Retail TouchPoints

SEPTEMBER 25, 2023

There will be no religious talk in this article, but I will pose a challenging question. Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of transformation needed for marketers to make the most of their investments? From a simple point of view, retail media has exactly what advertisers want: a direct connection to the consumers who are on a site to, hopefully, shop for a product or category of products.

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Advertising Consumer Marketing Shopping 128

Inside Retail

SEPTEMBER 25, 2023

One of every four shoppers in Australia believes that shoplifting is justifiable amid the ongoing cost-of-living crisis, according to a recent survey. The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. The survey emphasised the perception of shoppers on shoplifting, which is the only form of consumer deviance that negatively affects retailers.

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Checkout Supermarket Consumer Finance 312

Retail Focus

SEPTEMBER 25, 2023

If you run a small business then you may be wondering if you should be attending trade shows. At the end of the day, trade shows are a fantastic way for you to get your business name out there, not to mention that they give you the chance to connect with your clients face-to-face as well. If you have never given much thought to attending a trade show before then now is the time for you to change that, so you can begin putting your business on the map.

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ATS Marketing Management 239

Inside Retail

SEPTEMBER 25, 2023

Cotton On Group has appointed Natalie McLean as CEO of the emerging brands Typo, Factorie, Supre, and Ceres Life, effective July. McLean had served as the group’s chief retail officer for nearly six years and as GM of Cotton On Kids for almost five years. Prior to that, McLean worked as retail general manager at Rip Curl, product manager at Giordano, and as general manager for the Cotton On Group for more than nine years.

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Management ATS Accessories Fashion 264

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Customer Experience

Retail Focus

SEPTEMBER 25, 2023

Charity Super.Mkt, the ‘department store for second-hand style’ launched earlier this year by Maria Chenoweth and Wayne Hemingway, will open at Bluewater this week. Bluewater, one of Europe’s leading shopping and leisure destinations, will join Edinburgh and Bristol as new stores for the brand which has previously opened successful pop-ups in London, Glasgow and Reading.

Fashion 278

Fashion ATS Department Stores Shopping 278

Inside Retail

SEPTEMBER 25, 2023

Industry-wide, there appears to be positive sentiment and intentions among Australian consumers and businesses towards embracing a circular economy, purchasing second-hand clothing, and minimising textile waste. This is evinced by recent findings from a Reluv survey, which revealed that three-quarters of Australian consumers bought second-hand clothing in the past year.

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Fashion Consumer Marketing Accessories 264

Inside Retail

SEPTEMBER 25, 2023

Swiss watch brand Piaget has opened a flagship store in Sydney, bolstering its growing presence in the region. The boutique, located at 84 King Street, covers 100sqm and features the brand’s collections including Piaget Polo, Piaget Possession, Piaget Rose, Piaget Limelight Gala, and Piaget’s Exceptional High Jewellery Creations on particularly special occasions.

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Boutique Location ATS 258

Retail Focus

SEPTEMBER 25, 2023

Fulham Broadway, has undergone a destination-led transformation following investment by CBRE Investment Management (CBRE IM), to deliver a brand-new look and feel for the 200,000 sq ft scheme in the heart of West London. Having recently launched a new 7,700 sq ft flexible workspace, Fulham Works by Spacemade, CBRE IM has also facilitated an extensive £6.5 million David Lloyd Club revamp, which will join the nine-screen Vue cinema and restaurants to create an enhanced leisure and office hub withi

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Consumer Management Planning ATS 147

Inside Retail

SEPTEMBER 25, 2023

Earlier this month, Birkenstock filed for an IPO on the New York Stock Exchange, almost 250 years after founder Johann Adam Birkenstock first registered as a “subject and shoemaker” in the church archives of a small German village in 1774. The move, which could give the beloved ‘ugly shoe’ brand a value of $8 billion, comes just a few years after private equity firm L Catterton acquired a majority stake in the business from the Birkenstock family in early 2021.

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Fashion Returns Shopping Marketing 147

Retail Gazette

SEPTEMBER 25, 2023

London’s West End has been bolstered with the addition of four new flagship stores opening in autumn 2023. Spanish women’s fashion retailer Bimba Y Lola has opened the doors to a new 4,000 sq ft store at 211-213 Regent Street, featuring curated collections, a brand showroom and a programme of events, making it the brand’s most active flagship globally.

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Fashion Returns Location ATS 128

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Planning

Inside Retail

SEPTEMBER 25, 2023

In a rapidly evolving retail landscape, retail brand house Kanmo Group stands as a symbol of versatility and global partnerships. Founded in 2005, the group has successfully built a conglomerate that speaks to the heart of Indonesian consumers. With a portfolio that boasts an extensive array of world-renowned brands—ranging from Mothercare and Adidas to Kate Spade—Kanmo has created a unique tapestry of retail experiences across multiple channels.

Inventory Management 130

Inventory Management Accessories Fulfillment Fashion 130

Retail Gazette

SEPTEMBER 25, 2023

Rituals is opening 25 new stores next year as it expands across the UK and Ireland. The cosmetics company is also launching 10 new shops before the end of 2023, across locations including East Midlands Designer Outlet and Birmingham Merry Hill, Retail Week reports. Rituals currently has 68 stores throughout the UK and Ireland. It opened doors to its newest and biggest shop last week in Oxford Street.

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Shopping Location Management ATS 126

Inside Retail

SEPTEMBER 25, 2023

It seems that every time you turn around a new coffee shop opens or an existing chain announces that it is expanding, often into a foreign market. In Inside Retail alone there have been more than 30 stories involving coffee chain expansions so far in Asia Pacific in 2023, placing coffee easily among the leading drivers of growth in food and beverage retail floorspace — not just in this region, but around the world.

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Shopping Location Marketing Consumer 130

Retail Gazette

SEPTEMBER 25, 2023

Aldi will invest £1.4bn over the next two years to support its expansion spree across the UK. It comes as the German discounter reported its operating profit had skyrocketed 196% to £178.7m in the 12 months to December 2022, up from £60.2m the year before. Sales over the period hit a 33-year high, surging 14% to £15.5bn, thanks to “a new generation of savvy shoppers turning their back on traditional, full price supermarkets”.

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Supermarket Grocer Shopping Location 121

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

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Inside Retail

SEPTEMBER 25, 2023

OpenAI’s ChatGPT is getting a major update that will enable the viral chatbot to have voice conversations with users and interact using images, moving it closer to popular artificial intelligence (AI) assistants like Apple’s Siri. The voice feature “opens doors to many creative and accessibility-focused applications”, OpenAI said in a blog post on Monday.

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Planning ATS Marketing 130

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.) Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more susta

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Returns Supply Chain Management Fulfillment Customer Experience 120

Inside Retail

SEPTEMBER 25, 2023

Datalogic is thrilled to announce the launch of the ground-breaking PowerScan 9600 Auto Range industrial handheld scanner series. Designed to cover a multitude of handheld scanning applications in retail, manufacturing, transportation and logistics, this advanced series of devices offers unparalleled efficiency and precision. The flagship feature of the new Auto Range series is its scan engine, which can effortlessly read barcodes from up close to an incredible 20 metres away, making it a game-c

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Returns Management 130

Retail Gazette

SEPTEMBER 25, 2023

Iceland has accused gas and electricity companies of profiteering and discrimination. The supermarket is among several businesses that have flagged concerns to the energy regulator about the behaviour of its suppliers, The Telegraph reported. The complaints were submitted to Ofgem in relation to its investigation into “poor conduct”, which launched earlier this year following increased scrutiny after the energy crisis sent bills soaring.

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Supermarket Returns 115

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Shopping

Inside Retail

SEPTEMBER 25, 2023

The Starbucks Coffee chain in Australia has back-paid staff more than $4.5 million and entered into an Enforceable Undertaking with the Fair Work Ombudsman. The coffee chain operates under license in Australia. Starbucks Coffee Australia is a subsidiary of the Withers Group, which is in the process of selling its flagship business, 7-Eleven. Starbucks self-reported its workplace non-compliance in 2020.

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Payment Services Management ATS 130

Retail Gazette

SEPTEMBER 25, 2023

Oliver Bonas profits jumped even higher last year as high inflation did not discourage shoppers from splashing their cash. Pre-tax profits for the lifestyle retailer surged 21% to £9.1m in the year to December 31 2022, up from £7.7m, according to documents filed on Companies House. Revenue rocketed 23% to £115m over the period. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Sales “remained resilient” in 2022 despite the concern

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365 Retail

SEPTEMBER 25, 2023

UK independent parcel carrier Yodel has signed a strategic partnership with innovative location technology company, what3words. The collaboration is set to revolutionise parcel deliveries for customers and drivers, with the power of easy-to-use and reliable what3words addresses. The partnership with what3words will integrate its cutting-edge location system into the Yodel customer app.

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Location Customer Experience ATS 109

Retail Gazette

SEPTEMBER 25, 2023

Asos has warned that its profits will fall at the lower end of its guidance amid its ongoing turnaround programme as sales drop for the fourth consecutive quarter. The fashion retailer expects earnings before interest and tax to be “around the bottom of the guided £40m to £60m range” for the six months to September 3, 2023. It comes as sales dropped 15% in the three months to September 3, due to a “weaker than expected” July and August as a result of the wet weather.

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Fashion Inventory Management Returns Marketing 110

Speaker: Jay Black, Senior Account Executive

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Shopping

RIS News

SEPTEMBER 25, 2023

The CEOs of the two home improvement retailers shared insights into the impact of modernizing their respective company's supply chains at the 30th Annual Goldman Sachs Global Retailing Conference.

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ATS 105

Retail TouchPoints

SEPTEMBER 25, 2023

Foot Locker and Fred Jordan Missions , which serves people in need in the Los Angeles area, have continued their three-decade-plus partnership with donations of new shoes, backpacks and school supplies to more than 3,000 underserved children. The 35th annual “Care for Kids” Back-to-School Giveaway took place on Sept. 22 on the streets of the city’s Skid Row.

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ATS 104

Retail Dive

SEPTEMBER 25, 2023

The drugstore retailer is in negotiations with creditors over a plan that could see nearly a quarter of its stores shutter, The Wall Street Journal reported.

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Planning 109

RIS News

SEPTEMBER 25, 2023

Apparel retailer and personalized shopping service Stitch Fix has a new CEO at the helm, and 90 days in, he’s looking at the company’s digital strengths in order to craft a long-term strategy that will build on existing efforts.

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Apparel Shopping ATS 102

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Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

ATS

Retail Dive

SEPTEMBER 25, 2023

Is it the 'Wild West' of measures or a fair predictor of long-term success? Either way, retailers won’t quit talking about EBITDA.

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Retail TouchPoints

SEPTEMBER 25, 2023

Amazon will invest up to $4 billion in Anthropic and gain a minority ownership position in the company, part of a deal that will have Amazon Web Services (AWS) become Anthropic’s primary cloud provider. Anthropic will make its future AI foundation models accessible to million of developers, as well as provide AWS customers with early access to model customization features that use its proprietary data and fine-tuning capabilities, via Amazon Bedrock.

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Planning Management 98

Retail Dive

SEPTEMBER 25, 2023

Still, margins expanded, inventory is down, store traffic is up and the department store remains in the black.

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Department Stores 127

LS Retail

SEPTEMBER 25, 2023

©iStock/ipopba What's affecting me, my clients, my colleagues and other global small business owners: Global expansion offers businesses leveraging the Internet of Things (IoT) the potential for exponential global growth , enhanced market reach, and a broader customer base. Secretary Blinken announced New Zealand as the latest donor partner to join the Global Equality Fund (GEF), protecting human rights with a new international partner.

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Marketing ATS 96

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