a prime location adjacent to the Aura Business Park in Baringa, with easy access to the Bells Creek Arterial Road and Bruce Highway.

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Planning Location ATS Shopping 299

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Inside Retail

AUGUST 15, 2024

Domino’s Pizza ‘s ANZ COO Kerri Hayman has become the company’s first female ANZ CEO, effective immediately. Her appointment comes one year after the previous ANZ CEO David Burness stepped down to become Domino’s inaugural global culture coach. Asia-Pacific CEO Josh Kilimnik has filled the role in the interim. Prior to joining the ANZ division, Hayman served as operations director for the UK-listed Domino’s Pizza Group.

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Promotions Returns Management 299

Retail Wire

AUGUST 9, 2024

California fast-food restaurants continued to penalize consumers instead of CEOs taking pay cuts.

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Consumer 299

Retail Wire

AUGUST 7, 2024

Popeyes has unveiled two new limited-time menu items for consumers to enjoy as the summer winds down.

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Consumer 298

Retail Wire

AUGUST 15, 2024

Shake Shack is now trying to automate the burger delivery process.

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Accounting

Inside Retail

AUGUST 4, 2024

Amazon.com reported slowing online sales growth in the second quarter and said cautious consumers were seeking out cheaper options for purchases, sending shares down nearly 8 per cent. The after-hours stock drop came despite second-quarter profit and cloud computing sales that beat analyst estimates. Amazon shares had gained over 20 per cent this year through the session close on Thursday, and investors were disappointed that the company forecast current-quarter sales below Wall Street estimates

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Advertising Consumer Marketing ATS 299

Retail Wire

AUGUST 6, 2024

Three people were injured at the Chicago McDonald's.

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ATS 298

Retail Wire

AUGUST 8, 2024

Wendy's is adding another level to its AI offerings.

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Marketing 296

Retail TouchPoints

AUGUST 29, 2024

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. But in the case of RFID, that’s exactly the phenomenon we’ve been observing over the course of the last few years. What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC).

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

AUGUST 27, 2024

Guzman Y Guzman delivered revenue of $342.2 million in the last fiscal year, up 32.1 per cent, thanks to opening new restaurants. However, the fast-food operator’s statutory net loss widened to $13.7 million. This is the first time the Mexican fast food chain published financial results since its initial public offering on June 20. During the fiscal year, the company saw network sales of $959.7 million, an increase of 26.4 per cent.

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Retail Wire

AUGUST 27, 2024

The new McDonald's burger is trying to attain a similarly iconic status.

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Retail Wire

AUGUST 26, 2024

It comes down to a four-word strategy that the brand is implementing to woo customers from Walmart.

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Retail Wire

AUGUST 20, 2024

The new Papa John's CEO turned Wendy's proverbial ship around.

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Shipping 290

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning