Inside Retail
SEPTEMBER 13, 2023
Aussie discount retailer Silly Solly is on a growth trajectory, with plans to expand as a franchise, after shifting from a licensing model. Media spokesperson Solly Stanton told Franchise Executives, “We were a licence agreement and have progressively changed to a franchise model. This offers our store owners more protection and the opportunity to resell their business.
Retail TouchPoints
SEPTEMBER 13, 2023
The Interactive Advertising Bureau (IAB) has released a preliminary framework to standardize retail media measurement. The framework was developed in collaboration with the Media Rating Council (MRC) as well as 55 companies with a stake in the performance of retail media, including The Mars Agency , Albertsons Media Collective , Google , Unilever U.S. , Criteo , Best Buy Ads , Kroger Precision Marketing , Target , Vibenomics and Colgate-Palmolive.
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Inside Retail
SEPTEMBER 13, 2023
Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. Myer’s total sales grew 12.2 per cent to $3.36 billion in FY23. This reflects the scale of its online business – which had a revenue of $691 million, representing 20.5 per cent of total sales – and a 10 per cent increase in productivity gains at physical stores.
Retail TouchPoints
SEPTEMBER 13, 2023
Commerce is expanding rapidly, especially within the retail sector. Recent data shows that overall U.S. retail sales have increased 8.8% year-on-year, with ecommerce specifically up 8.4%. However, challenges are inevitable, despite the resilient consumer spending we’ve seen earlier in the year. For example, purchase confusion can arise (and does) when a customer sees unfamiliar names or references on bank statements.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
SEPTEMBER 13, 2023
Guzyman y Gomez founder Steven Marks has revealed a revenue of $759 million in the 2023 financial year, a lift of 32 per cent on the previous year. Underlying earnings rocketed 56 per cent to $32 million in what Marks described as “a phenomenal year” GYG reported the median weekly average unit volumes for a drive-thru restaurant was $106,000.
Retail TouchPoints
SEPTEMBER 13, 2023
Fanatics has appointed Andrew Low Ah Kee as CEO of Fanatics Commerce, the company’s largest business unit, effective immediately. Low Ah Kee is replacing former Fanatics Commerce CEO Doug Mack, who announced his retirement last month, and will report to Michael Rubin, Chairman and CEO of Fanatics. Mack will stay on through the rest of this year to ensure a smooth transition and will continue as a special advisor to Rubin and Fanatics in the future.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 13, 2023
Target has entered a long-term partnership with Kendra Scott to launch an exclusive collection and dedicated shopping experience. Debuting on Oct. 22, 2023, the collection will feature more than 200 newly designed jewelry and accessories items at prices starting at $15 , with the majority of items priced under $40. The collection will be available online and via the Target app and, in select stores, at a dedicated Kendra Scott at Target experience within the jewelry and accessories department th
Inside Retail
SEPTEMBER 13, 2023
M.J. Bale director and designer Matt Jensen says the brand takes on the challenge of evolving with the market while honouring the pillars of the business. Here, he discusses how menswear has changed over the years, juggling creative and business responsibilities, the brand’s commitment to sustainability, and what’s in the works for the future. Inside Retail : Can you discuss the circumstances leading up to the creation of M.J.
Retail TouchPoints
SEPTEMBER 13, 2023
Williams-Sonoma will deploy a suite of solutions from Salesforce to get a 360-degree view of its customers across its many brands, which include Pottery Barn , West Elm, Williams Sonoma Home, Rejuvenation, Mark and Graham and GreenRow. “We put our customers at the center of everything we do and are constantly focused on finding new ways to better serve them,” said Laura Alber, CEO of Williams-Sonoma in a statement.
Inside Retail
SEPTEMBER 13, 2023
Sydney-based womenswear label Sotto Brand has made its debut at New York Fashion Week with its SS24 collections, eyeing global expansion. The show also introduced Sotto Brand’s first venture into footwear and accessories. The company said the debut at NYFW kicked off the brand’s expansion strategy and helped the brand further grow its global presence.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Wiser
SEPTEMBER 13, 2023
Understanding the dynamics of your business is crucial for its success. One effective way to gain valuable insights is by measuring foot traffic, a metric that offers a wealth of information about your physical store’s performance and customer behavior. Foot traffic data can be a game-changer for your business. It allows you to analyze peak shopping times, assess the effectiveness of your marketing campaigns, and understand how customers move within your store.
Inside Retail
SEPTEMBER 13, 2023
Australian sportswear brand LSKD has unveiled its BAF (Big As F*ck) double-decker bus, with its ‘Chase The Vibe Tour’ set to launch later this month. The double-decker vehicle, which began life as ‘The Love Bus’ in Byron Bay, has been revived and outfitted for functional exercises, exclusive product shopping, and recovery sessions, with air conditioning, couches, massage guns, and recovery drinks.
Retail Gazette
SEPTEMBER 13, 2023
The Range is understood to have bought Wilko’s brand in a deal worth around £5m. Sky News revealed that the deal is set to be confirmed by Wilko administrator PwC later today. The Range, set up by Devon-based entrepreneur Chris Dawson, had faced competition from online marketplace OnBuy to snap up Wilko’s brand assets. The deal could see the Wilko name live on as The Range could sell Wilko-branded goods in stores and could also trade under the name online.
Retail Dive
SEPTEMBER 13, 2023
The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
SEPTEMBER 13, 2023
Apple’s iPhone 15 drew mixed reactions in its third largest market of China on Wednesday, with many online users liking its faster chip and improved gaming capabilities while others preferred Huawei’s new smartphone. China remains key for the US tech giant, which unveiled its new iPhone lineup on Tuesday. The company occupies a leading position in China’s premium smartphone market, in part due to the decimation of Huawei Technologies’ smartphone business by US export cont
Retail Dive
SEPTEMBER 13, 2023
The collaboration on a collection of affordable jewelry and accessories will hit stores with holiday shoppers in the mood for good deals.
Inside Retail
SEPTEMBER 13, 2023
German sandal maker Birkenstock has filed for an initial public offering (IPO) in the US, following the footsteps of British chipmaker Arm to become the second European giant seeking a foreign listing this month. Financial details of the filing were not disclosed, but some sources reported that the company is targeting a valuation of more than $8 billion.
Retail Gazette
SEPTEMBER 13, 2023
Apple is to ditch the use of leather in all of its accessories in an effort to meet its ‘net zero by 2030’ goal. The tech giant will replace the animal-made material in its watch straps and phone cases with a 68% recycled textile called ‘FineWoven’. Apple vice president for environment Lisa Jackson said: “Leather is a popular material for accessories, but it has a significant carbon footprint, especially at Apple’s scale.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
SEPTEMBER 13, 2023
Despite a slow start to FY24, with sales in the first six weeks falling 1.9 per cent year on year, Myer CEO John King spoke positively about the department store’s strong growth since the pandemic, and its future expansion centred on omnichannel retail. “This growth has been driven by the strength of our multi-channel offering, as customers have returned to stores after [the pandemic], and bolstered by our leading brand and loyalty proposition through Myer One,” King told analysts and investors
Retail Dive
SEPTEMBER 13, 2023
Jackie Major has joined the retailer as its new vice president of merchandise planning and inventory management.
Inside Retail
SEPTEMBER 13, 2023
Woolworths has announced BP as its first partner for the revamped Everyday Rewards program in New Zealand, which delivers a multi-million dollar increase in rewards from next year. The program adopts the existing one-for-one points system, which rewards shoppers one point for every dollar spent at the supermarkets. At BP, members will earn one point for every litre of fuel and dollar spent at the shop, Wildbean cafe or on BP car washes.
Retail Wire
SEPTEMBER 13, 2023
GoodwillFinds, an e-commerce platform launched last year to facilitate online sales for Goodwill stores, has expanded its reach by adding four new regional members: Tacoma, Kansas, Miami, and Indianapolis. This expansion brings the platform’s coverage to over 500 individual Goodwill stores. The platform, created by a group of Goodwill members, allows stores to directly engage.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
SEPTEMBER 13, 2023
Unprecedented macroeconomic challenges have manifested a state of permanent flux in the retail industry. The pandemic, geopolitical tensions, climate change and cost-of-living crisis have all redefined consumer behaviours. For resilience in these new waters, retailers must reshape conventional thinking and rekindle the essence of customer service. We are at the nexus of digital innovation and human-centred values.
Retail Wire
SEPTEMBER 13, 2023
eBay is stepping into the consignment market for luxury fashion, aiming to rival platforms like The RealReal and ThredUp. Partnering with experienced seller Linda Lightman of Linda’s Stuff, eBay’s new service will initially focus on designer handbags from brands such as Chanel and Louis Vuitton. This move complements eBay’s recent efforts to enhance its authenticity.
Retail Dive
SEPTEMBER 13, 2023
Private equity firm L Catterton will control a majority of voting power on outstanding shares.
Retail Wire
SEPTEMBER 13, 2023
Coca-Cola has unveiled its latest mystery flavor, Coca-Cola Y3000, with a futuristic theme aiming to appeal to younger consumers. This limited-edition beverage, created through the company’s Creations platform, uses artificial intelligence to determine both the flavor and packaging. The AI-generated images for the packaging design, resembling a Y2K aesthetic, and the inclusion of a QR.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
SEPTEMBER 13, 2023
Andrew Low Ah Kee is taking over the role after previous chief executive, Doug Mack, announced his retirement.
Retail Customer Experience
SEPTEMBER 13, 2023
Third party delivery got big during COVID-19 but can also cost restaurants a lot. How can restaurants save money?
Retail Dive
SEPTEMBER 13, 2023
The underwear brand will focus on wholesale expansion under Cheryl Abel-Hodges, who previously served as CEO of Calvin Klein.
Retail Gazette
SEPTEMBER 13, 2023
Two former Patisserie Valerie finance bosses are among four individuals that have been charged in relation to the bakery chain’s abrupt collapse in 2018. The charges are connected to an investigation that began two days after the bakery chain suspended trading in October that year, the Serious Fraud Office (SFO) said. Among those facing charges is the company’s former chief financial officer Christopher Marsh, his wife Louise, financial controller Pritesh Mistry as well as financial consul
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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