Mon.Sep 25, 2023

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Is Retail Media Like Eating the Forbidden Fruit?

Retail TouchPoints

There will be no religious talk in this article, but I will pose a challenging question. Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of transformation needed for marketers to make the most of their investments? From a simple point of view, retail media has exactly what advertisers want: a direct connection to the consumers who are on a site to, hopefully, shop for a product or category of products.

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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

One of every four shoppers in Australia believes that shoplifting is justifiable amid the ongoing cost-of-living crisis, according to a recent survey. The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. The survey emphasised the perception of shoppers on shoplifting, which is the only form of consumer deviance that negatively affects retailers.

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Should Your Small Business Attend Trade Shows?

Retail Focus

If you run a small business then you may be wondering if you should be attending trade shows. At the end of the day, trade shows are a fantastic way for you to get your business name out there, not to mention that they give you the chance to connect with your clients face-to-face as well. If you have never given much thought to attending a trade show before then now is the time for you to change that, so you can begin putting your business on the map.

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Cotton On names Natalie McLean as CEO of Typo, Factorie, Supre, Ceres Life

Inside Retail

Cotton On Group has appointed Natalie McLean as CEO of the emerging brands Typo, Factorie, Supre, and Ceres Life, effective July. McLean had served as the group’s chief retail officer for nearly six years and as GM of Cotton On Kids for almost five years. Prior to that, McLean worked as retail general manager at Rip Curl, product manager at Giordano, and as general manager for the Cotton On Group for more than nine years.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

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Charity Super.Mkt to open first Kent store at Bluewater

Retail Focus

Charity Super.Mkt, the ‘department store for second-hand style’ launched earlier this year by Maria Chenoweth and Wayne Hemingway, will open at Bluewater this week. Bluewater, one of Europe’s leading shopping and leisure destinations, will join Edinburgh and Bristol as new stores for the brand which has previously opened successful pop-ups in London, Glasgow and Reading.

Fashion 278
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“Great momentum”: Ebay launches fashion fund to empower circular economy

Inside Retail

Industry-wide, there appears to be positive sentiment and intentions among Australian consumers and businesses towards embracing a circular economy, purchasing second-hand clothing, and minimising textile waste. This is evinced by recent findings from a Reluv survey, which revealed that three-quarters of Australian consumers bought second-hand clothing in the past year.

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More Trending

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Piaget opens Sydney CBD flagship boutique

Inside Retail

Swiss watch brand Piaget has opened a flagship store in Sydney, bolstering its growing presence in the region. The boutique, located at 84 King Street, covers 100sqm and features the brand’s collections including Piaget Polo, Piaget Possession, Piaget Rose, Piaget Limelight Gala, and Piaget’s Exceptional High Jewellery Creations on particularly special occasions.

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Fulham Broadway Delivers a New Elevated Destination

Retail Focus

Fulham Broadway, has undergone a destination-led transformation following investment by CBRE Investment Management (CBRE IM), to deliver a brand-new look and feel for the 200,000 sq ft scheme in the heart of West London. Having recently launched a new 7,700 sq ft flexible workspace, Fulham Works by Spacemade, CBRE IM has also facilitated an extensive £6.5 million David Lloyd Club revamp, which will join the nine-screen Vue cinema and restaurants to create an enhanced leisure and office hub withi

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Will Birkenstock put its best foot forward after IPO? 

Inside Retail

Earlier this month, Birkenstock filed for an IPO on the New York Stock Exchange, almost 250 years after founder Johann Adam Birkenstock first registered as a “subject and shoemaker” in the church archives of a small German village in 1774. The move, which could give the beloved ‘ugly shoe’ brand a value of $8 billion, comes just a few years after private equity firm L Catterton acquired a majority stake in the business from the Birkenstock family in early 2021.

Fashion 147
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Regent Street given boost by launch of 4 new flagships

Retail Gazette

London’s West End has been bolstered with the addition of four new flagship stores opening in autumn 2023. Spanish women’s fashion retailer Bimba Y Lola has opened the doors to a new 4,000 sq ft store at 211-213 Regent Street, featuring curated collections, a brand showroom and a programme of events, making it the brand’s most active flagship globally.

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The MVP Mindset: Speed Time to Value and ROI

Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

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Rajesh Grover on transforming Kanmo Group into an omnichannel machine

Inside Retail

In a rapidly evolving retail landscape, retail brand house Kanmo Group stands as a symbol of versatility and global partnerships. Founded in 2005, the group has successfully built a conglomerate that speaks to the heart of Indonesian consumers. With a portfolio that boasts an extensive array of world-renowned brands—ranging from Mothercare and Adidas to Kate Spade—Kanmo has created a unique tapestry of retail experiences across multiple channels.

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Rituals boosts UK expansion with 25 new stores

Retail Gazette

Rituals is opening 25 new stores next year as it expands across the UK and Ireland. The cosmetics company is also launching 10 new shops before the end of 2023, across locations including East Midlands Designer Outlet and Birmingham Merry Hill, Retail Week reports. Rituals currently has 68 stores throughout the UK and Ireland. It opened doors to its newest and biggest shop last week in Oxford Street.

Shopping 126
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Behind the big business of coffee retail in Asia Pacific

Inside Retail

It seems that every time you turn around a new coffee shop opens or an existing chain announces that it is expanding, often into a foreign market. In Inside Retail alone there have been more than 30 stories involving coffee chain expansions so far in Asia Pacific in 2023, placing coffee easily among the leading drivers of growth in food and beverage retail floorspace — not just in this region, but around the world.

Shopping 130
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Aldi to invest £1.4bn in expansion spree as profits triple

Retail Gazette

Aldi will invest £1.4bn over the next two years to support its expansion spree across the UK. It comes as the German discounter reported its operating profit had skyrocketed 196% to £178.7m in the 12 months to December 2022, up from £60.2m the year before. Sales over the period hit a 33-year high, surging 14% to £15.5bn, thanks to “a new generation of savvy shoppers turning their back on traditional, full price supermarkets”.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

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OpenAI’s ChatGPT will ‘see, hear and speak’ in major update

Inside Retail

OpenAI’s ChatGPT is getting a major update that will enable the viral chatbot to have voice conversations with users and interact using images, moving it closer to popular artificial intelligence (AI) assistants like Apple’s Siri. The voice feature “opens doors to many creative and accessibility-focused applications”, OpenAI said in a blog post on Monday.

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.) Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more susta

Returns 120
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Datalogic PowerScan 9600 AR: Top flexibility meets extreme reliability

Inside Retail

Datalogic is thrilled to announce the launch of the ground-breaking PowerScan 9600 Auto Range industrial handheld scanner series. Designed to cover a multitude of handheld scanning applications in retail, manufacturing, transportation and logistics, this advanced series of devices offers unparalleled efficiency and precision. The flagship feature of the new Auto Range series is its scan engine, which can effortlessly read barcodes from up close to an incredible 20 metres away, making it a game-c

Returns 130
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Iceland accuses energy firms of profiteering

Retail Gazette

Iceland has accused gas and electricity companies of profiteering and discrimination. The supermarket is among several businesses that have flagged concerns to the energy regulator about the behaviour of its suppliers, The Telegraph reported. The complaints were submitted to Ofgem in relation to its investigation into “poor conduct”, which launched earlier this year following increased scrutiny after the energy crisis sent bills soaring.

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Product Discovery: Enabling Search Outside the Box

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

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Starbucks signs Enforceable Undertaking, backpays staff $4.5 million

Inside Retail

The Starbucks Coffee chain in Australia has back-paid staff more than $4.5 million and entered into an Enforceable Undertaking with the Fair Work Ombudsman. The coffee chain operates under license in Australia. Starbucks Coffee Australia is a subsidiary of the Withers Group, which is in the process of selling its flagship business, 7-Eleven. Starbucks self-reported its workplace non-compliance in 2020.

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Oliver Bonas profits top £9m as sales remain ‘resilient’

Retail Gazette

Oliver Bonas profits jumped even higher last year as high inflation did not discourage shoppers from splashing their cash. Pre-tax profits for the lifestyle retailer surged 21% to £9.1m in the year to December 31 2022, up from £7.7m, according to documents filed on Companies House. Revenue rocketed 23% to £115m over the period. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Sales “remained resilient” in 2022 despite the concern

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Yodel Partners with what3words

365 Retail

UK independent parcel carrier Yodel has signed a strategic partnership with innovative location technology company, what3words. The collaboration is set to revolutionise parcel deliveries for customers and drivers, with the power of easy-to-use and reliable what3words addresses. The partnership with what3words will integrate its cutting-edge location system into the Yodel customer app.

Location 109
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Asos profits to slip to lower end of guidance as sales drop 15%

Retail Gazette

Asos has warned that its profits will fall at the lower end of its guidance amid its ongoing turnaround programme as sales drop for the fourth consecutive quarter. The fashion retailer expects earnings before interest and tax to be “around the bottom of the guided £40m to £60m range” for the six months to September 3, 2023. It comes as sales dropped 15% in the three months to September 3, due to a “weaker than expected” July and August as a result of the wet weather.

Fashion 110
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Home Depot and Lowe’s CEOs Talk Supply Chain Transformation at Goldman Sachs Conference

RIS News

The CEOs of the two home improvement retailers shared insights into the impact of modernizing their respective company's supply chains at the 30th Annual Goldman Sachs Global Retailing Conference.

ATS 105
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Foot Locker Donates Shoes and School Supplies to 3,000 Kids in Need

Retail TouchPoints

Foot Locker and Fred Jordan Missions , which serves people in need in the Los Angeles area, have continued their three-decade-plus partnership with donations of new shoes, backpacks and school supplies to more than 3,000 underserved children. The 35th annual “Care for Kids” Back-to-School Giveaway took place on Sept. 22 on the streets of the city’s Skid Row.

ATS 104
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Rite Aid could close hundreds of stores in possible bankruptcy: WSJ

Retail Dive

The drugstore retailer is in negotiations with creditors over a plan that could see nearly a quarter of its stores shutter, The Wall Street Journal reported.

Planning 109
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The First 90 Days: Stitch Fix’s New CEO Is Looking at AI and Machine Learning Strengths to Build Long-Term Strategy

RIS News

Apparel retailer and personalized shopping service Stitch Fix has a new CEO at the helm, and 90 days in, he’s looking at the company’s digital strengths in order to craft a long-term strategy that will build on existing efforts.

Apparel 102
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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

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Why EBITDA has such a strong hold on retail

Retail Dive

Is it the 'Wild West' of measures or a fair predictor of long-term success? Either way, retailers won’t quit talking about EBITDA.

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Amazon Invests $4 Billion in AI Company Anthropic

Retail TouchPoints

Amazon will invest up to $4 billion in Anthropic and gain a minority ownership position in the company, part of a deal that will have Amazon Web Services (AWS) become Anthropic’s primary cloud provider. Anthropic will make its future AI foundation models accessible to million of developers, as well as provide AWS customers with early access to model customization features that use its proprietary data and fine-tuning capabilities, via Amazon Bedrock.

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J.C. Penney Q2 sales, profits slide

Retail Dive

Still, margins expanded, inventory is down, store traffic is up and the department store remains in the black.

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Today in Global Small Business: Leveraging the IoT For Exponential Global Growth

LS Retail

©iStock/ipopba What's affecting me, my clients, my colleagues and other global small business owners: Global expansion offers businesses leveraging the Internet of Things (IoT) the potential for exponential global growth , enhanced market reach, and a broader customer base. Secretary Blinken announced New Zealand as the latest donor partner to join the Global Equality Fund (GEF), protecting human rights with a new international partner.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr