Retail TouchPoints

SEPTEMBER 25, 2023

There will be no religious talk in this article, but I will pose a challenging question. Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of transformation needed for marketers to make the most of their investments? From a simple point of view, retail media has exactly what advertisers want: a direct connection to the consumers who are on a site to, hopefully, shop for a product or category of products.

Advertising 298

Advertising Marketing Returns Consumer 298

Inside Retail

SEPTEMBER 25, 2023

One of every four shoppers in Australia believes that shoplifting is justifiable amid the ongoing cost-of-living crisis, according to a recent survey. The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. The survey emphasised the perception of shoppers on shoplifting, which is the only form of consumer deviance that negatively affects retailers.

Checkout 312

Checkout Finance Supermarket Consumer 312

Retail Focus

SEPTEMBER 25, 2023

If you run a small business then you may be wondering if you should be attending trade shows. At the end of the day, trade shows are a fantastic way for you to get your business name out there, not to mention that they give you the chance to connect with your clients face-to-face as well. If you have never given much thought to attending a trade show before then now is the time for you to change that, so you can begin putting your business on the map.

Management 239

Management ATS Marketing 239

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.) Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more susta

Returns 284

Returns Supply Chain Management Fulfillment Customer Experience 284

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Focus

SEPTEMBER 25, 2023

Charity Super.Mkt, the ‘department store for second-hand style’ launched earlier this year by Maria Chenoweth and Wayne Hemingway, will open at Bluewater this week. Bluewater, one of Europe’s leading shopping and leisure destinations, will join Edinburgh and Bristol as new stores for the brand which has previously opened successful pop-ups in London, Glasgow and Reading.

ATS 278

ATS Department Stores Fashion Shopping 278

Inside Retail

SEPTEMBER 25, 2023

Cotton On Group has appointed Natalie McLean as CEO of the emerging brands Typo, Factorie, Supre, and Ceres Life, effective July. McLean had served as the group’s chief retail officer for nearly six years and as GM of Cotton On Kids for almost five years. Prior to that, McLean worked as retail general manager at Rip Curl, product manager at Giordano, and as general manager for the Cotton On Group for more than nine years.

Management 264

Management ATS Accessories Fashion 264

Inside Retail

SEPTEMBER 25, 2023

Industry-wide, there appears to be positive sentiment and intentions among Australian consumers and businesses towards embracing a circular economy, purchasing second-hand clothing, and minimising textile waste. This is evinced by recent findings from a Reluv survey, which revealed that three-quarters of Australian consumers bought second-hand clothing in the past year.

Fashion 264

Fashion Consumer Marketing ATS 264

Retail TouchPoints

SEPTEMBER 25, 2023

Foot Locker and Fred Jordan Missions , which serves people in need in the Los Angeles area, have continued their three-decade-plus partnership with donations of new shoes, backpacks and school supplies to more than 3,000 underserved children. The 35th annual “Care for Kids” Back-to-School Giveaway took place on Sept. 22 on the streets of the city’s Skid Row.

ATS 232

ATS 232

Inside Retail

SEPTEMBER 25, 2023

Swiss watch brand Piaget has opened a flagship store in Sydney, bolstering its growing presence in the region. The boutique, located at 84 King Street, covers 100sqm and features the brand’s collections including Piaget Polo, Piaget Possession, Piaget Rose, Piaget Limelight Gala, and Piaget’s Exceptional High Jewellery Creations on particularly special occasions.

Boutique 258

Boutique Location ATS 258

Retail TouchPoints

SEPTEMBER 25, 2023

Shopify is expanding the reach of its merchant advertising tool Audiences to include all major advertising platforms. New integrations with Snap , commerce media platform Criteo and TikTok now join the roster of Shopify’s channel ad partners, which already include Meta , Google and Pinterest. Additionally, the latest version of Shopify Audiences now offers benchmarking functionality to help merchants compare their campaign performance to that of similar sellers.

Advertising 210

Advertising Apparel Management ATS 210

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

SEPTEMBER 25, 2023

Fulham Broadway, has undergone a destination-led transformation following investment by CBRE Investment Management (CBRE IM), to deliver a brand-new look and feel for the 200,000 sq ft scheme in the heart of West London. Having recently launched a new 7,700 sq ft flexible workspace, Fulham Works by Spacemade, CBRE IM has also facilitated an extensive £6.5 million David Lloyd Club revamp, which will join the nine-screen Vue cinema and restaurants to create an enhanced leisure and office hub withi

Management 147

Management Planning Consumer ATS 147

Retail TouchPoints

SEPTEMBER 25, 2023

Shein has handpicked six U.S.-based designers to develop the first apparel collections for the EvoluSHEIN by Design program, which aims to accelerate the use of preferred materials and scale responsible manufacturing processes. Designers were selected based on their passion and their adherence to EvoluSHEIN by Design standards. Garments must consist of at least 30% preferred materials, such as recycled polyester, forest-safe viscose and rescued deadstock, and be manufactured by suppliers that ha

Fashion 189

Fashion Apparel Shipping Marketing 189

Inside Retail

SEPTEMBER 25, 2023

In a rapidly evolving retail landscape, retail brand house Kanmo Group stands as a symbol of versatility and global partnerships. Founded in 2005, the group has successfully built a conglomerate that speaks to the heart of Indonesian consumers. With a portfolio that boasts an extensive array of world-renowned brands—ranging from Mothercare and Adidas to Kate Spade—Kanmo has created a unique tapestry of retail experiences across multiple channels.

Inventory Management 130

Inventory Management Fulfillment Accessories Management 130

Retail TouchPoints

SEPTEMBER 25, 2023

Luxury resale platform Rebag has added a new consignment selling option in addition to its existing “trade” and “buyout” options. The new offering will give sellers more visibility and control with upfront quotes, pre-approved payouts, fixed commission rates and quick payments. The consignment option is designed for sellers who want to maximize the proceeds for their item, allowing them to reach the highest-selling outcome for their pieces.

Accessories 147

Accessories Payment Services Marketing 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

SEPTEMBER 25, 2023

It seems that every time you turn around a new coffee shop opens or an existing chain announces that it is expanding, often into a foreign market. In Inside Retail alone there have been more than 30 stories involving coffee chain expansions so far in Asia Pacific in 2023, placing coffee easily among the leading drivers of growth in food and beverage retail floorspace — not just in this region, but around the world.

Marketing 130

Marketing Location Shopping ATS 130

Retail Wire

SEPTEMBER 25, 2023

As the pandemic’s impact on brick-and-mortar retail lingers, the U.S. drugstore landscape is undergoing significant changes. CVS, the largest drugstore chain in America, is implementing a policy change that will lead to the closure of hundreds of stores over the next three years, aiming to optimize store locations based on population shifts and consumer buying.

Location 113

Location Consumer 113

Inside Retail

SEPTEMBER 25, 2023

OpenAI’s ChatGPT is getting a major update that will enable the viral chatbot to have voice conversations with users and interact using images, moving it closer to popular artificial intelligence (AI) assistants like Apple’s Siri. The voice feature “opens doors to many creative and accessibility-focused applications”, OpenAI said in a blog post on Monday.

Planning 130

Planning ATS Marketing 130

Retail Gazette

SEPTEMBER 25, 2023

London’s West End has been bolstered with the addition of four new flagship stores opening in autumn 2023. Spanish women’s fashion retailer Bimba Y Lola has opened the doors to a new 4,000 sq ft store at 211-213 Regent Street, featuring curated collections, a brand showroom and a programme of events, making it the brand’s most active flagship globally.

Fashion 127

Fashion Returns Location ATS 127

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

SEPTEMBER 25, 2023

Datalogic is thrilled to announce the launch of the ground-breaking PowerScan 9600 Auto Range industrial handheld scanner series. Designed to cover a multitude of handheld scanning applications in retail, manufacturing, transportation and logistics, this advanced series of devices offers unparalleled efficiency and precision. The flagship feature of the new Auto Range series is its scan engine, which can effortlessly read barcodes from up close to an incredible 20 metres away, making it a game-c

Returns 130

Returns Management 130

Retail Gazette

SEPTEMBER 25, 2023

Rituals is opening 25 new stores next year as it expands across the UK and Ireland. The cosmetics company is also launching 10 new shops before the end of 2023, across locations including East Midlands Designer Outlet and Birmingham Merry Hill, Retail Week reports. Rituals currently has 68 stores throughout the UK and Ireland. It opened doors to its newest and biggest shop last week in Oxford Street.

Shopping 125

Shopping Location Management ATS 125

Inside Retail

SEPTEMBER 25, 2023

The Starbucks Coffee chain in Australia has back-paid staff more than $4.5 million and entered into an Enforceable Undertaking with the Fair Work Ombudsman. The coffee chain operates under license in Australia. Starbucks Coffee Australia is a subsidiary of the Withers Group, which is in the process of selling its flagship business, 7-Eleven. Starbucks self-reported its workplace non-compliance in 2020.

Payment Services 130

Payment Services Management ATS 130

Retail Wire

SEPTEMBER 25, 2023

When Costco reports its fiscal fourth-quarter results, analysts are closely watching how shoppers respond to high prices for essentials amid inflation. While higher prices have led consumers to seek discounts, Costco, known for offering a range of products from groceries to pharmacy services, remains an attractive option.

Consumer 100

Consumer 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Gazette

SEPTEMBER 25, 2023

Aldi will invest £1.4bn over the next two years to support its expansion spree across the UK. It comes as the German discounter reported its operating profit had skyrocketed 196% to £178.7m in the 12 months to December 2022, up from £60.2m the year before. Sales over the period hit a 33-year high, surging 14% to £15.5bn, thanks to “a new generation of savvy shoppers turning their back on traditional, full price supermarkets”.

Supermarket 120

Supermarket Grocer Planning Location 120

Retail Wire

SEPTEMBER 25, 2023

Danish toymaker Lego has reportedly abandoned a prominent initiative to eliminate oil-based plastics from its bricks. This decision comes after the company discovered that the new material, recycled polyethylene terephthalate (RPET), would result in higher carbon emissions. Lego’s CEO, Niels Christiansen, mentioned that extensive testing revealed it was challenging to find a material that met.

100

100

Retail Gazette

SEPTEMBER 25, 2023

Iceland has accused gas and electricity companies of profiteering and discrimination. The supermarket is among several businesses that have flagged concerns to the energy regulator about the behaviour of its suppliers, The Telegraph reported. The complaints were submitted to Ofgem in relation to its investigation into “poor conduct”, which launched earlier this year following increased scrutiny after the energy crisis sent bills soaring.

Supermarket 113

Supermarket Returns 113

Retail Wire

SEPTEMBER 25, 2023

Cosmetics manufacturer Coty has initiated a global offering of 33 million shares and applied for a dual listing on the Paris Stock Exchange. The move is aimed at leveraging European investor interest in a region known for its luxury brands like LVMH and L’Oreal. Coty, which generates 45% of its annual revenue from Europe, the.

ATS 100

ATS 100

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

365 Retail

SEPTEMBER 25, 2023

UK independent parcel carrier Yodel has signed a strategic partnership with innovative location technology company, what3words. The collaboration is set to revolutionise parcel deliveries for customers and drivers, with the power of easy-to-use and reliable what3words addresses. The partnership with what3words will integrate its cutting-edge location system into the Yodel customer app.

Location 111

Location Customer Experience ATS 111

Retail Wire

SEPTEMBER 25, 2023

Pharmacy chain Rite Aid is reportedly in talks about a bankruptcy plan that could lead to the closure of a significant number of its 2,100 drugstores, with sources suggesting up to 500 stores may be shuttered. Discussions are ongoing, and Rite Aid has stated that no final decisions have been reached. The move comes as.

Planning 100

Planning 100

Retail Gazette

SEPTEMBER 25, 2023

Oliver Bonas profits jumped even higher last year as high inflation did not discourage shoppers from splashing their cash. Pre-tax profits for the lifestyle retailer surged 21% to £9.1m in the year to December 31 2022, up from £7.7m, according to documents filed on Companies House. Revenue rocketed 23% to £115m over the period. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Sales “remained resilient” in 2022 despite the concern

109

109

Retail Wire

SEPTEMBER 25, 2023

Amazon’s Prime Video will introduce ads and a higher-priced ad-free tier in 2024, targeting markets including the U.S., UK, Germany, and Canada initially, followed by other countries later in the year. The ad-free tier will cost an additional $2.99 per month in the U.S. Growth in subscriber numbers for ad-supported plans has been slow, prompting.

Target Market 100

Target Market Planning Marketing 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience